- **ENTERPRISE:** Omnichannel Department form is not correctly storing the list of departments allowed for forwarding ([#19793](https://github.com/RocketChat/Rocket.Chat/pull/19793))
- 'Not Allowed' in message auditing ([#19762](https://github.com/RocketChat/Rocket.Chat/pull/19762))
- Download my data with file uploads ([#19862](https://github.com/RocketChat/Rocket.Chat/pull/19862))
- Forgot password endpoint return status ([#19842](https://github.com/RocketChat/Rocket.Chat/pull/19842))
- Some apps were not correctly enabled during startup in HA environments ([#19763](https://github.com/RocketChat/Rocket.Chat/pull/19763))
Removed some shared code not used on the client side
- Forward Omnichannel room to agent in another department ([#19576](https://github.com/RocketChat/Rocket.Chat/pull/19576) by [@mrfigueiredo](https://github.com/mrfigueiredo))
@ -1077,8 +1108,10 @@
- **2FA:** Password enforcement setting and 2FA protection when saving settings or resetting E2E encryption ([#18640](https://github.com/RocketChat/Rocket.Chat/pull/18640))
- Increase the 2FA remembering time from 5min to 30min
- Add new setting to enforce 2FA password fallback (enabled only for new installations)
- Increase the 2FA remembering time from 5min to 30min
- Add new setting to enforce 2FA password fallback (enabled only for new installations)
- Require 2FA to save settings and reset E2E Encryption keys
- **Omnichannel:** Allow set other agent status via method `livechat:changeLivechatStatus ` ([#18571](https://github.com/RocketChat/Rocket.Chat/pull/18571))
@ -1096,7 +1129,7 @@
- 2FA by Email setting showing for the user even when disabled by the admin ([#18473](https://github.com/RocketChat/Rocket.Chat/pull/18473))
The option to disable/enable the **Two-factor authentication via Email** at `Account > Security > Two Factor Authentication
The option to disable/enable the **Two-factor authentication via Email** at `Account > Security > Two Factor Authentication
` was visible even when the setting **Enable Two Factor Authentication via Email** at `Admin > Accounts > Two Factor Authentication` was disabled leading to misbehavior since the functionality was disabled.
- Agents enabledDepartment attribute not set on collection ([#18614](https://github.com/RocketChat/Rocket.Chat/pull/18614) by [@paulobernardoaf](https://github.com/paulobernardoaf))
@ -1425,7 +1458,7 @@
- External MP3 encoder worker for audio recording ([#18277](https://github.com/RocketChat/Rocket.Chat/pull/18277))
- Sign in with apple (iOS client only) ([#18258](https://github.com/RocketChat/Rocket.Chat/pull/18258))
- Sign in with apple (iOS client only) ([#18258](https://github.com/RocketChat/Rocket.Chat/pull/18258) by [@djorkaeffalexandre](https://github.com/djorkaeffalexandre))
Add Sign in with Apple service for the iOS client-only, support for the Web and Android clients will land in future releases.
