- Ask a question in the `#loki` channel of our [Slack](https://slack.grafana.com/) community
- Open source Loki users are welcome to post technical questions on the Grafana Labs Community Forums under the Grafana Loki category at [community.grafana.com](https://community.grafana.com). Please be mindful that this is a community-driven support channel moderated by Grafana Labs staff where Loki maintainers and community members answer questions when bandwidth allows. Be sure to review the [Community Guidelines](https://community.grafana.com/guidelines) before posting.
- Users deploying Loki via [Grafana Cloud](/products/cloud/) can submit support tickets via the [Grafana.com Account Portal](/login).
- Users using Loki via [Grafana Cloud](/products/cloud/) can submit support tickets via the [Grafana.com Account Portal](/login).
- For questions regarding Enterprise support for Loki, you can get in touch with the Grafana Labs team [here](/contact?pg=docs).
Your feedback is always welcome! To submit feedback or a report a potential bug: