diff --git a/app/Migrations/Schema/V111/Version111.php b/app/Migrations/Schema/V111/Version111.php
index 05dc86903c..773b017984 100644
--- a/app/Migrations/Schema/V111/Version111.php
+++ b/app/Migrations/Schema/V111/Version111.php
@@ -260,8 +260,12 @@ class Version111 extends AbstractMigrationChamilo
 
             $this->addSql("INSERT INTO settings_current (variable, subkey, type, category, selected_value, title, comment, scope, subkeytext, access_url_changeable) VALUES ('ticket_allow_student_add', NULL, 'radio','Ticket', 'false','TicketAllowStudentAddTitle','TicketAllowStudentAddComment',NULL,NULL, 0)");
             $this->addSql("INSERT INTO settings_current (variable, subkey, type, category, selected_value, title, comment, scope, subkeytext, access_url_changeable) VALUES ('ticket_allow_category_edition', NULL, 'radio','Ticket', 'false','TicketAllowCategoryEditionTitle','TicketAllowCategoryEditionComment',NULL,NULL, 0)");
+            $this->addSql("INSERT INTO settings_current (variable, subkey, type, category, selected_value, title, comment, scope, subkeytext, access_url_changeable) VALUES ('ticket_send_warning_to_all_admins', NULL, 'radio','Ticket', 'false','TicketSendWarningToAllAdminsTitle','TicketSendWarningToAllAdminsComment',NULL,NULL, 0)");
+            $this->addSql("INSERT INTO settings_current (variable, subkey, type, category, selected_value, title, comment, scope, subkeytext, access_url_changeable) VALUES ('ticket_warn_admin_no_user_in_category', NULL, 'radio','Ticket', 'false','TicketWarnAdminNoUserInCategoryTitle','TicketWarnAdminNoUserInCategoryComment',NULL,NULL, 0)");
             $this->addSql("INSERT INTO settings_options (variable, value, display_text) VALUES ('ticket_allow_student_add', 'true', 'Yes'), ('ticket_allow_student_add', 'false', 'No')");
             $this->addSql("INSERT INTO settings_options (variable, value, display_text) VALUES ('ticket_allow_category_edition', 'true', 'Yes'), ('ticket_allow_category_edition', 'false', 'No')");
+            $this->addSql("INSERT INTO settings_options (variable, value, display_text) VALUES ('ticket_send_warning_to_all_admins', 'true', 'Yes'), ('ticket_send_warning_to_all_admins', 'false', 'No')");
+            $this->addSql("INSERT INTO settings_options (variable, value, display_text) VALUES ('ticket_warn_admin_no_user_in_category', 'true', 'Yes'), ('ticket_warn_admin_no_user_in_category', 'false', 'No')");
 
             $this->addSql("ALTER TABLE c_quiz_question_rel_category ADD INDEX idx_qqrc_qid (question_id)");
             $this->addSql("ALTER TABLE c_quiz_answer ADD INDEX idx_cqa_q (question_id)");
diff --git a/main/install/data.sql b/main/install/data.sql
index 3e5ecd9008..39782060d7 100644
--- a/main/install/data.sql
+++ b/main/install/data.sql
@@ -310,6 +310,8 @@ VALUES
 ('allow_coach_feedback_exercises',NULL,'radio','Session','true','AllowCoachFeedbackExercisesTitle','AllowCoachFeedbackExercisesComment',NULL,NULL, 0),
 ('allow_my_files',NULL,'radio','Platform','true','AllowMyFilesTitle','AllowMyFilesComment','',NULL, 1),
 ('ticket_allow_student_add', NULL, 'radio','Ticket', 'false','TicketAllowStudentAddTitle','TicketAllowStudentAddComment',NULL,NULL, 0),
+('ticket_send_warning_to_all_admins', NULL, 'radio','Ticket', 'false','TicketSendWarningToAllAdminsTitle','TicketSendWarningToAllAdminsComment',NULL,NULL, 0),
+('ticket_warn_admin_no_user_in_category', NULL, 'radio','Ticket', 'false','TicketWarnAdminNoUserInCategoryTitle','TicketWarnAdminNoUserInCategoryComment',NULL,NULL, 0),
 ('ticket_allow_category_edition', NULL, 'radio','Ticket', 'false','TicketAllowCategoryEditionTitle','TicketAllowCategoryEditionComment',NULL,NULL, 0);
 
 INSERT INTO settings_options (variable, value, display_text)
@@ -630,11 +632,15 @@ VALUES
 ('allow_coach_feedback_exercises','true','Yes'),
 ('allow_coach_feedback_exercises','false','No'),
 ('allow_my_files','true','Yes'),
-('allow_my_files','false','No')
+('allow_my_files','false','No'),
 ('ticket_allow_student_add','true','Yes'),
 ('ticket_allow_student_add','false','No'),
-('ticket_allow_category_edition','true','Yes'),
-('ticket_allow_category_edition','false','No');
+('ticket_allow_category_edition', 'true', 'Yes'),
+('ticket_allow_category_edition', 'false', 'No'),
+('ticket_send_warning_to_all_admins', 'true', 'Yes'),
+('ticket_send_warning_to_all_admins', 'false', 'No'),
+('ticket_warn_admin_no_user_in_category', 'true', 'Yes'),
+('ticket_warn_admin_no_user_in_category', 'false', 'No');
 
 INSERT INTO language (original_name, english_name, isocode, dokeos_folder, available) VALUES
 ('العربية','arabic','ar','arabic',0),