diff --git a/client/startup/startup.coffee b/client/startup/startup.coffee
index 6e3bb251b93..316d533f7ac 100644
--- a/client/startup/startup.coffee
+++ b/client/startup/startup.coffee
@@ -59,7 +59,9 @@ Meteor.startup ->
 
 		status = undefined
 		Tracker.autorun ->
-		  if Meteor.user()?.status isnt status
-		    status = Meteor.user().status
-		    fireGlobalEvent('status-changed', status)
+			return if not Meteor.userId()
+
+			if Meteor.user()?.status isnt status
+				status = Meteor.user().status
+				fireGlobalEvent('status-changed', status)
 	)
diff --git a/packages/rocketchat-livechat/client/views/sideNav/livechat.js b/packages/rocketchat-livechat/client/views/sideNav/livechat.js
index 8dc82cd55b3..94586f60f6a 100644
--- a/packages/rocketchat-livechat/client/views/sideNav/livechat.js
+++ b/packages/rocketchat-livechat/client/views/sideNav/livechat.js
@@ -126,8 +126,12 @@ Template.livechat.onCreated(function() {
 	this.statusLivechat = new ReactiveVar();
 
 	this.autorun(() => {
-		const user = RocketChat.models.Users.findOne(Meteor.userId(), { fields: { statusLivechat: 1 } });
-		this.statusLivechat.set(user.statusLivechat);
+		if (Meteor.userId()) {
+			const user = RocketChat.models.Users.findOne(Meteor.userId(), { fields: { statusLivechat: 1 } });
+			this.statusLivechat.set(user.statusLivechat);
+		} else {
+			this.statusLivechat.set();
+		}
 	});
 
 	this.subscribe('livechat:inquiry');