apitech/Rocket.Chat - Rocket.Chat - Gitea: Git with a cup of tea

Author	SHA1	Message	Date
Kevin Aleman	c5a13a7580	Update visitor info on email reception based on inbox settings (#23280 ) Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com>	4 years ago
Douglas Gubert	0f36b36ca4	[NEW] Omnichannel source identification fields (#23090 ) * Add new fields to IOmnichannelRoom and adapt livechat bridge to them * Add source information to places that create livechat rooms * Add deprecation warning to unused livechat methods and remove source from native facebook integration * Remove unnecesary alias for widget * Update app/lib/server/lib/deprecationWarningLogger.ts * Update Apps-Engine version * frontend part * Change way of identifying when a chat is coming through widget * Update deprecationlogger to new logger interface * Fix usage of source.type as key * sms icon * [NEW] Add Channel Source details to room info panel (#23224) * Add Source icon/text to room info * Fix TS error and styling * Change order * Typing and style fix * Use source.id instead of email object * useEndpoint * Revert "Merge branch 'develop' into new/omnichannel-source-fields" This reverts commit `7fea2ad1fc`, reversing changes made to `dbbcaf4601`. * Removing unnecesary changes from branch * why github, why? * Bump icons & fuselage to latest versions Co-authored-by: Kevin Aleman <kevin.aleman@rocket.chat> Co-authored-by: Tiago Evangelista Pinto <tiago.evangelista@rocket.chat> Co-authored-by: Martin Schoeler <martin.schoeler@rocket.chat>	4 years ago
Diego Sampaio	9ae0546385	[IMPROVE] Change log format to JSON (#22975 )	4 years ago
Kevin Aleman	cc9902b736	[FIX] Change way emails are validated on livechat registerGuest method (#23089 ) * Change way emails are validated on livechat registerGuest method * Apply MR comments	4 years ago
Kevin Aleman	cf1b947519	Regression: Logs were missing from Omnichannel callback methods (#23048 ) * Add missing logs to callbacks. Add log when callback is being called * Add missing semicolon * Add more context to some callbacks and extra logs	4 years ago
Kevin Aleman	7c814cf965	[IMPROVE] Increase the verbosity of Omnichannel routing system debugging outputs (#22977 ) * Improve livechat logging on critical parts of code * Add more logs to main queue processor	4 years ago
Kevin Aleman	94ee74e532	[NEW][ENTERPRISE] Maximum waiting time for chats in Omnichannel queue (#22955 ) * Add cronjob to auto close queued chats without user interaction * Fix issue with realtime-closing livechat rooms * add missing translationE * Apply MR comments * revert to old loop implementation because mongo compat * Translation improvements. * apply mr comments * Change callback to work on community Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	4 years ago
Murtaza Patrawala	e0014ccda7	[FIX] Closed chats doesn't show who picked the call (#22368 ) * Fix Closed chats doesn't shows who picked the call * remove all subscriptions of a room once the chat is forwarded or moved back to queue * Show 'Take It' button if the room does not have the serving agent * remove unncessary condition * update conditions * apply suggestions from code review * Apply suggestions from code review * convert Subscriptions.insertOrUpsert to Subscriptions.insert * Improve condition Co-authored-by: Tiago Evangelista Pinto <tiago.evangelista@rocket.chat>	5 years ago
Renato Becker	ec46b1bf18	Revert invalid verification for sound notification. (#22278 )	5 years ago
Renato Becker	520dfa573f	Fix undefined error when forwarding chats to offline department. (#22154 ) Co-authored-by: Rafael Ferreira <rafaelblink@gmail.com>	5 years ago
Murtaza Patrawala	29dac282ff	[Patch] [EE] Improve Forwarding Department behaviour with Waiting queue feature (#22077 ) * [EE] Fix Forwarding Department not working with Waiting queue feature (cherry picked from commit `2b5004031a`) * add waiting queue feature enabled check (cherry picked from commit `d9fe3e38a5`) * Refactor (cherry picked from commit `1b5c973708`) * Fix forwarding of agents not working (cherry picked from commit `b4b3c3da9e`) * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> (cherry picked from commit `0c6f7ec3b7`) * Handle transfer api response properly on client + refactor (cherry picked from commit `d750c5949d`) * Avoid passing unnecessary params (cherry picked from commit `53eec95407`) * Remove throw error. (cherry picked from commit `deccab9733`) * Improve throw message logic. (cherry picked from commit `85b015db47`) * Fix conflicts * Remove all subscription from a chat placed on-hold. (cherry picked from commit `d49c8fe478`) * up fuselage version * add string-helpers package * [EE] Improve Forwarding Department behaviour with Waiting queue feature (#22043) * [EE] Fix Forwarding Department not working with Waiting queue feature * add waiting queue feature enabled check * Refactor * Fix forwarding of agents not working * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * Handle transfer api response properly on client + refactor * Avoid passing unnecessary params * Remove throw error. * Improve throw message logic. * Fix on-hold queue. Methods have been removed in another PR. * Remove all subscription from a chat placed on-hold. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> Co-authored-by: Tiago Evangelista Pinto <tiago.evangelista@rocket.chat>	5 years ago
