Rocket.Chat

Commit Graph

Author	SHA1	Message	Date
Murtaza Patrawala	7cfd4b0c24	Regression: Fix Inactive Departments still visible on Livechat (#24267 )	4 years ago
Kevin Aleman	999fe71751	[FIX] Avoid updating all rooms with visitor abandonment queries (#24252 )	4 years ago
Kevin Aleman	86c457e3fc	[FIX] Change canned response model index to match other definition (#24235 )	4 years ago
Murtaza Patrawala	c09cf332e5	[NEW][EE] Allow to filter departments by Business Units on Livechat (#24162 ) Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> Co-authored-by: Kevin Aleman <kevin.aleman@rocket.chat>	4 years ago
Diego Sampaio	7632f12cfc	Chore: Prettier for us all (#24000 )	4 years ago
Kevin Aleman	1ac269ab33	[NEW][EE] Introduce fallback department support (#23939 )	4 years ago
Diego Sampaio	9ae0546385	[IMPROVE] Change log format to JSON (#22975 )	4 years ago
Kevin Aleman	c1c79fa350	[FIX] Fix Auto Selection algorithm on community edition (#22991 ) * Fix autoselection algorithm on community * change query to avoid marking users as unavailable * Apply fix to query when user setting is empty string Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	4 years ago
Kevin Aleman	a82229ccf1	[FIX] Fix Auto Selection algorithm on community edition (#22991 ) * Fix autoselection algorithm on community * change query to avoid marking users as unavailable * Apply fix to query when user setting is empty string Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	4 years ago
Kevin Aleman	39919f5a61	Regression: fix canned responses filters for monitors (#22782 ) * contextual-bar monitor permissions * Add monitor to livechat-canned-responses permission * omnichannel canned-responses monitor permissions * remove button * fix * fix filters for monitors Co-authored-by: Tiago Evangelista Pinto <tiago.evangelista@rocket.chat>	4 years ago
Martin Schoeler	fe696e9b4e	[IMPROVE] Canned responses (#22703 ) * [IMPROVE][Enterprise] Create and Update CannedResponse API endpoints (#22151) * [NEW] New components TextEditor and MarkdownTextEditor (#22173) * Include Insert_Placeholder key * change emojiPicker z-index * create TextEditor component * create MarkdownTextEditor component * update fuselage dev version * update fuselage and react-types version * finish MardownTextEditorComponent * update fuselage package * [NEW][ENTERPRISE] Canned responses Overview Page (#22623) * [IMPROVE] No results component for canned responses table with no data (#22190) * no results components to table with no data * [IMPROVE][Enterprise] Create and Update CannedResponse API endpoints (#22151) * createdBy query fix * fix the canned-responses filter (#22207) * [NEW] New components TextEditor and MarkdownTextEditor (#22173) * Include Insert_Placeholder key * change emojiPicker z-index * create TextEditor component * create MarkdownTextEditor component * update fuselage dev version * update fuselage and react-types version * finish MardownTextEditorComponent * update fuselage package * [NEW][ENTERPRISE] Canned responses Overview Page (#22623) * [NEW] Empty page for Canned Responses Table * FIX LGTM * stop showing the empty page on loading Co-authored-by: Rafael Ferreira <rafael.ferreira@rocket.chat> Co-authored-by: Tiago Evangelista Pinto <tiago.evangelista@rocket.chat> Co-authored-by: Martin <martin.schoeler@rocket.chat> * [NEW] NEW and EDIT pages for canned responses + Canned Responses Contextual Bar (#22715) * [IMPROVE][Enterprise] Create and Update CannedResponse API endpoints (#22151) * createdBy query fix * fix the canned-responses filter (#22207) * fix Thread tslint error * create .d.ts file to VerticalBar component * rewrite Canned Responses contextual-bar components * update fuselage version * types for room.js * create hooks for canned options and departments * adjustments in cannedResponse contextual-bar * adjustments in cannedResponse modal * adjust in endpoints types * adjust canned list * adjust omnichanel canned response type definition * add some new translations * remove old stuff of cannedResponses * [NEW] New components TextEditor and MarkdownTextEditor (#22173) * Include Insert_Placeholder key * change emojiPicker z-index * create TextEditor component * create MarkdownTextEditor component * update fuselage dev version * update fuselage and react-types version * finish MardownTextEditorComponent * update fuselage package * modal with MarkdownTextEditor component * reload component when edited * fix form handle error * add key prop * create preview for MarkdownTextEditor * remove canned-response contextual-bar from departments settings * Use permissions instead of roles to check for canned responses * Chore: added pagination to search msg endpoint (#22632) * added pagination to search endpoint * readded tests * change livechat_enabled default value to true (#22697) Co-authored-by: Leonardo Ostjen Couto <leonardoostjen@gmail.com> * Add New and Edit with Data * Use permissions instead of roles to check for canned responses * New and edit pages * Lint and removal of unused files * fix lint * FIX departments not working * remove duplicate i18n key * Misc improvements to canned responses endpoints * Ts fixes * more ts fixes * use permission instead role * Fix shortcut validation * Fix shortcut validation * Fix department & validation issues * fix Co-authored-by: Rafael Ferreira <rafaelblink@gmail.com> Co-authored-by: Rafael Ferreira <rafael.ferreira@rocket.chat> Co-authored-by: Tiago Evangelista Pinto <tiago.evangelista@rocket.chat> Co-authored-by: Kevin Aleman <kevin.aleman@rocket.chat> Co-authored-by: Leonardo Ostjen Couto <leonardoostjen@gmail.com> Co-authored-by: Rafael Ferreira <rafaelblink@gmail.com> Co-authored-by: Tiago Evangelista Pinto <tiago.evangelista@rocket.chat> Co-authored-by: Rafael Ferreira <rafael.ferreira@rocket.chat> Co-authored-by: Kevin Aleman <kevin.aleman@rocket.chat> Co-authored-by: Leonardo Ostjen Couto <leonardoostjen@gmail.com>	5 years ago
Renato Becker	c873876d82	Add new indexes to Omnichannel models. (#22367 )	5 years ago
Diego Sampaio	3e3165ca6d	[FIX][ENTERPRISE] Omnichannel Monitors can't forward chats to departments that they are not supervising (#22142 ) Co-authored-by: Diego Sampaio <chinello@gmail.com> Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com>	5 years ago
Renato Becker	f133513dcd	[FIX][ENTERPRISE] Omnichannel Monitors can't forward chats to departments that they are not supervising (#22128 ) Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com> Co-authored-by: Diego Sampaio <chinello@gmail.com>	5 years ago
Murtaza Patrawala	34a9c34305	[NEW] On Hold system messages (#21360 ) * Send system message when a chat is placed on Hold * Send system messge when On Hold chat is resumed * Move methods to EE folder + fix test cases * fix LGTM bot issue * Apply suggestions from code review * Refactor * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * Fix issues in previous commit * Fix lgtm issue Co-authored-by: Rafael Ferreira <rafaelblink@gmail.com> Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Murtaza Patrawala	297dc068ce	[NEW][Enterprise] Omnichannel On-Hold Queue (#20945 ) * Add settings for on-hold feature * Add On-Hold Section within Sidebar * On hold room UI * OnHold - Automatic * Add Manual on-hold button UI * OnHold - manual - Start manual On-Hold timer after agent reply - Stop manual On-Hold timer on visitor message - Show manual On-Hold Option when timer expires * Handle manual On-Hold event * Add permissions to manual on-hold feature * [New] Auto-Close On hold chats * Routing chat when an on-hold get is resumed * Apply suggestions from code review * Apply suggestions from code review * Add migration * Add new endpoint - livechat/placeChatOnHold * Move Resume Button login within livechatReadOnly file * Remove timeout on Manual On-Hold feature - From now on, the On-Hold option will appear within visitor Info panel, provided the agent has sent the last message * Apply suggestions from code review * Move resume On-Hold chat logic inside Queue Manager * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * Apply suggestions from code review * Use takeInquiry() to resume On-Hold chats * Fix failing test case * Minor improvements. * [Regression] Omnichannel On Hold feature - handle following impacted events - Returning chat to the queue - Forwarding chats - Closing chats * Fix failing test cases * Revert "[Regression] Omnichannel On hold Queue" * Prevent on hold chat from being returned or forwarded (cherry picked from commit 2edcb8234224ebad2b479282da3f9be6a5626db6) * Move checks to Livechat methods * Add releaseOnHoldChat() method * Fix callback returning promise. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Renato Becker	5a0e69e48e	[FIX] Omnichannel raw model importing meteor dependency (#20093 ) * Fix Omnichannel raw model importing meteor dependency * Remove unnecessary blank line.	5 years ago
Rafael Ferreira	09e604c38f	[FIX] Omnichannel Business Hours form is not being rendered (#20007 ) * business hour - error showing on "single" configuration and not able to edit and create with "multiple" * Implement validation for new values and valid form for business hours (edit/create) * Missing translations PT-BR for Business Hour pages. * Fill full height screen of table on Business Hours list. * Fix method not found on LivechatDepartmentAgentsRaw(EE) Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Renato Becker	201a8fb7bf	[FIX] Omnichannel raw model importing meteor dependency (#20093 ) * Fix Omnichannel raw model importing meteor dependency * Remove unnecessary blank line.	5 years ago
Rafael Ferreira	d6d4a54f30	[FIX] Omnichannel Business Hours form is not being rendered (#20007 ) * business hour - error showing on "single" configuration and not able to edit and create with "multiple" * Implement validation for new values and valid form for business hours (edit/create) * Missing translations PT-BR for Business Hour pages. * Fill full height screen of table on Business Hours list. * Fix method not found on LivechatDepartmentAgentsRaw(EE) Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Diego Sampaio	92e02f24c9	[NEW][Enterprise] Micro services (#19000 ) Co-authored-by: Rodrigo Nascimento <rodrigoknascimento@gmail.com> Co-authored-by: Alan Sikora <alansikora@gmail.com>	5 years ago
Renato Becker	ae7b9a1cde	[FIX][ENTERPRISE] Canned Responses not available to agents after they are added to departments	6 years ago
Marcos Spessatto Defendi	cc42193fdb	Regression: Improve Omnichannel Business Hours (#18050 ) Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Marcos Spessatto Defendi	a89c90b1cc	[NEW][ENTERPRISE] Omnichannel multiple business hours (#17947 ) * Change omnichannel office hours data structure * Rename omnichannel office hours templates * Renaming things from office hour to business hour * Partially remove LivechatOfficeHour model * remove obsolete setting * Remove settings from the template * Add support to cron jobs on omnichannel business hours * Add dynamic template to omnichannel business hours * Open and close business hours * Remove references to LivechatOfficeHours * Open and close business hour automatically on startup and setting changes * Improve open and close business hours process * Removing separated interfaces * Apply suggestions from review * Basic configuration to support multiple business hours * Basic business hour insert and update operations * Remove business hour * Open multiple business hours automatically when the server starts * Fix leak of business logic * Open multiple business hours * Close multiple business hour * Changing pt-br term * General improvements on business hour layout * UI improvements * Apply suggestions from review * Add departments conditions * Close business hours when remove department * Remove online verification * Refactor business hour to new data structure * Change data structure * Ignore if collection does not exist * Fix businessHourManager startup. * Remove console log. * Fix Multiple business hours * open/close business hours when removing/adding agent to department. * Improve code * Fix error on creating department. * Add set to default when it is the last department * Fix wrong condition Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Marcos Spessatto Defendi	65638b53d5	[NEW] [ENTERPRISE] Omnichannel queue priorities (#17141 )	6 years ago
Marcos Spessatto Defendi	896bf5698d	[NEW] [ENTERPRISE] Allows to set a group of departments accepted for forwarding chats (#17335 )	6 years ago
Marcos Spessatto Defendi	6a94e3c9e5	[NEW][ENTERPRISE] Auto close abandoned Omnichannel rooms (#17055 ) * close/freeze automatically inactive omnichannel rooms * Apply suggestions from review * Apply suggestions from review * Apply suggestions from review * Apply suggestions from review * Set livechat rooms as waiting response after visitor's messages * Remove unnecessary console.log calls. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Diego Sampaio	03cb0e1edd	Regression: Overwrite model functions on EE only when license applied (#17061 ) * Overwrite model function on EE only license applied * Convert to typescript Co-authored-by: Rodrigo Nascimento <rodrigoknascimento@gmail.com>	6 years ago
Renato Becker	06e27b8191	[IMPROVE] Update ancestral departments when an Omnichannel room is forwarded to another department (#16958 )	6 years ago
Diego Sampaio	4c62601037	[NEW] Enterprise Edition (#16944 ) Co-authored-by: Pierre Lehnen <pierre.lehnen@rocket.chat>	6 years ago

26 Commits (08e8a58fcb3003253c3b2fb609c71c19c2f8b708)