73 Commits (da91ba75d5bf3fc07ec00d42fa2dc3073a230b99)

Author	SHA1	Message	Date
yash-rajpal	7eae419660	[IMPROVE] Check Livechat message length through REST API endpoint (#20366) ... * Changed broken link for english * checking msg len in api call * Revert "Changed broken link for english" This reverts commit 5c6e64cbe1. * lint fixes * if condn changes Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Murtaza Patrawala	9ff1e16147	[NEW][ENTERPRISE] Omnichannel Contact Manager as preferred agent for routing (#20244) ... * Update index.js * Livechat - auto assign visitor to contact-manager * remove console logs * Add improvements to Omnichannel Queue. * Imoprovements on codebase. * Final queue improvements. * Removed unnecessary imports. * Fix translations missing. * Allow contact manager from different department to view the chat in their queue * Fix Omnichannel Queue delegation. * Fix default agent when unarchiving chats. Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com> Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Renato Becker	cb8f2756d4	[FIX] Livechat.RegisterGuest method removing unset fields (#20124) ... * Update index.js * Fix Livechat.registerGuest method. * pass only fields that need to be inserted * undo changes on Livechat, registerGuest method. * refactor contacts using your own lib file. * remove unnecessary http header method * refactor null value on server side. * check if customFields are valid and adding only valid fields. * check if customField is visitor and it has some value. * Improve code style. * Implements search for fields check if either email or phone already exist. * validate if both email and phone already exist * code enhancements on api and field validations. * undo unecessary field clean validation. * remove email field icon to avoid weird error validation and clear error phone if empty phone. Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com> Co-authored-by: Rafael Ferreira <rafaelblink@gmail.com>	5 years ago
Rafael Ferreira	e33ba5441f	[NEW] Omnichannel Contact Center (Directory) (#19931) ... Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Tasso Evangelista	7a21974bb3	Message parsing and rendering - Phase 1 (#19654) ... * Add escapeHTML helper * Add unescapeHTML helper * Move helpers to /lib * Use the helpers * feat/message-parsing * Make escapeRegExp match its underscore.string counterpart * Remove superfluous parameter * Remove redundant function definition * Work around oembed bug * Refactor autolinker initialization * Refactor autolinker initialization * Refactor hexcolor initialization * Refactor emoji initialization * Refactor highlight-words initialization * Refactor issuelinks initialization * Refactor mentions initialization * Refactor mapview initialization * Remove trackSettingsChange module * Remove some s.trim() usage * Move renderMessageBody * Move some renderMessage startup scripts * Refactor katex startup * Move some renderMessage startup scripts * Move some spotify modules * Fix reactivity * Move spotify initialization * Move markdown initialization * Update Mocha configuration * Rearrange renderMessageBody signature * Move markdown template helpers * Remove markdown template helpers * Extract options from markdown * Fix import * Render message.location's mapview on message template * Conditionally render message location Co-authored-by: Guilherme Gazzo <guilherme@gazzo.xyz>	5 years ago
Rafael Ferreira	7151e6354c	[IMPROVES] Omnichannel - Custom Fields pages. (#19473) ... * [IMPROVEMENTS] Changing approach of custom field list, implementing filter by text on REST API. * [FIX] Implementing search by field and label into custom fields, required fields with asterisk and validations on editing. * Removing unnecessary table component. * Improving error messages for existent custom field name. * Changing approach to follow conditional object. * Update client/omnichannel/customFields/CustomFieldsRoute.js Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * [IMPROVE] Removing fixed width from Header table columns. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	5 years ago
