161 Commits (be559796df5193ac3ef405a71df0dfc331ff2bb7)

Author	SHA1	Message	Date
Paulo Bernardo	e989e2bbca	[FIX] The livechat agent activity monitor wasn't being initialised because due to an internal error (#18090)	6 years ago
Renato Becker	17bae05d90	Handle callback returning promise. (#18102)	6 years ago
Marcos Spessatto Defendi	cc42193fdb	Regression: Improve Omnichannel Business Hours (#18050) ... Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Marcos Spessatto Defendi	a89c90b1cc	[NEW][ENTERPRISE] Omnichannel multiple business hours (#17947) ... * Change omnichannel office hours data structure * Rename omnichannel office hours templates * Renaming things from office hour to business hour * Partially remove LivechatOfficeHour model * remove obsolete setting * Remove settings from the template * Add support to cron jobs on omnichannel business hours * Add dynamic template to omnichannel business hours * Open and close business hours * Remove references to LivechatOfficeHours * Open and close business hour automatically on startup and setting changes * Improve open and close business hours process * Removing separated interfaces * Apply suggestions from review * Basic configuration to support multiple business hours * Basic business hour insert and update operations * Remove business hour * Open multiple business hours automatically when the server starts * Fix leak of business logic * Open multiple business hours * Close multiple business hour * Changing pt-br term * General improvements on business hour layout * UI improvements * Apply suggestions from review * Add departments conditions * Close business hours when remove department * Remove online verification * Refactor business hour to new data structure * Change data structure * Ignore if collection does not exist * Fix businessHourManager startup. * Remove console log. * Fix Multiple business hours * open/close business hours when removing/adding agent to department. * Improve code * Fix error on creating department. * Add set to default when it is the last department * Fix wrong condition Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Marcos Spessatto Defendi	6c2f4ff703	[IMPROVE] Refactor Omnichannel Office Hours feature (#17824) ... * Change omnichannel office hours data structure * Rename omnichannel office hours templates * Renaming things from office hour to business hour * Partially remove LivechatOfficeHour model * remove obsolete setting * Remove settings from the template * Add support to cron jobs on omnichannel business hours * Add dynamic template to omnichannel business hours * Open and close business hours * Remove references to LivechatOfficeHours * Open and close business hour automatically on startup and setting changes * Improve open and close business hours process * Removing separated interfaces * Apply suggestions from review * Changing pt-br term * General improvements on business hour layout * Apply suggestions from review * Remove online verification * Change data structure * Ignore if collection does not exist Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Renato Becker	46b8f1711b	[NEW] Allows agents to send chat transcript to omnichannel end-users (#17774)	6 years ago
Florent Thiery	31432bb21f	[NEW] Ability to configure Jitsi room options via new setting `URL Suffix` (#17950)	6 years ago
nitinkumartiwari	4a10a427b8	[IMPROVE] Refactor Omnichannel Past Chats List (#17346) ... * Add all the features * css improved * changed some css * Code and CSS Improvement * Code and CSS Improvement * some changes * changes made * Api modified * css changes with Api modification * chnages made on 28April * changes made on 1may * changes made on 6th may * css chang * css chang * css chang * css chang * css chang * css chang * css chang * changes made on 7th may * Update visitors.js * Fix indentations. * Fix css/style issues. * Refactored the codebase. * Fix unused imports. * Fix CSS file. * Add new query to fetch chat history. * Remove unnecessary console log. * UI-UX improvements. * Fix Css stuff. * Fix fetch data. * Remove unnecessary helper method. * Final version. * Fix empty-line missing. * Additional improvements. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Marcos Spessatto Defendi	6b48d214e7	[REGRESSION] Omnichannel visitor forward was applying wrong restrictions (#17826) ... * return empty object if there is no callback * Improve department forward restrictions	6 years ago
Tasso Evangelista	6be2861f0c	Refactor components and views to Storybook compatibility (#17800)	6 years ago
Marcos Spessatto Defendi	2abe15d097	[REGRESSION] Omnichannel visitor forward was applying wrong restrictions (#17826) ... * return empty object if there is no callback * Improve department forward restrictions	6 years ago
Renato Becker	d46c864f5e	[NEW][ENTERPRISE] Support Omnichannel conversations auditing (#17692) ... Co-authored-by: Rodrigo Nascimento <rodrigoknascimento@gmail.com>	6 years ago
Renato Becker	4aed76deba	[NEW][ENTERPRISE] Support for custom Livechat registration form fields (#17581) ... Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com>	6 years ago
Renato Becker	9cde69f555	[NEW][ENTERPRISE] Omnichannel Last-Chatted Agent Preferred option (#17666)	6 years ago
Marcos Spessatto Defendi	6ed0e44722	[IMPROVE] Remove index files from action-links, accounts and assets (#17607)	6 years ago
Renato Becker	550d08a6e9	[NEW] API endpoint to fetch Omnichannel's room transfer history (#17694)	6 years ago
