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Code Issues Projects Releases Wiki Activity

Code cleanup for ticket plugin - refs #6715

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1.9.x
Yannick Warnier 12 years ago
parent e6ac6258e6
commit d948cd803c
23 changed files with 759 additions and 506 deletions
Show all changes Ignore whitespace when comparing lines Ignore changes in amount of whitespace Ignore changes in whitespace at EOL
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  1. 9
      plugin/ticket/config.install.php
  2. 20
      plugin/ticket/config.php
  3. 16
      plugin/ticket/database.php
  4. 2
      plugin/ticket/install.php
  5. 22
      plugin/ticket/lib/ticket.class.php
  6. 30
      plugin/ticket/lib/ticket_plugin.class.php
  7. 3
      plugin/ticket/plugin.php
  8. 94
      plugin/ticket/src/assign_tickets.php
  9. 12
      plugin/ticket/src/course_user_list.php
  10. 22
      plugin/ticket/src/download.php
  11. 11
      plugin/ticket/src/index.php
  12. 20
      plugin/ticket/src/myticket.php
  13. 78
      plugin/ticket/src/new_ticket.php
  14. 140
      plugin/ticket/src/report.php
  15. 9
      plugin/ticket/src/send_ticket.php
  16. 338
      plugin/ticket/src/ticket.class.php
  17. 7
      plugin/ticket/src/ticket_assign_log.php
  18. 12
      plugin/ticket/src/ticket_details.php
  19. 14
      plugin/ticket/src/tutor.php
  20. 336
      plugin/ticket/src/tutor_report.lib.php
  21. 29
      plugin/ticket/src/update_report.php
  22. 39
      plugin/ticket/start.php
  23. 2
      plugin/ticket/uninstall.php

9
plugin/ticket/config.install.php
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@ -1,8 +1,11 @@
<?php
/* For licensing terms, see /license.txt */
/* bbb parameters that will be registered in the course settings */
/**
* @package chamilo.plugin.ticket
*/
/**
* Loading of necessary libs
*/
require_once '../../main/inc/global.inc.php';
require_once api_get_path(LIBRARY_PATH).'plugin.class.php';

20
plugin/ticket/config.php
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@ -1,16 +1,18 @@
<?php
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket
*/
/* Tables names constants */
define('PLUGIN_NAME', 'ticket');
define('TABLE_SUPPORT_ASSIGNED_LOG', 'plugin_ticket_assigned_log');
define('TABLE_SUPPORT_CATEGORY', 'plugin_ticket_category');
define('TABLE_SUPPORT_MESSAGE', 'plugin_ticket_message');
define('TABLE_SUPPORT_PRIORITY', 'plugin_ticket_priority');
define('TABLE_SUPPORT_PROJECT', 'plugin_ticket_project');
define('TABLE_SUPPORT_STATUS', 'plugin_ticket_status');
define('TABLE_SUPPORT_TICKET', 'plugin_ticket_ticket');
define('TABLE_SUPPORT_MESSAGE_ATTACHMENTS', 'plugin_ticket_message_attachments');
define('TABLE_TICKET_ASSIGNED_LOG', 'plugin_ticket_assigned_log');
define('TABLE_TICKET_CATEGORY', 'plugin_ticket_category');
define('TABLE_TICKET_MESSAGE', 'plugin_ticket_message');
define('TABLE_TICKET_PRIORITY', 'plugin_ticket_priority');
define('TABLE_TICKET_PROJECT', 'plugin_ticket_project');
define('TABLE_TICKET_STATUS', 'plugin_ticket_status');
define('TABLE_TICKET_TICKET', 'plugin_ticket_ticket');
define('TABLE_TICKET_MESSAGE_ATTACHMENTS', 'plugin_ticket_message_attachments');
/* Ticket status constants */
define('NEWTCK', 'NAT'); // New ticket unassigned responsible

16
plugin/ticket/database.php
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@ -2,7 +2,7 @@
/**
* Contains the SQL for the tickets management plugin database structure
*/
$table = Database::get_main_table(TABLE_SUPPORT_ASSIGNED_LOG);
$table = Database::get_main_table(TABLE_TICKET_ASSIGNED_LOG);
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
iid int unsigned not null,
ticket_id int UNSIGNED DEFAULT NULL,
@ -13,7 +13,7 @@ $sql = "CREATE TABLE IF NOT EXISTS ".$table." (
KEY FK_ticket_assigned_log (ticket_id))";
Database::query($sql);
$table = Database::get_main_table(TABLE_SUPPORT_CATEGORY);
$table = Database::get_main_table(TABLE_TICKET_CATEGORY);
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
iid int unsigned not null,
category_id char(3) NOT NULL,
@ -29,7 +29,7 @@ $sql = "CREATE TABLE IF NOT EXISTS ".$table." (
PRIMARY KEY (iid))";
Database::query($sql);
$table = Database::get_main_table(TABLE_SUPPORT_MESSAGE);
$table = Database::get_main_table(TABLE_TICKET_MESSAGE);
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
message_id int UNSIGNED NOT NULL,
ticket_id int UNSIGNED NOT NULL,
@ -45,7 +45,7 @@ $sql = "CREATE TABLE IF NOT EXISTS ".$table." (
KEY FK_tick_message (ticket_id) )";
Database::query($sql);
$table = Database::get_main_table(TABLE_SUPPORT_MESSAGE_ATTACHMENTS);
$table = Database::get_main_table(TABLE_TICKET_MESSAGE_ATTACHMENTS);
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
iid int unsigned not null,
message_attch_id char(2) NOT NULL,
@ -62,7 +62,7 @@ $sql = "CREATE TABLE IF NOT EXISTS ".$table." (
KEY ticket_message_id_fk (message_id))";
Database::query($sql);
$table = Database::get_main_table(TABLE_SUPPORT_PRIORITY);
$table = Database::get_main_table(TABLE_TICKET_PRIORITY);
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
iid int unsigned not null,
priority_id char(3) NOT NULL,
@ -77,7 +77,7 @@ $sql = "CREATE TABLE IF NOT EXISTS ".$table." (
PRIMARY KEY (iid))";
Database::query($sql);
$table = Database::get_main_table(TABLE_SUPPORT_PROJECT);
$table = Database::get_main_table(TABLE_TICKET_PROJECT);
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
iid int unsigned not null,
project_id char(3) NOT NULL,
@ -92,7 +92,7 @@ $sql = "CREATE TABLE IF NOT EXISTS ".$table." (
PRIMARY KEY (iid))";
Database::query($sql);
$table = Database::get_main_table(TABLE_SUPPORT_STATUS);
$table = Database::get_main_table(TABLE_TICKET_STATUS);
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
iid int unsigned not null,
status_id char(3) NOT NULL,
@ -101,7 +101,7 @@ $sql = "CREATE TABLE IF NOT EXISTS ".$table." (
PRIMARY KEY (iid))";
Database::query($sql);
$table = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table = Database::get_main_table(TABLE_TICKET_TICKET);
$sql = "CREATE TABLE IF NOT EXISTS ".$table." (
ticket_id int UNSIGNED NOT NULL AUTO_INCREMENT,
ticket_code char(12) DEFAULT NULL,

