apitech/Rocket.Chat - Rocket.Chat - Gitea: Git with a cup of tea

Author	SHA1	Message	Date
Murtaza Patrawala	9da856cc67	refactor: omnichannel on-hold feature (#28252 )	3 years ago
Murtaza Patrawala	a52f384494	chore: convert Livechat.js to ts (1/N) (#28720 )	3 years ago
Guilherme Gazzo	4e3effddc5	refactor: Move callbacks to async (#29051 )	3 years ago
Marcos Spessatto Defendi	c1994d9ef2	refactor: remove Users from fibers 9 (#28731 )	3 years ago
Kevin Aleman	f4179db00c	refactor: Add missing await to online function (#28602 )	3 years ago
Kevin Aleman	e2a522a933	refactor: `LivechatRooms` removal - 3 (#28506 )	3 years ago
Kevin Aleman	d4b7a21ad5	refactor: `LivechatRooms` 2 (#28504 )	3 years ago
Kevin Aleman	b5676431a7	refactor: `livechat rooms` - 1 (#28497 )	3 years ago
Guilherme Gazzo	6c82c77615	refactor: convert sendmessage to async (#28580 )	3 years ago
Kevin Aleman	6331e52e28	refactor: Remove `LivechatInquiry` model (#28487 ) Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com> Co-authored-by: Diego Sampaio <chinello@gmail.com>	3 years ago
Kevin Aleman	528d353deb	refactor: `LivechatDepartmentAgents` removal (#28472 )	3 years ago
Tasso Evangelista	05a9c0101d	Chore: Unused/dead code removal (#28155 ) Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com>	3 years ago
Filipe Marins	813cdfbe45	[NEW] [EE] PDF Chat transcript for Omnichannel conversations (#27572 ) Co-authored-by: Kevin Aleman <kaleman960@gmail.com> Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com> Co-authored-by: murtaza98 <murtaza.patrawala@rocket.chat> Co-authored-by: Diego Sampaio <chinello@gmail.com>	3 years ago
Kevin Aleman	62d77d8844	Regression: Fix Omnichannel not working after meteor update (#26194 )	4 years ago
Diego Sampaio	961c06014e	First move to monorepo	4 years ago
Tasso Evangelista	4b408c2dde	Chore: Move `callbacks` to /lib (#23456 )	4 years ago
Diego Sampaio	7632f12cfc	Chore: Prettier for us all (#24000 )	4 years ago
Renato Becker	a6d40c6de8	[FIX] Performance issues when running Omnichannel job queue dispatcher (#23661 ) * Fix Omnichannel job queue dispatcher. * Keep settings validation. * Remove console.log. * Review requests. * Fix default setting value.	4 years ago
Renato Becker	2291b80cda	[FIX] Performance issues when running Omnichannel job queue dispatcher (#23661 ) * Fix Omnichannel job queue dispatcher. * Keep settings validation. * Remove console.log. * Review requests. * Fix default setting value.	4 years ago
Martin Schoeler	5f0ac882a2	test (#23304 ) Co-authored-by: Kevin Aleman <kevin.aleman@rocket.chat>	4 years ago
Kevin Aleman	88b2698d1b	[FIX] Stop queue when Omnichannel is disabled or the routing method does not support it (#23261 ) * Stop queue when livechat is disabled or the routing method does not support queueing * Fix error when Routing method was not set yet Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com>	4 years ago
Kevin Aleman	7c814cf965	[IMPROVE] Increase the verbosity of Omnichannel routing system debugging outputs (#22977 ) * Improve livechat logging on critical parts of code * Add more logs to main queue processor	4 years ago
Kevin Aleman	94ee74e532	[NEW][ENTERPRISE] Maximum waiting time for chats in Omnichannel queue (#22955 ) * Add cronjob to auto close queued chats without user interaction * Fix issue with realtime-closing livechat rooms * add missing translationE * Apply MR comments * revert to old loop implementation because mongo compat * Translation improvements. * apply mr comments * Change callback to work on community Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	4 years ago
Tiago Evangelista Pinto	5708d45cfb	[FIX] Checks the list of agents if at least one is online (#22584 ) Co-authored-by: Diego Sampaio <chinello@gmail.com>	5 years ago
Tiago Evangelista Pinto	dc5b5447be	[FIX] Checks the list of agents if at least one is online (#22584 ) Co-authored-by: Diego Sampaio <chinello@gmail.com>	5 years ago
Renato Becker	8a4ae38830	Fix queue manager returning outdated room object. (#21485 )	5 years ago
Renato Becker	48d060a30a	Fix queue manager returning outdated room object. (#21485 )	5 years ago