Douglas Gubert	d33d1141c5	Regression: Fix incorrect imports of the Apps-Engine (#17695) ... * Fix incorrect imports of the Apps-Engine * Update Apps-Engine dependency modifier	6 years ago
Renato Becker	0ac151c61f	Fix the leak of agent's custom fields. (#17640)	6 years ago
Renato Becker	48180128d1	Fix the Livechat queued webhook. (#17661)	6 years ago
Marcos Spessatto Defendi	b534b72016	[NEW] Add Permissions to deal with Omnichannel visitor past chats history (#17580) ... * Add Permissions to deal with omnichannel visitor history * Apply suggestions from review * Update app/livechat/server/startup.js Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Marcos Spessatto Defendi	b8a71a08c3	[NEW] Add permissions to deal with Omnichannel custom fields (#17567) ... * Add permissions to deal with omnichannel custom fields * Apply suggestions from review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Renato Becker	eef240e624	[IMPROVE] Add new webhooks to the Omnichannel integration feature (#17503)	6 years ago
Renato Becker	6c0495e83b	[BREAK] Remove deprecated Omnichannel Knowledge Base feature (#17387)	6 years ago
Renato Becker	aaf9083633	Allow to filter omnichannel analytics dashboards per departments. (#17463) ... Co-authored-by: Marcos Spessatto Defendi <marcos.defendi@ulbra.inf.br>	6 years ago
Renato Becker	78c9a31116	[NEW] Add the ability to send Livechat offline messages to a channel (#17442) ... * Add the ability to send livechat offline messages to channels. * Improvements on the codebase. - Add auto-complete to select the offline message channel - Add translations to the offline message sent * Add host origin.	6 years ago
Renato Becker	90b591ac22	[NEW] Add Livechat website URL to the offline message e-mail (#17429) ... * Add Web Site URL from where the message has been sent. * Turn the host field mandatory. * Check the host variable beforing adding it to the html content. Co-authored-by: Marcos Spessatto Defendi <marcos.defendi@ulbra.inf.br>	6 years ago
Renato Becker	ef77a2120b	[FIX] Replace obsolete X-FRAME-OPTIONS header on Livechat route (#17419) ... Replace deprecated X-FRAME-OPTIONS header by Content-Security-Policy. Co-authored-by: Marcos Spessatto Defendi <marcos.defendi@ulbra.inf.br>	6 years ago
Shiqi Mei	2e2e186006	[NEW] [Apps-Engine] New Livechat event handlers (#17033) ... * Add livechat missing event handlers * Rely on removeAgentFromSubscription Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> Co-authored-by: Douglas Gubert <douglas.gubert@gmail.com>	6 years ago
Marcos Spessatto Defendi	60e1452436	Priority system messages were always created (#17479)	6 years ago
Renato Becker	0cf1d4871d	[FIX] Bot Agents not being able to get Omnichannel Inquiries (#17404)	6 years ago
Renato Becker	9dc5fab881	[FIX] Bot Agents not being able to get Omnichannel Inquiries (#17404)	6 years ago
Marcos Spessatto Defendi	65638b53d5	[NEW] [ENTERPRISE] Omnichannel queue priorities (#17141)	6 years ago
Renato Becker	c21bfd442d	[NEW] Add ability to set tags in the Omnichannel room closing dialog (#17254)	6 years ago
Marcos Spessatto Defendi	896bf5698d	[NEW] [ENTERPRISE] Allows to set a group of departments accepted for forwarding chats (#17335)	6 years ago
Renato Becker	83240bc4f6	[NEW] Allow to send Agent custom fields through the Omnichannel CRM integration (#16286)	6 years ago
Renato Becker	0d2f3c383a	Allow to set a comment when forwarding omnichannel rooms. (#17353)	6 years ago
Marcos Spessatto Defendi	6a94e3c9e5	[NEW][ENTERPRISE] Auto close abandoned Omnichannel rooms (#17055) ... * close/freeze automatically inactive omnichannel rooms * Apply suggestions from review * Apply suggestions from review * Apply suggestions from review * Apply suggestions from review * Set livechat rooms as waiting response after visitor's messages * Remove unnecessary console.log calls. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Douglas Gubert	6e27845fc7	[NEW] Add omnichannel external frame feature (#17038)	6 years ago
Renato Becker	5de6322023	[FIX] Omnichannel endpoint `inquiries.getOne` returning only queued inquiries (#17132)	6 years ago
Renato Becker	e4533208ec	[FIX] Omnichannel endpoint `inquiries.getOne` returning only queued inquiries (#17132)	6 years ago
Rodrigo Nascimento	50652d1606	New Troubleshoot section for disabling features (#17114) ... Co-Authored-By: Douglas Gubert <d-gubert@users.noreply.github.com>	6 years ago
Rodrigo Nascimento	cb780cfdc5	New Troubleshoot section for disabling features (#17114) ... Co-Authored-By: Douglas Gubert <d-gubert@users.noreply.github.com>	6 years ago
Renato Becker	0758bb7ba3	Regression: Remove model observe that was used to control the status of the Omnichannel agents (#17078)	6 years ago
Diego Sampaio	a84edc77b0	[FIX] Emit livechat events to instace only (#17086)	6 years ago
Rodrigo Nascimento	fd7eb4b06f	Reduce notifyUser propagation (#17088)	6 years ago
Rodrigo Nascimento	6776b0e6ae	Reduce notifyUser propagation (#17088)	6 years ago
Renato Becker	9b4cfd708e	Regression: Remove model observe that was used to control the status of the Omnichannel agents (#17078)	6 years ago
Renato Becker	41eaec2216	Regression: Check Omnichannel routing system before emitting queue changes (#17087)	6 years ago
Diego Sampaio	cbad300a5a	[FIX] Emit livechat events to instace only (#17086)	6 years ago
Marcos Spessatto Defendi	be480b9258	Fix omnichannel agent activity monitor (#16979)	6 years ago