diff --git a/app/livechat/server/config.js b/app/livechat/server/config.js
index ec72d838583..92c6ced8322 100644
--- a/app/livechat/server/config.js
+++ b/app/livechat/server/config.js
@@ -157,7 +157,7 @@ Meteor.startup(function() {
 		i18nLabel: 'Webhook_URL',
 	});
 
-	settings.add('Livechat_secret_token', false, {
+	settings.add('Livechat_secret_token', '', {
 		type: 'string',
 		group: 'Livechat',
 		section: 'CRM_Integration',
diff --git a/app/livechat/server/hooks/sendToCRM.js b/app/livechat/server/hooks/sendToCRM.js
index a09b06177e9..8e5dd50d80e 100644
--- a/app/livechat/server/hooks/sendToCRM.js
+++ b/app/livechat/server/hooks/sendToCRM.js
@@ -6,9 +6,8 @@ import { Livechat } from '../lib/Livechat';
 const msgNavType = 'livechat_navigation_history';
 
 const crmEnabled = () => {
-	const secretToken = settings.get('Livechat_secret_token');
 	const webhookUrl = settings.get('Livechat_webhookUrl');
-	return secretToken !== '' && secretToken !== undefined && webhookUrl !== '' && webhookUrl !== undefined;
+	return webhookUrl !== '' && webhookUrl !== undefined;
 };
 
 const sendMessageType = (msgType) => {
diff --git a/app/livechat/server/lib/Livechat.js b/app/livechat/server/lib/Livechat.js
index 0826a5ee2ac..2119a53f908 100644
--- a/app/livechat/server/lib/Livechat.js
+++ b/app/livechat/server/lib/Livechat.js
@@ -583,12 +583,11 @@ export const Livechat = {
 
 	sendRequest(postData, callback, trying = 1) {
 		try {
-			const options = {
-				headers: {
-					'X-RocketChat-Livechat-Token': settings.get('Livechat_secret_token'),
-				},
-				data: postData,
-			};
+			const options = { data: postData };
+			const secretToken = settings.get('Livechat_secret_token');
+			if (secretToken !== '' && secretToken !== undefined) {
+				Object.assign(options, { headers: { 'X-RocketChat-Livechat-Token': secretToken } });
+			}
 			return HTTP.post(settings.get('Livechat_webhookUrl'), options);
 		} catch (e) {
 			Livechat.logger.webhook.error(`Response error on ${ trying } try ->`, e);
diff --git a/server/startup/migrations/index.js b/server/startup/migrations/index.js
index 404e61fded3..9b4975b7342 100644
--- a/server/startup/migrations/index.js
+++ b/server/startup/migrations/index.js
@@ -142,4 +142,5 @@ import './v141';
 import './v142';
 import './v143';
 import './v144';
+import './v145';
 import './xrun';
diff --git a/server/startup/migrations/v145.js b/server/startup/migrations/v145.js
new file mode 100644
index 00000000000..f0f81bda68b
--- /dev/null
+++ b/server/startup/migrations/v145.js
@@ -0,0 +1,17 @@
+import { Migrations } from '../../../app/migrations';
+import { Settings } from '../../../app/models';
+
+Migrations.add({
+	version: 145,
+	up() {
+		const setting = Settings.findOne({ _id: 'Livechat_secret_token' });
+
+		if (setting && setting.value === false) {
+			Settings.update({ _id: 'Livechat_secret_token' }, {
+				$set: {
+					value: '',
+				},
+			});
+		}
+	},
+});