--- aliases: - ../../fundamentals/contact-points/ # /docs/grafana//alerting/fundamentals/contact-points/ - ../../fundamentals/contact-points/contact-point-types/ # /docs/grafana//alerting/fundamentals/contact-points/contact-point-types/ - ../../contact-points/ # /docs/grafana//alerting/contact-points/ - ../../unified-alerting/contact-points/ # /docs/grafana//alerting/unified-alerting/contact-points/ canonical: https://grafana.com/docs/grafana/latest/alerting/fundamentals/notifications/contact-points/ description: Learn about contact points and the supported contact point integrations keywords: - grafana - alerting - guide - contact point - notification channel - create labels: products: - cloud - enterprise - oss title: Contact points weight: 112 refs: configure-contact-points: - pattern: /docs/grafana/ destination: /docs/grafana//alerting/configure-notifications/manage-contact-points - pattern: /docs/grafana-cloud/ destination: /docs/grafana-cloud/alerting-and-irm/alerting/configure-notifications/manage-contact-points --- # Contact points Contact points contain the configuration for sending alert notifications. You can assign a contact point either in the alert rule or notification policy options. A contact point includes one or more contact point integrations for sending alert notifications, such as: {{< column-list >}} - Alertmanager - Amazon SNS - Cisco Webex Teams - DingDing - Discord - Email - Google Chat - Grafana Oncall - Jira - Kafka REST Proxy - Line - Microsoft Teams - MQTT - Opsgenie - Pagerduty - Pushover - Sensu Go - Slack - Telegram - Threema Gateway - VictorOps - Webhook - WeCom {{< /column-list >}} For example, a contact point could contain a Pagerduty integration; an email and Slack integration; or a Pagerduty integration, a Slack integration, and two email integrations. You can also configure a contact point with no integrations; in which case no notifications are sent. Each contact point integration can also define the notification message to be sent, which can use the predefined message, a custom message, or notification templates. For a complete list of supported integrations and more details about contact points, refer to [Configure contact points](ref:configure-contact-points).