Murtaza Patrawala	297dc068ce	[NEW][Enterprise] Omnichannel On-Hold Queue (#20945 ) * Add settings for on-hold feature * Add On-Hold Section within Sidebar * On hold room UI * OnHold - Automatic * Add Manual on-hold button UI * OnHold - manual - Start manual On-Hold timer after agent reply - Stop manual On-Hold timer on visitor message - Show manual On-Hold Option when timer expires * Handle manual On-Hold event * Add permissions to manual on-hold feature * [New] Auto-Close On hold chats * Routing chat when an on-hold get is resumed * Apply suggestions from code review * Apply suggestions from code review * Add migration * Add new endpoint - livechat/placeChatOnHold * Move Resume Button login within livechatReadOnly file * Remove timeout on Manual On-Hold feature - From now on, the On-Hold option will appear within visitor Info panel, provided the agent has sent the last message * Apply suggestions from code review * Move resume On-Hold chat logic inside Queue Manager * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * Apply suggestions from code review * Use takeInquiry() to resume On-Hold chats * Fix failing test case * Minor improvements. * [Regression] Omnichannel On Hold feature - handle following impacted events - Returning chat to the queue - Forwarding chats - Closing chats * Fix failing test cases * Revert "[Regression] Omnichannel On hold Queue" * Prevent on hold chat from being returned or forwarded (cherry picked from commit 2edcb8234224ebad2b479282da3f9be6a5626db6) * Move checks to Livechat methods * Add releaseOnHoldChat() method * Fix callback returning promise. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Murtaza Patrawala	9ff1e16147	[NEW][ENTERPRISE] Omnichannel Contact Manager as preferred agent for routing (#20244 ) * Update index.js * Livechat - auto assign visitor to contact-manager * remove console logs * Add improvements to Omnichannel Queue. * Imoprovements on codebase. * Final queue improvements. * Removed unnecessary imports. * Fix translations missing. * Allow contact manager from different department to view the chat in their queue * Fix Omnichannel Queue delegation. * Fix default agent when unarchiving chats. Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com> Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Rafael Ferreira	2f90da3f17	[NEW] Email Inboxes for Omnichannel (#20101 )	5 years ago
Renato Becker	48180128d1	Fix the Livechat queued webhook. (#17661 )	6 years ago
Renato Becker	eef240e624	[IMPROVE] Add new webhooks to the Omnichannel integration feature (#17503 )	6 years ago
Marcos Spessatto Defendi	65638b53d5	[NEW] [ENTERPRISE] Omnichannel queue priorities (#17141 )	6 years ago
Renato Becker	9d7150b574	[IMPROVE] Check agent status when starting a new conversation with an agent assigned (#16618 )	6 years ago
Renato Becker	572a40a0ed	[IMPROVE] Check agent status when starting a new conversation with an agent assigned (#16618 )	6 years ago
Renato Becker	1c9441cd7d	[NEW] Check the Omnichannel service status per Department (#16425 ) * Allow to check the service status per department. * update livechat bridge method isOnline Co-authored-by: Shiqi Mei <shiqi.mei@lolimay.cn>	6 years ago
Marcos Spessatto Defendi	bc76b06abc	[IMPROVE] Replace livechat:inquiry publication by REST and Streamer (#15977 ) * Replace livechat:inquiry publication by REST * Fix lint * Change livechat inquiry streamer * Add emit when user change department * Add sort * Listen to changes on departments agents and update inquiries * Apply suggestions * Fix wrong condition * Fix public department listener * Fix setting configuration. * improve initialization of inquiries * Improvements on new received inquiries * Remove unnecessary check * Avoid to append streams for inquiries (it does not have subscriptions) * Refactor inquriy endpoint. * Fix missing semicolon. * Fix agent departments stream * Add new streamer to update inquiry data. * Add Meteor import. * Fix lint errors. * Rename model method and revert subscription check * Fix departments agents endpoint * Clear collection before load data Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Renato Becker	0137e56e13	Replace findOne by findOneById methods. (#15894 )	6 years ago
Renato Becker	0e696d7119	[NEW] Assign new Livechat conversations to bot agents first (#15317 ) * Add a new setting to allow routing new Livechat conversations to Bot Agents first. * Removed invalid console.log.	6 years ago
Pierre H. Lehnen	63d7892e13	[IMPROVE] Livechat User Management Improvements (#14736 )	6 years ago
Renato Becker	2ca4d696bf	[IMPROVE] Refactoring the queuing and routing processes of new livechats (#15003 )	6 years ago