2
plugin/ticket/install.php
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@ -3,7 +3,7 @@
/**
* This script is included by main/admin/settings.lib.php and generally
* includes things to execute in the main database (settings_current table)
* @package chamilo.plugin.bigbluebutton
* @package chamilo.plugin.ticket
*/
/**
* Initialization

22
plugin/ticket/lib/ticket.class.php
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@ -9,20 +9,21 @@
*/
class Ticket {
var $url;
var $salt;
var $api;
var $user_complete_name = null;
var $protocol = 'http://';
var $debug = false;
var $logout_url = null;
var $plugin_enabled = false;
public $url;
public $salt;
public $api;
public $user_complete_name = null;
public $protocol = 'http://';
private $debug = false;
public $logout_url = null;
public $plugin_enabled = false;
/**
* Constructor (generates a connection to the API and the Chamilo settings
* required for the connection to the videoconference server)
*/
function __construct() {
function __construct()
{
// initialize video server settings from global settings
$plugin = TicketPlugin::create();
@ -31,7 +32,8 @@ class Ticket {
* Checks whether a user is teacher in the current course
* @return bool True if the user can be considered a teacher in this course, false otherwise
*/
function is_teacher() {
function is_teacher()
{
return api_is_course_admin() || api_is_coach() || api_is_platform_admin();
}

30
plugin/ticket/lib/ticket_plugin.class.php
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@ -9,16 +9,19 @@
*/
class TicketPlugin extends Plugin
{
static function create() {
static function create()
{
static $result = null;
return $result ? $result : $result = new self();
}
protected function __construct() {
parent::__construct('1.0', 'Kenny Rodas Chavez', array('tool_enable' => 'boolean'));
protected function __construct()
{
parent::__construct('1.0', 'Kenny Rodas Chavez, Genesis Lopez, Francis Gonzales, Yannick Warnier', array('tool_enable' => 'boolean'));
}
function install() {
public function install()
{
// Create database tables
require_once api_get_path(SYS_PLUGIN_PATH).PLUGIN_NAME.'/database.php';
@ -64,18 +67,19 @@ class TicketPlugin extends Plugin
}
function uninstall() {
public function uninstall()
{
$tblSettings = Database::get_main_table(TABLE_MAIN_SETTINGS_CURRENT);
$t_options = Database::get_main_table(TABLE_MAIN_SETTINGS_OPTIONS);
$t_tool = Database::get_course_table(TABLE_TOOL_LIST);
$tblTicketTicket = Database::get_main_table(TABLE_SUPPORT_TICKET);
$tblTicketStatus = Database::get_main_table(TABLE_SUPPORT_STATUS);
$tblTicketProject = Database::get_main_table(TABLE_SUPPORT_PROJECT);
$tblTicketPriority = Database::get_main_table(TABLE_SUPPORT_PRIORITY);
$tblTicketMesAttch = Database::get_main_table(TABLE_SUPPORT_MESSAGE_ATTACHMENTS);
$tblTicketMessage = Database::get_main_table(TABLE_SUPPORT_MESSAGE);
$tblTicketCategory = Database::get_main_table(TABLE_SUPPORT_CATEGORY);
$tblTicketAssgLog = Database::get_main_table(TABLE_SUPPORT_ASSIGNED_LOG);
$tblTicketTicket = Database::get_main_table(TABLE_TICKET_TICKET);
$tblTicketStatus = Database::get_main_table(TABLE_TICKET_STATUS);
$tblTicketProject = Database::get_main_table(TABLE_TICKET_PROJECT);
$tblTicketPriority = Database::get_main_table(TABLE_TICKET_PRIORITY);
$tblTicketMesAttch = Database::get_main_table(TABLE_TICKET_MESSAGE_ATTACHMENTS);
$tblTicketMessage = Database::get_main_table(TABLE_TICKET_MESSAGE);
$tblTicketCategory = Database::get_main_table(TABLE_TICKET_CATEGORY);
$tblTicketAssgLog = Database::get_main_table(TABLE_TICKET_ASSIGNED_LOG);
//Delete settings
$sql = "DELETE FROM $tblSettings WHERE variable = 'ticket_tool_enable'";

3
plugin/ticket/plugin.php
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@ -1,4 +1,7 @@
<?php
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket
*/
require_once dirname(__FILE__).'/config.php';
$plugin_info = TicketPlugin::create()->get_info();

94
plugin/ticket/src/assign_tickets.php
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@ -1,46 +1,68 @@
<?php
/* For licensing terms, see /license.txt */
/**
*
* @package chamilo.plugin.ticket
*/
/**
* Init section
*/
require_once '../config.php';
$plugin = TicketPlugin::create();
api_protect_course_script();
if (!api_is_allowed_to_edit()){
if (!api_is_allowed_to_edit()) {
api_not_allowed();
}
$course_info = api_get_course_info();
$course_code = $course_info['code'];
echo '<form action="tutor.php" name="asignar" id ="asignar">';
echo '<div id="confirmacion"></div>';
$id = $_GET['id'];
$table_reporte_semanas = Database::get_main_table('rp_reporte_semanas');
$sql ="SELECT * FROM $table_reporte_semanas WHERE id = '$id'";
$sql_tareas = "SELECT id AS colid, title as coltitle FROM ".Database::get_course_table(TABLE_STUDENT_PUBLICATION , $course_info['dbName'])." WHERE parent_id = 0
AND id NOT IN (SELECT work_id FROM $table_reporte_semanas WHERE course_code = '$course_code' AND id != '$id')";
$sql_foros = "SELECT thread_id AS colid, thread_title AS coltitle FROM ".Database::get_course_table(TABLE_FORUM_THREAD, $course_info['dbName'])."
WHERE thread_id NOT IN (SELECT forum_id FROM $table_reporte_semanas WHERE course_code = '$course_code' AND id != '$id')";
$rs = Database::fetch_object(Database::query($sql));
$result_tareas = Database::query($sql_tareas);
$result_foros = Database::query($sql_foros);
echo '<div class="row">
<input type="hidden" id="rs_id" name ="rs_id" value="'.$id.'">
<div class="formw">Seleccione la Tarea</div>
</div>';
echo '<div class="row"><div class="formw"><select name ="work_id" id="work_id">';
echo '<option value="0"'.(($row['colid']==$rs->work_id)?"selected":"").'>'.'Seleccione'.'</option>';
while($row = Database::fetch_assoc($result_tareas)){
echo '<option value="'.$row['colid'].'"'.(($row['colid']==$rs->work_id)?"selected":"").'>'.$row['coltitle'].'</option>';
}
echo '</select></div><div>';
echo '<div class="row">
<div class="formw">Seleccione el tema</div>
</div>';
echo '<div class="row"><div class="formw"><select name ="forum_id" id="forum_id">';
echo '<option value="0"'.(($row['colid']==$rs->work_id)?"forum_id":"").'>'.'Seleccione'.'</option>';
while($row = Database::fetch_assoc($result_foros)){
echo '<option value="'.$row['colid'].'"'.(($row['colid']==$rs->forum_id)?"selected":"").'>'.$row['coltitle'].'</option>';
}
echo '</select></div><div>';
echo '<div class="row">
<div class="formw"><button class="save" name="editar" type="button" value="Editar" onClick="save('."$id".');">Editar</button></div>
</div>';
echo '</form>';
echo '<form action="tutor.php" name="assign" id ="assign">';
echo '<div id="confirmation"></div>';
$id = intval($_GET['id']);
$table_reporte_semanas = Database::get_main_table('rp_reporte_semanas');
$sql ="SELECT * FROM $table_reporte_semanas WHERE id = '$id'";
$sql_tasks = "SELECT id AS colid, title as coltitle
FROM ".Database::get_course_table(TABLE_STUDENT_PUBLICATION , $course_info['dbName'])."
WHERE parent_id = 0
AND id NOT IN (
SELECT work_id
FROM $table_reporte_semanas
WHERE course_code = '$course_code'
AND id != '$id'
)";
$sql_forum = "SELECT thread_id AS colid, thread_title AS coltitle
FROM ".Database::get_course_table(TABLE_FORUM_THREAD, $course_info['dbName'])."
WHERE thread_id NOT IN (
SELECT forum_id
FROM $table_reporte_semanas
WHERE course_code = '$course_code'
AND id != '$id'
)";
$rs = Database::fetch_object(Database::query($sql));
$result_tareas = Database::query($sql_tasks);
$result_forum = Database::query($sql_forum);
echo '<div class="row">
<input type="hidden" id="rs_id" name ="rs_id" value="'.$id.'">
<div class="formw">'.get_lang('PleaseSelectTasks').'</div>
</div>';
echo '<div class="row"><div class="formw"><select name ="work_id" id="work_id">';
echo '<option value="0"'.(($row['colid']==$rs->work_id)?"selected":"").'>'.get_lang('PleaseSelect').'</option>';
while ($row = Database::fetch_assoc($result_tasks)){
echo '<option value="'.$row['colid'].'"'.(($row['colid']==$rs->work_id)?"selected":"").'>'.$row['coltitle'].'</option>';
}
echo '</select></div><div>';
echo '<div class="row">
<div class="formw">'.get_lang('PleaseSelectThread').'</div>
</div>';
echo '<div class="row"><div class="formw"><select name ="forum_id" id="forum_id">';
echo '<option value="0"'.(($row['colid']==$rs->work_id)?"forum_id":"").'>'.get_lang('PleaseSelect').'</option>';
while ($row = Database::fetch_assoc($result_forum)){
echo '<option value="'.$row['colid'].'"'.(($row['colid']==$rs->forum_id)?"selected":"").'>'.$row['coltitle'].'</option>';
}
echo '</select></div><div>';
echo '<div class="row">
<div class="formw"><button class="save" name="edit" type="button" value="'.get_lang('Edit').'" onClick="save('."$id".');">'.get_lang('Edit').'</button></div>
</div>';
echo '</form>';

