Commit Graph

74 Commits (08e8a58fcb3003253c3b2fb609c71c19c2f8b708)

Author SHA1 Message Date
Murtaza Patrawala c09cf332e5
[NEW][EE] Allow to filter departments by Business Units on Livechat (#24162) 4 years ago
Tasso Evangelista 4b408c2dde
Chore: Move `callbacks` to /lib (#23456) 4 years ago
Diego Sampaio 7632f12cfc
Chore: Prettier for us all (#24000) 4 years ago
Kevin Aleman 518117c127
Regression: Remove self from fallback departments dropdown (#24018) 4 years ago
Kevin Aleman 1ac269ab33
[NEW][EE] Introduce fallback department support (#23939) 4 years ago
Diego Sampaio 955d67e06f
Chore: Use only LivechatTriggerRaw model (#23974) 4 years ago
Diego Sampaio 8b58e45a90
Chore: Fix hasRole warning (#23914) 4 years ago
Tiago Evangelista Pinto 4ae26f3b70
[NEW] Create new setting to clean local storage at end of chats(#23821) 4 years ago
Tiago Evangelista Pinto eb84220c84
[NEW] Create new setting to clean local storage at end of chats(#23821) 4 years ago
Tiago Evangelista Pinto 7c8b4e5b11
[FIX] New specific endpoint for contactChatHistoryMessages with right permissions (#23533) 4 years ago
Murtaza Patrawala 6d7752fd21
[NEW] Audio and Video calling in Livechat using Jitsi and WebRTC (#23004) 4 years ago
Kevin Aleman 9771ee67f8
Chore: Type omnichannel models (#23758) 4 years ago
Rodrigo Nascimento f50609df0b
Chore: Convert Fiber models to async Step 1 (#23633) 4 years ago
Kevin Aleman 9c42d4074b
[NEW] Show on-hold metrics on analytics pages and current chats (#23498) 4 years ago
Kevin Aleman b18439c8fb
Fix permissions for monitors and managers (#22793) 5 years ago
Martin b4d7c66561 [IMPROVE] Paginated department select on forward chat (#22123) 5 years ago
Guilherme Gazzo d70f3158aa
Refactor few methods to improve Omnichannel flow (#22321) 5 years ago
Martin Schoeler 79c553dc70
[IMPROVE] Paginated department select on forward chat (#22123) 5 years ago
Diego Sampaio 3e3165ca6d
[FIX][ENTERPRISE] Omnichannel Monitors can't forward chats to departments that they are not supervising (#22142) 5 years ago
Renato Becker f133513dcd
[FIX][ENTERPRISE] Omnichannel Monitors can't forward chats to departments that they are not supervising (#22128) 5 years ago
Tasso Evangelista 857e21eaa7
String helpers (#21988) 5 years ago
Rafael Ferreira fb51742874
Regression: New chat forwarding modal is not verifying mandatory values (#21288) 5 years ago
Murtaza Patrawala 9ff1e16147
[NEW][ENTERPRISE] Omnichannel Contact Manager as preferred agent for routing (#20244) 5 years ago
Rafael Ferreira e33ba5441f
[NEW] Omnichannel Contact Center (Directory) (#19931) 5 years ago
Tasso Evangelista 7a21974bb3
Message parsing and rendering - Phase 1 (#19654) 5 years ago
Rafael Ferreira 7151e6354c
[IMPROVES] Omnichannel - Custom Fields pages. (#19473) 5 years ago
Murtaza Patrawala 1005ab64ee
[NEW] Add REST API endpoint to search Livechat visitors (#18514) 6 years ago
Gustavo Pereira f313db73d2
[NEW] Add the ability to set the character message limit on Livechat widget (#18261) 6 years ago
Marcos Spessatto Defendi 30acaef609
[IMPROVE] Improve performance and remove agents when the department is removed (#17049) 6 years ago
Marcos Spessatto Defendi cc42193fdb
Regression: Improve Omnichannel Business Hours (#18050) 6 years ago
Marcos Spessatto Defendi 6c2f4ff703
[IMPROVE] Refactor Omnichannel Office Hours feature (#17824) 6 years ago
nitinkumartiwari 4a10a427b8
[IMPROVE] Refactor Omnichannel Past Chats List (#17346) 6 years ago
Renato Becker d46c864f5e
[NEW][ENTERPRISE] Support Omnichannel conversations auditing (#17692) 6 years ago
Renato Becker 4aed76deba
[NEW][ENTERPRISE] Support for custom Livechat registration form fields (#17581) 6 years ago
Renato Becker 550d08a6e9
[NEW] API endpoint to fetch Omnichannel's room transfer history (#17694) 6 years ago
Renato Becker eef240e624
[IMPROVE] Add new webhooks to the Omnichannel integration feature (#17503) 6 years ago
Marcos Spessatto Defendi 65638b53d5
[NEW] [ENTERPRISE] Omnichannel queue priorities (#17141) 6 years ago
Marcos Spessatto Defendi 896bf5698d
[NEW] [ENTERPRISE] Allows to set a group of departments accepted for forwarding chats (#17335) 6 years ago
Renato Becker 5de6322023
[FIX] Omnichannel endpoint `inquiries.getOne` returning only queued inquiries (#17132) 6 years ago
Renato Becker e4533208ec
[FIX] Omnichannel endpoint `inquiries.getOne` returning only queued inquiries (#17132) 6 years ago
Renato Becker f1d856304a
[IMPROVE] Replace the Department select component by an Autocomplete input in Omnichannel UI (#16669) 6 years ago
Marcos Spessatto Defendi 95e89f687b
[FIX] livechat/rooms endpoint not working with big amount of livechats (#16623) 6 years ago
Marcos Spessatto Defendi f86323f346
[FIX] livechat/rooms endpoint not working with big amount of livechats (#16623) 6 years ago
Renato Becker 1c9441cd7d
[NEW] Check the Omnichannel service status per Department (#16425) 6 years ago
Marcos Spessatto Defendi bc76b06abc [IMPROVE] Replace livechat:inquiry publication by REST and Streamer (#15977) 6 years ago
Marcos Spessatto Defendi 86f792c15c [IMPROVE] Sorting on livechat analytics queries were wrong (#16021) 6 years ago
Marcos Spessatto Defendi f2eed8af99 [FIX] Fix sort livechat rooms (#16001) 6 years ago
Marcos Spessatto Defendi 89796cb920 [IMPROVE] Replace livechat:rooms publication by REST (#15968) 6 years ago
Marcos Spessatto Defendi 9a3e9f8d99 [IMPROVE] Replace livechat:officeHour publication to REST (#15503) 6 years ago
Marcos Spessatto Defendi 569279ec2d [IMPROVE] Replace forgotten livechat:departmentAgents subscriptions (#15970) 6 years ago