Murtaza Patrawala	63248e1de1	[EE] Improve Forwarding Department behaviour with Waiting queue feature (#22043 ) * [EE] Fix Forwarding Department not working with Waiting queue feature * add waiting queue feature enabled check * Refactor * Fix forwarding of agents not working * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * Handle transfer api response properly on client + refactor * Avoid passing unnecessary params * Remove throw error. * Improve throw message logic. * Fix on-hold queue. Methods have been removed in another PR. * Remove all subscription from a chat placed on-hold. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Rafael Ferreira	dfd9d9290b	[IMPROVE] New chat started system message for Omnichannel conversations (#20814 ) * new system message for livechat chat started message. * code suggestions by renato send new system message on createLivechatRoom method. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Murtaza Patrawala	9ff1e16147	[NEW][ENTERPRISE] Omnichannel Contact Manager as preferred agent for routing (#20244 ) * Update index.js * Livechat - auto assign visitor to contact-manager * remove console logs * Add improvements to Omnichannel Queue. * Imoprovements on codebase. * Final queue improvements. * Removed unnecessary imports. * Fix translations missing. * Allow contact manager from different department to view the chat in their queue * Fix Omnichannel Queue delegation. * Fix default agent when unarchiving chats. Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com> Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
mrfigueiredo	a2aecf8ac4	[IMPROVE] Forward Omnichannel room to agent in another department (#19576 ) * [IMPROVE] Omnichannel - Transfer room to agent in another department at same time * @mrfigueiredo * Alterado para verificaçao dentro da alteraçao de departamento * merge * added translations Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Diego Sampaio	92e02f24c9	[NEW][Enterprise] Micro services (#19000 ) Co-authored-by: Rodrigo Nascimento <rodrigoknascimento@gmail.com> Co-authored-by: Alan Sikora <alansikora@gmail.com>	5 years ago
Renato Becker	3995eec349	[FIX][ENTERPRISE] Race condition on Omnichannel queues (#19352 )	5 years ago
Diego Sampaio	93c6749819	Update Meteor to 1.11 (#18754 ) * Update Meteor to 1.11 * Update Node version * Fix livechat view creation	5 years ago
Douglas Gubert	40520f4272	[NEW][APPS-ENGINE] Implement new IPostLivechatRoomTransferred event (#18625 ) * Implement new IPostLivechatRoomTransferred event * Move event trigger to correct place * Update Apps-Engine version	5 years ago
Paulo Bernardo	4a2636d43c	[FIX] Agents enabledDepartment attribute not set on collection (#18614 )	5 years ago
Renato Becker	cf81e7fe85	[FIX] Error when updating omnichannel department without agents parameter (#18428 ) * Fix error when updating department through REST API. * Improves validation of endpoint parameters	5 years ago
Renato Becker	97f34ecf1e	[FIX] Error when updating omnichannel department without agents parameter (#18428 ) * Fix error when updating department through REST API. * Improves validation of endpoint parameters	5 years ago
Marcos Spessatto Defendi	30acaef609	[IMPROVE] Improve performance and remove agents when the department is removed (#17049 ) Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Renato Becker	ae7b9a1cde	[FIX][ENTERPRISE] Canned Responses not available to agents after they are added to departments	5 years ago
Marcos Spessatto Defendi	cc42193fdb	Regression: Improve Omnichannel Business Hours (#18050 ) Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Marcos Spessatto Defendi	a89c90b1cc	[NEW][ENTERPRISE] Omnichannel multiple business hours (#17947 ) * Change omnichannel office hours data structure * Rename omnichannel office hours templates * Renaming things from office hour to business hour * Partially remove LivechatOfficeHour model * remove obsolete setting * Remove settings from the template * Add support to cron jobs on omnichannel business hours * Add dynamic template to omnichannel business hours * Open and close business hours * Remove references to LivechatOfficeHours * Open and close business hour automatically on startup and setting changes * Improve open and close business hours process * Removing separated interfaces * Apply suggestions from review * Basic configuration to support multiple business hours * Basic business hour insert and update operations * Remove business hour * Open multiple business hours automatically when the server starts * Fix leak of business logic * Open multiple business hours * Close multiple business hour * Changing pt-br term * General improvements on business hour layout * UI improvements * Apply suggestions from review * Add departments conditions * Close business hours when remove department * Remove online verification * Refactor business hour to new data structure * Change data structure * Ignore if collection does not exist * Fix businessHourManager startup. * Remove console log. * Fix Multiple business hours * open/close business hours when removing/adding agent to department. * Improve code * Fix error on creating department. * Add set to default when it is the last department * Fix wrong condition Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Douglas Gubert	d33d1141c5	Regression: Fix incorrect imports of the Apps-Engine (#17695 ) * Fix incorrect imports of the Apps-Engine * Update Apps-Engine dependency modifier	6 years ago
