Commit Graph

98 Commits (08e8a58fcb3003253c3b2fb609c71c19c2f8b708)

Author SHA1 Message Date
Renato Becker d3a595ffa8
[FIX] Omnichannel managers can't join chats in progress (#24553) 4 years ago
Kevin Aleman c83a78f5e6
[FIX] GDPR action to forget visitor data on request (#24441) 4 years ago
Murtaza Patrawala c09cf332e5
[NEW][EE] Allow to filter departments by Business Units on Livechat (#24162) 4 years ago
Tasso Evangelista 4b408c2dde
Chore: Move `callbacks` to /lib (#23456) 4 years ago
Diego Sampaio 7632f12cfc
Chore: Prettier for us all (#24000) 4 years ago
Kevin Aleman 518117c127
Regression: Remove self from fallback departments dropdown (#24018) 4 years ago
Kevin Aleman 1ac269ab33
[NEW][EE] Introduce fallback department support (#23939) 4 years ago
Diego Sampaio 955d67e06f
Chore: Use only LivechatTriggerRaw model (#23974) 4 years ago
Diego Sampaio 8b58e45a90
Chore: Fix hasRole warning (#23914) 4 years ago
Tiago Evangelista Pinto 4ae26f3b70
[NEW] Create new setting to clean local storage at end of chats(#23821) 4 years ago
Kevin Aleman 4455e88321
[IMPROVE] Omnichannel Visitor Endpoints error handling (#23819) 4 years ago
Tiago Evangelista Pinto eb84220c84
[NEW] Create new setting to clean local storage at end of chats(#23821) 4 years ago
Tiago Evangelista Pinto 7c8b4e5b11
[FIX] New specific endpoint for contactChatHistoryMessages with right permissions (#23533) 4 years ago
Murtaza Patrawala 6d7752fd21
[NEW] Audio and Video calling in Livechat using Jitsi and WebRTC (#23004) 4 years ago
Kevin Aleman 9771ee67f8
Chore: Type omnichannel models (#23758) 4 years ago
Rodrigo Nascimento f50609df0b
Chore: Convert Fiber models to async Step 1 (#23633) 4 years ago
Kevin Aleman 9c42d4074b
[NEW] Show on-hold metrics on analytics pages and current chats (#23498) 4 years ago
Douglas Gubert 0f36b36ca4
[NEW] Omnichannel source identification fields (#23090) 4 years ago
Kevin Aleman b18439c8fb
Fix permissions for monitors and managers (#22793) 5 years ago
Kevin Aleman f7c9bec004
[IMPROVE] Return open room if available for visitors (#22742) 5 years ago
Renato Becker 23c103bfdb
[FIX] Livechat config endpoint is not returning all settings (#22686) 5 years ago
Martin b4d7c66561 [IMPROVE] Paginated department select on forward chat (#22123) 5 years ago
Guilherme Gazzo d70f3158aa
Refactor few methods to improve Omnichannel flow (#22321) 5 years ago
Martin Schoeler 79c553dc70
[IMPROVE] Paginated department select on forward chat (#22123) 5 years ago
Diego Sampaio 3e3165ca6d
[FIX][ENTERPRISE] Omnichannel Monitors can't forward chats to departments that they are not supervising (#22142) 5 years ago
Renato Becker f133513dcd
[FIX][ENTERPRISE] Omnichannel Monitors can't forward chats to departments that they are not supervising (#22128) 5 years ago
Tasso Evangelista 857e21eaa7
String helpers (#21988) 5 years ago
Rafael Ferreira fb51742874
Regression: New chat forwarding modal is not verifying mandatory values (#21288) 5 years ago
yash-rajpal 7eae419660
[IMPROVE] Check Livechat message length through REST API endpoint (#20366) 5 years ago
Murtaza Patrawala 9ff1e16147
[NEW][ENTERPRISE] Omnichannel Contact Manager as preferred agent for routing (#20244) 5 years ago
Renato Becker cb8f2756d4
[FIX] Livechat.RegisterGuest method removing unset fields (#20124) 5 years ago
Rafael Ferreira e33ba5441f
[NEW] Omnichannel Contact Center (Directory) (#19931) 5 years ago
Tasso Evangelista 7a21974bb3
Message parsing and rendering - Phase 1 (#19654) 5 years ago
Rafael Ferreira 7151e6354c
[IMPROVES] Omnichannel - Custom Fields pages. (#19473) 5 years ago
Murtaza Patrawala bce223a87c
[NEW]Add new endpoint to change Omnichannel room's visitor (#18528) 6 years ago
jbguerraz 28cf9427d7
[IMPROVE] Jitsi room name hash or plain (#17481) 6 years ago
Murtaza Patrawala 1005ab64ee
[NEW] Add REST API endpoint to search Livechat visitors (#18514) 6 years ago
Gustavo Pereira f313db73d2
[NEW] Add the ability to set the character message limit on Livechat widget (#18261) 6 years ago
Marcos Spessatto Defendi 30acaef609
[IMPROVE] Improve performance and remove agents when the department is removed (#17049) 6 years ago
Marcos Spessatto Defendi cc42193fdb
Regression: Improve Omnichannel Business Hours (#18050) 6 years ago
Marcos Spessatto Defendi 6c2f4ff703
[IMPROVE] Refactor Omnichannel Office Hours feature (#17824) 6 years ago
Florent Thiery 31432bb21f
[NEW] Ability to configure Jitsi room options via new setting `URL Suffix` (#17950) 6 years ago
nitinkumartiwari 4a10a427b8
[IMPROVE] Refactor Omnichannel Past Chats List (#17346) 6 years ago
Renato Becker d46c864f5e
[NEW][ENTERPRISE] Support Omnichannel conversations auditing (#17692) 6 years ago
Renato Becker 4aed76deba
[NEW][ENTERPRISE] Support for custom Livechat registration form fields (#17581) 6 years ago
Marcos Spessatto Defendi 6ed0e44722
[IMPROVE] Remove index files from action-links, accounts and assets (#17607) 6 years ago
Renato Becker 550d08a6e9
[NEW] API endpoint to fetch Omnichannel's room transfer history (#17694) 6 years ago
Renato Becker eef240e624
[IMPROVE] Add new webhooks to the Omnichannel integration feature (#17503) 6 years ago
Renato Becker 90b591ac22
[NEW] Add Livechat website URL to the offline message e-mail (#17429) 6 years ago
Marcos Spessatto Defendi 65638b53d5
[NEW] [ENTERPRISE] Omnichannel queue priorities (#17141) 6 years ago