12
plugin/ticket/src/course_user_list.php
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@ -1,11 +1,19 @@
<?php
/* For licensing terms, see /license.txt */
/**
*
* @package chamilo.plugin.ticket
*/
/**
* Init section
*/
$language_file = array('registration');
require_once '../config.php';
$plugin = TicketPlugin::create();
$user_id=intval($_GET['user_id']);
$user_id = intval($_GET['user_id']);
$user_info = api_get_user_info($user_id);
$courses_list=CourseManager::get_courses_list_by_user_id($user_id,false,true);
$courses_list = CourseManager::get_courses_list_by_user_id($user_id,false,true);
?>
<div class="row">
<div class="label2"><?php echo get_lang('User')?>:</div>

22
plugin/ticket/src/download.php
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@ -1,4 +1,12 @@
<?php
/* For licensing terms, see /license.txt */
/**
*
* @package chamilo.plugin.ticket
*/
/**
* Init section
*/
require_once '../config.php';
$plugin = TicketPlugin::create();
@ -13,11 +21,9 @@ if (!isset($_GET['file']) || !isset($_GET['title']) || !isset($_GET['ticket_id']
}
if (!api_is_platform_admin()) {
$ticket_id = intval($_GET['ticket_id']);
$table_support_messages = Database::get_main_table(TABLE_SUPPORT_MESSAGE);
$table_support_tickets = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table_support_message_attachments = Database::get_main_table(
TABLE_SUPPORT_MESSAGE_ATTACHMENTS
);
$table_support_messages = Database::get_main_table(TABLE_TICKET_MESSAGE);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_message_attachments = Database::get_main_table(TABLE_TICKET_MESSAGE_ATTACHMENTS);
$sql = "SELECT DISTINCT ticket.request_user
FROM $table_support_tickets ticket,
$table_support_messages message,
@ -32,14 +38,16 @@ if (!api_is_platform_admin()) {
api_not_allowed();
}
}
// @todo replace by Security::check_abs_path()?
$file_url = $_GET['file'];
$file_url = str_replace('///', '&', $file_url);
$file_url = str_replace(' ', '+', $file_url);
$file_url = str_replace('/..', '', $file_url);
$file_url = Database::escape_string($file_url);
$title = $_GET['title'];
$path_attachment = api_get_path(SYS_PATH);
$path_message_attach = $path_attachment . 'tck_messageattch/';
$path_attachment = api_get_path(SYS_ARCHIVE_PATH);
$path_message_attach = $path_attachment . 'plugin_ticket_messageattch/';
$full_file_name = $path_message_attach . $file_url;
if (Security::check_abs_path($full_file_name, $path_message_attach)) {
DocumentManager::file_send_for_download($full_file_name, true, $title);

11
plugin/ticket/src/index.php
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@ -1,4 +1,11 @@
<?php
/* For licensing terms, see /license.txt */
/**
* Redirects to "myticket.php"
* @package chamilo.plugin.ticket
*/
/**
* Code
*/
require_once '../config.php';
header('location:'.api_get_path(WEB_PLUGIN_PATH).PLUGIN_NAME.'/s/myticket.php?message=success');
?>
header('location:'.api_get_path(WEB_PLUGIN_PATH).PLUGIN_NAME.'/src/myticket.php?message=success');

20
plugin/ticket/src/myticket.php
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@ -1,5 +1,12 @@
<?php
/* For licensing terms, see /license.txt */
/**
* This script is the Tickets plugin main entry point
* @package chamilo.plugin.ticket
*/
/**
* Initialization
*/
$language_file = array('messages', 'userInfo', 'admin');
$cidReset = true;
@ -7,17 +14,20 @@ $course_plugin = 'ticket'; //needed in order to load the plugin lang variables
require_once '../config.php';
$plugin = TicketPlugin::create();
$tool_name = $plugin->get_lang('DateLastEdition');
$tool_name = $plugin->get_lang('LastEdit');
api_block_anonymous_users();
require_once api_get_path(LIBRARY_PATH) . 'formvalidator/FormValidator.class.php';
require_once api_get_path(LIBRARY_PATH) . 'group_portal_manager.lib.php';
$libPath = api_get_path(LIBRARY_PATH);
$webLibPath = api_get_path(WEB_LIBRARY_PATH);
require_once $libPath. 'formvalidator/FormValidator.class.php';
require_once $libPath . 'group_portal_manager.lib.php';
$htmlHeadXtra[] = '<script type="text/javascript">
function load_history_ticket (div_course,ticket_id) {
$.ajax({
contentType: "application/x-www-form-urlencoded",
beforeSend: function(object) {
$("div#"+div_course).html("<img src=\'../../../main/inc/lib/javascript/indicator.gif\' />"); },
$("div#"+div_course).html("<img src=\''.$webLibPath.'javascript/indicator.gif\' />"); },
type: "POST",
url: "ticket_assign_log.php",
data: "ticket_id="+ticket_id,

