Add support for visitor status

packages/rocketchat-livechat/.app/client/lib/chatMessages.js

@@ -121,6 +121,8 @@ this.ChatMessages = class ChatMessages {
 					ChatMessage.update(result._id, _.omit(result, '_id'));
 					Livechat.room = result.rid;
 
+					visitor.setConnected();
+
 					parentCall('callback', 'chat-started');
 				}
 			});

packages/rocketchat-livechat/.app/client/lib/commands.js

@@ -17,7 +17,7 @@ this.Commands = {
 		if (Livechat.transcript) {
 			// @TODO get visitor email
 			const user = Meteor.user();
-			const email = user.visitorEmails && user.visitorEmails.length > 0 ? user.visitorEmails[0].address : '';
+			const email = user && user.visitorEmails && user.visitorEmails.length > 0 ? user.visitorEmails[0].address : '';
 
 			swal({
 				title: t('Chat_ended'),

packages/rocketchat-livechat/.app/client/startup/visitor.js

@@ -16,3 +16,14 @@ Meteor.startup(() => {
 		});
 	}
 });
+
+Meteor.startup(() => {
+	let connected = false;
+	Tracker.autorun(function() {
+		var connectionStatus = Meteor.status();
+		if (visitor.getRoom() && visitor.getToken() && connectionStatus.connected && !connected) {
+			connected = connectionStatus.connected;
+			visitor.setConnected();
+		}
+	});
+});

packages/rocketchat-livechat/.app/client/views/livechatWindow.js

@@ -115,6 +115,8 @@ Template.livechatWindow.onCreated(function() {
 
 			if (result.room) {
 				Livechat.room = result.room._id;
+
+				visitor.setConnected();
 			}
 
 			if (result.agentData) {

packages/rocketchat-livechat/.app/client/views/options.js

@@ -26,7 +26,7 @@ Template.options.events({
 			closeOnConfirm: true,
 			html: false
 		}, () => {
-			Meteor.call('livechat:closeByVisitor', visitor.getRoom(), (error) => {
+			Meteor.call('livechat:closeByVisitor', { roomId: visitor.getRoom(), token: visitor.getToken() }, (error) => {
 				if (error) {
 					return console.log('Error ->', error);
 				}

packages/rocketchat-livechat/.app/client/views/switchDepartment.js

@@ -45,7 +45,7 @@ Template.switchDepartment.events({
 			closeOnConfirm: true,
 			html: false
 		}, () => {
-			Meteor.call('livechat:closeByVisitor', visitor.getRoom(), (error) => {
+			Meteor.call('livechat:closeByVisitor', { roomId: visitor.getRoom(), token: visitor.getToken() }, (error) => {
 				if (error) {
 					return console.log('Error ->', error);
 				}

packages/rocketchat-livechat/.app/imports/client/visitor.js

@@ -7,6 +7,7 @@ export default {
 	room: new ReactiveVar(null),
 	roomToSubscribe: new ReactiveVar(null),
 	roomSubscribed: null,
+	connected: null,
 
 	register() {
 		if (!localStorage.getItem('visitorToken')) {
@@ -70,5 +71,13 @@ export default {
 				}
 			}
 		});
+	},
+
+	setConnected() {
+		if (this.connected) {
+			return;
+		}
+		this.connected = true;
+		Meteor.call('UserPresence:connect', this.getToken(), { visitor: this.getToken() });
 	}
 };

packages/rocketchat-livechat/package.js

@@ -45,6 +45,7 @@ Package.onUse(function(api) {
 
 	api.addFiles('livechat.js', 'server');
 	api.addFiles('server/startup.js', 'server');
+	api.addFiles('server/visitorStatus.js', 'server');
 	api.addFiles('permissions.js', 'server');
 	api.addFiles('messageTypes.js');
 	api.addFiles('roomType.js');

packages/rocketchat-livechat/roomType.js

@@ -38,19 +38,18 @@ RocketChat.roomTypes.add('l', 5, {
 	},
 
 	getUserStatus(roomId) {
-		let guestName;
 		const room = Session.get(`roomData${ roomId }`);
 
 		if (room) {
-			guestName = room.v && room.v.username;
+			return room.v && room.v.status;
 		} else {
 			const inquiry = LivechatInquiry.findOne({ rid: roomId });
-			guestName = inquiry && inquiry.v && inquiry.v.username;
+			return inquiry && inquiry.v && inquiry.v.status;
 		}
 
-		if (guestName) {
-			return Session.get(`user_${ guestName }_status`);
-		}
+		// if (guestName) {
+		// 	return Session.get(`user_${ guestName }_status`);
+		// }
 	},
 
 	notSubscribedTpl: {

packages/rocketchat-livechat/server/lib/Livechat.js

@@ -198,16 +198,29 @@ RocketChat.Livechat = {
 		return ret;
 	},
 
-	closeRoom({ user, room, comment }) {
+	closeRoom({ user, visitor, room, comment }) {
 		const now = new Date();
-		RocketChat.models.Rooms.closeByRoomId(room._id, {
-			user: {
-				_id: user._id,
-				username: user.username
-			},
+
+		const closeData = {
 			closedAt: now,
 			chatDuration: (now.getTime() - room.ts) / 1000
-		});
+		};
+
+		if (user) {
+			closeData.closer = 'user';
+			closeData.closedBy = {
+				_id: user._id,
+				username: user.username
+			};
+		} else if (visitor) {
+			closeData.closer = 'visitor';
+			closeData.closedBy = {
+				_id: visitor._id,
+				username: visitor.username
+			};
+		}
+
+		RocketChat.models.Rooms.closeByRoomId(room._id, closeData);
 
 		const message = {
 			t: 'livechat-close',
@@ -217,8 +230,8 @@ RocketChat.Livechat = {
 
