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Code Issues Projects Releases Wiki Activity

Improve UI of ticket plugin db changes needed see BT#11081

Browse Source
pull/2487/head
jmontoyaa 9 years ago
parent 84601d0179
commit 3ba16eea1a
29 changed files with 903 additions and 1067 deletions
Show all changes Ignore whitespace when comparing lines Ignore changes in amount of whitespace Ignore changes in whitespace at EOL
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  1. 10
      app/Migrations/Schema/V111/Version111.php
  2. 3
      main/inc/lib/formvalidator/Element/DateTimePicker.php
  3. 4
      main/inc/lib/formvalidator/Element/SelectAjax.php
  4. 240
      main/inc/lib/pear/HTML/QuickForm/select.php
  5. 4
      main/session/session_add.php
  6. 1
      plugin/ticket/README.md
  7. 12
      plugin/ticket/config.install.php
  8. 23
      plugin/ticket/config.php
  9. 50
      plugin/ticket/database.php
  10. 6
      plugin/ticket/lang/english.php
  11. 2
      plugin/ticket/lang/french.php
  12. 2
      plugin/ticket/lang/spanish.php
  13. 1
      plugin/ticket/readme.txt
  14. 2
      plugin/ticket/src/assign_tickets.php
  15. 2
      plugin/ticket/src/categories.php
  16. 2
      plugin/ticket/src/categories_add_user.php
  17. 2
      plugin/ticket/src/course_user_list.php
  18. 2
      plugin/ticket/src/download.php
  19. 4
      plugin/ticket/src/index.php
  20. 371
      plugin/ticket/src/myticket.php
  21. 55
      plugin/ticket/src/new_ticket.php
  22. 3
      plugin/ticket/src/report.php
  23. 15
      plugin/ticket/src/test.html
  24. 868
      plugin/ticket/src/ticket.class.php
  25. 2
      plugin/ticket/src/ticket_assign_log.php
  26. 268
      plugin/ticket/src/ticket_details.php
  27. 6
      plugin/ticket/src/ticket_plugin.class.php
  28. 4
      plugin/ticket/src/tutor.php
  29. 6
      plugin/ticket/src/update_report.php

10
app/Migrations/Schema/V111/Version111.php
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@ -137,9 +137,15 @@ class Version111 extends AbstractMigrationChamilo
$this->addSql('DROP TABLE group_rel_tag');
$this->addSql('DROP TABLE group_rel_group');
$this->addSql('DROP TABLE groups');
}
/**
if ($schema->hasTable('plugin_ticket_ticket')) {
$this->addSql('ALTER TABLE plugin_ticket_ticket ADD COLUMN subject varchar(255) DEFAULT NULL;');
$this->addSql('ALTER TABLE plugin_ticket_ticket ADD COLUMN message text NOT NULL;');
$this->addSql('UPDATE plugin_ticket_ticket t INNER JOIN plugin_ticket_message as m ON(t.ticket_id = m.ticket_id and message_id =1) SET t.subject = m.subject');
$this->addSql('UPDATE plugin_ticket_ticket t INNER JOIN plugin_ticket_message as m ON(t.ticket_id = m.ticket_id and message_id =1) SET t.message = m.message');
$this->addSql('DELETE FROM plugin_ticket_message WHERE message_id = 1');
}
} /**
* @param Schema $schema
*/
public function postUp(Schema $schema)

3
main/inc/lib/formvalidator/Element/DateTimePicker.php
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@ -32,12 +32,11 @@ class DateTimePicker extends HTML_QuickForm_text
$id = $this->getAttribute('id');
$value = $this->getValue();
$label = $this->getLabel();
if (!empty($value)) {
$value = api_format_date($value, DATE_TIME_FORMAT_LONG_24H);
}
return $this->getElementJS() . '
<div class="input-group">
<span class="input-group-addon">

4
main/inc/lib/formvalidator/Element/SelectAjax.php
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@ -7,9 +7,9 @@
class SelectAjax extends HTML_QuickForm_select
{
/**
* Class constructor
* @inheritdoc
*/
public function __construct($elementName = null, $elementLabel = null, $options = null, $attributes = null)
public function __construct($elementName, $elementLabel = '', $options = null, $attributes = null)
{
parent::__construct($elementName, $elementLabel, $options, $attributes);
}

240
main/inc/lib/pear/HTML/QuickForm/select.php
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@ -54,26 +54,25 @@ class HTML_QuickForm_select extends HTML_QuickForm_element
* @access private
*/
protected $_values = null;
private $columnsSize;
/**
* Class constructor
*
* @param string Select name attribute
* @param mixed Label(s) for the select
* @param mixed Data to be used to populate options
* @param mixed Either a typical HTML attribute string or an associative array
* @param string $elementName Select name attribute
* @param mixed $elementLabel Label(s) for the select
* @param mixed $options Data to be used to populate options
* @param mixed $attributes Either a typical HTML attribute string or an associative array
* @since 1.0
* @access public
* @return void
*/
public function __construct(
$elementName = null,
$elementLabel = null,
$elementName,
$elementLabel = '',
$options = null,
$attributes = null
) {
$addBlank = '';
if (is_array($attributes) || empty($attributes)) {
$oldClass = '';
if (!empty($attributes['class'])) {
@ -81,17 +80,90 @@ class HTML_QuickForm_select extends HTML_QuickForm_element
}
$attributes['class'] = $oldClass . ' selectpicker show-tick form-control';
$attributes['data-live-search'] = 'true';
if (isset($attributes['placeholder'])) {
$addBlank = $attributes['placeholder'];
}
}
$columnsSize = isset($attributes['cols-size']) ? $attributes['cols-size'] : null;
$this->setColumnsSize($columnsSize);
parent::__construct($elementName, $elementLabel, $attributes);
$this->_persistantFreeze = true;
$this->_type = 'select';
if ($addBlank !== '') {
if (isset($options)) {
$options = ['' => $addBlank] + $options;
} else {
$options = ['' => $addBlank];
}
}
if (isset($options)) {
$this->load($options);
}
}
/**
* Loads options from different types of data sources
*
* This method is a simulated overloaded method. The arguments, other than the
* first are optional and only mean something depending on the type of the first argument.
* If the first argument is an array then all arguments are passed in order to loadArray.
* If the first argument is a db_result then all arguments are passed in order to loadDbResult.
* If the first argument is a string or a DB connection then all arguments are
* passed in order to loadQuery.
* @param mixed $options Options source currently supports assoc array or DB_result
* @param mixed $param1 (optional) See function detail
* @param mixed $param2 (optional) See function detail
* @param mixed $param3 (optional) See function detail
* @param mixed $param4 (optional) See function detail
* @since 1.1
* @access public
* @return PEAR_Error on error or true
* @throws PEAR_Error
*/
private function load(&$options, $param1=null, $param2=null, $param3=null, $param4=null)
{
switch (true) {
case is_array($options):
return $this->loadArray($options, $param1);
break;
}
}
/**
* Loads the options from an associative array
*
* @param array $arr Associative array of options
* @param mixed $values (optional) Array or comma delimited string of selected values
* @since 1.0
* @access public
* @return PEAR_Error on error or true
* @throws PEAR_Error
*/
private function loadArray($arr, $values = null)
{
if (!is_array($arr)) {
return false;
}
if (isset($values)) {
$this->setSelected($values);
}
foreach ($arr as $key => $val) {
// Fix in order to use list of entities.
if (is_object($val)) {
$key = $val->getId();
$val = $val->__toString();
}
// Warning: new API since release 2.3
$this->addOption($val, $key);
}
return true;
}
/**
* Returns the current API version
*
@ -363,156 +435,6 @@ class HTML_QuickForm_select extends HTML_QuickForm_element
$this->_optgroups[] = array('label' => $label, 'options' => $options);
}
/**
* Loads the options from an associative array
*
* @param array $arr Associative array of options
* @param mixed $values (optional) Array or comma delimited string of selected values
* @since 1.0
* @access public
* @return PEAR_Error on error or true
* @throws PEAR_Error
*/
function loadArray($arr, $values=null)
{
if (!is_array($arr)) {
return PEAR::raiseError('Argument 1 of HTML_Select::loadArray is not a valid array');
}
if (isset($values)) {
$this->setSelected($values);
}
foreach ($arr as $key => $val) {
// Fix in order to use list of entities.
if (is_object($val)) {
$key = $val->getId();
$val = $val->__toString();
}
// Warning: new API since release 2.3
$this->addOption($val, $key);
}
return true;
} // end func loadArray
// }}}
// {{{ loadDbResult()
/**
* Loads the options from DB_result object
*
* If no column names are specified the first two columns of the result are
* used as the text and value columns respectively
* @param object $result DB_result object
* @param string $textCol (optional) Name of column to display as the OPTION text
* @param string $valueCol (optional) Name of column to use as the OPTION value
* @param mixed $values (optional) Array or comma delimited string of selected values
* @since 1.0
* @access public
* @return PEAR_Error on error or true
* @throws PEAR_Error
*/
function loadDbResult(&$result, $textCol=null, $valueCol=null, $values=null)
{
if (!is_object($result) || !is_a($result, 'db_result')) {
return PEAR::raiseError('Argument 1 of HTML_Select::loadDbResult is not a valid DB_result');
}
if (isset($values)) {
$this->setValue($values);
}
$fetchMode = ($textCol && $valueCol) ? DB_FETCHMODE_ASSOC : DB_FETCHMODE_ORDERED;
while (is_array($row = $result->fetchRow($fetchMode)) ) {
if ($fetchMode == DB_FETCHMODE_ASSOC) {
$this->addOption($row[$textCol], $row[$valueCol]);
} else {
$this->addOption($row[0], $row[1]);
}
}
return true;
} // end func loadDbResult
// }}}
// {{{ loadQuery()
/**
* Queries a database and loads the options from the results
*
* @param mixed $conn Either an existing DB connection or a valid dsn
* @param string $sql SQL query string
* @param string $textCol (optional) Name of column to display as the OPTION text
* @param string $valueCol (optional) Name of column to use as the OPTION value
* @param mixed $values (optional) Array or comma delimited string of selected values
* @since 1.1
* @access public
* @return void
* @throws PEAR_Error
*/
function loadQuery(&$conn, $sql, $textCol=null, $valueCol=null, $values=null)
{
if (is_string($conn)) {
require_once('DB.php');
$dbConn = &DB::connect($conn, true);
if (DB::isError($dbConn)) {
return $dbConn;
}
} elseif (is_subclass_of($conn, "db_common")) {
$dbConn = &$conn;
} else {
return PEAR::raiseError('Argument 1 of HTML_Select::loadQuery is not a valid type');
}
$result = $dbConn->query($sql);
if (DB::isError($result)) {
return $result;
}
$this->loadDbResult($result, $textCol, $valueCol, $values);
$result->free();
if (is_string($conn)) {
$dbConn->disconnect();
}
return true;
} // end func loadQuery
// }}}
// {{{ load()
/**
* Loads options from different types of data sources
*
* This method is a simulated overloaded method. The arguments, other than the
* first are optional and only mean something depending on the type of the first argument.
* If the first argument is an array then all arguments are passed in order to loadArray.
* If the first argument is a db_result then all arguments are passed in order to loadDbResult.
* If the first argument is a string or a DB connection then all arguments are
* passed in order to loadQuery.
* @param mixed $options Options source currently supports assoc array or DB_result
* @param mixed $param1 (optional) See function detail
* @param mixed $param2 (optional) See function detail
* @param mixed $param3 (optional) See function detail
* @param mixed $param4 (optional) See function detail
* @since 1.1
* @access public
* @return PEAR_Error on error or true
* @throws PEAR_Error
*/
function load(&$options, $param1=null, $param2=null, $param3=null, $param4=null)
{
switch (true) {
case is_array($options):
return $this->loadArray($options, $param1);
break;
case (is_a($options, 'db_result')):
return $this->loadDbResult($options, $param1, $param2, $param3);
break;
// Disabled by Chamilo team, 16-MAR-2010.
// TODO: To be verified (why it has been disabled).
//case (is_string($options) && !empty($options) || is_subclass_of($options, "db_common")):
// return $this->loadQuery($options, $param1, $param2, $param3, $param4);
// break;
//
}
} // end func load
// }}}
// {{{ toHtml()
/**
* Returns the SELECT in HTML
*
@ -520,7 +442,7 @@ class HTML_QuickForm_select extends HTML_QuickForm_element
* @access public
* @return string
*/
function toHtml()
public function toHtml()
{
if ($this->_flagFrozen) {
return $this->getFrozenHtml();

