apitech/Rocket.Chat - Rocket.Chat - Gitea: Git with a cup of tea

Author	SHA1	Message	Date
Guilherme Gazzo	d70f3158aa	Refactor few methods to improve Omnichannel flow (#22321 )	4 years ago
Douglas Gubert	81232cb13b	[IMPROVE][APPS] Refactor bridges (#21253 ) * Update message bridge * Rename bridge extension from js to ts * Adjustment on bridge typings * Reverting `listeners` bridge back to javascript * Remove comment from api bridge * Reset old js files * Remove new ts files to fix file rename * Properly rename bridge files from js to ts * Replace js code with ts * Add missing await in calls to async functions * Rename abstract class for ServerSettingBridge * Fix rename of bridge class * Fix import * Makes the AppCloudBridge extend the new abstract class * Update Apps-Engine * Fix type errors Co-authored-by: thassiov <tvmcarvalho@gmail.com>	4 years ago
Murtaza Patrawala	aff6653f6f	[FIX] Omnichannel Activity Monitor closing chats returned to the queue (#21782 ) * Fix VisitorInactivityMonitor is still monitoring rooms that returned to Queue Chats * Apply suggestions from code review * Fix condition. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	4 years ago
Renato Becker	ff6a8ec4d8	[FIX] Remove all agent subscriptions when an Omnichannel chat is closed (#21509 ) * Remove all subscriptions when closing rooms. * Add migration file to remove orphaned subscriptions.	4 years ago
Murtaza Patrawala	297dc068ce	[NEW][Enterprise] Omnichannel On-Hold Queue (#20945 ) * Add settings for on-hold feature * Add On-Hold Section within Sidebar * On hold room UI * OnHold - Automatic * Add Manual on-hold button UI * OnHold - manual - Start manual On-Hold timer after agent reply - Stop manual On-Hold timer on visitor message - Show manual On-Hold Option when timer expires * Handle manual On-Hold event * Add permissions to manual on-hold feature * [New] Auto-Close On hold chats * Routing chat when an on-hold get is resumed * Apply suggestions from code review * Apply suggestions from code review * Add migration * Add new endpoint - livechat/placeChatOnHold * Move Resume Button login within livechatReadOnly file * Remove timeout on Manual On-Hold feature - From now on, the On-Hold option will appear within visitor Info panel, provided the agent has sent the last message * Apply suggestions from code review * Move resume On-Hold chat logic inside Queue Manager * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * Apply suggestions from code review * Use takeInquiry() to resume On-Hold chats * Fix failing test case * Minor improvements. * [Regression] Omnichannel On Hold feature - handle following impacted events - Returning chat to the queue - Forwarding chats - Closing chats * Fix failing test cases * Revert "[Regression] Omnichannel On hold Queue" * Prevent on hold chat from being returned or forwarded (cherry picked from commit 2edcb8234224ebad2b479282da3f9be6a5626db6) * Move checks to Livechat methods * Add releaseOnHoldChat() method * Fix callback returning promise. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	4 years ago
Rafael Ferreira	dfd9d9290b	[IMPROVE] New chat started system message for Omnichannel conversations (#20814 ) * new system message for livechat chat started message. * code suggestions by renato send new system message on createLivechatRoom method. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	4 years ago
Murtaza Patrawala	9ff1e16147	[NEW][ENTERPRISE] Omnichannel Contact Manager as preferred agent for routing (#20244 ) * Update index.js * Livechat - auto assign visitor to contact-manager * remove console logs * Add improvements to Omnichannel Queue. * Imoprovements on codebase. * Final queue improvements. * Removed unnecessary imports. * Fix translations missing. * Allow contact manager from different department to view the chat in their queue * Fix Omnichannel Queue delegation. * Fix default agent when unarchiving chats. Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com> Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	4 years ago
Renato Becker	cb8f2756d4	[FIX] Livechat.RegisterGuest method removing unset fields (#20124 ) * Update index.js * Fix Livechat.registerGuest method. * pass only fields that need to be inserted * undo changes on Livechat, registerGuest method. * refactor contacts using your own lib file. * remove unnecessary http header method * refactor null value on server side. * check if customFields are valid and adding only valid fields. * check if customField is visitor and it has some value. * Improve code style. * Implements search for fields check if either email or phone already exist. * validate if both email and phone already exist * code enhancements on api and field validations. * undo unecessary field clean validation. * remove email field icon to avoid weird error validation and clear error phone if empty phone. Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com> Co-authored-by: Rafael Ferreira <rafaelblink@gmail.com>	4 years ago
Rafael Ferreira	e33ba5441f	[NEW] Omnichannel Contact Center (Directory) (#19931 ) Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	4 years ago
Diego Sampaio	92e02f24c9	[NEW][Enterprise] Micro services (#19000 ) Co-authored-by: Rodrigo Nascimento <rodrigoknascimento@gmail.com> Co-authored-by: Alan Sikora <alansikora@gmail.com>	5 years ago