78
plugin/ticket/src/new_ticket.php
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@ -1,5 +1,11 @@
<?php
/* INIT SECTION */
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket
*/
/**
* INIT SECTION
*/
$language_file = array('messages','userInfo', 'admin');
$cidReset = true;
require_once '../config.php';
@ -137,10 +143,20 @@ $htmlHeadXtra[] = '<script language="javascript">
$htmlHeadXtra[] = '<script src="'.api_get_path(WEB_LIBRARY_PATH).'javascript/tag/jquery.fcbkcomplete.js" type="text/javascript" language="javascript"></script>';
$htmlHeadXtra[] = '<link href="'.api_get_path(WEB_LIBRARY_PATH).'javascript/tag/style.css" rel="stylesheet" type="text/css" />';
/**
* @param $s
* @return string
*/
function js_str($s) {
return '"'.addcslashes($s, "\0..\37\"\\").'"';
}
/**
* @param $array
* @param $name
* @param $key
* @return string
*/
function js_array($array,$name,$key) {
$temp=array();
$return = "new Array(); ";
@ -150,6 +166,9 @@ function js_array($array,$name,$key) {
return $return;
}
/**
*
*/
function show_form_send_ticket(){
global $types, $plugin;
echo '<div class="divTicket">';
@ -297,6 +316,10 @@ function show_form_send_ticket(){
</div>';
echo '</form></div>';
}
/**
*
*/
function save_ticket(){
global $plugin;
$category_id = $_POST['category_id'];
@ -405,9 +428,9 @@ function get_user_data($from, $number_of_items, $column, $direction)
if(!isset($_POST['compose'])){
Display::display_header(get_lang('ComposeMessage'));
echo '
if (!isset($_POST['compose'])) {
Display::display_header(get_lang('ComposeMessage'));
echo '
<div class="actions">
<span style="float: right;">&nbsp;</span>
<form id="search_simple" name="search_simple" method="get" action="'.api_get_self().'" class="form-search">
@ -418,30 +441,27 @@ function get_user_data($from, $number_of_items, $column, $direction)
</fieldset>
</form>
</div>';
if (isset($_GET['keyword'])){
$table = new SortableTable('users', 'get_number_of_users', 'get_user_data', (api_is_western_name_order() xor api_sort_by_first_name()) ? 3 : 2);
$table->set_header(0, '', false, 'width="18px"');
$table->set_header(0, get_lang('Photo'), false);
$table->set_header(1, get_lang('OfficialCode'));
if (api_is_western_name_order()) {
$table->set_header(2, get_lang('FirstName'));
$table->set_header(3, get_lang('LastName'));
} else {
$table->set_header(2, get_lang('LastName'));
$table->set_header(3, get_lang('FirstName'));
}
$table->set_header(4, get_lang('LoginName'));
$table->set_header(5, get_lang('Email'));
$table->set_header(6, get_lang('Action'));
$table->display();
}
//if(isset($_GET['user_request']))
show_form_send_ticket();
}else{
save_ticket();
}
if (isset($_GET['keyword'])){
$table = new SortableTable('users', 'get_number_of_users', 'get_user_data', (api_is_western_name_order() xor api_sort_by_first_name()) ? 3 : 2);
$table->set_header(0, '', false, 'width="18px"');
$table->set_header(0, get_lang('Photo'), false);
$table->set_header(1, get_lang('OfficialCode'));
if (api_is_western_name_order()) {
$table->set_header(2, get_lang('FirstName'));
$table->set_header(3, get_lang('LastName'));
} else {
$table->set_header(2, get_lang('LastName'));
$table->set_header(3, get_lang('FirstName'));
}
$table->set_header(4, get_lang('LoginName'));
$table->set_header(5, get_lang('Email'));
$table->set_header(6, get_lang('Action'));
$table->display();
}
//if(isset($_GET['user_request']))
show_form_send_ticket();
}else{
save_ticket();
}
Display::display_footer();
?>

