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The communications platform that puts data protection first.
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Rocket.Chat/app/livechat/server/config.js

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import { Meteor } from 'meteor/meteor';
import { settings } from '../../settings';
Meteor.startup(function() {
settings.addGroup('Livechat');
settings.add('Livechat_enabled', false, { type: 'boolean', group: 'Livechat', public: true });
settings.add('Livechat_title', 'Rocket.Chat', { type: 'string', group: 'Livechat', public: true });
settings.add('Livechat_title_color', '#C1272D', {
type: 'color',
editor: 'color',
allowedTypes: ['color', 'expression'],
group: 'Livechat',
public: true,
});
settings.add('Livechat_display_offline_form', true, {
type: 'boolean',
group: 'Livechat',
public: true,
section: 'Offline',
i18nLabel: 'Display_offline_form',
});
settings.add('Livechat_validate_offline_email', true, {
type: 'boolean',
group: 'Livechat',
public: true,
section: 'Offline',
i18nLabel: 'Validate_email_address',
});
settings.add('Livechat_offline_form_unavailable', '', {
type: 'string',
group: 'Livechat',
public: true,
section: 'Offline',
i18nLabel: 'Offline_form_unavailable_message',
});
settings.add('Livechat_offline_title', 'Leave a message', {
type: 'string',
group: 'Livechat',
public: true,
section: 'Offline',
i18nLabel: 'Title',
});
settings.add('Livechat_offline_title_color', '#666666', {
type: 'color',
editor: 'color',
allowedTypes: ['color', 'expression'],
group: 'Livechat',
public: true,
section: 'Offline',
i18nLabel: 'Color',
});
settings.add('Livechat_offline_message', '', {
type: 'string',
group: 'Livechat',
public: true,
section: 'Offline',
i18nLabel: 'Instructions',
i18nDescription: 'Instructions_to_your_visitor_fill_the_form_to_send_a_message',
});
settings.add('Livechat_offline_email', '', {
type: 'string',
group: 'Livechat',
i18nLabel: 'Email_address_to_send_offline_messages',
section: 'Offline',
});
settings.add('Livechat_offline_success_message', '', {
type: 'string',
group: 'Livechat',
public: true,
section: 'Offline',
i18nLabel: 'Offline_success_message',
});
settings.add('Livechat_allow_switching_departments', true, { type: 'boolean', group: 'Livechat', public: true, i18nLabel: 'Allow_switching_departments' });
settings.add('Livechat_show_agent_info', true, {
type: 'boolean', group: 'Livechat', public: true, i18nLabel: 'Show_agent_info' });
settings.add('Livechat_show_agent_email', true, {
type: 'boolean',
group: 'Livechat',
public: true,
enableQuery: { _id: 'Livechat_show_agent_info', value: true },
i18nLabel: 'Show_agent_email',
});
settings.add('Livechat_request_comment_when_closing_conversation', true, {
type: 'boolean',
group: 'Livechat',
public: true,
i18nLabel: 'Request_comment_when_closing_conversation',
});
settings.add('Livechat_conversation_finished_message', '', {
type: 'string',
group: 'Livechat',
public: true,
i18nLabel: 'Conversation_finished_message',
});
settings.add('Livechat_conversation_finished_text', '', {
type: 'string',
multiline: true,
group: 'Livechat',
public: true,
i18nLabel: 'Conversation_finished_text',
});
settings.add('Livechat_registration_form', true, {
type: 'boolean',
group: 'Livechat',
public: true,
i18nLabel: 'Show_preregistration_form',