4
main/session/session_add.php
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@ -19,8 +19,8 @@ SessionManager::protectSession(null, false);
api_protect_limit_for_session_admin();
$formSent=0;
$errorMsg='';
$formSent = 0;
$errorMsg = '';
// Crop picture plugin for session images
$htmlHeadXtra[] = '<link href="'. api_get_path(WEB_PATH) .'web/assets/cropper/dist/cropper.min.css" rel="stylesheet">';

1
plugin/ticket/README.md
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@ -0,0 +1 @@
Ticket management system features for Chamilo.

12
plugin/ticket/config.install.php
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@ -1,12 +0,0 @@
<?php
/* For licensing terms, see /license.txt */
/**
* Loading of necessary libs
*
* @package chamilo.plugin.ticket
*/
require_once '../../main/inc/global.inc.php';
require_once 'src/ticket.class.php';
require_once 'src/ticket_plugin.class.php';

23
plugin/ticket/config.php
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@ -17,29 +17,6 @@ define('TABLE_TICKET_TICKET', 'plugin_ticket_ticket');
define('TABLE_TICKET_CATEGORY_REL_USER', 'plugin_ticket_category_rel_user');
define('TABLE_TICKET_MESSAGE_ATTACHMENTS', 'plugin_ticket_message_attachments');
/* Ticket status constants */
define('NEWTCK', 'NAT'); // New ticket unassigned responsible
define('PENDING', 'PND'); // User waiting answer
define('UNCONFIRMED', 'XCF'); // Waiting for user response
define('CLOSE', 'CLS'); // Close ticket
define('REENVIADO', 'REE'); // @todo delete option. This is a location of USIL
/* Ticket priority constants */
define('NORMAL', 'NRM');
define('HIGH', 'HGH');
define('LOW', 'LOW');
/* Ticket source constants */
define('SRC_EMAIL', 'MAI');
define('SRC_PHONE', 'TEL');
define('SRC_PRESC', 'PRE');
define('SRC_PLATFORM', 'PLA');
/* Ticket category constants */
define('CAT_DOCU', 'DOC');
define('CAT_FORO', 'FOR');
define('CAT_ANNU', 'ANN');
require_once __DIR__ . '/../../main/inc/global.inc.php';
require_once api_get_path(SYS_PLUGIN_PATH) . PLUGIN_NAME . '/src/ticket_plugin.class.php';