Murtaza Patrawala	bce223a87c	[NEW]Add new endpoint to change Omnichannel room's visitor (#18528) ... * add new endpoint to change room visitor * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * fix errors in previous commit * modify livechat.config endpoint to support new param - roomId * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * remove changes to livechat-config endpoint * move permission check into Livechat lib * refactor code * Apply suggestions from code review Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com> * query optimization and fix return value * return whole room object * limit room fields from while loading from DB * Remove unecessary promise statement. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
jbguerraz	28cf9427d7	[IMPROVE] Jitsi room name hash or plain (#17481)	6 years ago
Murtaza Patrawala	1005ab64ee	[NEW] Add REST API endpoint to search Livechat visitors (#18514) ... * create a new livechat-api to search for visitor * updated the api structure * change endpoint path * limit output fields Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Gustavo Pereira	f313db73d2	[NEW] Add the ability to set the character message limit on Livechat widget (#18261) ... * [FEAT] Configurable character limit on live chat * added new input for character limit setting * [FIX] Configurable character limit on live chat * Adding translation * Changing label to Livechat_message_character_limit * Removing unused function * [FEAT] Message_Characther_Limit Translation * [FEAT] Configurable Character Limit * adding new option to display character limit * Validating if the limitTextLength is greater than Message_MaxAllowedSizeimport * setting Message_MaxAllowedSizeimport as the default of limitTextLength * [FEAT] Change character limit * Review changes pull-request * Changing Livechat_show_message_character_limit to Livechat_enable_message_character_limit * Saving limitTextLength with parseInt * Adding checkbox options showLimitTextLength * changing translation showLimitTextLengthFormTrueChecked Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Marcos Spessatto Defendi	30acaef609	[IMPROVE] Improve performance and remove agents when the department is removed (#17049) ... Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Marcos Spessatto Defendi	cc42193fdb	Regression: Improve Omnichannel Business Hours (#18050) ... Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Marcos Spessatto Defendi	6c2f4ff703	[IMPROVE] Refactor Omnichannel Office Hours feature (#17824) ... * Change omnichannel office hours data structure * Rename omnichannel office hours templates * Renaming things from office hour to business hour * Partially remove LivechatOfficeHour model * remove obsolete setting * Remove settings from the template * Add support to cron jobs on omnichannel business hours * Add dynamic template to omnichannel business hours * Open and close business hours * Remove references to LivechatOfficeHours * Open and close business hour automatically on startup and setting changes * Improve open and close business hours process * Removing separated interfaces * Apply suggestions from review * Changing pt-br term * General improvements on business hour layout * Apply suggestions from review * Remove online verification * Change data structure * Ignore if collection does not exist Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Florent Thiery	31432bb21f	[NEW] Ability to configure Jitsi room options via new setting `URL Suffix` (#17950)	6 years ago
nitinkumartiwari	4a10a427b8	[IMPROVE] Refactor Omnichannel Past Chats List (#17346) ... * Add all the features * css improved * changed some css * Code and CSS Improvement * Code and CSS Improvement * some changes * changes made * Api modified * css changes with Api modification * chnages made on 28April * changes made on 1may * changes made on 6th may * css chang * css chang * css chang * css chang * css chang * css chang * css chang * changes made on 7th may * Update visitors.js * Fix indentations. * Fix css/style issues. * Refactored the codebase. * Fix unused imports. * Fix CSS file. * Add new query to fetch chat history. * Remove unnecessary console log. * UI-UX improvements. * Fix Css stuff. * Fix fetch data. * Remove unnecessary helper method. * Final version. * Fix empty-line missing. * Additional improvements. Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Renato Becker	d46c864f5e	[NEW][ENTERPRISE] Support Omnichannel conversations auditing (#17692) ... Co-authored-by: Rodrigo Nascimento <rodrigoknascimento@gmail.com>	6 years ago
