68 Commits (08e8a58fcb3003253c3b2fb609c71c19c2f8b708)

Author	SHA1	Message	Date
Renato Becker	d3a595ffa8	[FIX] Omnichannel managers can't join chats in progress (#24553) ... Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com>	4 years ago
Tasso Evangelista	4b408c2dde	Chore: Move `callbacks` to /lib (#23456)	4 years ago
Diego Sampaio	7632f12cfc	Chore: Prettier for us all (#24000)	5 years ago
Diego Sampaio	955d67e06f	Chore: Use only LivechatTriggerRaw model (#23974) ... * Use only LivechatTriggerRaw model * Remove import	5 years ago
Diego Sampaio	8b58e45a90	Chore: Fix hasRole warning (#23914)	5 years ago
Tiago Evangelista Pinto	4ae26f3b70	[NEW] Create new setting to clean local storage at end of chats(#23821)	5 years ago
Cuong Huu Nguyen	5d0bdf1409	[FIX] Fix no message size limit for method sendMessageLivechat (#23558)	5 years ago
Tiago Evangelista Pinto	eb84220c84	[NEW] Create new setting to clean local storage at end of chats(#23821)	5 years ago
Murtaza Patrawala	6d7752fd21	[NEW] Audio and Video calling in Livechat using Jitsi and WebRTC (#23004) ... * [NEW] Livechat WebRTC call settings (#22559) * [NEW] Livechat WebRTC call settings * [FIX] Omnichannel Call Settings - Change Livechat call to Video and Audio Call as it will apply to other omnichannels in future - Change Audio and Video Setting alert to description to be conformant with the other settings - Remove unrelated changes(base.css) that got induced unknowingly - Refactor to remove translation for "Jitsi" and "WebRTC" and remove unnecessary dependency on t - Refactor to add return type of handleClick - Add/remove related i18n labels * [FIX] Livechat videoCall api and method * [FIX] Add migrations for webRTC enabled settings and omnichannel call provider * [FIX] 'Jitsi' typo * [NEW] Join call action button (#22689) * [NEW] WebRTC Call Session * [IMPROVEMENT] Use API endpoint instead of method, fix handleClick dependency warning * [FIX] Return updated callStatus, use translation for join call message, remove system logger, make callStatus optional in room interface * [NEW] Join and End Call Action Message Button for Agent * [FIX] Use translation for Call ALready Ended toastr, convert actionLink to tsx * [IMPROVE] Remove redundant callStatus from message collection, Display Call Ended message with call duration * [REF] Use translation for call ended message, Store danger field in db with other action fields, store actionAlignment field in db * [NEW] update call status (#22854) * add code for update call status * remove fourth param Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com> Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com> * [NEW] P2P WebRTC Connection Establishment (#22847) * [NEW] WebRTC P2P Connection with Basic Call UI * [FIX] Set Stream on a stable connection * [FIX] userId typecheck error * [REFACTOR] - Restore type of userId to string by removing `| undefined` - Add translation for visitor does not exist toastr - Set visitorId from room object fetched instead of fetching from livechat widget as query param - Type Checking * [FIX] Running startCall 2 times for agent * [FIX] Call declined Page * [NEW] Control Buttons - mic, cam, expand and end call (#22928) * [NEW] Control Buttons - mic, cam, expand and end call * [REFACTOR] Add an empty file on EOF en18.i18n that was mistakenly removed * [FIX] UI responsiveness (#22934) * [NEW] Control Buttons - mic, cam, expand and end call * [REFACTOR] Add an empty file on EOF en18.i18n that was mistakenly removed * [FIX] UI Responsiveness * [REF] Use const and ternary op * [FIX] Handle decline message action link (#22936) * [NEW] Control Buttons - mic, cam, expand and end call * [REFACTOR] Add an empty file on EOF en18.i18n that was mistakenly removed * [FIX] UI Responsiveness * [REF] Use const and ternary op * [FIX] Action Link not updating when call declined * [FIX] WebRTC_call_declined_message Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com> * [REF] Use a single IF statement to handle status Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com> * [FIX] Call button visible even when chat is queued (#22943) * [FIX] add callstatus attribute in room object (#22959) * [IMPROVE] Attach jitsi link to message object for Livechat (#22690) * [Improve] Attach jitsi link to message object for Livechat (cherry picked from commit c888961da3313de06eaeb0700b7ce0b6371ef469) * Update WebRTCClass.js * [NEW] Webrtc meet page layout (#22932) * [NEW] Control Buttons - mic, cam, expand and end call * webrtc meet page desgin * [REFACTOR] Add an empty file on EOF en18.i18n that was mistakenly removed * [FIX] UI Responsiveness * [FIX] Action Link not updating when call declined * webrtc meet page desgin * [FIX] Remote user avatar screen and video switching * fix-alert * fix 2 aletrs * improve codebase * make ui responsive * fix issue * Add call timer component + minor refactoring * some css changes Co-authored-by: Dhruv Jain <dhruv.jain93@gmail.com> Co-authored-by: murtaza98 <murtaza.patrawala@rocket.chat> Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com> * Add migration * Changing files to tsx * Update default value for setting -Jitsi_Open_New_Window * Update invalid-livechat-config issue * Fix typescript errors * Fix build errors caused by new room prop - webRtcCallStartTime * Simplify call duration calculation logic * Add definition PUT method for REST on client Co-authored-by: Dhruv Jain <51796498+djcruz93@users.noreply.github.com> Co-authored-by: Deepak Agarwal <deepak710agarwal@gmail.com> Co-authored-by: Dhruv Jain <dhruv.jain93@gmail.com>	5 years ago
Aman-Maheshwari	96426cdf94	fix omnichannel webhooks can't be saved (#23641)	5 years ago
Guilherme Gazzo	ba15ba725a	Chore: Startup Time (#23210) ... Co-authored-by: Diego Sampaio <chinello@gmail.com>	5 years ago
Douglas Gubert	0f36b36ca4	[NEW] Omnichannel source identification fields (#23090) ... * Add new fields to IOmnichannelRoom and adapt livechat bridge to them * Add source information to places that create livechat rooms * Add deprecation warning to unused livechat methods and remove source from native facebook integration * Remove unnecesary alias for widget * Update app/lib/server/lib/deprecationWarningLogger.ts * Update Apps-Engine version * frontend part * Change way of identifying when a chat is coming through widget * Update deprecationlogger to new logger interface * Fix usage of source.type as key * sms icon * [NEW] Add Channel Source details to room info panel (#23224) * Add Source icon/text to room info * Fix TS error and styling * Change order * Typing and style fix * Use source.id instead of email object * useEndpoint * Revert "Merge branch 'develop' into new/omnichannel-source-fields" This reverts commit 7fea2ad1fc, reversing changes made to dbbcaf4601. * Removing unnecesary changes from branch * why github, why? * Bump icons & fuselage to latest versions Co-authored-by: Kevin Aleman <kevin.aleman@rocket.chat> Co-authored-by: Tiago Evangelista Pinto <tiago.evangelista@rocket.chat> Co-authored-by: Martin Schoeler <martin.schoeler@rocket.chat>	5 years ago
Diego Sampaio	d2f70b9e41	[BREAK] Remove deprecated endpoints (#23162)	5 years ago
Diego Sampaio	9ae0546385	[IMPROVE] Change log format to JSON (#22975)	5 years ago
Diego Sampaio	63206b5600	Chore: Remove wrong usages of `Meteor.wrapAsync` (#23079)	5 years ago
Kevin Aleman	1e66554521	[FIX] Return transcript/dashboards based on timezone settings (#22850)	5 years ago
Kevin Aleman	62a60d4f9a	Use correct param to saveBusinessHour method (#22835) ... Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com>	5 years ago
Kevin Aleman	27f52bfe32	Use correct param to saveBusinessHour method (#22835) ... Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com>	5 years ago
Murtaza Patrawala	29dac282ff	[Patch] [EE] Improve Forwarding Department behaviour with Waiting queue feature (#22077) ... * [EE] Fix Forwarding Department not working with Waiting queue feature (cherry picked from commit 2b5004031a) * add waiting queue feature enabled check (cherry picked from commit d9fe3e38a5) * Refactor (cherry picked from commit 1b5c973708) * Fix forwarding of agents not working (cherry picked from commit b4b3c3da9e) * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> (cherry picked from commit 0c6f7ec3b7) * Handle transfer api response properly on client + refactor (cherry picked from commit d750c5949d) * Avoid passing unnecessary params (cherry picked from commit 53eec95407) * Remove throw error. (cherry picked from commit deccab9733) * Improve throw message logic. (cherry picked from commit 85b015db47) * Fix conflicts * Remove all subscription from a chat placed on-hold. (cherry picked from commit d49c8fe478) * up fuselage version * add string-helpers package * [EE] Improve Forwarding Department behaviour with Waiting queue feature (#22043) * [EE] Fix Forwarding Department not working with Waiting queue feature * add waiting queue feature enabled check * Refactor * Fix forwarding of agents not working * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * Handle transfer api response properly on client + refactor * Avoid passing unnecessary params * Remove throw error. * Improve throw message logic. * Fix on-hold queue. Methods have been removed in another PR. * Remove all subscription from a chat placed on-hold. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> Co-authored-by: Tiago Evangelista Pinto <tiago.evangelista@rocket.chat>	5 years ago