});
settings.add('Livechat_name_field_registration_form', true, {
type: 'boolean',
group: 'Livechat',
public: true,
i18nLabel: 'Show_name_field',
});
settings.add('Livechat_email_field_registration_form', true, {
type: 'boolean',
group: 'Livechat',
public: true,
i18nLabel: 'Show_email_field',
});
settings.add('Livechat_guest_count', 1, { type: 'int', group: 'Livechat' });
settings.add('Livechat_Room_Count', 1, {
type: 'int',
group: 'Livechat',
i18nLabel: 'Livechat_room_count',
});
settings.add('Livechat_enabled_when_agent_idle', true, {
type: 'boolean',
group: 'Livechat',
i18nLabel: 'Accept_new_livechats_when_agent_is_idle',
});
settings.add('Livechat_webhookUrl', false, {
type: 'string',
group: 'Livechat',
section: 'CRM_Integration',
i18nLabel: 'Webhook_URL',
});
settings.add('Livechat_secret_token', '', {
type: 'string',
group: 'Livechat',
section: 'CRM_Integration',
i18nLabel: 'Secret_token',
secret: true,
});
settings.add('Livechat_webhook_on_close', false, {
type: 'boolean',
group: 'Livechat',
section: 'CRM_Integration',
i18nLabel: 'Send_request_on_chat_close',
});
settings.add('Livechat_webhook_on_offline_msg', false, {
type: 'boolean',
group: 'Livechat',
section: 'CRM_Integration',
i18nLabel: 'Send_request_on_offline_messages',
});
settings.add('Livechat_webhook_on_visitor_message', false, {
type: 'boolean',
group: 'Livechat',
section: 'CRM_Integration',
i18nLabel: 'Send_request_on_visitor_message',
});
settings.add('Livechat_webhook_on_agent_message', false, {
type: 'boolean',
group: 'Livechat',
section: 'CRM_Integration',
i18nLabel: 'Send_request_on_agent_message',
});
settings.add('Send_visitor_navigation_history_livechat_webhook_request', false, {
type: 'boolean',
group: 'Livechat',
section: 'CRM_Integration',
i18nLabel: 'Send_visitor_navigation_history_on_request',
i18nDescription: 'Feature_Depends_on_Livechat_Visitor_navigation_as_a_message_to_be_enabled',
enableQuery: { _id: 'Livechat_Visitor_navigation_as_a_message', value: true },
});
settings.add('Livechat_webhook_on_capture', false, {
type: 'boolean',
group: 'Livechat',
section: 'CRM_Integration',
i18nLabel: 'Send_request_on_lead_capture',
});
settings.add('Livechat_lead_email_regex', '\\b[A-Z0-9._%+-]+@(?:[A-Z0-9-]+\\.)+[A-Z]{2,4}\\b', {
type: 'string',
group: 'Livechat',
section: 'CRM_Integration',
i18nLabel: 'Lead_capture_email_regex',
});
settings.add('Livechat_lead_phone_regex', '((?:\\([0-9]{1,3}\\)|[0-9]{2})[ \\-]*?[0-9]{4,5}(?:[\\-\\s\\_]{1,2})?[0-9]{4}(?:(?=[^0-9])|$)|[0-9]{4,5}(?:[\\-\\s\\_]{1,2})?[0-9]{4}(?:(?=[^0-9])|$))', {
type: 'string',
group: 'Livechat',
section: 'CRM_Integration',
i18nLabel: 'Lead_capture_phone_regex',
});
settings.add('Livechat_Knowledge_Enabled', false, {
type: 'boolean',
group: 'Livechat',
section: 'Knowledge_Base',
public: true,
i18nLabel: 'Enabled',
});
settings.add('Livechat_Knowledge_Apiai_Key', '', {
type: 'string',
group: 'Livechat',
section: 'Knowledge_Base',
public: true,
i18nLabel: 'Apiai_Key',
secret: true,
});
settings.add('Livechat_Knowledge_Apiai_Language', 'en', {
type: 'string',
group: 'Livechat',
section: 'Knowledge_Base',
public: true,
i18nLabel: 'Apiai_Language',
});
settings.add('Livechat_history_monitor_type', 'url', {
type: 'select',
group: 'Livechat',
i18nLabel: 'Monitor_history_for_changes_on',
