grafana/docs/sources/alerting/manage-notifications/create-contact-point.md

---
aliases:
  - ../contact-points/create-contact-point/
  - ../contact-points/delete-contact-point/
  - ../contact-points/edit-contact-point/
  - ../contact-points/test-contact-point/
keywords:
  - grafana
  - alerting
  - guide
  - contact point
  - templating
title: Manage contact points
weight: 200
---

# Manage contact points

Use contact points to define how your contacts are notified when an alert rule fires. You can create, edit, delete, and test a contact point.

## Add a contact point

Complete the following steps to add a contact point.

1. In the left-side menu, click **Alerts & incidents** and then **Alerting**.
1. Click **Contact points**.
1. Click **+ Add contact point**.
1. From the **Alertmanager** dropdown, select an Alertmanager. By default, **Grafana Alertmanager** is selected.
1. In **Name**, enter a descriptive name for the contact point.
1. From **Contact point integration**, select a type and fill out mandatory fields. For example, if you choose email, enter the email addresses. Or if you choose Slack, enter the Slack channel(s) and users who should be contacted.
1. Some contact point integrations, like email or webhook, have optional settings. In **Optional settings**, specify additional settings for the selected contact point integration.
1. In Notification settings, optionally select **Disable resolved message** if you do not want to be notified when an alert resolves.
1. To add another contact point integration, click **Add contact point integration** and repeat steps 6 through 8.
1. Click **Save contact point** to save your changes.

## Edit a contact point

Complete the following steps to edit a contact point.

1. In the left-side menu, click **Alerts & incidents** and then **Alerting**.
1. Click **Contact points** to view a list of existing contact points.
1. Find the contact point to edit, and then click **Edit** (pen icon).
1. Make any changes and click **Save contact point**.

## Delete a contact point

Complete the following steps to delete a contact point.

1. In the left-side menu, click **Alerts & incidents** and then **Alerting**.
1. Click **Contact points** to view a list of existing contact points.
1. Find the contact point to delete, and then click **Delete** (trash icon).
1. In the confirmation dialog, click **Yes, delete**.

> **Note:** You cannot delete contact points that are in use by a notification policy. You will have to either delete the notification policy or update it to use another contact point.

## Test a contact point

Complete the following steps to test a contact point.

1. In the left-side menu, click **Alerts & incidents** and then **Alerting**.
1. Click **Contact points** to view a list of existing contact points.
1. Find the contact point to test, then click **Edit** (pen icon). You can also create a new contact point if needed.
1. Click **Test** to open the contact point testing modal.
1. Choose whether to send a predefined test notification or choose custom to add your own custom annotations and labels to include in the notification.
1. Click **Send test notification** to fire the alert.