@ -1438,7 +1471,7 @@
### 🚀 Improvements
- Change setting that blocks unauthenticated access to avatar to public ([#18316](https://github.com/RocketChat/Rocket.Chat/pull/18316))
- Change setting that blocks unauthenticated access to avatar to public ([#18316](https://github.com/RocketChat/Rocket.Chat/pull/18316) by [@djorkaeffalexandre](https://github.com/djorkaeffalexandre))
- Improve performance and remove agents when the department is removed ([#17049](https://github.com/RocketChat/Rocket.Chat/pull/17049) by [@MarcosSpessatto](https://github.com/MarcosSpessatto))
@ -1446,13 +1479,16 @@
- Mention autocomplete UI and performance improvements ([#18309](https://github.com/RocketChat/Rocket.Chat/pull/18309))
* New setting to configure the number of suggestions `Admin > Layout > User Interface > Number of users' autocomplete suggestions` (default 5)
* The UI shows whenever the user is not a member of the room
* The UI shows when the suggestion came from the last messages for quick selection/reply
* The suggestions follow this order:
* The user with the exact username and member of the room
* The user with the exact username but not a member of the room (if allowed to list non-members)
* The users containing the text in username, name or nickname and member of the room
* New setting to configure the number of suggestions `Admin > Layout > User Interface > Number of users' autocomplete suggestions` (default 5)
* The UI shows whenever the user is not a member of the room
* The UI shows when the suggestion came from the last messages for quick selection/reply
* The suggestions follow this order:
* The user with the exact username and member of the room
* The user with the exact username but not a member of the room (if allowed to list non-members)
* The users containing the text in username, name or nickname and member of the room
* The users containing the text in username, name or nickname and not a member of the room (if allowed to list non-members)
- Regression: nickname field in user profile. ([#18359](https://github.com/RocketChat/Rocket.Chat/pull/18359))
- Regression: Notification with id-only isn't showed by iOS devices ([#18353](https://github.com/RocketChat/Rocket.Chat/pull/18353))
- Regression: Notification with id-only isn't showed by iOS devices ([#18353](https://github.com/RocketChat/Rocket.Chat/pull/18353) by [@djorkaeffalexandre](https://github.com/djorkaeffalexandre))
- Regression: Preferences crashing when User has no preferences set. ([#18341](https://github.com/RocketChat/Rocket.Chat/pull/18341))
- Regression: Provide a fallback text when push notification is idOnly ([#18373](https://github.com/RocketChat/Rocket.Chat/pull/18373))
- Regression: Provide a fallback text when push notification is idOnly ([#18373](https://github.com/RocketChat/Rocket.Chat/pull/18373) by [@djorkaeffalexandre](https://github.com/djorkaeffalexandre))
- Regression: Remove calls to Console API in useForm hook ([#18244](https://github.com/RocketChat/Rocket.Chat/pull/18244))
- Split NOTIFICATIONS_SCHEDULE_DELAY into three separate variables ([#17669](https://github.com/RocketChat/Rocket.Chat/pull/17669) by [@jazztickets](https://github.com/jazztickets))
Email notification delay can now be customized with the following environment variables:
NOTIFICATIONS_SCHEDULE_DELAY_ONLINE
NOTIFICATIONS_SCHEDULE_DELAY_AWAY
NOTIFICATIONS_SCHEDULE_DELAY_OFFLINE
Email notification delay can now be customized with the following environment variables:
NOTIFICATIONS_SCHEDULE_DELAY_ONLINE
NOTIFICATIONS_SCHEDULE_DELAY_AWAY
NOTIFICATIONS_SCHEDULE_DELAY_OFFLINE
Setting the value to -1 disable notifications for that type.
If activated, this feature will store the last agent that assisted each Omnichannel visitor when a conversation is taken. So, when a visitor returns(it works with any entry point, Livechat, Facebook, REST API, and so on) and starts a new chat, the routing system checks:
1 - The visitor object for any stored agent that the visitor has previously talked to;
2 - If a previous agent is not found, the system will try to find a previous conversation of the same visitor. If a room is found, the system will get the previous agent from the room;
If activated, this feature will store the last agent that assisted each Omnichannel visitor when a conversation is taken. So, when a visitor returns(it works with any entry point, Livechat, Facebook, REST API, and so on) and starts a new chat, the routing system checks:
1 - The visitor object for any stored agent that the visitor has previously talked to;
2 - If a previous agent is not found, the system will try to find a previous conversation of the same visitor. If a room is found, the system will get the previous agent from the room;
After this process, if an agent has been found, the system will check the agent's availability to assist the new chat. If it's not available, then the routing system will get the next available agent in the queue.
