diff --git a/.changeset/four-pugs-move.md b/.changeset/four-pugs-move.md
new file mode 100644
index 00000000000..7f9cd3636c4
--- /dev/null
+++ b/.changeset/four-pugs-move.md
@@ -0,0 +1,5 @@
+---
+'@rocket.chat/meteor': patch
+---
+
+Prevent a bug that caused all sessions being marked as logged out if some required value was missing due to a race condition.
diff --git a/apps/meteor/app/statistics/server/lib/SAUMonitor.ts b/apps/meteor/app/statistics/server/lib/SAUMonitor.ts
index aee71029263..32c70ccb299 100644
--- a/apps/meteor/app/statistics/server/lib/SAUMonitor.ts
+++ b/apps/meteor/app/statistics/server/lib/SAUMonitor.ts
@@ -127,9 +127,26 @@ export class SAUMonitorClass {
 			if (!this.isRunning()) {
 				return;
 			}
+
+			if (!userId) {
+				logger.warn(`Received 'accounts.logout' event without 'userId'`);
+				return;
+			}
+
 			const { id: sessionId } = connection;
+			if (!sessionId) {
+				logger.warn(`Received 'accounts.logout' event without 'sessionId'`);
+				return;
+			}
+
+			const session = await Sessions.getLoggedInByUserIdAndSessionId<Pick<ISession, 'loginToken'>>(userId, sessionId, {
+				projection: { loginToken: 1 },
+			});
+			if (!session?.loginToken) {
+				throw new Error('Session not found');
+			}
 
-			await Sessions.logoutBySessionIdAndUserId({ sessionId, userId });
+			await Sessions.logoutBySessionIdAndUserId({ loginToken: session.loginToken, userId });
 		});
 	}
 
diff --git a/packages/model-typings/src/models/ISessionsModel.ts b/packages/model-typings/src/models/ISessionsModel.ts
index 1e6a36fd6f7..571d8c170ad 100644
--- a/packages/model-typings/src/models/ISessionsModel.ts
+++ b/packages/model-typings/src/models/ISessionsModel.ts
@@ -7,7 +7,7 @@ import type {
 	DeviceManagementPopulatedSession,
 	DeviceManagementSession,
 } from '@rocket.chat/core-typings';
-import type { BulkWriteResult, Document, UpdateResult, FindCursor, OptionalId } from 'mongodb';
+import type { BulkWriteResult, Document, FindOptions, UpdateResult, FindCursor, OptionalId } from 'mongodb';
 
 import type { IBaseModel } from './IBaseModel';
 
@@ -127,10 +127,10 @@ export interface ISessionsModel extends IBaseModel<ISession> {
 	logoutByInstanceIdAndSessionIdAndUserId(instanceId: string, sessionId: string, userId: string): Promise<UpdateResult>;
 
 	logoutBySessionIdAndUserId({
-		sessionId,
+		loginToken,
 		userId,
 	}: {
-		sessionId: ISession['sessionId'];
+		loginToken: ISession['loginToken'];
 		userId: IUser['_id'];
 	}): Promise<UpdateResult | Document>;
 
@@ -149,4 +149,10 @@ export interface ISessionsModel extends IBaseModel<ISession> {
 	updateDailySessionById(_id: ISession['_id'], record: Partial<ISession>): Promise<UpdateResult>;
 
 	updateAllSessionsByDateToComputed({ start, end }: DestructuredRange): Promise<UpdateResult | Document>;
+
+	getLoggedInByUserIdAndSessionId<T extends Document = ISession>(
+		userId: string,
+		sessionId: string,
+		options?: FindOptions<T>,
+	): Promise<T | null>;
 }
diff --git a/packages/models/src/models/Sessions.ts b/packages/models/src/models/Sessions.ts
index c89ca9d3403..ae0ef369a11 100644
--- a/packages/models/src/models/Sessions.ts
+++ b/packages/models/src/models/Sessions.ts
@@ -25,6 +25,7 @@ import type {
 	IndexDescription,
 	UpdateResult,
 	OptionalId,
+	FindOptions,
 } from 'mongodb';
 
 import { getCollectionName } from '../index';
@@ -1534,19 +1535,12 @@ export class SessionsRaw extends BaseRaw<ISession> implements ISessionsModel {
 	}
 
 	async logoutBySessionIdAndUserId({
-		sessionId,
+		loginToken,
 		userId,
 	}: {
-		sessionId: ISession['sessionId'];
+		loginToken: ISession['loginToken'];
 		userId: IUser['_id'];
 	}): Promise<UpdateResult | Document> {
-		const query = {
-			sessionId,
-			userId,
-			logoutAt: { $exists: false },
-		};
-		const session = await this.findOne<Pick<ISession, 'loginToken'>>(query, { projection: { loginToken: 1 } });
-
 		const logoutAt = new Date();
 		const updateObj = {
 			$set: {
@@ -1556,7 +1550,7 @@ export class SessionsRaw extends BaseRaw<ISession> implements ISessionsModel {
 			},
 		};
 
-		return this.updateMany({ userId, loginToken: session?.loginToken }, updateObj);
+		return this.updateMany({ userId, loginToken }, updateObj);
 	}
 
 	async logoutByloginTokenAndUserId({
@@ -1622,4 +1616,12 @@ export class SessionsRaw extends BaseRaw<ISession> implements ISessionsModel {
 			},
 		);
 	}
+
+	async getLoggedInByUserIdAndSessionId<T extends Document = ISession>(
+		userId: string,
+		sessionId: string,
+		options?: FindOptions<T>,
+	): Promise<T | null> {
+		return this.findOne({ userId, sessionId, logoutAt: { $exists: false } }, options);
+	}
 }