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@ -409,7 +409,7 @@ class TicketManager |
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Display::addFlash(Display::return_message( |
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sprintf( |
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get_lang('TicketXAssignedToUserX'), |
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get_lang('Ticket <b>#%s</b> assigned to user <b>%s</b>'), |
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$ticket_code, |
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$assignedUserInfo['complete_name'] |
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), |
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@ -492,7 +492,7 @@ class TicketManager |
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if ('true' === api_get_setting('ticket_send_warning_to_all_admins')) { |
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$warningSubject = sprintf( |
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get_lang('Ticket %s createdWithNoCategory'), |
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get_lang('Ticket %s was created without a category'), |
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$ticket_code |
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); |
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Display::addFlash(Display::return_message($warningSubject)); |
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@ -568,7 +568,7 @@ class TicketManager |
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api_mail_html( |
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get_lang('Virtual support'), |
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$personalEmail, |
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get_lang('IncidentResentToVirtual support'), |
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get_lang('The incident has been sent to the virtual support team again'), |
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$helpDeskMessage |
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); |
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} |
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@ -1380,7 +1380,7 @@ class TicketManager |
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// Content |
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$href = api_get_path(WEB_CODE_PATH).'/ticket/ticket_details.php?ticket_id='.$ticketId; |
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$ticketUrl = Display::url($ticketCode, $href); |
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$messageEmail = get_lang('TicketNum').": $ticketUrl <br />"; |
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$messageEmail = get_lang('Ticket number').": $ticketUrl <br />"; |
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$messageEmail .= get_lang('Status').": $status <br />"; |
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$messageEmail .= get_lang('Priority').": $priority <br />"; |
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$messageEmail .= '<hr /><br />'; |
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