50
plugin/ticket/database.php
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@ -27,7 +27,7 @@ if (!Database::tableExists($table)) {
$result = Database::query($sql);
$tableLog = Database::get_main_table(TABLE_TICKET_ASSIGNED_LOG);
$sql = "CREATE TABLE IF NOT EXISTS ".$tableLog." (
$sql = "CREATE TABLE IF NOT EXISTS $tableLog (
id int UNSIGNED NOT NULL AUTO_INCREMENT,
ticket_id int UNSIGNED DEFAULT NULL,
user_id int UNSIGNED DEFAULT NULL,
@ -76,11 +76,11 @@ if (!Database::tableExists($table)) {
}
$table = Database::get_main_table(TABLE_TICKET_MESSAGE);
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
$sql = "CREATE TABLE IF NOT EXISTS $table (
id int UNSIGNED NOT NULL AUTO_INCREMENT,
message_id int UNSIGNED NOT NULL,
ticket_id int UNSIGNED NOT NULL,
subject varchar(150) DEFAULT NULL,
subject varchar(255) DEFAULT NULL,
message text NOT NULL,
status char(3) NOT NULL,
ip_address varchar(16) DEFAULT NULL,
@ -89,11 +89,11 @@ $sql = "CREATE TABLE IF NOT EXISTS ".$table." (
sys_lastedit_user_id int UNSIGNED DEFAULT NULL,
sys_lastedit_datetime datetime DEFAULT NULL,
PRIMARY KEY (id),
KEY FK_tick_message (ticket_id) )";
KEY FK_tick_message (ticket_id))";
Database::query($sql);
$table = Database::get_main_table(TABLE_TICKET_MESSAGE_ATTACHMENTS);
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
$sql = "CREATE TABLE IF NOT EXISTS $table (
id int UNSIGNED NOT NULL AUTO_INCREMENT,
message_attch_id char(2) NOT NULL,
message_id char(2) NOT NULL,
@ -113,7 +113,7 @@ Database::query($sql);
$table = Database::get_main_table(TABLE_TICKET_PRIORITY);
if (!Database::tableExists($table)) {
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
$sql = "CREATE TABLE IF NOT EXISTS $table (
id int UNSIGNED NOT NULL AUTO_INCREMENT,
priority_id char(3) NOT NULL,
priority varchar(20) DEFAULT NULL,
@ -127,12 +127,13 @@ if (!Database::tableExists($table)) {
PRIMARY KEY (id))";
Database::query($sql);
//Default Priorities
// Default Priorities
$defaultPriorities = array(
'NRM' => $objPlugin->get_lang('PriorityNormal'),
'HGH' => $objPlugin->get_lang('PriorityHigh'),
'LOW' => $objPlugin->get_lang('PriorityLow')
TicketManager::PRIORITY_NORMAL => $objPlugin->get_lang('PriorityNormal'),
TicketManager::PRIORITY_HIGH => $objPlugin->get_lang('PriorityHigh'),
TicketManager::PRIORITY_LOW => $objPlugin->get_lang('PriorityLow')
);
$i = 1;
foreach ($defaultPriorities as $pId => $priority) {
$attributes = array(
@ -148,7 +149,7 @@ if (!Database::tableExists($table)) {
$table = Database::get_main_table(TABLE_TICKET_PROJECT);
if (!Database::tableExists($table)) {
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
$sql = "CREATE TABLE IF NOT EXISTS $table (
id int UNSIGNED NOT NULL AUTO_INCREMENT,
project_id char(3) NOT NULL,
name varchar(50) DEFAULT NULL,
@ -162,7 +163,7 @@ if (!Database::tableExists($table)) {
PRIMARY KEY (id))";
Database::query($sql);
//Default Project Table Ticket
// Default Project Table Ticket
$attributes = array(
'id' => 1,
'project_id' => 1,
@ -171,10 +172,10 @@ if (!Database::tableExists($table)) {
Database::insert($table, $attributes);
}
//STATUS
// STATUS
$table = Database::get_main_table(TABLE_TICKET_STATUS);
if (!Database::tableExists($table)) {
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
$sql = "CREATE TABLE IF NOT EXISTS $table (
id int UNSIGNED NOT NULL AUTO_INCREMENT,
status_id char(3) NOT NULL,
name varchar(100) NOT NULL,
@ -182,13 +183,13 @@ if (!Database::tableExists($table)) {
PRIMARY KEY (id))";
Database::query($sql);
//Default status
// Default status
$defaultStatus = array(
'NAT' => $objPlugin->get_lang('StatusNew'),
'PND' => $objPlugin->get_lang('StatusPending'),
'XCF' => $objPlugin->get_lang('StatusUnconfirmed'),
'CLS' => $objPlugin->get_lang('StatusClose'),
'REE' => $objPlugin->get_lang('StatusForwarded')
TicketManager::STATUS_NEW => $objPlugin->get_lang('StatusNew'),
TicketManager::STATUS_PENDING => $objPlugin->get_lang('StatusPending'),
TicketManager::STATUS_UNCONFIRMED => $objPlugin->get_lang('StatusUnconfirmed'),
TicketManager::STATUS_CLOSE => $objPlugin->get_lang('StatusClose'),
TicketManager::STATUS_FORWARDED => $objPlugin->get_lang('StatusForwarded')
);
$i = 1;
@ -204,19 +205,20 @@ if (!Database::tableExists($table)) {
}
$table = Database::get_main_table(TABLE_TICKET_TICKET);
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
$sql = "CREATE TABLE IF NOT EXISTS $table (
ticket_id int UNSIGNED NOT NULL AUTO_INCREMENT,
ticket_code char(12) DEFAULT NULL,
project_id char(3) DEFAULT NULL,
category_id char(3) NOT NULL,
priority_id char(3) NOT NULL,
course_id int UNSIGNED NOT NULL,
session_id int UNSIGNED NOT NULL DEFAULT '0',
request_user int UNSIGNED NOT NULL,
session_id int UNSIGNED NOT NULL DEFAULT '0',
personal_email varchar(150) DEFAULT NULL,
assigned_last_user int UNSIGNED NOT NULL DEFAULT '0',
status_id char(3) NOT NULL,
total_messages int UNSIGNED NOT NULL DEFAULT '0',
subject varchar(255) DEFAULT NULL,
message text NOT NULL,
keyword varchar(250) DEFAULT NULL,
source char(3) NOT NULL,
start_date datetime NOT NULL,
@ -232,7 +234,7 @@ $sql = "CREATE TABLE IF NOT EXISTS ".$table." (
Database::query($sql);
$table = Database::get_main_table(TABLE_TICKET_CATEGORY_REL_USER);
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
$sql = "CREATE TABLE IF NOT EXISTS $table (
id int UNSIGNED PRIMARY KEY NOT NULL AUTO_INCREMENT,
category_id INT NOT NULL,
user_id INT NOT NULL

6
plugin/ticket/lang/english.php
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@ -46,6 +46,7 @@ $strings['Priority'] = "Priority";
$strings['PriorityHigh'] = "High";
$strings['PriorityNormal'] = "Normal";
$strings['PriorityLow'] = "Low";
$strings['SrcPlatform'] = "Platforme";
$strings['SrcEmail'] = "E-mail";
$strings['SrcPhone'] = "Phone";
$strings['SrcPresential'] = "In-person";
@ -87,7 +88,7 @@ $strings['RequestConfirmation'] = "Request confirmation";
$strings['TicketUpdated'] = "Ticket updated";
$strings['TicketClosed'] = "Ticket closed";
$strings['TicketXCreated'] = "Ticket <b>%s</b>created";
$strings['TicketXCreated'] = "Ticket <b>%s</b> created";
$strings['allow_category_edition'] = "Allow category edition";
$strings['warn_admin_no_user_in_category'] = "Warn admin if category doesn't have users related";
$strings['send_warning_to_all_admins'] = "Send warning to all admins, if category doesn't have users related";
@ -97,4 +98,5 @@ $strings['CategoryWithNoUserNotificationSentToAdmins'] = 'Category <b>%s</b> wit
$strings['TicketXAssignedToUserX'] = 'Ticket <b>#%s</b> assigned to user <b>%s</b>';
$strings['TicketXCreatedWithNoCategory'] = 'Ticket <b>#%s</b> created with no category';
$strings['UpdatedByX'] = 'Updated by %s';
$strings['AssignedChangeFromXToY'] = 'Assignee changed from %s to %s';

2
plugin/ticket/lang/french.php
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@ -85,3 +85,5 @@ $strings['PleaseBeforeRegisterATicketSelectOneUser'] = "Veuillez sélectionner u
$strings['RequestConfirmation'] = "Demander confirmation";
$strings['TicketUpdated'] = "Ticket modifié";
$strings['TicketClosed'] = "Ticket fermé";
$strings['SrcPlatform'] = "Platforme";
$strings['UpdatedByX'] = 'Updated by %s';

2
plugin/ticket/lang/spanish.php
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@ -89,3 +89,5 @@ $strings['PleaseBeforeRegisterATicketSelectOneUser'] = "Por favor, antes de regi
$strings['RequestConfirmation'] = "Solicitar confirmación";
$strings['TicketUpdated'] = "Ticket actualizado";
$strings['TicketClosed'] = "Ticket cerrado";
$strings['SrcPlatform'] = "Plataforma";
$strings['UpdatedByX'] = 'Actualizado por %s';

1
plugin/ticket/readme.txt
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@ -1 +0,0 @@
This plugin provides the support ticket management system features

2
plugin/ticket/src/assign_tickets.php
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@ -6,7 +6,7 @@
* @package chamilo.plugin.ticket
*/
require_once '../config.php';
require_once __DIR__.'/../config.php';
$plugin = TicketPlugin::create();
api_protect_course_script();

2
plugin/ticket/src/categories.php
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@ -9,7 +9,7 @@
$cidReset = true;
// needed in order to load the plugin lang variables
$course_plugin = 'ticket';
require_once '../config.php';
require_once __DIR__.'/../config.php';
$plugin = TicketPlugin::create();

2
plugin/ticket/src/categories_add_user.php
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@ -6,7 +6,7 @@
* @package chamilo.plugin.ticket
*/
$cidReset = true;
require_once '../config.php';
require_once __DIR__.'/../config.php';
$plugin = TicketPlugin::create();
api_protect_admin_script(true);

2
plugin/ticket/src/course_user_list.php
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@ -5,7 +5,7 @@
* @package chamilo.plugin.ticket
*/
require_once '../config.php';
require_once __DIR__.'/../config.php';
$plugin = TicketPlugin::create();
$userId = intval($_GET['user_id']);

2
plugin/ticket/src/download.php
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@ -5,7 +5,7 @@
* @package chamilo.plugin.ticket
*/
require_once '../config.php';
require_once __DIR__.'/../config.php';
$plugin = TicketPlugin::create();
api_block_anonymous_users();

4
plugin/ticket/src/index.php
Unescape View File

@ -6,6 +6,6 @@
* @package chamilo.plugin.ticket
*/
require_once '../config.php';
header('location:' . api_get_path(WEB_PLUGIN_PATH) . PLUGIN_NAME . '/src/myticket.php?message=success');
require_once __DIR__.'/../config.php';
header('Location:' . api_get_path(WEB_PLUGIN_PATH) . PLUGIN_NAME . '/src/myticket.php');
exit;