values: [
{ key: 'url', i18nLabel: 'Page_URL' },
{ key: 'title', i18nLabel: 'Page_title' },
],
});
settings.add('Livechat_Visitor_navigation_as_a_message', false, {
type: 'boolean',
group: 'Livechat',
public: true,
i18nLabel: 'Send_Visitor_navigation_history_as_a_message',
});
settings.add('Livechat_enable_office_hours', false, {
type: 'boolean',
group: 'Livechat',
public: true,
i18nLabel: 'Office_hours_enabled',
});
settings.add('Livechat_allow_online_agents_outside_office_hours', true, {
type: 'boolean',
group: 'Livechat',
public: true,
i18nLabel: 'Allow_Online_Agents_Outside_Office_Hours',
enableQuery: { _id: 'Livechat_enable_office_hours', value: true },
});
settings.add('Livechat_continuous_sound_notification_new_livechat_room', false, {
type: 'boolean',
group: 'Livechat',
public: true,
i18nLabel: 'Continuous_sound_notifications_for_new_livechat_room',
});
settings.add('Livechat_videocall_enabled', false, {
type: 'boolean',
group: 'Livechat',
public: true,
i18nLabel: 'Videocall_enabled',
i18nDescription: 'Beta_feature_Depends_on_Video_Conference_to_be_enabled',
enableQuery: { _id: 'Jitsi_Enabled', value: true },
});
settings.add('Livechat_fileupload_enabled', true, {
type: 'boolean',
group: 'Livechat',
public: true,
i18nLabel: 'FileUpload_Enabled',
enableQuery: { _id: 'FileUpload_Enabled', value: true },
});
settings.add('Livechat_enable_transcript', false, {
type: 'boolean',
group: 'Livechat',
public: true,
i18nLabel: 'Transcript_Enabled',
});
settings.add('Livechat_transcript_message', '', {
type: 'string',
group: 'Livechat',
public: true,
i18nLabel: 'Transcript_message',
enableQuery: { _id: 'Livechat_enable_transcript', value: true },
});
settings.add('Livechat_registration_form_message', '', {
type: 'string',
group: 'Livechat',
public: true,
i18nLabel: 'Livechat_registration_form_message',
});
settings.add('Livechat_AllowedDomainsList', '', {
type: 'string',
group: 'Livechat',
public: true,
i18nLabel: 'Livechat_AllowedDomainsList',
i18nDescription: 'Domains_allowed_to_embed_the_livechat_widget',
});
settings.add('Livechat_Facebook_Enabled', false, {
type: 'boolean',
group: 'Livechat',
section: 'Facebook',
});
settings.add('Livechat_Facebook_API_Key', '', {
type: 'string',
group: 'Livechat',
section: 'Facebook',
i18nDescription: 'If_you_dont_have_one_send_an_email_to_omni_rocketchat_to_get_yours',
});
settings.add('Livechat_Facebook_API_Secret', '', {
type: 'string',
group: 'Livechat',
section: 'Facebook',
i18nDescription: 'If_you_dont_have_one_send_an_email_to_omni_rocketchat_to_get_yours',
});
settings.add('Livechat_RDStation_Token', '', {
type: 'string',
group: 'Livechat',
public: false,
section: 'RD Station',
i18nLabel: 'RDStation_Token',
});
settings.add('Livechat_Routing_Method', 'Auto_Selection', {
type: 'select',
group: 'Livechat',
public: true,
section: 'Routing',
values: [
{ key: 'External', i18nLabel: 'External_Service' },
{ key: 'Auto_Selection', i18nLabel: 'Auto_Selection' },
{ key: 'Manual_Selection', i18nLabel: 'Manual_Selection' },
],
});
settings.add('Livechat_accept_chats_with_no_agents', false, {
type: 'boolean',
group: 'Livechat',
section: 'Routing',
i18nLabel: 'Accept_with_no_online_agents',
i18nDescription: 'Accept_incoming_livechat_requests_even_if_there_are_no_online_agents',
});
