From a3663eba318ac6703747b5d7fed9706a89d37ae8 Mon Sep 17 00:00:00 2001
From: Diego Sampaio <chinello@gmail.com>
Date: Fri, 18 Nov 2016 14:10:34 -0200
Subject: [PATCH] Do not trigger livechat integration if room still open

---
 packages/rocketchat-livechat/server/hooks/sendToCRM.js | 5 +++++
 1 file changed, 5 insertions(+)

diff --git a/packages/rocketchat-livechat/server/hooks/sendToCRM.js b/packages/rocketchat-livechat/server/hooks/sendToCRM.js
index 8bcc3abbed6..0000326b1b4 100644
--- a/packages/rocketchat-livechat/server/hooks/sendToCRM.js
+++ b/packages/rocketchat-livechat/server/hooks/sendToCRM.js
@@ -3,6 +3,11 @@ function sendToCRM(hook, room) {
 		return room;
 	}
 
+	// Do not send to CRM if the chat is still open
+	if (hook === 'saveLivechatInfo' && room.open) {
+		return room;
+	}
+
 	let postData = RocketChat.Livechat.getLivechatRoomGuestInfo(room);
 	if (hook === 'closeRoom') {
 		postData.type = 'LivechatSession';