371
plugin/ticket/src/myticket.php
Unescape View File

@ -9,17 +9,17 @@
$cidReset = true;
// needed in order to load the plugin lang variables
$course_plugin = 'ticket';
require_once '../config.php';
require_once __DIR__.'/../config.php';
$plugin = TicketPlugin::create();
api_block_anonymous_users();
$plugin = TicketPlugin::create();
$tool_name = $plugin->get_lang('LastEdit');
api_block_anonymous_users();
$libPath = api_get_path(LIBRARY_PATH);
$webLibPath = api_get_path(WEB_LIBRARY_PATH);
$htmlHeadXtra[] = '<script type="text/javascript">
function load_history_ticket (div_course,ticket_id) {
$htmlHeadXtra[] = '<script>
function load_history_ticket(div_course, ticket_id) {
$.ajax({
contentType: "application/x-www-form-urlencoded",
beforeSend: function(object) {
@ -34,21 +34,16 @@ function load_history_ticket (div_course,ticket_id) {
}
});
}
function clear_course_list (div_course) {
function clear_course_list(div_course) {
$("div#"+div_course).html("&nbsp;");
$("div#"+div_course).hide("");
}
$(function() {
$( "#keyword_start_date_start" ).datepicker({ dateFormat: ' . "'dd/mm/yy'" . ' });
$( "#keyword_start_date_end" ).datepicker({ dateFormat: ' . "'dd/mm/yy'" . ' });
});
$(document).ready(function() {
$("#advanced_search_form").css("display","none");
});
function display_advanced_search_form () {
function display_advanced_search_form() {
if ($("#advanced_search_form").css("display") == "none") {
$("#advanced_search_form").css("display","block");
$("#img_plus_and_minus").html(\'&nbsp;' . Display::return_icon('div_hide.gif', get_lang('Hide'), array('style' => 'vertical-align:middle')) . '&nbsp;' . get_lang('AdvancedSearch') . '\');
@ -57,70 +52,7 @@ function display_advanced_search_form () {
$("#img_plus_and_minus").html(\'&nbsp;' . Display::return_icon('div_show.gif', get_lang('Show'), array('style' => 'vertical-align:middle')) . '&nbsp;' . get_lang('AdvancedSearch') . '\');
}
}
</script>
<style>
.label2 {
float: left;
text-align: left;
width: 75px;
}
.label3 {
margin-left: 20px;
float: left;
text-align: left;
margin-top: 10px;
width: 95px;
}
.label4 {
float: left;
text-align: left;
margin-top: 10px;
width: 75px;
}
.formw2 {
float: left;
margin-left: 4px;
margin-top: 5px;
}
.blackboard_show {
float: left;
position: absolute;
border: 1px solid black;
width: 350px;
background-color: white;
z-index: 99;
padding: 3px;
display: inline;
}
.blackboard_hide {
display: none;
}
.advanced-parameters {
margin-top: 5px;
}
.remove-margin-top {
margin-top: 0px;
}
.select-margin-top {
margin-top: -5px;
}
.input-width {
width: 170px;
}
.fleft {
float: left;
}
</style>';
</script>';
$this_section = 'tickets';
unset($_SESSION['this_section']);
@ -138,68 +70,69 @@ if ($table->per_page == 0) {
$table->per_page = 20;
}
if (isset($_GET['action'])) {
global $table;
$action = $_GET['action'];
switch ($action) {
case 'assign':
if ($isAdmin && isset($_GET['ticket_id']))
TicketManager::assign_ticket_user($_GET['ticket_id'], $user_id);
break;
case 'unassign':
if ($isAdmin && isset($_GET['ticket_id']))
TicketManager::assign_ticket_user($_GET['ticket_id'], 0);
break;
case 'alert':
if (!$isAdmin && isset($_GET['ticket_id']))
TicketManager::send_alert($_GET['ticket_id'], $user_id);
break;
case 'export':
$data = array(
array(
$plugin->get_lang('TicketNum'),
$plugin->get_lang('Date'),
$plugin->get_lang('DateLastEdition'),
$plugin->get_lang('Category'),
$plugin->get_lang('User'),
$plugin->get_lang('Program'),
$plugin->get_lang('Responsible'),
$plugin->get_lang('Status'),
$plugin->get_lang('Description')
)
$action = isset($_GET['action']) ? $_GET['action'] : '';
switch ($action) {
case 'assign':
if ($isAdmin && isset($_GET['ticket_id'])) {
TicketManager::assign_ticket_user($_GET['ticket_id'], $user_id);
}
break;
case 'unassign':
if ($isAdmin && isset($_GET['ticket_id'])) {
TicketManager::assign_ticket_user($_GET['ticket_id'], 0);
}
break;
case 'alert':
if (!$isAdmin && isset($_GET['ticket_id'])) {
TicketManager::send_alert($_GET['ticket_id'], $user_id);
}
break;
case 'export':
$data = array(
array(
$plugin->get_lang('TicketNum'),
$plugin->get_lang('Date'),
$plugin->get_lang('DateLastEdition'),
$plugin->get_lang('Category'),
$plugin->get_lang('User'),
$plugin->get_lang('Program'),
$plugin->get_lang('Responsible'),
$plugin->get_lang('Status'),
$plugin->get_lang('Description')
)
);
$datos = $table->get_clean_html();
foreach ($datos as $ticket) {
$ticket[0] = substr(strip_tags($ticket[0]), 0, 12);
$ticket_rem = array(
utf8_decode(strip_tags($ticket[0])),
utf8_decode(api_html_entity_decode($ticket[1])),
utf8_decode(strip_tags($ticket[2])),
utf8_decode(strip_tags($ticket[3])),
utf8_decode(strip_tags($ticket[4])),
utf8_decode(strip_tags($ticket[5])),
utf8_decode(strip_tags($ticket[6])),
utf8_decode(strip_tags($ticket[7])),
utf8_decode(strip_tags(str_replace('&nbsp;', ' ', $ticket[9])))
);
$datos = $table->get_clean_html();
foreach ($datos as $ticket) {
$ticket[0] = substr(strip_tags($ticket[0]), 0, 12);
$ticket_rem = array(
utf8_decode(strip_tags($ticket[0])),
utf8_decode(api_html_entity_decode($ticket[1])),
utf8_decode(strip_tags($ticket[2])),
utf8_decode(strip_tags($ticket[3])),
utf8_decode(strip_tags($ticket[4])),
utf8_decode(strip_tags($ticket[5])),
utf8_decode(strip_tags($ticket[6])),
utf8_decode(strip_tags($ticket[7])),
utf8_decode(strip_tags(str_replace('&nbsp;', ' ', $ticket[9])))
);
$data[] = $ticket_rem;
}
Export::arrayToXls($data, $plugin->get_lang('Tickets'));
exit;
break;
case 'close_tickets':
TicketManager::close_old_tickets();
break;
default:
break;
}
$data[] = $ticket_rem;
}
Export::arrayToXls($data, $plugin->get_lang('Tickets'));
exit;
break;
case 'close_tickets':
TicketManager::close_old_tickets();
break;
default:
break;
}
// $nameTools = api_xml_http_response_encode($plugin->get_lang('MyTickets'));
$user_id = api_get_user_id();
$isAdmin = api_is_platform_admin();
Display::display_header($plugin->get_lang('MyTickets'));
if ($isAdmin) {
$getParameters = [
'keyword',
@ -236,50 +169,43 @@ if ($isAdmin) {
if (isset($_GET['submit_simple'])) {
$get_parameter .= "&submit_simple=";
}
//select categories
$select_types = '<select class="chzn-select" name = "keyword_category" id="keyword_category" ">';
$select_types .= '<option value="">---' . get_lang('Select') . '---</option>';
// Select categories
$selectTypes = [];
$types = TicketManager::get_all_tickets_categories();
foreach ($types as $type) {
$select_types.= "<option value = '" . $type['category_id'] . "'>" . $type['name'] . "</option>";
$selectTypes[$type['category_id']] = $type['name'];
}
$select_types .= "</select>";
//select admins
$select_admins = '<select class ="chzn-select" name = "keyword_admin" id="keyword_admin" ">';
$select_admins .= '<option value="">---' . get_lang('Select') . '---</option>';
$select_admins .= '<option value = "0">' . $plugin->get_lang('Unassigned') . '</option>';
$admins = UserManager::get_user_list_like(array("status" => "1"), array("username"), true);
$selectAdmins = [
0 => $plugin->get_lang('Unassigned')
];
foreach ($admins as $admin) {
$select_admins.= "<option value = '" . $admin['user_id'] . "'>" . $admin['lastname'] . " ," . $admin['firstname'] . "</option>";
$selectAdmins[$admin['user_id']] = $admin['complete_name'];
}
$select_admins .= "</select>";
//select status
$select_status = '<select class ="chzn-select" name = "keyword_status" id="keyword_status" >';
$select_status .= '<option value="">---' . get_lang('Select') . '---</option>';
$status = TicketManager::get_all_tickets_status();
$selectStatus = [];
foreach ($status as $stat) {
$select_status.= "<option value = '" . $stat['status_id'] . "'>" . $stat['name'] . "</option>";
$selectStatus[$stat['status_id']] = $stat['name'];
}
$select_status .= "</select>";
//select priority
$select_priority = '<select name = "keyword_priority" id="keyword_priority" >';
$select_priority .= '<option value="">' . get_lang('All') . '</option>';
$select_priority .= '<option value="NRM">' . $plugin->get_lang('PriorityNormal') . '</option>';
$select_priority .= '<option value="HGH">' . $plugin->get_lang('PriorityHigh') . '</option>';
$select_priority .= '<option value="LOW">' . $plugin->get_lang('PriorityLow') . '</option>';
$select_priority .= "</select>";
//select unread
$select_unread = '<select name = "keyword_unread" id="keyword_unread" >';
$select_unread .= '<option value="">' . get_lang('All') . '</option>';
$select_unread .= '<option value="yes">' . $plugin->get_lang('Unread') . '</option>';
$select_unread .= '<option value="no">' . $plugin->get_lang('Read') . '</option>';
$select_unread .= "</select>";
$selectPriority = [
'' => get_lang('All'),
TicketManager::PRIORITY_NORMAL => $plugin->get_lang('PriorityNormal'),
TicketManager::PRIORITY_HIGH => $plugin->get_lang('PriorityHigh'),
TicketManager::PRIORITY_LOW => $plugin->get_lang('PriorityLow')
];
$selectStatusUnread = [
'' => get_lang('All'),
'yes' => $plugin->get_lang('Unread'),
'no' => $plugin->get_lang('Read')
];
// Create a search-box
$form = new FormValidator('search_simple', 'get', '', '', null, false);
$renderer = & $form->defaultRenderer();
$renderer->setCustomElementTemplate('<span>{element}</span> ');
$form->addElement('text', 'keyword', get_lang('Keyword'), 'size="25"');
$form = new FormValidator('search_simple', 'get', '', '', array(), FormValidator::LAYOUT_INLINE);
$form->addText('keyword', get_lang('Keyword'), 'size="25"');
$form->addButtonSearch(get_lang('Search'), 'submit_simple');
$form->addElement('static', 'search_advanced_link', null,
'<a href="javascript://" class = "advanced-parameters" onclick="display_advanced_search_form();">'
@ -291,11 +217,9 @@ if ($isAdmin) {
if (api_is_platform_admin()) {
echo '<span class="left">' .
'<a href="' . api_get_path(WEB_PLUGIN_PATH) . 'ticket/src/new_ticket.php">' .
Display::return_icon('add.png', $plugin->get_lang('TckNew'), '', '32') . '</a>' .
Display::return_icon('add.png', $plugin->get_lang('TckNew'), '', ICON_SIZE_MEDIUM) . '</a>' .
'<a href="' . api_get_self() . '?action=export' . $get_parameter . $get_parameter2 . '">' .
Display::return_icon('export_excel.png', get_lang('Export'), '', '32') . '</a>';
Display::return_icon('export_excel.png', get_lang('Export'), '', ICON_SIZE_MEDIUM) . '</a>';
if ($plugin->get('allow_category_edition')) {
echo Display::url(
Display::return_icon('folder_document.gif'),
@ -308,87 +232,26 @@ if ($isAdmin) {
}
$form->display();
echo '</div>';
echo '<form action="' . api_get_self() . '" method="get" name="advanced_search" id="advanced_search" display:"none">
<div id="advanced_search_form" style="display: block;">
<div>
<div class="form_header">' . get_lang('AdvancedSearch') . '</div>
</div>
<table >
<tbody>
<tr>
<td>
<div>
<div class="label2">' . get_lang('Category') . ': </div>
<div class="formw2" style="margin-top: -5px;">' . $select_types . '</div>
</div>
</td>
<td>
<div>
<div class="label3">' . get_lang('User') . ': </div>
<div class="formw2"><input class="input-width" id="keyword_request_user" name="keyword_request_user" type="text"></div>
</div>
</td>
<td>
<div>
<div class="label3">' . $plugin->get_lang('RegisterDate') . ': </div>
<div class="formw2"><input class="input-width" id="keyword_start_date_start" name="keyword_start_date_start" type="text"></div>
</div>
</td>
<td>
<div>
<div class="label3"><input type="checkbox" name="keyword_dates" value="1">' . $plugin->get_lang('Untill') . '</div>
<div class="formw2"><input class="input-width" id="keyword_start_date_end" name="keyword_start_date_end" type="text"></div>
</div>
</td>
</tr>
<tr >
<td>
<div>
<div class="label2">' . $plugin->get_lang('AssignedTo') . ': </div>
<div class="formw2 select-margin-top">' . $select_admins . '</div>
</div>
</td>
<td>
<div>
<div class="label3 remove-margin-top">' . get_lang('Status') . ':</div>
<div class="formw2 select-margin-top">' . $select_status . '</div>
</div>
</td>
<td>
<div>
<div>
<div class="label3">' . $plugin->get_lang('Priority') . ': </div>
<div class="formw2">' . $select_priority . '</div>
</div>
</td>
<td>
<div>
<div>
<div class="label3">' . get_lang('Status') . ': </div>
<div class="formw2">' . $select_unread . '</div>
</div>
</td>
</tr>
<tr>
<td>
<div >
<div class="label4">' . get_lang('Course') . ': </div>
<div class="formw2">
<input id="keyword_course" style="width: 170px;" name="keyword_course" type="text"></div>
</div>
</td>
<td colspan= "3">
<div>
<button name="submit_advanced" type="submit">' . get_lang('AdvancedSearch') . '</button>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<input name="_qf__advanced_search" type="hidden" value="">
<div class="clear">&nbsp;</div>
</form>';
$advancedSearchForm = new FormValidator(
'advanced_search',
'get',
api_get_self(),
null,
['style' => 'display:"none"', 'id' => 'advanced_search_form']
);
$advancedSearchForm->addHeader(get_lang('AdvancedSearch'));
$advancedSearchForm->addSelect('keyword_category', get_lang('Category'), $selectTypes, ['placeholder' => get_lang('Select')]);
//$advancedSearchForm->addText('keyword_request_user', get_lang('User'), false);
$advancedSearchForm->addDateTimePicker('keyword_start_date_start', $plugin->get_lang('RegisterDate'));
$advancedSearchForm->addDateTimePicker('keyword_start_date_end', $plugin->get_lang('Untill'));
$advancedSearchForm->addSelect('keyword_admin', $plugin->get_lang('AssignedTo') , $selectAdmins, ['placeholder' => get_lang('All')]);
$advancedSearchForm->addSelect('keyword_status', get_lang('Status'), $selectStatus, ['placeholder' => get_lang('Select')]);
$advancedSearchForm->addSelect('keyword_priority', $plugin->get_lang('Priority'), $selectPriority, ['placeholder' => get_lang('All')]);
$advancedSearchForm->addSelect('keyword_unread', get_lang('Status'), $selectStatusUnread, ['placeholder' => get_lang('All')]);
$advancedSearchForm->addText('keyword_course', get_lang('Course'), false);
$advancedSearchForm->addButtonSearch(get_lang('AdvancedSearch'), 'submit_advanced');
$advancedSearchForm->display();
} else {
if ($plugin->get('allow_student_add') == 'true') {
echo '<div class="actions" >';
@ -397,8 +260,6 @@ if ($isAdmin) {
Display::return_icon('add.png', $plugin->get_lang('TckNew'), '', '32') .
'</a>' .
'</span>';
echo '<span style="float:right;">' .
'</span>';
echo '</div>';
}
}
@ -408,11 +269,10 @@ if ($isAdmin) {
$table->set_header(1, $plugin->get_lang('Date'), true);
$table->set_header(2, $plugin->get_lang('DateLastEdition'), true);
$table->set_header(3, $plugin->get_lang('Category'), true);
$table->set_header(4, $plugin->get_lang('User'), true);
$table->set_header(5, $plugin->get_lang('Responsible'), true);
$table->set_header(4, $plugin->get_lang('CreatedBy'), true);
$table->set_header(5, $plugin->get_lang('AssignedTo'), true);
$table->set_header(6, $plugin->get_lang('Status'), true);
$table->set_header(7, $plugin->get_lang('Message'), true);
$table->set_header(8, get_lang('Actions'), true);
} else {
echo '<center><h1>' . $plugin->get_lang('MyTickets') . '</h1></center>';
echo '<center><p>' . $plugin->get_lang('MsgWelcome') . '</p></center>';
@ -424,8 +284,7 @@ if ($isAdmin) {
$table->set_header(2, $plugin->get_lang('DateLastEdition'), true);
$table->set_header(3, $plugin->get_lang('Category'));
$table->set_header(4, $plugin->get_lang('Status'), false);
$table->set_header(5, get_lang('Actions'), false);
}
}
$table->display();
Display::display_footer();