Murtaza Patrawala	63248e1de1	[EE] Improve Forwarding Department behaviour with Waiting queue feature (#22043) ... * [EE] Fix Forwarding Department not working with Waiting queue feature * add waiting queue feature enabled check * Refactor * Fix forwarding of agents not working * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * Handle transfer api response properly on client + refactor * Avoid passing unnecessary params * Remove throw error. * Improve throw message logic. * Fix on-hold queue. Methods have been removed in another PR. * Remove all subscription from a chat placed on-hold. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Cuong Huu Nguyen	55ac21b120	Fixes RocketChat/Rocket.Chat#21643 (#21644)	5 years ago
Cuong Huu Nguyen	02bf6ca522	Fixes RocketChat/Rocket.Chat#21643 (#21644)	5 years ago
Diego Sampaio	9e63222893	Bump version to 3.13.2	5 years ago
Rafael Ferreira	8ba4c4aad6	Regression: Room Edit form not rendering priority and custom fields (#21309) ... * show custom fields at chat info page and fix some fields at chat room edit page * Enterprise property field at Chat edit form. * show OS and browser info * Save button available with changes on fields at Edit Room Form. * Contact page button save only available with custom fields changes. * Chat room form name isn't required * check if a EE component. * livechatData removed after merge Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Murtaza Patrawala	297dc068ce	[NEW][Enterprise] Omnichannel On-Hold Queue (#20945) ... * Add settings for on-hold feature * Add On-Hold Section within Sidebar * On hold room UI * OnHold - Automatic * Add Manual on-hold button UI * OnHold - manual - Start manual On-Hold timer after agent reply - Stop manual On-Hold timer on visitor message - Show manual On-Hold Option when timer expires * Handle manual On-Hold event * Add permissions to manual on-hold feature * [New] Auto-Close On hold chats * Routing chat when an on-hold get is resumed * Apply suggestions from code review * Apply suggestions from code review * Add migration * Add new endpoint - livechat/placeChatOnHold * Move Resume Button login within livechatReadOnly file * Remove timeout on Manual On-Hold feature - From now on, the On-Hold option will appear within visitor Info panel, provided the agent has sent the last message * Apply suggestions from code review * Move resume On-Hold chat logic inside Queue Manager * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * Apply suggestions from code review * Use takeInquiry() to resume On-Hold chats * Fix failing test case * Minor improvements. * [Regression] Omnichannel On Hold feature - handle following impacted events - Returning chat to the queue - Forwarding chats - Closing chats * Fix failing test cases * Revert "[Regression] Omnichannel On hold Queue" * Prevent on hold chat from being returned or forwarded (cherry picked from commit 2edcb8234224ebad2b479282da3f9be6a5626db6) * Move checks to Livechat methods * Add releaseOnHoldChat() method * Fix callback returning promise. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Diego Sampaio	ac9d7612a8	Security sync (#20430)	5 years ago
Diego Sampaio	c32f633c94	Security hotfix	5 years ago
Rafael Ferreira	7151e6354c	[IMPROVES] Omnichannel - Custom Fields pages. (#19473) ... * [IMPROVEMENTS] Changing approach of custom field list, implementing filter by text on REST API. * [FIX] Implementing search by field and label into custom fields, required fields with asterisk and validations on editing. * Removing unnecessary table component. * Improving error messages for existent custom field name. * Changing approach to follow conditional object. * Update client/omnichannel/customFields/CustomFieldsRoute.js Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * [IMPROVE] Removing fixed width from Header table columns. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
jbguerraz	28cf9427d7	[IMPROVE] Jitsi room name hash or plain (#17481)	6 years ago
Martin Schoeler	dc549a5062	[IMPROVE] Add agentId parameter to changeLivechatStatus method (#18571) ... * Add agentId parameter to changeLivechatStatus method * Fix reviews * fix problems * return if the same as before * Update app/livechat/server/methods/changeLivechatStatus.js Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * Fix review Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com> Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> Co-authored-by: Guilherme Gazzo <guilherme@gazzo.xyz>	6 years ago
