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+## Issue
+**Impacted version**: xxxx
+
+**Server Setup Information**:
+
+* Operating System:
+* Deployment Method(tar/sandstorm/snap/docker/etc /http frontend (nginx, httpd, ...)):
+* Node Version:
+* MongoDB Version:
+* ROOT_URL environment variable (Is there a subfolder?):
+
+**Problem description**:
+- *be as explicit has you can*
+- *describe the problem and its symptoms*
+- *explain how to reproduce*
+- *attach whatever information that can help understanding the context (screen capture, log files)*