55
plugin/ticket/src/new_ticket.php
Unescape View File

@ -6,7 +6,7 @@
*/
$cidReset = true;
require_once '../config.php';
require_once __DIR__.'/../config.php';
$plugin = TicketPlugin::create();
if (!api_is_platform_admin() &&
@ -195,7 +195,7 @@ function show_form_send_ticket()
// Category List
$categoryList = array();
foreach ($types as $type) {
$categoryList[$type['category_id']] = $type['name'] . ": " . $type['description'];
$categoryList[$type['category_id']] = $type['name'].': '.$type['description'];
}
// Status List
@ -205,52 +205,51 @@ function show_form_send_ticket()
'id' => 'status_id',
'for' => 'status_id'
);
$statusList[NEWTCK] = $plugin->get_lang('StatusNew');
$statusList[TicketManager::STATUS_NEW] = $plugin->get_lang('StatusNew');
if (api_is_platform_admin()) {
$statusAttributes = array(
'id' => 'status_id',
'for' => 'status_id',
'style' => 'width: 562px;'
);
$statusList[PENDING] = $plugin->get_lang('StatusPending');
$statusList[UNCONFIRMED] = $plugin->get_lang('StatusUnconfirmed');
$statusList[CLOSE] = $plugin->get_lang('StatusClose');
$statusList[REENVIADO] = $plugin->get_lang('StatusForwarded');
$statusList[TicketManager::STATUS_PENDING] = $plugin->get_lang('StatusPending');
$statusList[TicketManager::STATUS_UNCONFIRMED] = $plugin->get_lang('StatusUnconfirmed');
$statusList[TicketManager::STATUS_CLOSE] = $plugin->get_lang('StatusClose');
$statusList[TicketManager::STATUS_FORWARDED] = $plugin->get_lang('StatusForwarded');
}
//End Status List
//Source List
// Source List
$sourceList = array();
$sourceAttributes = array(
'style' => 'display: none;',
'id' => 'source_id',
'for' => 'source_id'
);
$sourceList[SRC_PLATFORM] = $plugin->get_lang('SrcPlatform');
$sourceList[TicketManager::SOURCE_PLATFORM] = $plugin->get_lang('SrcPlatform');
if (api_is_platform_admin()) {
$sourceAttributes = array(
'id' => 'source_id',
'for' => 'source_id',
'style' => 'width: 562px;'
);
$sourceList[SRC_EMAIL] = $plugin->get_lang('SrcEmail');
$sourceList[SRC_PHONE] = $plugin->get_lang('SrcPhone');
$sourceList[SRC_PRESC] = $plugin->get_lang('SrcPresential');
$sourceList[TicketManager::SOURCE_EMAIL] = $plugin->get_lang('SrcEmail');
$sourceList[TicketManager::SOURCE_PHONE] = $plugin->get_lang('SrcPhone');
$sourceList[TicketManager::SOURCE_PRESENTIAL] = $plugin->get_lang('SrcPresential');
}
//End Source List
//Priority List
// Priority List
$priorityList = array();
$priorityList[NORMAL] = $plugin->get_lang('PriorityNormal');
$priorityList[HIGH] = $plugin->get_lang('PriorityHigh');
$priorityList[LOW] = $plugin->get_lang('PriorityLow');
//End Priority List
$priorityList[TicketManager::PRIORITY_NORMAL] = $plugin->get_lang('PriorityNormal');
$priorityList[TicketManager::PRIORITY_HIGH] = $plugin->get_lang('PriorityHigh');
$priorityList[TicketManager::PRIORITY_LOW] = $plugin->get_lang('PriorityLow');
$form = new FormValidator(
'send_ticket',
'POST',
api_get_self(),
"",
'',
array(
'enctype' => 'multipart/form-data',
'onsubmit' => 'return validate()'
@ -336,8 +335,6 @@ function show_form_send_ticket()
);
//}
$form->addElement(
'text',
'personal_email',
@ -347,7 +344,6 @@ function show_form_send_ticket()
)
);
$form->addLabel('',
Display::div(
'',
@ -393,7 +389,6 @@ function show_form_send_ticket()
)
);
$form->addElement('file', 'attach_1', get_lang('FilesAttachment'));
$form->addLabel('', '<span id="filepaths"><div id="filepath_1"></div></span>');
@ -429,7 +424,7 @@ function save_ticket()
global $plugin;
$category_id = $_POST['category_id'];
$content = $_POST['content'];
if ($_POST['phone'] != "") {
if ($_POST['phone'] != '') {
$content .= '<p style="color:red">&nbsp;' . get_lang('Phone') . ': ' . Security::remove_XSS($_POST['phone']). '</p>';
}
$course_id = isset($_POST['course_id']) ? $_POST['course_id'] : 0;
@ -443,7 +438,6 @@ function save_ticket()
$priority = $_POST['priority_id'];
$status = $_POST['status_id'];
$file_attachments = $_FILES;
$responsible = (api_is_platform_admin() ? api_get_user_id() : 0);
if (TicketManager::insert_new_ticket(
$category_id,
@ -458,11 +452,12 @@ function save_ticket()
$source,
$priority,
$status,
$user_id,
$responsible
)
) {
header('location:' . api_get_path(WEB_PLUGIN_PATH) . PLUGIN_NAME . '/src/myticket.php?message=success');
$user_id
)) {
Display::addFlash(
Display::return_message($plugin->get_lang('TckSuccessSave'), 'success')
);
header('Location:' . api_get_path(WEB_PLUGIN_PATH) . PLUGIN_NAME . '/src/myticket.php');
exit;
} else {
Display::display_header(get_lang('ComposeMessage'));

3
plugin/ticket/src/report.php
Unescape View File

@ -5,9 +5,8 @@
* @package chamilo.plugin.ticket
*/
$language_file = array('trad4all');
$cidReset = true;
require_once '../config.php';
require_once __DIR__.'/../config.php';
$plugin = TicketPlugin::create();
api_block_anonymous_users();

15
plugin/ticket/src/test.html
Unescape View File

@ -1,15 +0,0 @@
<div class="actions">
<span style="float: right;">
<a href="/main/admin/user_add.php"><img title="Añadir usuarios" alt="Añadir usuarios" src="/main/img/icons/32/new_user.png"></a>
</span>
<form id="search_simple" name="search_simple" method="get" action="/main/admin/user_list.php" class="form-search">
<fieldset>
<span><input type="text" name="keyword" size="25"></span>
<span><button type="submit" name="submit" class="btn btn">Buscar</button></span>
<span><a onclick="display_advanced_search_form();" class="advanced_parameters" href="javascript://">
<span id="img_plus_and_minus">&nbsp;<img title="Mostrar" alt="Mostrar" src="/main/img/div_show.gif" style="vertical-align: middle">&nbsp;Advanced search</span></a>
</span>
<div class="clear"></div>
</fieldset>
</form>
</div>

868
plugin/ticket/src/ticket.class.php
View File

File diff suppressed because it is too large Load Diff

2
plugin/ticket/src/ticket_assign_log.php
Unescape View File

@ -5,7 +5,7 @@
* @package chamilo.plugin.ticket
*/
require_once '../config.php';
require_once __DIR__.'/../config.php';
$plugin = TicketPlugin::create();