140
plugin/ticket/src/report.php
Unescape View File

@ -1,5 +1,11 @@
<?php
/* INIT SECTION */
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket
*/
/**
* INIT SECTION
*/
$language_file= array('messages','userInfo', 'admin','trad4all');
$cidReset = true;
require_once '../config.php';
@ -216,74 +222,72 @@ function get_user_data($from, $number_of_items, $column, $direction)
Display::display_header('Reportes');
echo '<div class="actions">
<form action="'.api_get_self().'" method="get" name="search_simple" id="search_simple">
<input name="user_id_request" id="user_id_request" type="hidden" value="">
<span><label for="keyword">B&uacute;squeda del usuario: </label><input size="25" name="keyword" type="text" id="keyword"></span>
<span><button class="search" name="submit" type="submit">Buscar</button></span>
<div class="clear">&nbsp;</div>
</form></div>';
if (isset($_GET['keyword'])){
$table = new SortableTable('users', 'get_number_of_users', 'get_user_data', (api_is_western_name_order() xor api_sort_by_first_name()) ? 3 : 2);
$table->set_header(0, '', false, 'width="18px"');
$table->set_header(0, get_lang('Photo'), false);
$table->set_header(1, get_lang('OfficialCode'));
if (api_is_western_name_order()) {
$table->set_header(2, get_lang('FirstName'));
$table->set_header(3, get_lang('LastName'));
} else {
$table->set_header(2, get_lang('LastName'));
$table->set_header(3, get_lang('FirstName'));
}
$table->set_header(4, get_lang('LoginName'));
$table->set_header(5, get_lang('Email'));
$table->set_header(6, get_lang('Action'));
$table->display();
}
//if(isset($_GET['user_request']))
if(isset($_POST['report'])){
$course_id = $_POST['course_id'];
$tool = $_POST['tool'];
$course_info = api_get_course_info_by_id($course_id);
$user_id = $_POST['user_id_request'];
$sql ="SELECT u.username , CONCAT(u.lastname, ' ', u.firstname) AS fullname, DATE_SUB(access.access_date,INTERVAL 5 HOUR) AS access_date, c.title AS curso, access_tool AS herramienta
FROM ".Database::get_statistic_table(TABLE_STATISTIC_TRACK_E_ACCESS)." access
LEFT JOIN ".Database::get_main_table(TABLE_MAIN_USER)." u ON access.access_user_id = u.user_id
LEFT JOIN ".Database::get_main_table(TABLE_MAIN_COURSE)." c ON access.access_cours_code = c.CODE
WHERE access.access_cours_code = '".$course_info['code']."' AND u.user_id = '$user_id' ";
if($tool!= '') $sql.="AND access.access_tool = '$tool' ";
$start_date = $_POST['keyword_start_date_start'];
$end_date = $_POST['keyword_start_date_end'];
if ($start_date != '' || $end_date != ''){
$sql .= " HAVING ";
if ($start_date != '') $sql .= " access_date >= '$start_date' ";
if ($end_date != '') {
$sql = ($start_date == '')?$sql:($sql." AND ");
$sql .= " access_date <= '$end_date' ";
}
}
$result = Database::query($sql);
$table_result = new SortableTable();
$table_result->set_header(0, get_lang('User'), false);
$table_result->set_header(1, get_lang('Fullname'), false);
$table_result->set_header(2, get_lang('Fecha'), false);
$table_result->set_header(3, get_lang('curso'), false);
$table_result->set_header(4, get_lang('Herramienta'), false);
while ($row = Database::fetch_assoc($result)){
$row = array(0 =>$row['username'],1 =>$row['fullname'],2 => $row['access_date'],3 =>$row['curso'],4 =>get_lang($tools[$row['herramienta']]['name']));
$table_result->addRow($row);
}
$table_result->display();
}else{
show_form();
}
echo '<div class="actions">
<form action="'.api_get_self().'" method="get" name="search_simple" id="search_simple">
<input name="user_id_request" id="user_id_request" type="hidden" value="">
<span><label for="keyword">B&uacute;squeda del usuario: </label><input size="25" name="keyword" type="text" id="keyword"></span>
<span><button class="search" name="submit" type="submit">Buscar</button></span>
<div class="clear">&nbsp;</div>
</form></div>';
if (isset($_GET['keyword'])){
$table = new SortableTable('users', 'get_number_of_users', 'get_user_data', (api_is_western_name_order() xor api_sort_by_first_name()) ? 3 : 2);
$table->set_header(0, '', false, 'width="18px"');
$table->set_header(0, get_lang('Photo'), false);
$table->set_header(1, get_lang('OfficialCode'));
if (api_is_western_name_order()) {
$table->set_header(2, get_lang('FirstName'));
$table->set_header(3, get_lang('LastName'));
} else {
$table->set_header(2, get_lang('LastName'));
$table->set_header(3, get_lang('FirstName'));
}
$table->set_header(4, get_lang('LoginName'));
$table->set_header(5, get_lang('Email'));
$table->set_header(6, get_lang('Action'));
$table->display();
}
//if(isset($_GET['user_request']))
if (isset($_POST['report'])) {
$course_id = $_POST['course_id'];
$tool = $_POST['tool'];
$course_info = api_get_course_info_by_id($course_id);
$user_id = $_POST['user_id_request'];
$sql ="SELECT u.username , CONCAT(u.lastname, ' ', u.firstname) AS fullname, DATE_SUB(access.access_date,INTERVAL 5 HOUR) AS access_date, c.title AS curso, access_tool AS herramienta
FROM ".Database::get_statistic_table(TABLE_STATISTIC_TRACK_E_ACCESS)." access
LEFT JOIN ".Database::get_main_table(TABLE_MAIN_USER)." u ON access.access_user_id = u.user_id
LEFT JOIN ".Database::get_main_table(TABLE_MAIN_COURSE)." c ON access.access_cours_code = c.CODE
WHERE access.access_cours_code = '".$course_info['code']."' AND u.user_id = '$user_id' ";
if($tool!= '') $sql.="AND access.access_tool = '$tool' ";
$start_date = $_POST['keyword_start_date_start'];
$end_date = $_POST['keyword_start_date_end'];
if ($start_date != '' || $end_date != ''){
$sql .= " HAVING ";
if ($start_date != '') $sql .= " access_date >= '$start_date' ";
if ($end_date != '') {
$sql = ($start_date == '')?$sql:($sql." AND ");
$sql .= " access_date <= '$end_date' ";
}
}
$result = Database::query($sql);
$table_result = new SortableTable();
$table_result->set_header(0, get_lang('User'), false);
$table_result->set_header(1, get_lang('Fullname'), false);
$table_result->set_header(2, get_lang('Fecha'), false);
$table_result->set_header(3, get_lang('curso'), false);
$table_result->set_header(4, get_lang('Herramienta'), false);
while ($row = Database::fetch_assoc($result)){
$row = array(0 =>$row['username'],1 =>$row['fullname'],2 => $row['access_date'],3 =>$row['curso'],4 =>get_lang($tools[$row['herramienta']]['name']));
$table_result->addRow($row);
}
$table_result->display();
Display::display_footer();
?>
}else{
show_form();
}
Display::display_footer();

9
plugin/ticket/src/send_ticket.php
Unescape View File

@ -1,5 +1,12 @@
<?php
/* INIT SECTION */
/* For licensing terms, see /license.txt */
/**
*
* @package chamilo.plugin.ticket
*/
/**
* INIT SECTION
*/
$language_file = array('messages','userInfo', 'admin');
$cidReset = true;
require_once '../config.php';