 		RocketChat.sendMessage(user, message, room);
 
-		RocketChat.models.Subscriptions.hideByRoomIdAndUserId(room._id, user._id);
-		RocketChat.models.Messages.createCommandWithRoomIdAndUser('promptTranscript', room._id, user);
+		RocketChat.models.Subscriptions.hideByRoomIdAndUserId(room._id, room.servedBy._id);
+		RocketChat.models.Messages.createCommandWithRoomIdAndUser('promptTranscript', room._id, room.servedBy);
 
 		Meteor.defer(() => {
 			RocketChat.callbacks.run('livechat.closeRoom', room);

packages/rocketchat-livechat/server/lib/QueueMethods.js

@@ -24,7 +24,8 @@ RocketChat.QueueMethods = {
 			v: {
 				_id: guest._id,
 				username: guest.username,
-				token: message.token
+				token: message.token,
+				status: guest.status
 			},
 			servedBy: {
 				_id: agent.agentId,
@@ -123,7 +124,8 @@ RocketChat.QueueMethods = {
 			v: {
 				_id: guest._id,
 				username: guest.username,
-				token: message.token
+				token: message.token,
+				status: guest.status
 			},
 			cl: false,
 			open: true,

packages/rocketchat-livechat/server/methods/closeByVisitor.js

@@ -1,21 +1,19 @@
-Meteor.methods({
-	'livechat:closeByVisitor'(roomId) {
-		if (!Meteor.userId()) {
-			throw new Meteor.Error('error-not-authorized', 'Not authorized', { method: 'livechat:closeByVisitor' });
-		}
+import LivechatVisitors from '../models/LivechatVisitors';
 
-		const room = RocketChat.models.Rooms.findOneOpenByVisitorId(Meteor.userId(), roomId);
+Meteor.methods({
+	'livechat:closeByVisitor'({ roomId, token }) {
+		const room = RocketChat.models.Rooms.findOneOpenByVisitorToken(token, roomId);
 
 		if (!room || !room.open) {
 			return false;
 		}
 
-		const user = Meteor.user();
+		const visitor = LivechatVisitors.getVisitorByToken(token);
 
-		const language = (user && user.language) || RocketChat.settings.get('language') || 'en';
+		const language = (visitor && visitor.language) || RocketChat.settings.get('language') || 'en';
 
 		return RocketChat.Livechat.closeRoom({
-			user,
+			visitor,
 			room,
 			comment: TAPi18n.__('Closed_by_visitor', { lng: language })
 		});

packages/rocketchat-livechat/server/models/Rooms.js

@@ -115,11 +115,11 @@ RocketChat.models.Rooms.findByVisitorId = function(visitorId) {
 	return this.find(query);
 };
 
-RocketChat.models.Rooms.findOneOpenByVisitorId = function(visitorId, roomId) {
+RocketChat.models.Rooms.findOneOpenByVisitorToken = function(token, roomId) {
 	const query = {
 		_id: roomId,
 		open: true,
-		'v._id': visitorId
+		'v.token': token
 	};
 
 	return this.findOne(query);
@@ -148,12 +148,11 @@ RocketChat.models.Rooms.closeByRoomId = function(roomId, closeInfo) {
 		_id: roomId
 	}, {
 		$set: {
-			closedBy: {
-				_id: closeInfo.user._id,
-				username: closeInfo.user.username
-			},
+			closer: closeInfo.closer,
+			closedBy: closeInfo.closedBy,
 			closedAt: closeInfo.closedAt,
-			chatDuration: closeInfo.chatDuration
+			chatDuration: closeInfo.chatDuration,
+			'v.status': 'offline'
 		},
 		$unset: {
 			open: 1
@@ -202,3 +201,18 @@ RocketChat.models.Rooms.saveCRMDataByRoomId = function(roomId, crmData) {
 
 	return this.update(query, update);
 };
+
+RocketChat.models.Rooms.updateVisitorStatus = function(token, status) {
+	const query = {
+		'v.token': token,
+		open: true
+	};
+
+	const update = {
+		$set: {
+			'v.status': status
+		}
+	};
+
+	return this.update(query, update);
+};

packages/rocketchat-livechat/server/visitorStatus.js

@@ -0,0 +1,8 @@
+/* globals UserPresenceEvents */
+Meteor.startup(() => {
+	UserPresenceEvents.on('setStatus', (session, status) => {
+		if (session && session.metadata && session.metadata.visitor) {
+			RocketChat.models.Rooms.updateVisitorStatus(session.metadata.visitor, status);
+		}
+	});
+});