268
plugin/ticket/src/ticket_details.php
Unescape View File

@ -6,7 +6,7 @@
* @package chamilo.plugin.ticket
*/
$cidReset = true;
require_once '../config.php';
require_once __DIR__.'/../config.php';
$plugin = TicketPlugin::create();
api_block_anonymous_users();
@ -16,15 +16,14 @@ $isAdmin = api_is_platform_admin();
$interbreadcrumb[] = array('url' => 'myticket.php', 'name' => $plugin->get_lang('MyTickets'));
$interbreadcrumb[] = array('url' => '#', 'name' => $plugin->get_lang('TicketDetail'));
$disableReponseButtons = "";
$disableReponseButtons = '';
if ($isAdmin) {
$disableReponseButtons = "$('#responseyes').attr('disabled', 'disabled');
$('#responseno').attr('disabled', 'disabled');";
}
$htmlHeadXtra[] = '
<script language="javascript">
$(document).ready(function(){
$htmlHeadXtra[] = '<script>
$(document).ready(function() {
$("#dialog-form").dialog({
autoOpen: false,
height: 450,
@ -67,8 +66,7 @@ $(document).ready(function(){
return false;
}
});
' . $disableReponseButtons . '
'.$disableReponseButtons.'
});
function validate() {
@ -133,8 +131,7 @@ function add_image_form() {
}
</script>';
$htmlHeadXtra[] = '
<style>
$htmlHeadXtra[] = '<style>
div.row div.label2 {
float:left;
text-align: right;
@ -195,13 +192,13 @@ if (!isset($_GET['ticket_id'])) {
if (isset($_POST['response'])) {
if ($user_id == $ticket['ticket']['request_user']) {
$response = ($_POST['response'] == "1") ? true : ($_POST['response'] == "0" ? false : null);
if ($response && $ticket['ticket']['status_id'] == 'XCF') {
if ($response && $ticket['ticket']['status_id'] == TicketManager::STATUS_UNCONFIRMED) {
TicketManager::close_ticket($_GET['ticket_id'], $user_id);
$ticket['ticket']['status_id'] = 'CLS';
$ticket['ticket']['status_id'] = TicketManager::STATUS_CLOSE;
$ticket['ticket']['status'] = $plugin->get_lang('Closed');
} else if (!is_null($response) && $ticket['ticket']['status_id'] == 'XCF') {
TicketManager::update_ticket_status('PND', $_GET['ticket_id'], $user_id);
$ticket['ticket']['status_id'] = 'PND';
} else if (!is_null($response) && $ticket['ticket']['status_id'] == TicketManager::STATUS_UNCONFIRMED) {
TicketManager::update_ticket_status(TicketManager::STATUS_PENDING, $_GET['ticket_id'], $user_id);
$ticket['ticket']['status_id'] = TicketManager::STATUS_PENDING;
$ticket['ticket']['status'] = $plugin->get_lang('StatusPending');
}
}
@ -210,42 +207,46 @@ if (isset($_REQUEST['action'])) {
$action = $_REQUEST['action'];
switch ($action) {
case 'assign':
if (api_is_platform_admin() && isset($_GET['ticket_id']))
if (api_is_platform_admin() && isset($_GET['ticket_id'])) {
TicketManager::assign_ticket_user($_GET['ticket_id'], $_POST['admins']);
$ticket['ticket']['assigned_last_user'] = $_POST['admins'];
}
Display::addFlash(Display::return_message(get_lang('Updated')));
header("Location:" . api_get_self() . "?ticket_id=" . $ticket_id);
exit;
break;
case 'unassign':
if (api_is_platform_admin() && isset($_GET['ticket_id']))
if (api_is_platform_admin() && isset($_GET['ticket_id'])) {
TicketManager::assign_ticket_user($_GET['ticket_id'], 0);
$ticket['ticket']['assigned_last_user'] = 0;
}
Display::addFlash(Display::return_message(get_lang('Updated')));
header("Location:" . api_get_self() . "?ticket_id=" . $ticket_id);
exit;
break;
default:
break;
}
}
$titulo = 'Ticket #' . $ticket['ticket']['ticket_code'];
$firstMessage = is_array($ticket['messages']) ? $ticket['messages'][0] : '';
$subTitle = '';
if (!empty($firstMessage) && isset($firstMessage['subject'])) {
$subTitle = $firstMessage['subject'];
}
$title = 'Ticket #' . $ticket['ticket']['ticket_code'];
if (!isset($_POST['compose'])) {
if (isset($_REQUEST['close'])) {
TicketManager::close_ticket($_REQUEST['ticket_id'], $user_id);
$ticket['ticket']['status_id'] = 'CLS';
$ticket['ticket']['status_id'] = TicketManager::STATUS_CLOSE;
$ticket['ticket']['status'] = $plugin->get_lang('Closed');
}
$ticket['ticket']['request_user'] = intval($ticket['ticket']['request_user']);
/*$ticket['ticket']['request_user'] = intval($ticket['ticket']['request_user']);
if ($ticket['ticket']['request_user'] == $user_id || intval($ticket['ticket']['assigned_last_user']) == $user_id) {
TicketManager::update_message_status($ticket_id, $ticket['ticket']['request_user']);
}
}*/
Display::display_header();
$form_close_ticket = "";
if ($ticket['ticket']['status_id'] != 'REE' && $ticket['ticket']['status_id'] != 'CLS' && $isAdmin) {
$form_close_ticket = '';
if ($ticket['ticket']['status_id'] != TicketManager::STATUS_FORWARDED &&
$ticket['ticket']['status_id'] != TicketManager::STATUS_CLOSE &&
$isAdmin
) {
if (intval($ticket['ticket']['assigned_last_user']) == $user_id) {
if ($ticket['ticket']['status_id'] != 'CLS') {
if ($ticket['ticket']['status_id'] != TicketManager::STATUS_CLOSE) {
$form_close_ticket.= '<a href="' . api_get_self() . '?close=1&ticket_id=' . $ticket['ticket']['ticket_id'] . '" id="close" class="btn btn-danger" >';
$form_close_ticket.= get_lang('Close') . '</a>';
}
@ -253,19 +254,18 @@ if (!isset($_POST['compose'])) {
}
$img_assing = '';
if ($isAdmin && $ticket['ticket']['status_id'] != 'CLS' && $ticket['ticket']['status_id'] != 'REE') {
if ($ticket['ticket']['assigned_last_user'] != 0 && $ticket['ticket']['assigned_last_user'] == $user_id) {
$img_assing = '<a class="btn btn-warning" href="' . api_get_self() . '?ticket_id=' . $ticket['ticket']['ticket_id'] . '&amp;action=unassign" id="unassign">
'.get_lang('Unassign').'
</a>';
} else {
$img_assing = '<a href="#" id="assign" class="btn btn-success">'.get_lang('Assign').'</a>';
if (empty($ticket['ticket']['assigned_last_user'])) {
$img_assing = '<a href="#" id="assign" class="btn btn-success">'.get_lang('Assign').'</a>';
} else {
if ($isAdmin) {
$img_assing = '<a class="btn btn-warning" href="#" id="assign">
'.get_lang('ChangeAssign').'
</a>';
}
}
$bold = '';
if ($ticket['ticket']['status_id'] == 'CLS') {
if ($ticket['ticket']['status_id'] == TicketManager::STATUS_CLOSE) {
$bold = 'style = "font-weight: bold;"';
echo "<style>
#confirmticket {
@ -274,17 +274,17 @@ if (!isset($_POST['compose'])) {
</style>";
}
if ($isAdmin) {
$senderData = get_lang('AddedBy') . ' ' . $ticket['ticket']['user_url'] . ' (' . $ticket['usuario']['username'] . ').';
$senderData = get_lang('AddedBy'). ' '.$ticket['ticket']['user_url'].' (' . $ticket['usuario']['username'] . ').';
} else {
$senderData = get_lang('AddedBy') . ' ' . $ticket['usuario']['complete_name'] . ' (' . $ticket['usuario']['username'] . ').';
$senderData = get_lang('AddedBy'). ' '.$ticket['usuario']['complete_name'].' (' . $ticket['usuario']['username']. ').';
}
echo '
<table width="100%" >
<tr>
<td colspan="3" style="width:65%">
<h1>' . $titulo . ' '.$form_close_ticket.' '.$img_assing.' </h1>
<h2>'.$subTitle.'</h2>
<td colspan="3">
<h1>'.$title.' '.$form_close_ticket.' '.$img_assing.' </h1>
<h2>'.$ticket['ticket']['subject'].'</h2>
<p>
'.$senderData.' ' .
get_lang('Created') . ' '.
@ -311,6 +311,17 @@ if (!isset($_POST['compose'])) {
<tr>
<td><p><b>' . $plugin->get_lang('Priority') . ': </b>' . $ticket['ticket']['priority'] . '<p></td>
</tr>';
if (!empty($ticket['ticket']['assigned_last_user'])) {
$assignedUser = api_get_user_info($ticket['ticket']['assigned_last_user']);
echo '<tr>
<td><p><b>' . $plugin->get_lang('AssignedTo') . ': </b>' . $assignedUser['complete_name'] . '<p></td>
</tr>';
} else {
echo '<tr>
<td><p><b>' . $plugin->get_lang('AssignedTo') . ': </b>-<p></td>