338
plugin/ticket/src/ticket.class.php
Unescape View File

@ -1,6 +1,8 @@
<?php
/* For licensing terms, see /license.txt */
/**
* Declaration of TicketManager class
* @package chamilo.plugin.ticket
*/
/**
* Class TicketManager
@ -22,10 +24,10 @@ class TicketManager
public static function get_all_tickets_categories()
{
$table_support_category = Database::get_main_table(
TABLE_SUPPORT_CATEGORY
TABLE_TICKET_CATEGORY
);
$table_support_project = Database::get_main_table(
TABLE_SUPPORT_PROJECT
TABLE_TICKET_PROJECT
);
$sql = "SELECT category.*, project.other_area , project.email
FROM " . $table_support_category . " category," . $table_support_project . " project
@ -39,9 +41,13 @@ class TicketManager
return $types;
}
/**
* Get all possible tickets statuses
* @return array
*/
public static function get_all_tickets_status()
{
$table_support_status = Database::get_main_table(TABLE_SUPPORT_STATUS);
$table_support_status = Database::get_main_table(TABLE_TICKET_STATUS);
$sql = "SELECT * FROM " . $table_support_status;
$result = Database::query($sql);
$types = array();
@ -51,6 +57,24 @@ class TicketManager
return $types;
}
/**
* Inserts a new ticket in the corresponding tables
* @param $category_id
* @param $course_id
* @param $project_id
* @param $other_area
* @param $email
* @param $subject
* @param $content
* @param string $personalEmail
* @param $file_attachments
* @param string $source
* @param string $priority
* @param string $status
* @param string $request_user
* @param int $assigned_user
* @return bool
*/
public static function insert_new_ticket(
$category_id,
$course_id,
@ -59,7 +83,7 @@ class TicketManager
$email,
$subject,
$content,
$personalemail = "",
$personalEmail = "",
$file_attachments,
$source = 'VRT',
$priority = 'NRM',
@ -67,10 +91,18 @@ class TicketManager
$request_user = '',
$assigned_user = 0
) {
$table_support_tickets = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_category = Database::get_main_table(
TABLE_SUPPORT_CATEGORY
TABLE_TICKET_CATEGORY
);
$course_id = intval($course_id);
$category_id = intval($category_id);
$project_id = intval($project_id);
$subject = Database::escape_string($subject);
$content = Database::escape_string($content);
$personalEmail = Database::escape_string($personalEmail);
$status = Database::escape_string($status);
$now = api_get_utc_datetime();
$user_id = api_get_user_id();
if ($status == '') {
@ -83,7 +115,6 @@ class TicketManager
if ($request_user == '' && $source == 'VRT') {
$request_user = $user_id;
}
$course_id = intval($course_id);
$sql_insert_ticket = "INSERT INTO $table_support_tickets
(
project_id,
@ -105,7 +136,7 @@ class TicketManager
'$priority',
'$course_id',
'$request_user',
'$personalemail',
'$personalEmail',
'$status',
'" . $now . "',
$user_id,
@ -133,40 +164,30 @@ class TicketManager
$sql_update_total = "UPDATE $table_support_category
SET total_tickets = total_tickets +1 WHERE category_id = '$category_id';";
Database::query($sql_update_total);
if (self::insert_message(
$ticket_id,
$subject,
$content,
$file_attachments,
$request_user
)
) {
if (self::insert_message($ticket_id, $subject, $content, $file_attachments, $request_user)) {
global $data_files;
if ($other_area) {
$user = UserManager::get_user_info_by_id($request_user);
$mensaje_helpdesk = '<table>
$helpDeskMessage = '<table>
<tr>
<td width="100px"><b>Cliente:</b></td>
<td width="100px"><b>'.get_lang('User').'</b></td>
<td width="400px">' . $user['firstname']
. ' ' . $user['lastname'] . '</td>
</tr>
<tr>
<td width="100px"><b>Usuario:</b></td>
<td width="100px"><b>'.get_lang('Username').'</b></td>
<td width="400px">' . $user['username'] . '</td>
</tr>
<tr>
<td width="100px"><b>Fecha:</b></td>
<td width="400px">' . api_convert_and_format_date(
$now,
DATE_TIME_FORMAT_LONG
) . '</td>
<td width="100px"><b>'.get_lang('Date').'</b></td>
<td width="400px">' . api_convert_and_format_date($now, DATE_TIME_FORMAT_LONG) . '</td>
</tr>
<tr>
<td width="100px"><b>Asunto:</b></td>
<td width="100px"><b>'.get_lang('Topic').'</b></td>
<td width="400px">' . $subject . '</td>
</tr>
<tr>
<td width="100px"><b>Descripci&oacute;n:</b></td>
<td width="100px"><b>'.get_lang('Description').'</b></td>
<td width="400px">' . $content . '</td>
</tr>
</table>';
@ -174,18 +195,18 @@ class TicketManager
'Soporte virtual',
$email,
"[SOPORTE] Incidente Reenviado de Soporte Virtual",
$mensaje_helpdesk,
$helpDeskMessage,
$user['firstname'] . ' ' . $user['lastname'],
$personalemail,
$personalEmail,
array('cc' => 'soportevirtual@usil.edu.pe'),
$data_files
);
$mensaje_alumno = '<p>Su consulta fue reenviada al area responsable : <a href="mailto:' . $email . '">' . $email . '</a></p>';
$mensaje_alumno .= '<p>La respuesta a su consulta ser&aacute; enviada al correo : <a href="#">' . $personalemail . '</a></p>';
$studentMessage = '<p>Su consulta fue reenviada al area responsable : <a href="mailto:' . $email . '">' . $email . '</a></p>';
$studentMessage .= '<p>La respuesta a su consulta ser&aacute; enviada al correo : <a href="#">' . $personalEmail . '</a></p>';
self::insert_message(
$ticket_id,
"Mensaje Reenviado",
$mensaje_alumno,
get_lang('MessageResent'),
$studentMessage,
null,
1
);
@ -202,15 +223,21 @@ class TicketManager
}
}
/**
* @param $ticket_id
* @param $user_id
*/
public static function assign_ticket_user($ticket_id, $user_id)
{
$table_support_tickets = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table_support_assigned_log = Database::get_main_table(
TABLE_SUPPORT_ASSIGNED_LOG
);
$ticket_id = intval($ticket_id);
$user_id = intval($user_id);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_assigned_log = Database::get_main_table(TABLE_TICKET_ASSIGNED_LOG);
$now = api_get_utc_datetime();
$sql_update = "UPDATE $table_support_tickets
SET assigned_last_user = '$user_id' WHERE ticket_id = '$ticket_id' ";
SET assigned_last_user = '$user_id'
WHERE ticket_id = '$ticket_id'";
Database::query($sql_update);
if (Database::affected_rows() > 0) {
$insert_id = api_get_user_id();
@ -226,26 +253,37 @@ class TicketManager
'$insert_id'
);";
Database::query($sql);
if ($insert_id != $user_id) {
$info = api_get_user_info($user_id);
$mensaje = '<p>Estimado(a):</p><p>' . $info['firstname'] . " " . $info['lastname'] . "</p>
$sender = api_get_user_info($insert_id);
$message = '<p>Estimado(a):</p><p>' . $info['firstname'] . " " . $info['lastname'] . "</p>
<p>Te asignaron el ticket $ticket_id " . '<a href="' . api_get_path(
WEB_PLUGIN_PATH
) . PLUGIN_NAME . '/s/ticket_details.php?ticket_id=' . $ticket_id . '">Ticket</a></p>
<p>Centro de Educaci&oacute;n Virtual</p>';
) . PLUGIN_NAME . '/src/ticket_details.php?ticket_id=' . $ticket_id . '">Ticket</a></p>';
api_mail_html(
$info['firstname'] . " " . $info['lastname'],
$info['mail'],
"[TICKETS] Asignacion de Ticket #$ticket_id ",
$mensaje,
'Plataforma Virtual',
'plataformavirtual@usil.edu.pe',
array('cc' => 'plataformavirtual@usil.edu.pe')