- **ENTERPRISE:** Support for custom Livechat registration form fields ([#17581](https://github.com/RocketChat/Rocket.Chat/pull/17581))
@ -2230,7 +2266,7 @@
- Rewrite admin pages ([#17388](https://github.com/RocketChat/Rocket.Chat/pull/17388) by [@mariaeduardacunha](https://github.com/mariaeduardacunha))
- Screen Lock settings - mobile client ([#17523](https://github.com/RocketChat/Rocket.Chat/pull/17523))
- Screen Lock settings - mobile client ([#17523](https://github.com/RocketChat/Rocket.Chat/pull/17523) by [@djorkaeffalexandre](https://github.com/djorkaeffalexandre))
- Show user's status description by the usernames in messages list ([#14892](https://github.com/RocketChat/Rocket.Chat/pull/14892) by [@wreiske](https://github.com/wreiske))
- Better Push and Email Notification logic ([#17357](https://github.com/RocketChat/Rocket.Chat/pull/17357))
We are still using the same logic to define which notifications every new message will generate, it takes some servers' settings, users's preferences and subscriptions' settings in consideration to determine who will receive each notification type (desktop, audio, email and mobile push), but now it doesn't check the user's status (online, away, offline) for email and mobile push notifications but send those notifications to a new queue with the following rules:
- When the user is online the notification is scheduled to be sent in 120 seconds
- When the user is away the notification is scheduled to be sent in 120 seconds minus the amount of time he is away
- When the user is offline the notification is scheduled to be sent right away
- When the user reads a channel all the notifications for that user are removed (clear queue)
- When a notification is processed to be sent to a user and there are other scheduled notifications:
- All the scheduled notifications for that user are rescheduled to now
We are still using the same logic to define which notifications every new message will generate, it takes some servers' settings, users's preferences and subscriptions' settings in consideration to determine who will receive each notification type (desktop, audio, email and mobile push), but now it doesn't check the user's status (online, away, offline) for email and mobile push notifications but send those notifications to a new queue with the following rules:
- When the user is online the notification is scheduled to be sent in 120 seconds
- When the user is away the notification is scheduled to be sent in 120 seconds minus the amount of time he is away
- When the user is offline the notification is scheduled to be sent right away
- When the user reads a channel all the notifications for that user are removed (clear queue)
- When a notification is processed to be sent to a user and there are other scheduled notifications:
- All the scheduled notifications for that user are rescheduled to now
- The current notification goes back to the queue to be processed ordered by creation date
- Buttons to check/uncheck all users and channels on import ([#17207](https://github.com/RocketChat/Rocket.Chat/pull/17207))
@ -2966,7 +3010,7 @@
- Translation via MS translate ([#16363](https://github.com/RocketChat/Rocket.Chat/pull/16363) by [@mrsimpson](https://github.com/mrsimpson))
Adds Microsoft's translation service (https://translator.microsoft.com/) as a provider for translation of messages.
Adds Microsoft's translation service (https://translator.microsoft.com/) as a provider for translation of messages.
In addition to implementing the interface (similar to google and DeepL), a small change has been done in order to display the translation provider on the UI.
- Two Factor authentication via email ([#15949](https://github.com/RocketChat/Rocket.Chat/pull/15949))
@ -3275,7 +3319,7 @@
- Regression: Broken Search if users without DM subscriptions are listed ([#17074](https://github.com/RocketChat/Rocket.Chat/pull/17074))
- Regression: Can't login with 2FA over REST API when 2FA via Email is enabled ([#17128](https://github.com/RocketChat/Rocket.Chat/pull/17128))
- Regression: Can't login with 2FA over REST API when 2FA via Email is enabled ([#17128](https://github.com/RocketChat/Rocket.Chat/pull/17128) by [@djorkaeffalexandre](https://github.com/djorkaeffalexandre))
- Regression: Check Omnichannel routing system before emitting queue changes ([#17087](https://github.com/RocketChat/Rocket.Chat/pull/17087))