Notifications sent via contact points are built using messaging templates. Grafana's default templates are based on the [Go templating system](https://golang.org/pkg/text/template) where some fields are evaluated as text, while others are evaluated as HTML (which can affect escaping). The default template, defined in [default_template.go](https://github.com/grafana/grafana/blob/main/pkg/services/ngalert/notifier/channels/default_template.go), is a useful reference for custom templates.
Notifications sent via contact points are built using messaging templates. Grafana's default templates are based on the [Go templating system](https://golang.org/pkg/text/template) where some fields are evaluated as text, while others are evaluated as HTML (which can affect escaping). The default template, defined in [default_template.go](https://github.com/grafana/alerting/blob/main/alerting/notifier/channels/default_template.go), is a useful reference for custom templates.
Since most of the contact point fields can be templated, you can create reusable custom templates and use them in multiple contact points. The default template is defined in [default_template.go](https://github.com/grafana/grafana/blob/main/pkg/services/ngalert/notifier/channels/default_template.go) which can serve as a useful reference or starting point for custom templates.
Since most of the contact point fields can be templated, you can create reusable custom templates and use them in multiple contact points. The default template is defined in [default_template.go](https://github.com/grafana/alerting/blob/main/alerting/notifier/channels/default_template.go) which can serve as a useful reference or starting point for custom templates.