settings.add('Livechat_assign_new_conversation_to_bot', false, {
type: 'boolean',
group: 'Livechat',
section: 'Routing',
i18nLabel: 'Assign_new_conversations_to_bot_agent',
i18nDescription: 'Assign_new_conversations_to_bot_agent_description',
});
settings.add('Livechat_guest_pool_max_number_incoming_livechats_displayed', 0, {
type: 'int',
group: 'Livechat',
section: 'Routing',
i18nLabel: 'Max_number_incoming_livechats_displayed',
i18nDescription: 'Max_number_incoming_livechats_displayed_description',
enableQuery: { _id: 'Livechat_Routing_Method', value: 'Manual_Selection' },
});
settings.add('Livechat_show_queue_list_link', false, {
type: 'boolean',
group: 'Livechat',
public: true,
section: 'Routing',
i18nLabel: 'Show_queue_list_to_all_agents',
enableQuery: { _id: 'Livechat_Routing_Method', value: { $ne: 'External' } },
});
settings.add('Livechat_External_Queue_URL', '', {
type: 'string',
group: 'Livechat',
public: false,
section: 'Routing',
i18nLabel: 'External_Queue_Service_URL',
i18nDescription: 'For_more_details_please_check_our_docs',
enableQuery: { _id: 'Livechat_Routing_Method', value: 'External' },
});
settings.add('Livechat_External_Queue_Token', '', {
type: 'string',
group: 'Livechat',
public: false,
section: 'Routing',
i18nLabel: 'Secret_token',
enableQuery: { _id: 'Livechat_Routing_Method', value: 'External' },
});
settings.add('Livechat_Allow_collect_and_store_HTTP_header_informations', false, {
type: 'boolean',
group: 'Livechat',
public: true,
i18nLabel: 'Allow_collect_and_store_HTTP_header_informations',
i18nDescription: 'Allow_collect_and_store_HTTP_header_informations_description',
});
settings.add('Livechat_force_accept_data_processing_consent', false, {
type: 'boolean',
group: 'Livechat',
public: true,
alert: 'Force_visitor_to_accept_data_processing_consent_enabled_alert',
i18nLabel: 'Force_visitor_to_accept_data_processing_consent',
i18nDescription: 'Force_visitor_to_accept_data_processing_consent_description',
});
settings.add('Livechat_data_processing_consent_text', '', {
type: 'string',
multiline: true,
group: 'Livechat',
public: true,
i18nLabel: 'Data_processing_consent_text',
i18nDescription: 'Data_processing_consent_text_description',
enableQuery: { _id: 'Livechat_force_accept_data_processing_consent', value: true },
});
settings.add('Livechat_agent_leave_action', 'none', {
type: 'select',
group: 'Livechat',
section: 'Sessions',
values: [
{ key: 'none', i18nLabel: 'None' },
{ key: 'forward', i18nLabel: 'Forward' },
{ key: 'close', i18nLabel: 'Close' },
],
i18nLabel: 'How_to_handle_open_sessions_when_agent_goes_offline',
});
settings.add('Livechat_agent_leave_action_timeout', 60, {
type: 'int',
group: 'Livechat',
section: 'Sessions',
enableQuery: { _id: 'Livechat_agent_leave_action', value: { $ne: 'none' } },
i18nLabel: 'How_long_to_wait_after_agent_goes_offline',
i18nDescription: 'Time_in_seconds',
});
settings.add('Livechat_agent_leave_comment', '', {
type: 'string',
group: 'Livechat',
section: 'Sessions',
enableQuery: { _id: 'Livechat_agent_leave_action', value: 'close' },
i18nLabel: 'Comment_to_leave_on_closing_session',
});
settings.add('Livechat_visitor_inactivity_timeout', 3600, {
type: 'int',
group: 'Livechat',
section: 'Sessions',
i18nLabel: 'How_long_to_wait_to_consider_visitor_abandonment',
i18nDescription: 'Time_in_seconds',
});
});