</tr>';
}
if ($ticket['ticket']['course_url'] != null) {
echo '<tr>
<td><p>' . get_lang('Course') . ':</p></td>
@ -320,17 +331,28 @@ if (!isset($_POST['compose'])) {
</tr>';
}
echo '<tr>
<td><b>' . get_lang('Description') . ':</b> <br />
'.$firstMessage['message'].'</td>
<td>
<hr />
<b>' . get_lang('Description') . ':</b> <br />
'.$ticket['ticket']['message'].'
<hr />
</td>
</tr>
';
// select admins
// Select admins
$select_admins = '<select class ="chzn-select" style="width: 350px; " name = "admins" id="admins" ">';
$admins = UserManager::get_user_list_like(array("status" => "1"), array("username"), true);
$admins = UserManager::get_user_list_like(
array('status' => COURSEMANAGER), array('username'),
true
);
$select_admins .= '<option value="" >'.get_lang('None').'</option>';
foreach ($admins as $admin) {
$select_admins.= "<option value = '" . $admin['user_id'] . "' " . (($user_id == $admin['user_id']) ? ("selected='selected'") : "") . ">" . $admin['lastname'] . ", " . $admin['firstname'] . "</option>";
$select_admins.= "<option value = '" . $admin['user_id'] . "' " . (($user_id == $admin['user_id']) ? ("selected='selected'") : '') . ">" .
$admin['complete_name'] . "</option>";
}
$select_admins .= "</select>";
echo '<div id="dialog-form" title="' . $plugin->get_lang('AssignTicket') . '" >';
@ -345,84 +367,158 @@ if (!isset($_POST['compose'])) {
echo '</table>';
$messages = $ticket['messages'];
unset($messages[0]);
$logs = TicketManager::get_assign_log($ticket_id);
$counter = 1;
foreach ($messages as $message) {
$type = "success";
$date = Display::url(
date_to_str_ago($message['sys_insert_datetime']),
'#',
['title' => api_get_local_time($message['sys_insert_datetime']), 'class' => 'boot-tooltip']
);
if ($message['admin']) {
$type = "normal";
if ($isAdmin) {
$message['message'] .= '<br/><b>' . $plugin->get_lang('AttendedBy') . ': ' . $message['user_created'] . " - " . api_convert_and_format_date(api_get_local_time($message['sys_insert_datetime']), DATE_TIME_FORMAT_LONG, _api_get_timezone()) . "</b>";
}
}else {
$message['message'] .= '<br /><b>' . get_lang('Sent') . ':</b> ' . api_convert_and_format_date(api_get_local_time($message['sys_insert_datetime']), DATE_TIME_FORMAT_LONG, _api_get_timezone());
$receivedMessage = '';
if (!empty($message['subject'])) {
$receivedMessage = '<b>'.get_lang('Subject') . ': </b> '.$message['subject'].'<br/>';
}
$receivedMessage = '<b>'.get_lang('Message') . ':</b><br/>'.$message['message'].'<br/>';
$receivedMessage = '<b>' . get_lang('Subject') . ': </b> ' . $message['subject'] . '<br/>
<b>' . get_lang('Message') . ':</b><br/>' . $message['message'] . '<br/>';
$attachementLinks = "";
if (isset($message['atachments'])) {
$attachmentLinks = '';
if (isset($message['attachments'])) {
$attributeClass = array(
'class' => 'attachment-link'
);
foreach ($message['atachments'] as $attach) {
$attachementLinks .= Display::tag('div', $attach['attachment_link'], $attributeClass);
foreach ($message['attachments'] as $attach) {
$attachmentLinks .= Display::tag('div', $attach['attachment_link'], $attributeClass);
}
}
$entireMessage = $receivedMessage . $attachementLinks;
echo Display::return_message($entireMessage, $type, false);
$entireMessage = $receivedMessage . $attachmentLinks;
$counterLink = Display::url('#'.$counter, api_get_self().'?ticket_id='.$ticket_id.'#note-'.$counter);
echo '<a id="note-'.$counter.'"> </a><h4>' . sprintf($plugin->get_lang('UpdatedByX'), $message['user_created']).' '.$date.
' <span class="pull-right">'.$counterLink.'</span></h4>';
echo Display::div(
$entireMessage, ['class' => 'well']
);
$counter++;
}
$subject = get_lang('ReplyShort') .": " . $firstMessage['subject'];
$user_admin = api_is_platform_admin();
if ($ticket['ticket']['status_id'] != 'REE' AND $ticket['ticket']['status_id'] != 'CLS') {
if (!$isAdmin && $ticket['ticket']['status_id'] != 'XCF') {
show_form_send_message();
$subject = get_lang('ReplyShort') .': '.$ticket['ticket']['subject'];
if ($ticket['ticket']['status_id'] != TicketManager::STATUS_FORWARDED &&
$ticket['ticket']['status_id'] != TicketManager::STATUS_CLOSE
) {
if (!$isAdmin && $ticket['ticket']['status_id'] != TicketManager::STATUS_UNCONFIRMED) {
show_form_send_message($ticket['ticket']);
} else {
if (intval($ticket['ticket']['assigned_last_user']) == $user_id) {
show_form_send_message();
$cheked = "";
if (
$ticket['ticket']['assigned_last_user'] == $user_id ||
$ticket['ticket']['sys_insert_user_id'] == $user_id ||
$isAdmin
) {
show_form_send_message($ticket['ticket']);
}
}
}
Display::display_footer();
} else {
$ticket_id = $_POST['ticket_id'];
$content = $_POST['content'];
$subject = $_POST['subject'];
$mensajeconfirmacion = isset($_POST['confirmation']) ? true : false;
$message = isset($_POST['confirmation']) ? true : false;
$file_attachments = $_FILES;
$user_id = api_get_user_id();
TicketManager::insert_message($ticket_id, $subject, $content, $file_attachments, $user_id, 'NOL', $mensajeconfirmacion);
header("location:" . api_get_self() . "?ticket_id=" . $ticket_id);
TicketManager::insert_message(
$ticket_id,
$subject,
$content,
$file_attachments,
$user_id,
'NOL',
$message
);
if ($isAdmin) {
TicketManager::updateTicket(
[
'priority_id' => $_POST['priority_id'],
'status_id' => $_POST['status_id']
],
$ticket_id,
api_get_user_id()
);
}
Display::addFlash(Display::return_message(get_lang('Saved')));
header("Location:" . api_get_self() . "?ticket_id=" . $ticket_id);
exit;
}
function show_form_send_message()
/**
* @param array $ticket
*/
function show_form_send_message($ticket)
{
global $isAdmin;
global $ticket;
global $subject;
global $plugin;
Display::div('', array('span2'));
$form = new FormValidator(
'send_ticket',
'POST',
api_get_self() . '?ticket_id=' . $ticket['ticket']['ticket_id'],
api_get_self() . '?ticket_id=' . $ticket['ticket_id'],
'',
array(
'enctype' => 'multipart/form-data',
'onsubmit' => 'return validate()',
'class' => 'span9 offset1 form-horizontal'
'class' => 'form-horizontal'
)
);
if ($isAdmin) {
$statusList[TicketManager::STATUS_NEW] = $plugin->get_lang('StatusNew');
$statusAttributes = array(
'id' => 'status_id',
'for' => 'status_id',
'style' => 'width: 562px;'
);
$statusList[TicketManager::STATUS_PENDING] = $plugin->get_lang('StatusPending');
$statusList[TicketManager::STATUS_UNCONFIRMED] = $plugin->get_lang('StatusUnconfirmed');
$statusList[TicketManager::STATUS_CLOSE] = $plugin->get_lang('StatusClose');
$statusList[TicketManager::STATUS_FORWARDED] = $plugin->get_lang('StatusForwarded');
$form->addElement(
'select',
'status_id',
get_lang('Status'),
$statusList,
$statusAttributes
);
$priorityList = array();
$priorityList[TicketManager::PRIORITY_NORMAL] = $plugin->get_lang('PriorityNormal');
$priorityList[TicketManager::PRIORITY_HIGH] = $plugin->get_lang('PriorityHigh');
$priorityList[TicketManager::PRIORITY_LOW] = $plugin->get_lang('PriorityLow');
$form->addElement(
'select',
'priority_id',
$plugin->get_lang('Priority'),
$priorityList,
array(
'id' => 'priority_id',
'for' => 'priority_id'
)
);
$form->setDefaults(
[
'priority_id' => $ticket['priority_id'],
'status_id' => $ticket['status_id'],
]
);
}
$form->addElement(
'text',
'subject',
@ -434,7 +530,7 @@ function show_form_send_message()
)
);
$form->addElement('hidden', 'ticket_id', $_GET['ticket_id']);
$form->addElement('hidden', 'ticket_id', $ticket['ticket_id']);
$form->addHtmlEditor(
'content',

