diff --git a/apps/meteor/server/models/raw/LivechatRooms.ts b/apps/meteor/server/models/raw/LivechatRooms.ts
index e71fbe91859..f63f12a9cc6 100644
--- a/apps/meteor/server/models/raw/LivechatRooms.ts
+++ b/apps/meteor/server/models/raw/LivechatRooms.ts
@@ -2044,13 +2044,13 @@ export class LivechatRoomsRaw extends BaseRaw<IOmnichannelRoom> implements ILive
 					'metrics.response.ft': analyticsData.firstResponseTime,
 				}),
 			},
-			$inc: {
-				...(analyticsData && {
+			...(analyticsData && {
+				$inc: {
 					'metrics.response.total': 1,
 					'metrics.response.tt': analyticsData.responseTime as number,
 					'metrics.reaction.tt': analyticsData.reactionTime as number,
-				}),
-			},
+				},
+			}),
 		};
 
 		// livechat analytics : update last message timestamps
diff --git a/packages/ddp-client/src/livechat/LivechatClientImpl.ts b/packages/ddp-client/src/livechat/LivechatClientImpl.ts
index 8b62580e50f..9274c25c5c2 100644
--- a/packages/ddp-client/src/livechat/LivechatClientImpl.ts
+++ b/packages/ddp-client/src/livechat/LivechatClientImpl.ts
@@ -324,6 +324,16 @@ export class LivechatClientImpl extends DDPSDK implements LivechatStream, Livech
 		});
 	}
 
+	async sendUiInteraction(
+		payload: OperationParams<'POST', '/apps/ui.interaction/:id'>,
+		appId: string,
+	): Promise<Serialized<OperationResult<'POST', '/apps/ui.interaction/:id'>>> {
+		if (!this.token) {
+			throw new Error('Invalid token');
+		}
+		return this.rest.post(`/apps/ui.interaction/${appId}`, payload, { headers: { 'x-visitor-token': this.token } });
+	}
+
 	// API DELETE
 
 	deleteMessage(id: string, { rid }: { rid: string }): Promise<Serialized<OperationResult<'DELETE', '/v1/livechat/message/:_id'>>> {
diff --git a/packages/ddp-client/src/livechat/types/LivechatSDK.ts b/packages/ddp-client/src/livechat/types/LivechatSDK.ts
index 9e646152f4a..171d6dfc241 100644
--- a/packages/ddp-client/src/livechat/types/LivechatSDK.ts
+++ b/packages/ddp-client/src/livechat/types/LivechatSDK.ts
@@ -95,4 +95,9 @@ export interface LivechatEndpoints {
 		id: string,
 		args: OperationParams<'PUT', '/v1/livechat/message/:_id'>,
 	): Promise<Serialized<OperationResult<'PUT', '/v1/livechat/message/:_id'>>>;
+
+	sendUiInteraction(
+		payload: OperationParams<'POST', '/apps/ui.interaction/:id'>,
+		appId: string,
+	): Promise<Serialized<OperationResult<'POST', '/apps/ui.interaction/:id'>>>;
 }
diff --git a/packages/livechat/src/lib/uiKit.js b/packages/livechat/src/lib/uiKit.js
index c7cae9e4db5..dcd9d2e34a5 100644
--- a/packages/livechat/src/lib/uiKit.js
+++ b/packages/livechat/src/lib/uiKit.js
@@ -104,16 +104,19 @@ export const triggerAction = async ({ appId, type, actionId, rid, mid, viewId, c
 
 	try {
 		const result = await Promise.race([
-			Livechat.rest.post(`/apps/ui.interaction/${appId}`, {
-				type,
-				actionId,
-				rid,
-				mid,
-				viewId,
-				container,
-				triggerId,
-				payload,
-			}),
+			Livechat.sendUiInteraction(
+				{
+					type,
+					actionId,
+					rid,
+					mid,
+					viewId,
+					container,
+					triggerId,
+					payload,
+				},
+				appId,
+			),
 
 			new Promise((_, reject) => {
 				setTimeout(() => {
diff --git a/packages/rest-typings/src/apps/index.ts b/packages/rest-typings/src/apps/index.ts
index c70b8d7b60d..76ad596bb90 100644
--- a/packages/rest-typings/src/apps/index.ts
+++ b/packages/rest-typings/src/apps/index.ts
@@ -251,4 +251,17 @@ export type AppsEndpoints = {
 			app: App;
 		};
 	};
+
+	'/apps/ui.interaction/:id': {
+		POST: (params: {
+			type: string;
+			actionId: string;
+			rid: string;
+			mid: string;
+			viewId: string;
+			container: string;
+			triggerId: string;
+			payload: any;
+		}) => any;
+	};
 };