Merge pull request #8304 from RocketChat/add-rdstation-livechat-integration

[NEW] Add RD Station integration to livechat

packages/rocketchat-i18n/i18n/en.i18n.json

@@ -1430,6 +1430,7 @@
   "quote": "quote",
   "Quote": "Quote",
   "Random": "Random",
+  "RDStation_Token": "RD Station Token",
   "React_when_read_only": "Allow Reacting",
   "React_when_read_only_changed_successfully": "Allow reacting when read only changed successfully",
   "Reacted_with": "Reacted with",

packages/rocketchat-livechat/config.js

@@ -235,4 +235,12 @@ Meteor.startup(function() {
 		i18nLabel: 'Livechat_AllowedDomainsList',
 		i18nDescription: 'Domains_allowed_to_embed_the_livechat_widget'
 	});
+
+	RocketChat.settings.add('Livechat_RDStation_Token', '', {
+		type: 'string',
+		group: 'Livechat',
+		public: false,
+		section: 'RD Station',
+		i18nLabel: 'RDStation_Token'
+	});
 });

packages/rocketchat-livechat/package.js

@@ -127,6 +127,7 @@ Package.onUse(function(api) {
 	api.addFiles('server/hooks/externalMessage.js', 'server');
 	api.addFiles('server/hooks/markRoomResponded.js', 'server');
 	api.addFiles('server/hooks/offlineMessage.js', 'server');
+	api.addFiles('server/hooks/RDStation.js', 'server');
 	api.addFiles('server/hooks/sendToCRM.js', 'server');
 
 	// methods

packages/rocketchat-livechat/server/hooks/RDStation.js

@@ -0,0 +1,53 @@
+function sendToRDStation(room) {
+	if (!RocketChat.settings.get('Livechat_RDStation_Token')) {
+		return room;
+	}
+
+	const livechatData = RocketChat.Livechat.getLivechatRoomGuestInfo(room);
+
+	if (!livechatData.visitor.email) {
+		return room;
+	}
+
+	const options = {
+		headers: {
+			'Content-Type': 'application/json'
+		},
+		data: {
+			token_rdstation: RocketChat.settings.get('Livechat_RDStation_Token'),
+			identificador: 'rocketchat-livechat',
+			client_id: livechatData.visitor._id,
+			email: livechatData.visitor.email
+		}
+	};
+
+	options.data.nome = livechatData.visitor.name || livechatData.visitor.username;
+
+	if (livechatData.visitor.phone) {
+		options.data.telefone = livechatData.visitor.phone;
+	}
+
+	if (livechatData.tags) {
+		options.data.tags = livechatData.tags;
+	}
+
+	Object.keys(livechatData.customFields || {}).forEach(field => {
+		options.data[field] = livechatData.customFields[field];
+	});
+
+	Object.keys(livechatData.visitor.customFields || {}).forEach(field => {
+		options.data[field] = livechatData.visitor.customFields[field];
+	});
+
+	try {
+		HTTP.call('POST', 'https://www.rdstation.com.br/api/1.3/conversions', options);
+	} catch (e) {
+		console.error('Error sending lead to RD Station ->', e);
+	}
+
+	return room;
+}
+
+RocketChat.callbacks.add('livechat.closeRoom', sendToRDStation, RocketChat.callbacks.priority.MEDIUM, 'livechat-rd-station-close-room');
+
+RocketChat.callbacks.add('livechat.saveInfo', sendToRDStation, RocketChat.callbacks.priority.MEDIUM, 'livechat-rd-station-save-info');