Renato Becker	0ac151c61f	Fix the leak of agent's custom fields. (#17640 )	6 years ago
Renato Becker	eef240e624	[IMPROVE] Add new webhooks to the Omnichannel integration feature (#17503 )	6 years ago
Shiqi Mei	2e2e186006	[NEW] [Apps-Engine] New Livechat event handlers (#17033 ) * Add livechat missing event handlers * Rely on removeAgentFromSubscription Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> Co-authored-by: Douglas Gubert <douglas.gubert@gmail.com>	6 years ago
Renato Becker	0cf1d4871d	[FIX] Bot Agents not being able to get Omnichannel Inquiries (#17404 )	6 years ago
Renato Becker	9dc5fab881	[FIX] Bot Agents not being able to get Omnichannel Inquiries (#17404 )	6 years ago
Marcos Spessatto Defendi	65638b53d5	[NEW] [ENTERPRISE] Omnichannel queue priorities (#17141 )	6 years ago
Marcos Spessatto Defendi	896bf5698d	[NEW] [ENTERPRISE] Allows to set a group of departments accepted for forwarding chats (#17335 )	6 years ago
Renato Becker	06e27b8191	[IMPROVE] Update ancestral departments when an Omnichannel room is forwarded to another department (#16958 )	6 years ago
Renato Becker	93d1014759	[NEW] Add new Omnichannel department forwarding callback (#16779 )	6 years ago
Renato Becker	9d7150b574	[IMPROVE] Check agent status when starting a new conversation with an agent assigned (#16618 )	6 years ago
Renato Becker	572a40a0ed	[IMPROVE] Check agent status when starting a new conversation with an agent assigned (#16618 )	6 years ago
Marcos Spessatto Defendi	bc76b06abc	[IMPROVE] Replace livechat:inquiry publication by REST and Streamer (#15977 ) * Replace livechat:inquiry publication by REST * Fix lint * Change livechat inquiry streamer * Add emit when user change department * Add sort * Listen to changes on departments agents and update inquiries * Apply suggestions * Fix wrong condition * Fix public department listener * Fix setting configuration. * improve initialization of inquiries * Improvements on new received inquiries * Remove unnecessary check * Avoid to append streams for inquiries (it does not have subscriptions) * Refactor inquriy endpoint. * Fix missing semicolon. * Fix agent departments stream * Add new streamer to update inquiry data. * Add Meteor import. * Fix lint errors. * Rename model method and revert subscription check * Fix departments agents endpoint * Clear collection before load data Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Renato Becker	f1417cd575	The name field is not mandatory. (#15991 )	6 years ago
Renato Becker	bd2365b42e	[FIX] Livechat transfer history messages (#15780 ) * Fix the error when the transfer comes from the visitor. * Fix Livechat transfer process. * Remove unused destructuring assignment const.	6 years ago
Marcos Spessatto Defendi	c68f7b4965	[NEW] Livechat analytics (#15230 ) * Add livechat transfer history to room object * Add metrics to get the visitor inactivity on livechat room close * Add setting to know when its considered visitor abandonment * Add collection to track available time and history of livechat agents * Change date format * Apply suggestions from review * Apply suggestions from review * Apply suggestions from review * fix property name * Rename var and add ptbr translation * code improve * improve * Fix typo. * Fix typos. * livechat agent history save history by day * Convert livechat room transfer data to system message * Change query to retrieve transferred data from messages * remove code duplication * Add support to filter by department id * Code improve * Fix message filter * Fix cronjob * Fix livechat agent service history * Add a condition to read the department model.	6 years ago
Renato Becker	4627f66f12	[FIX] Forward Livechat UI and the related permissions (#15718 ) * Improve the UI on visitorInfo template. * Keep the screen components in the same order as the old version. * Fix the condition to filter available agents.	6 years ago
Renato Becker	f5e228eb76	[NEW] Livechat setting to show/hide Agent Information on the widget (#15216 )	6 years ago
Renato Becker	7c798f57e8	Regression: New Livechat methods and processes (#15242 )	6 years ago
Pierre H. Lehnen	63d7892e13	[IMPROVE] Livechat User Management Improvements (#14736 )	6 years ago
Renato Becker	2ca4d696bf	[IMPROVE] Refactoring the queuing and routing processes of new livechats (#15003 )	6 years ago