Renato Becker	4aed76deba	[NEW][ENTERPRISE] Support for custom Livechat registration form fields (#17581) ... Co-authored-by: Guilherme Gazzo <guilhermegazzo@gmail.com>	6 years ago
Marcos Spessatto Defendi	6ed0e44722	[IMPROVE] Remove index files from action-links, accounts and assets (#17607)	6 years ago
Renato Becker	550d08a6e9	[NEW] API endpoint to fetch Omnichannel's room transfer history (#17694)	6 years ago
Renato Becker	eef240e624	[IMPROVE] Add new webhooks to the Omnichannel integration feature (#17503)	6 years ago
Renato Becker	90b591ac22	[NEW] Add Livechat website URL to the offline message e-mail (#17429) ... * Add Web Site URL from where the message has been sent. * Turn the host field mandatory. * Check the host variable beforing adding it to the html content. Co-authored-by: Marcos Spessatto Defendi <marcos.defendi@ulbra.inf.br>	6 years ago
Marcos Spessatto Defendi	65638b53d5	[NEW] [ENTERPRISE] Omnichannel queue priorities (#17141)	6 years ago
Marcos Spessatto Defendi	896bf5698d	[NEW] [ENTERPRISE] Allows to set a group of departments accepted for forwarding chats (#17335)	6 years ago
Renato Becker	5de6322023	[FIX] Omnichannel endpoint `inquiries.getOne` returning only queued inquiries (#17132)	6 years ago
Renato Becker	e4533208ec	[FIX] Omnichannel endpoint `inquiries.getOne` returning only queued inquiries (#17132)	6 years ago
Renato Becker	f1d856304a	[IMPROVE] Replace the Department select component by an Autocomplete input in Omnichannel UI (#16669)	6 years ago
Marcos Spessatto Defendi	95e89f687b	[FIX] livechat/rooms endpoint not working with big amount of livechats (#16623) ... * Remove aggregate to improve performance * Use a cursor to run query only once * Do not use toArray in model Co-authored-by: Diego Sampaio <chinello@gmail.com>	6 years ago
Marcos Spessatto Defendi	f86323f346	[FIX] livechat/rooms endpoint not working with big amount of livechats (#16623) ... * Remove aggregate to improve performance * Use a cursor to run query only once * Do not use toArray in model Co-authored-by: Diego Sampaio <chinello@gmail.com>	6 years ago
Renato Becker	1c9441cd7d	[NEW] Check the Omnichannel service status per Department (#16425) ... * Allow to check the service status per department. * update livechat bridge method isOnline Co-authored-by: Shiqi Mei <shiqi.mei@lolimay.cn>	6 years ago
Marcos Spessatto Defendi	bc76b06abc	[IMPROVE] Replace livechat:inquiry publication by REST and Streamer (#15977) ... * Replace livechat:inquiry publication by REST * Fix lint * Change livechat inquiry streamer * Add emit when user change department * Add sort * Listen to changes on departments agents and update inquiries * Apply suggestions * Fix wrong condition * Fix public department listener * Fix setting configuration. * improve initialization of inquiries * Improvements on new received inquiries * Remove unnecessary check * Avoid to append streams for inquiries (it does not have subscriptions) * Refactor inquriy endpoint. * Fix missing semicolon. * Fix agent departments stream * Add new streamer to update inquiry data. * Add Meteor import. * Fix lint errors. * Rename model method and revert subscription check * Fix departments agents endpoint * Clear collection before load data Co-authored-by: Renato Becker <renato.augusto.becker@gmail.com>	6 years ago
Marcos Spessatto Defendi	86f792c15c	[IMPROVE] Sorting on livechat analytics queries were wrong (#16021) ... * Fix livechat sort * Fix sort * Fix wrong sort	6 years ago
Marcos Spessatto Defendi	f2eed8af99	[FIX] Fix sort livechat rooms (#16001) ... * Fix sort livechat rooms * Fix sort	6 years ago
Marcos Spessatto Defendi	89796cb920	[IMPROVE] Replace livechat:rooms publication by REST (#15968) ... * Replace livechat:rooms publication by REST * Improve livechat rooms endpoint to return department data * remove log * Fix load rooms * Fix lint * Fix wrong end date * Fix wrong var name	6 years ago