$message,
null, // sender name
null, // sender e-mail
array('cc' => $sender['email']) // should be support e-mail (platform admin) here
);
}
}
}
/**
* @param $ticket_id
* @param $subject
* @param $content
* @param $file_attachments
* @param $user_id
* @param string $status
* @param bool $sendConfirmation
* @return bool
*/
public static function insert_message(
$ticket_id,
$subject,
@ -253,37 +291,62 @@ class TicketManager
$file_attachments,
$user_id,
$status = 'NOL',
$envioconfirmacion = false
) {
$sendConfirmation = false
)
{
global $data_files;
$ticket_id = intval($ticket_id);
$subject = Database::escape_string($subject);
$content = Database::escape_string($content);
$user_id = intval($user_id);
$status = Database::escape_string($status);
$table_support_messages = Database::get_main_table(
TABLE_SUPPORT_MESSAGE
);
$table_support_tickets = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table_support_message_attachments = Database::get_main_table(
TABLE_SUPPORT_MESSAGE_ATTACHMENTS
TABLE_TICKET_MESSAGE
);
if ($envioconfirmacion) {
$formulario = '<form action="ticket_details.php?ticket_id=' . $ticket_id . '" id="confirmticket" method="POST" >
<p>Esta respuesta le result&oacute; satisfactoria</p>
<input id="respuestasi" type="submit" value="si" name="respuesta" />
<input id="respuestano" type="submit" value="no" name="respuesta" />
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_message_attachments = Database::get_main_table(TABLE_TICKET_MESSAGE_ATTACHMENTS);
if ($sendConfirmation) {
$form = '<form action="ticket_details.php?ticket_id=' . $ticket_id . '" id="confirmticket" method="POST" >
<p>'.get_lang('TicketWasThisAnswerSatisfying').'</p>
<input id="responseyes" type="submit" value="'.get_lang('Yes').'" name="response" />
<input id="responseno" type="submit" value="'.get_lang('No').'" name="response" />
</form>';
$content .= $formulario;
$content .= $form;
Database::query(
"UPDATE $table_support_tickets SET status_id='XCF' WHERE ticket_id = '$ticket_id'"
);
}
$sql_message_id = "SELECT COUNT(*) as total_messages FROM $table_support_messages
$sql_message_id = "SELECT COUNT(*) as total_messages
FROM $table_support_messages
WHERE ticket_id ='$ticket_id'";
$result = Database::query($sql_message_id);
$obj = Database::fetch_object($result);
$message_id = $obj->total_messages + 1;
$now = api_get_utc_datetime();
$sql_insert_message = "INSERT INTO $table_support_messages (
ticket_id,message_id,subject, message,ip_address,sys_insert_user_id,sys_insert_datetime,sys_lastedit_user_id,sys_lastedit_datetime,status
ticket_id,
message_id,
subject,
message,
ip_address,
sys_insert_user_id,
sys_insert_datetime,
sys_lastedit_user_id,
sys_lastedit_datetime,
status
) VALUES (
'$ticket_id','$message_id','$subject','$content','" . Database::escape_string($_SERVER['REMOTE_ADDR']) . "','$user_id','" . $now . "','$user_id','" . $now . "','$status'
'$ticket_id',
'$message_id',
'$subject',
'$content',
'" . Database::escape_string($_SERVER['REMOTE_ADDR']) . "',
'$user_id',
'" . $now . "',
'$user_id',
'" . $now . "',
'$status'
)";
Database::query($sql_insert_message);
$sql_update_total_message = "UPDATE $table_support_tickets
@ -295,11 +358,13 @@ class TicketManager
WHERE ticket_id ='$ticket_id'
) WHERE ticket_id ='$ticket_id' ";
Database::query($sql_update_total_message);
$sql_message_att_id = "SELECT COUNT(*) as total_attach
FROM $table_support_message_attachments
WHERE ticket_id ='$ticket_id' AND message_id = '$message_id'";
$result = Database::query($sql_message_att_id);
$obj = Database::fetch_object($result);
$message_attch_id = $obj->total_attach + 1;
if (is_array($file_attachments)) {
foreach ($file_attachments as $file_attach) {
@ -318,24 +383,34 @@ class TicketManager
}
}
}
return true;
}
/**
* @param $file_attach
* @param $ticket_id
* @param $message_id
* @param $message_attch_id
* @return array
*/
public static function save_message_attachment_file(
$file_attach,
$ticket_id,
$message_id,
$message_attch_id
) {
)
{
$now = api_get_utc_datetime();
$user_id = api_get_user_id();
$ticket_id = intval($ticket_id);
$new_file_name = add_ext_on_mime(
stripslashes($file_attach['name']),
$file_attach['type']
);
$file_name = $file_attach['name'];
$table_support_message_attachments = Database::get_main_table(
TABLE_SUPPORT_MESSAGE_ATTACHMENTS
TABLE_TICKET_MESSAGE_ATTACHMENTS
);
if (!filter_extension($new_file_name)) {
Display :: display_error_message(
@ -343,8 +418,8 @@ class TicketManager
);
} else {
$new_file_name = uniqid('');
$path_attachment = api_get_path(SYS_PATH);
$path_message_attach = $path_attachment . 'tck_messageattch/';
$path_attachment = api_get_path(SYS_ARCHIVE_PATH);
$path_message_attach = $path_attachment . 'plugin_ticket_messageattch/';
if (!file_exists($path_message_attach)) {
@mkdir(
$path_message_attach,
@ -389,6 +464,14 @@ class TicketManager
}
}
/**
* @param $from
* @param $number_of_items
* @param $column
* @param $direction
* @param null $user_id
* @return array
*/
public static function get_tickets_by_user_id(
$from,
$number_of_items,
@ -397,15 +480,15 @@ class TicketManager
$user_id = null
) {
$table_support_category = Database::get_main_table(
TABLE_SUPPORT_CATEGORY
TABLE_TICKET_CATEGORY
);
$table_support_tickets = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_priority = Database::get_main_table(
TABLE_SUPPORT_PRIORITY
TABLE_TICKET_PRIORITY
);
$table_support_status = Database::get_main_table(TABLE_SUPPORT_STATUS);
$table_support_status = Database::get_main_table(TABLE_TICKET_STATUS);
$table_support_messages = Database::get_main_table(
TABLE_SUPPORT_MESSAGE
TABLE_TICKET_MESSAGE
);
$table_main_user = Database::get_main_table(TABLE_MAIN_USER);
$table_main_admin = Database::get_main_table(TABLE_MAIN_ADMIN);
@ -597,9 +680,9 @@ class TicketManager
) . 'main/admin/user_information.php?user_id=' . $row['responsable']['user_id'] . '">' . $row['responsable']['firstname'] . ' ' . $row['responsable']['lastname'] . '</a>';
} else {
if ($row['status_id'] != 'REE') {
$row['responsable'] = '<span style="color:#ff0000;">Por Asignar</span>';
$row['responsable'] = '<span style="color:#ff0000;">'.get_lang('ToBeAssigned').'</span>';
} else {
$row['responsable'] = '<span style="color:#00ff00;">REENVIADO</span>';
$row['responsable'] = '<span style="color:#00ff00;">'.get_lang('MessageResent').'</span>';
}
}
switch ($row['source']) {
@ -624,7 +707,7 @@ class TicketManager
get_lang('Info')
) . '</a>&nbsp;&nbsp;';
if ($row['priority_id'] == 'ALT' && $row['status_id'] != 'CLS') {
$actions .= '<img src="../../../main/img/exclamation.png" border="0" />';
$actions .= '<img src="'.api_get_path(WEB_CODE_PATH).'img/exclamation.png" border="0" />';
}
$row['col0'] = Display::return_icon(
$img_source,
@ -668,7 +751,7 @@ class TicketManager
$actions .= '<a href="myticket.php?ticket_id=' . $row['ticket_id'] . '&amp;action=alert"><img src="../../../main/img/exclamation.png" border="0" /></a>';
