diff --git a/app/livechat/server/api/lib/inquiries.js b/app/livechat/server/api/lib/inquiries.js
index a9c683b167a..eefba5f313e 100644
--- a/app/livechat/server/api/lib/inquiries.js
+++ b/app/livechat/server/api/lib/inquiries.js
@@ -64,6 +64,6 @@ export async function findOneInquiryByRoomId({ userId, roomId }) {
 	}
 
 	return {
-		inquiry: await LivechatInquiry.findOneQueuedByRoomId(roomId),
+		inquiry: await LivechatInquiry.findOneByRoomId(roomId),
 	};
 }
diff --git a/app/models/server/raw/LivechatInquiry.js b/app/models/server/raw/LivechatInquiry.js
index 253fa600340..f1507953435 100644
--- a/app/models/server/raw/LivechatInquiry.js
+++ b/app/models/server/raw/LivechatInquiry.js
@@ -8,4 +8,11 @@ export class LivechatInquiryRaw extends BaseRaw {
 		};
 		return this.findOne(query);
 	}
+
+	findOneByRoomId(rid) {
+		const query = {
+			rid,
+		};
+		return this.findOne(query);
+	}
 }