Marcos Spessatto Defendi	9a3e9f8d99	[IMPROVE] Replace livechat:officeHour publication to REST (#15503) ... * Added endpoint to replace livechat:officeHour pub * Replace livechat:officeHour subscribe * Apply suggestions from review * Fix warnings * Change permission	6 years ago
Marcos Spessatto Defendi	569279ec2d	[IMPROVE] Replace forgotten livechat:departmentAgents subscriptions (#15970) ... * Replace forgotten livechat:departmentAgents subscriptions * Get agent id from room object * Regression: Continue using the userId to fetch the agent departments.	6 years ago
Marcos Spessatto Defendi	3c76440000	[IMPROVE] Replace livechat:visitorHistory publication by REST (#15943) ... * Replace livechat:visitorHistory publication by REST * Fix wrong helper name * Apply suggestions from review * Fix isLoading ReactiveVar.	6 years ago
Renato Becker	5d38548ae7	[FIX] Livechat triggers not firing (#15897)	6 years ago
Marcos Spessatto Defendi	accb833be6	[IMPROVE] Replace livechat:queue subscription (#15612) ... * Replace livechat:queue subscription * Refactor livechat queue screen * Fix some style stuff. * Rename old class name. * Display the user avatar on the livechat queue list.	6 years ago
Marcos Spessatto Defendi	931e793a87	[IMPROVE] Replace livechat:customFields to REST (#15496) ... * Create livechat custom fields endpoints to replace pub * Replace livechat:customFields subscribes * Apply suggestions from review * Add support to pagination * Remove unecessary async	6 years ago
Renato Becker	0ff02cf514	[FIX] Livechat triggers not firing (#15897)	6 years ago
Renato Becker	1e35d9687e	[NEW] Add forms to view and edit Livechat agents info (#15703)	6 years ago
Marcos Spessatto Defendi	f7cfe61699	[IMPROVE] Replace livechat:pagesvisited publication by REST (#15629) ... * Replace livechat:pagesvisited publication by rest * Add pagination support * fix lint * Code improve * fix test	6 years ago
Marcos Spessatto Defendi	b51d9f7728	[IMPROVE] Replace livechat:externalMessages publication by REST (#15643) ... * Replace livechat:externalMessages publication by REST * Fix lint * Add pagination to livechat external messages * Add index and remove obsolete collection	6 years ago
Marcos Spessatto Defendi	c68f7b4965	[NEW] Livechat analytics (#15230) ... * Add livechat transfer history to room object * Add metrics to get the visitor inactivity on livechat room close * Add setting to know when its considered visitor abandonment * Add collection to track available time and history of livechat agents * Change date format * Apply suggestions from review * Apply suggestions from review * Apply suggestions from review * fix property name * Rename var and add ptbr translation * code improve * improve * Fix typo. * Fix typos. * livechat agent history save history by day * Convert livechat room transfer data to system message * Change query to retrieve transferred data from messages * remove code duplication * Add support to filter by department id * Code improve * Fix message filter * Fix cronjob * Fix livechat agent service history * Add a condition to read the department model.	6 years ago
Marcos Spessatto Defendi	a8ad42b34f	[IMPROVE] Replace livechat:visitorInfo publication by REST (#15639) ... * Replace livechat:visitorInfo publication by REST * Rename endpoint	6 years ago
Marcos Spessatto Defendi	0ed2b13d51	[IMPROVE] Replace livechat:departmentAgents subscription to REST (#15529) ... * Replace livechat:departmentAgents sub * Rename livechat endpoint * fix wrong var * Move load tags to onCreated	6 years ago
Renato Becker	75f366cb20	[FIX] Apply server side filters on Livechat lists (#15717) ... * Filter the livechat lists on server-side. * Removed unused imports. * Removed comments. * Fix string concatenation.	6 years ago
Marcos Spessatto Defendi	9ca731dff3	[IMPROVE] Replace livechat:integration publication by REST (#15607) ... * Replace livechat:integration pub by REST * Remove unnecessary collection * update var after save	6 years ago
Marcos Spessatto Defendi	95ecb65aab	[IMPROVE] Replace livechat:appearance pub to REST (#15510) ... * Replace livechat:apperance pub to REST * rename const * rename * set appearance after save	6 years ago
Renato Becker	aaa95a7dca	[NEW] Add new Livechat setting to set the conversation finished message (#15577)	6 years ago