Thassio Victor	dcf703c816	[NEW][Apps] Add support for new livechat guest's and room's events (#18946 ) * Add support for new livechat's guest and room events * Update trigger calls * Update Apps-Engine version Co-authored-by: Douglas Gubert <douglas.gubert@gmail.com>	5 years ago
Murtaza Patrawala	bce223a87c	[NEW]Add new endpoint to change Omnichannel room's visitor (#18528 ) * add new endpoint to change room visitor * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * fix errors in previous commit * modify livechat.config endpoint to support new param - roomId * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * remove changes to livechat-config endpoint * move permission check into Livechat lib * refactor code * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * query optimization and fix return value * return whole room object * limit room fields from while loading from DB * Remove unecessary promise statement. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Paulo Bernardo	4a2636d43c	[FIX] Agents enabledDepartment attribute not set on collection (#18614 )	5 years ago
Gustavo Pereira	f313db73d2	[NEW] Add the ability to set the character message limit on Livechat widget (#18261 ) * [FEAT] Configurable character limit on live chat * added new input for character limit setting * [FIX] Configurable character limit on live chat * Adding translation * Changing label to Livechat_message_character_limit * Removing unused function * [FEAT] Message_Characther_Limit Translation * [FEAT] Configurable Character Limit * adding new option to display character limit * Validating if the limitTextLength is greater than Message_MaxAllowedSizeimport * setting Message_MaxAllowedSizeimport as the default of limitTextLength * [FEAT] Change character limit * Review changes pull-request * Changing Livechat_show_message_character_limit to Livechat_enable_message_character_limit * Saving limitTextLength with parseInt * Adding checkbox options showLimitTextLength * changing translation showLimitTextLengthFormTrueChecked Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Renato Becker	cf81e7fe85	[FIX] Error when updating omnichannel department without agents parameter (#18428 ) * Fix error when updating department through REST API. * Improves validation of endpoint parameters	5 years ago
Renato Becker	97f34ecf1e	[FIX] Error when updating omnichannel department without agents parameter (#18428 ) * Fix error when updating department through REST API. * Improves validation of endpoint parameters	5 years ago
Marcos Spessatto Defendi	30acaef609	[IMPROVE] Improve performance and remove agents when the department is removed (#17049 ) Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Anton Kazarinov	6674257d57	[FIX] Don't show agent info in the transcript if the setting is disabled (#18044 ) Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Renato Becker	5787844fff	Handle callback returning promise. (#18102 )	5 years ago
Renato Becker	17bae05d90	Handle callback returning promise. (#18102 )	5 years ago
Marcos Spessatto Defendi	cc42193fdb	Regression: Improve Omnichannel Business Hours (#18050 ) Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Marcos Spessatto Defendi	a89c90b1cc	[NEW][ENTERPRISE] Omnichannel multiple business hours (#17947 ) * Change omnichannel office hours data structure * Rename omnichannel office hours templates * Renaming things from office hour to business hour * Partially remove LivechatOfficeHour model * remove obsolete setting * Remove settings from the template * Add support to cron jobs on omnichannel business hours * Add dynamic template to omnichannel business hours * Open and close business hours * Remove references to LivechatOfficeHours * Open and close business hour automatically on startup and setting changes * Improve open and close business hours process * Removing separated interfaces * Apply suggestions from review * Basic configuration to support multiple business hours * Basic business hour insert and update operations * Remove business hour * Open multiple business hours automatically when the server starts * Fix leak of business logic * Open multiple business hours * Close multiple business hour * Changing pt-br term * General improvements on business hour layout * UI improvements * Apply suggestions from review * Add departments conditions * Close business hours when remove department * Remove online verification * Refactor business hour to new data structure * Change data structure * Ignore if collection does not exist * Fix businessHourManager startup. * Remove console log. * Fix Multiple business hours * open/close business hours when removing/adding agent to department. * Improve code * Fix error on creating department. * Add set to default when it is the last department * Fix wrong condition Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Marcos Spessatto Defendi	6c2f4ff703	[IMPROVE] Refactor Omnichannel Office Hours feature (#17824 ) * Change omnichannel office hours data structure * Rename omnichannel office hours templates * Renaming things from office hour to business hour * Partially remove LivechatOfficeHour model * remove obsolete setting * Remove settings from the template * Add support to cron jobs on omnichannel business hours * Add dynamic template to omnichannel business hours * Open and close business hours * Remove references to LivechatOfficeHours * Open and close business hour automatically on startup and setting changes * Improve open and close business hours process * Removing separated interfaces * Apply suggestions from review * Changing pt-br term * General improvements on business hour layout * Apply suggestions from review * Remove online verification * Change data structure * Ignore if collection does not exist Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Renato Becker	46b8f1711b	[NEW] Allows agents to send chat transcript to omnichannel end-users (#17774 )	5 years ago