6
plugin/ticket/src/ticket_plugin.class.php
Unescape View File

@ -34,7 +34,7 @@ class TicketPlugin extends Plugin
);
parent::__construct(
'2.0',
'3.0',
'Kenny Rodas Chavez, Genesis Lopez, Francis Gonzales, Yannick Warnier, Julio Montoya',
$settings
);
@ -55,8 +55,6 @@ class TicketPlugin extends Plugin
public function uninstall()
{
$tblSettings = Database::get_main_table(TABLE_MAIN_SETTINGS_CURRENT);
$t_options = Database::get_main_table(TABLE_MAIN_SETTINGS_OPTIONS);
$t_tool = Database::get_course_table(TABLE_TOOL_LIST);
$tblTicketTicket = Database::get_main_table(TABLE_TICKET_TICKET);
$tblTicketStatus = Database::get_main_table(TABLE_TICKET_STATUS);
$tblTicketProject = Database::get_main_table(TABLE_TICKET_PROJECT);
@ -97,6 +95,4 @@ class TicketPlugin extends Plugin
echo "<script>location.href = '" . $_SERVER['REQUEST_URI'] . "';</script>";
}
}
}

4
plugin/ticket/src/tutor.php
Unescape View File

@ -5,10 +5,10 @@
* @package chamilo.plugin.ticket
*/
require_once '../config.php';
require_once __DIR__.'/../config.php';
$plugin = TicketPlugin::create();
require_once 'tutor_report.lib.php';
require_once __DIR__.'/tutor_report.lib.php';
$htmlHeadXtra[] = '
<script type="text/javascript">

6
plugin/ticket/src/update_report.php
Unescape View File

@ -5,7 +5,7 @@
* @package chamilo.plugin.ticket
*/
require_once '../config.php';
require_once __DIR__.'/../config.php';
$plugin = TicketPlugin::create();
$work_id = intval($_POST['work_id']);
@ -17,8 +17,8 @@ if (!api_is_allowed_to_edit()) {
Display::display_error_message($plugin->get_lang("DeniedAccess"));
} else {
$sql = "UPDATE " . Database::get_main_table('rp_reporte_semanas') . "
SET work_id = '$work_id', forum_id = '$forum_id'
WHERE id ='$rs_id'";
SET work_id = '$work_id', forum_id = '$forum_id'
WHERE id ='$rs_id'";
Database::query($sql);
Display::display_confirmation_message(get_lang('UpdatedSuccessfully'));
}

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