10 Commits (a32600a5bee2d8d2316170fa05dff9c4448c481e)

Author	SHA1	Message	Date
Renato Becker	572a40a0ed	[IMPROVE] Check agent status when starting a new conversation with an agent assigned (#16618)	6 years ago
Marcos Spessatto Defendi	bc76b06abc	[IMPROVE] Replace livechat:inquiry publication by REST and Streamer (#15977) ... * Replace livechat:inquiry publication by REST * Fix lint * Change livechat inquiry streamer * Add emit when user change department * Add sort * Listen to changes on departments agents and update inquiries * Apply suggestions * Fix wrong condition * Fix public department listener * Fix setting configuration. * improve initialization of inquiries * Improvements on new received inquiries * Remove unnecessary check * Avoid to append streams for inquiries (it does not have subscriptions) * Refactor inquriy endpoint. * Fix missing semicolon. * Fix agent departments stream * Add new streamer to update inquiry data. * Add Meteor import. * Fix lint errors. * Rename model method and revert subscription check * Fix departments agents endpoint * Clear collection before load data Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Renato Becker	f1417cd575	The name field is not mandatory. (#15991)	6 years ago
Renato Becker	bd2365b42e	[FIX] Livechat transfer history messages (#15780) ... * Fix the error when the transfer comes from the visitor. * Fix Livechat transfer process. * Remove unused destructuring assignment const.	6 years ago
Marcos Spessatto Defendi	c68f7b4965	[NEW] Livechat analytics (#15230) ... * Add livechat transfer history to room object * Add metrics to get the visitor inactivity on livechat room close * Add setting to know when its considered visitor abandonment * Add collection to track available time and history of livechat agents * Change date format * Apply suggestions from review * Apply suggestions from review * Apply suggestions from review * fix property name * Rename var and add ptbr translation * code improve * improve * Fix typo. * Fix typos. * livechat agent history save history by day * Convert livechat room transfer data to system message * Change query to retrieve transferred data from messages * remove code duplication * Add support to filter by department id * Code improve * Fix message filter * Fix cronjob * Fix livechat agent service history * Add a condition to read the department model.	6 years ago
Renato Becker	4627f66f12	[FIX] Forward Livechat UI and the related permissions (#15718) ... * Improve the UI on visitorInfo template. * Keep the screen components in the same order as the old version. * Fix the condition to filter available agents.	6 years ago
Renato Becker	f5e228eb76	[NEW] Livechat setting to show/hide Agent Information on the widget (#15216)	6 years ago
Renato Becker	7c798f57e8	Regression: New Livechat methods and processes (#15242)	6 years ago
Pierre H. Lehnen	63d7892e13	[IMPROVE] Livechat User Management Improvements (#14736)	6 years ago
Renato Becker	2ca4d696bf	[IMPROVE] Refactoring the queuing and routing processes of new livechats (#15003)	6 years ago