Gustavo Pereira	f313db73d2	[NEW] Add the ability to set the character message limit on Livechat widget (#18261) ... * [FEAT] Configurable character limit on live chat * added new input for character limit setting * [FIX] Configurable character limit on live chat * Adding translation * Changing label to Livechat_message_character_limit * Removing unused function * [FEAT] Message_Characther_Limit Translation * [FEAT] Configurable Character Limit * adding new option to display character limit * Validating if the limitTextLength is greater than Message_MaxAllowedSizeimport * setting Message_MaxAllowedSizeimport as the default of limitTextLength * [FEAT] Change character limit * Review changes pull-request * Changing Livechat_show_message_character_limit to Livechat_enable_message_character_limit * Saving limitTextLength with parseInt * Adding checkbox options showLimitTextLength * changing translation showLimitTextLengthFormTrueChecked Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Marcos Spessatto Defendi	30acaef609	[IMPROVE] Improve performance and remove agents when the department is removed (#17049) ... Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Marcos Spessatto Defendi	6c2f4ff703	[IMPROVE] Refactor Omnichannel Office Hours feature (#17824) ... * Change omnichannel office hours data structure * Rename omnichannel office hours templates * Renaming things from office hour to business hour * Partially remove LivechatOfficeHour model * remove obsolete setting * Remove settings from the template * Add support to cron jobs on omnichannel business hours * Add dynamic template to omnichannel business hours * Open and close business hours * Remove references to LivechatOfficeHours * Open and close business hour automatically on startup and setting changes * Improve open and close business hours process * Removing separated interfaces * Apply suggestions from review * Changing pt-br term * General improvements on business hour layout * Apply suggestions from review * Remove online verification * Change data structure * Ignore if collection does not exist Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Renato Becker	46b8f1711b	[NEW] Allows agents to send chat transcript to omnichannel end-users (#17774)	6 years ago
Florent Thiery	31432bb21f	[NEW] Ability to configure Jitsi room options via new setting `URL Suffix` (#17950)	6 years ago
Marcos Spessatto Defendi	6b48d214e7	[REGRESSION] Omnichannel visitor forward was applying wrong restrictions (#17826) ... * return empty object if there is no callback * Improve department forward restrictions	6 years ago
Marcos Spessatto Defendi	2abe15d097	[REGRESSION] Omnichannel visitor forward was applying wrong restrictions (#17826) ... * return empty object if there is no callback * Improve department forward restrictions	6 years ago
Renato Becker	4aed76deba	[NEW][ENTERPRISE] Support for custom Livechat registration form fields (#17581) ... Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com>	6 years ago
Marcos Spessatto Defendi	b8a71a08c3	[NEW] Add permissions to deal with Omnichannel custom fields (#17567) ... * Add permissions to deal with omnichannel custom fields * Apply suggestions from review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Renato Becker	eef240e624	[IMPROVE] Add new webhooks to the Omnichannel integration feature (#17503)	6 years ago
Marcos Spessatto Defendi	60e1452436	Priority system messages were always created (#17479)	6 years ago
Renato Becker	0cf1d4871d	[FIX] Bot Agents not being able to get Omnichannel Inquiries (#17404)	6 years ago
Renato Becker	9dc5fab881	[FIX] Bot Agents not being able to get Omnichannel Inquiries (#17404)	6 years ago
Marcos Spessatto Defendi	65638b53d5	[NEW] [ENTERPRISE] Omnichannel queue priorities (#17141)	6 years ago
Marcos Spessatto Defendi	896bf5698d	[NEW] [ENTERPRISE] Allows to set a group of departments accepted for forwarding chats (#17335)	6 years ago
Renato Becker	0d2f3c383a	Allow to set a comment when forwarding omnichannel rooms. (#17353)	6 years ago
Renato Becker	0758bb7ba3	Regression: Remove model observe that was used to control the status of the Omnichannel agents (#17078)	6 years ago
Renato Becker	9b4cfd708e	Regression: Remove model observe that was used to control the status of the Omnichannel agents (#17078)	6 years ago
Renato Becker	0340d5696c	[NEW] Add default chat closing tags in Omnichannel departments (#16859)	6 years ago
Renato Becker	0068bdb80d	[FIX] Omnichannel Inquiry queues when removing chats (#16603) ... * Fix Inquiry stream when removing omnichannel rooms. * Remove unnecessary blank line. * Remove unnecessary import files.	6 years ago