Renato Becker	9cde69f555	[NEW][ENTERPRISE] Omnichannel Last-Chatted Agent Preferred option (#17666 )	5 years ago
Douglas Gubert	d33d1141c5	Regression: Fix incorrect imports of the Apps-Engine (#17695 ) * Fix incorrect imports of the Apps-Engine * Update Apps-Engine dependency modifier	5 years ago
Renato Becker	0ac151c61f	Fix the leak of agent's custom fields. (#17640 )	5 years ago
Marcos Spessatto Defendi	b8a71a08c3	[NEW] Add permissions to deal with Omnichannel custom fields (#17567 ) * Add permissions to deal with omnichannel custom fields * Apply suggestions from review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Renato Becker	eef240e624	[IMPROVE] Add new webhooks to the Omnichannel integration feature (#17503 )	5 years ago
Renato Becker	90b591ac22	[NEW] Add Livechat website URL to the offline message e-mail (#17429 ) * Add Web Site URL from where the message has been sent. * Turn the host field mandatory. * Check the host variable beforing adding it to the html content. Co-authored-by: Marcos Spessatto Defendi <marcos.defendi@ulbra.inf.br>	5 years ago
Shiqi Mei	2e2e186006	[NEW] [Apps-Engine] New Livechat event handlers (#17033 ) * Add livechat missing event handlers * Rely on removeAgentFromSubscription Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> Co-authored-by: Douglas Gubert <douglas.gubert@gmail.com>	5 years ago
Marcos Spessatto Defendi	65638b53d5	[NEW] [ENTERPRISE] Omnichannel queue priorities (#17141 )	5 years ago
Renato Becker	c21bfd442d	[NEW] Add ability to set tags in the Omnichannel room closing dialog (#17254 )	5 years ago
Marcos Spessatto Defendi	896bf5698d	[NEW] [ENTERPRISE] Allows to set a group of departments accepted for forwarding chats (#17335 )	5 years ago
Renato Becker	83240bc4f6	[NEW] Allow to send Agent custom fields through the Omnichannel CRM integration (#16286 )	5 years ago
Renato Becker	0d2f3c383a	Allow to set a comment when forwarding omnichannel rooms. (#17353 )	5 years ago
Renato Becker	f925e44852	Regression: Omnichannel notification on new conversations displaying incorrect information (#16346 )	5 years ago
Marcos Spessatto Defendi	2c729b64ca	[IMPROVE] Omnichannel aggregations performance improvements (#16755 )	5 years ago
Renato Becker	0340d5696c	[NEW] Add default chat closing tags in Omnichannel departments (#16859 )	5 years ago
Renato Becker	5dd8a7ef6c	[FIX] Omnichannel Inquiry names not being updated when the guest name changes (#16782 )	5 years ago
Renato Becker	0068bdb80d	[FIX] Omnichannel Inquiry queues when removing chats (#16603 ) * Fix Inquiry stream when removing omnichannel rooms. * Remove unnecessary blank line. * Remove unnecessary import files.	5 years ago
Renato Becker	566ff2d3ae	[FIX] Omnichannel Inquiry queues when removing chats (#16603 ) * Fix Inquiry stream when removing omnichannel rooms. * Remove unnecessary blank line. * Remove unnecessary import files.	5 years ago
Renato Becker	1c9441cd7d	[NEW] Check the Omnichannel service status per Department (#16425 ) * Allow to check the service status per department. * update livechat bridge method isOnline Co-authored-by: Shiqi Mei <shiqi.mei@lolimay.cn>	5 years ago
Renato Becker	9e3d3d36b2	[IMPROVE] Show more information related to the Omnichannel room closing data (#16414 ) * Added some improvements on closing and tracking omnichannel rooms. * Display "Agent" when the user who closed and served the room is the same. * Fix indentation. * Fix closeAt information on Omnichannel rooms.	5 years ago
Anton Kazarinov	9e7705a1cd	fix: remove empty custom fields	5 years ago
Anton Kazarinov	b92916b72c	chore: fix review	5 years ago
Anton Kazarinov	8709da5b02	feat(livechat): add validation for custom fields	5 years ago
Anton Kazarinov	5f051d2caa	Add GUI for customFields in Livechat	5 years ago
Marcos Spessatto Defendi	bc76b06abc	[IMPROVE] Replace livechat:inquiry publication by REST and Streamer (#15977 ) * Replace livechat:inquiry publication by REST * Fix lint * Change livechat inquiry streamer * Add emit when user change department * Add sort * Listen to changes on departments agents and update inquiries * Apply suggestions * Fix wrong condition * Fix public department listener * Fix setting configuration. * improve initialization of inquiries * Improvements on new received inquiries * Remove unnecessary check * Avoid to append streams for inquiries (it does not have subscriptions) * Refactor inquriy endpoint. * Fix missing semicolon. * Fix agent departments stream * Add new streamer to update inquiry data. * Add Meteor import. * Fix lint errors. * Rename model method and revert subscription check * Fix departments agents endpoint * Clear collection before load data Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Renato Becker	f1417cd575	The name field is not mandatory. (#15991 )	6 years ago

1 2