}
if ($row['priority_id'] == 'ALT') {
$actions .= '<img src="../../../main/img/admin_star.png" border="0" />';
$actions .= '<img src="'.api_get_path(WEB_CODE_PATH).'img/admin_star.png" border="0" />';
}
$ticket = array(
$row['col0'],
@ -694,21 +777,27 @@ class TicketManager
}
$tickets[] = $ticket;
}
return $tickets;
}
/**
* @param null $user_id
* @return mixed
*/
public static function get_total_tickets_by_user_id($user_id = null)
{
$user_id = intval($user_id);
$table_support_category = Database::get_main_table(
TABLE_SUPPORT_CATEGORY
TABLE_TICKET_CATEGORY
);
$table_support_tickets = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_priority = Database::get_main_table(
TABLE_SUPPORT_PRIORITY
TABLE_TICKET_PRIORITY
);
$table_support_status = Database::get_main_table(TABLE_SUPPORT_STATUS);
$table_support_status = Database::get_main_table(TABLE_TICKET_STATUS);
$table_support_messages = Database::get_main_table(
TABLE_SUPPORT_MESSAGE
TABLE_TICKET_MESSAGE
);
$table_main_user = Database::get_main_table(TABLE_MAIN_USER);
$table_main_admin = Database::get_main_table(TABLE_MAIN_ADMIN);
@ -809,24 +898,30 @@ class TicketManager
}
$res = Database::query($sql);
$obj = Database::fetch_object($res);
return $obj->total;
}
/**
* @param $ticket_id
* @param $user_id
* @return array
*/
public static function get_ticket_detail_by_id($ticket_id, $user_id)
{
$table_support_category = Database::get_main_table(
TABLE_SUPPORT_CATEGORY
TABLE_TICKET_CATEGORY
);
$table_support_tickets = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_priority = Database::get_main_table(
TABLE_SUPPORT_PRIORITY
TABLE_TICKET_PRIORITY
);
$table_support_status = Database::get_main_table(TABLE_SUPPORT_STATUS);
$table_support_status = Database::get_main_table(TABLE_TICKET_STATUS);
$table_support_messages = Database::get_main_table(
TABLE_SUPPORT_MESSAGE
TABLE_TICKET_MESSAGE
);
$table_support_message_attachments = Database::get_main_table(
TABLE_SUPPORT_MESSAGE_ATTACHMENTS
TABLE_TICKET_MESSAGE_ATTACHMENTS
);
$sql = "SELECT ticket.* ,cat.name , status.name as status, priority.priority FROM " . $table_support_tickets . " ticket, " . $table_support_category . " cat ," . $table_support_priority . " priority , " . $table_support_status . " status
@ -891,7 +986,7 @@ class TicketManager
$message['user_created'] = '<a href="' . api_get_path(
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['user_id'] . '">' . $row['firstname'] . ' ' . $row['lastname'] . '</a>';
$sql_atachment = "SELECT * FROM " . TABLE_SUPPORT_MESSAGE_ATTACHMENTS . " WHERE message_id = " . $row['message_id'] . " AND ticket_id= '$ticket_id' ";
$sql_atachment = "SELECT * FROM " . TABLE_TICKET_MESSAGE_ATTACHMENTS . " WHERE message_id = " . $row['message_id'] . " AND ticket_id= '$ticket_id' ";
$result_attach = Database::query($sql_atachment);
while ($row2 = Database::fetch_assoc($result_attach)) {
$archiveURL = $archiveURL = api_get_path(
@ -903,13 +998,19 @@ class TicketManager
$ticket['messages'][] = $message;
}
}
return $ticket;
}
/**
* @param $ticket_id
* @param $user_id
* @return bool
*/
public static function update_message_status($ticket_id, $user_id)
{
$table_support_messages = Database::get_main_table(
TABLE_SUPPORT_MESSAGE
TABLE_TICKET_MESSAGE
);
$now = api_get_utc_datetime();
$sql = "UPDATE " . $table_support_messages . " SET status = 'LEI' , sys_lastedit_user_id ='" . api_get_user_id(
@ -924,7 +1025,7 @@ class TicketManager
Database::query($sql);
if (Database::affected_rows() > 0) {
Database::query(
"UPDATE " . Database::get_main_table(TABLE_SUPPORT_TICKET) . " SET status_id = 'PND' WHERE ticket_id ='$ticket_id' AND status_id = 'NAT'"
"UPDATE " . Database::get_main_table(TABLE_TICKET_TICKET) . " SET status_id = 'PND' WHERE ticket_id ='$ticket_id' AND status_id = 'NAT'"
);
return true;
} else {
@ -932,14 +1033,20 @@ class TicketManager
}
}
/**
* @param $status_id
* @param $ticket_id
* @param $user_id
* @return bool
*/
public static function update_ticket_status(
$status_id,
$ticket_id,
$user_id
) {
$table_support_tickets = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_messages = Database::get_main_table(
TABLE_SUPPORT_MESSAGE
TABLE_TICKET_MESSAGE
);
$now = api_get_utc_datetime();
$sql = "UPDATE " . $table_support_tickets . " SET status_id = '$status_id' , sys_lastedit_user_id ='$user_id' ,sys_lastedit_datetime ='" . $now . "' WHERE ticket_id ='$ticket_id'";
@ -951,11 +1058,14 @@ class TicketManager
}
}
/**
* @return mixed
*/
public static function get_number_of_messages()
{
$table_support_tickets = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_messages = Database::get_main_table(
TABLE_SUPPORT_MESSAGE
TABLE_TICKET_MESSAGE
);
$table_main_user = Database::get_main_table(TABLE_MAIN_USER);
$table_main_admin = Database::get_main_table(TABLE_MAIN_ADMIN);
@ -974,37 +1084,52 @@ class TicketManager
}
/**
* @param $ticket_id
* @param $user_id
*/
public static function send_alert($ticket_id, $user_id)
{
$table_support_tickets = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$now = api_get_utc_datetime();
$sql = "UPDATE " . $table_support_tickets . " SET priority_id = 'ALT', sys_lastedit_user_id ='$user_id' ,sys_lastedit_datetime ='" . $now . "' WHERE ticket_id = '$ticket_id'";
Database::query($sql);
}
/**
* @param $ticket_id
* @param $user_id
*/
public static function close_ticket($ticket_id, $user_id)
{
$table_support_tickets = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$now = api_get_utc_datetime();
$sql = "UPDATE " . $table_support_tickets . " SET status_id = 'CLS' , sys_lastedit_user_id ='$user_id' ,sys_lastedit_datetime ='" . $now . "' ,end_date ='" . $now . "' WHERE ticket_id ='$ticket_id'";
Database::query($sql);
}
/**
*
*/
public static function close_old_tickets()
{
$table_support_tickets = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$now = api_get_utc_datetime();
$sql = "UPDATE " . $table_support_tickets . " SET status_id = 'CLS' , sys_lastedit_user_id ='" . api_get_user_id(
) . "' ,sys_lastedit_datetime ='" . $now . "',end_date ='" . $now . "' WHERE DATEDIFF('$now',sys_lastedit_datetime) > 7 AND status_id != 'CLS' AND status_id != 'NAT' AND status_id != 'REE'";
Database::query($sql);
}
/**
* @param $ticket_id
* @return array
*/
public static function get_assign_log($ticket_id)
{
$table_support_assigned_log = Database::get_main_table(
TABLE_SUPPORT_ASSIGNED_LOG
TABLE_TICKET_ASSIGNED_LOG
);
$sql = "SELECT log.* FROM " . TABLE_SUPPORT_ASSIGNED_LOG . " log WHERE log.ticket_id = '$ticket_id' ORDER BY log.assigned_date";
$sql = "SELECT log.* FROM " . TABLE_TICKET_ASSIGNED_LOG . " log WHERE log.ticket_id = '$ticket_id' ORDER BY log.assigned_date";
$result = Database::query($sql);
$history = array();
while ($row = Database::fetch_assoc($result)) {
@ -1032,6 +1157,14 @@ class TicketManager
return $history;
}
/**
* @param $from
* @param $number_of_items
* @param $column
* @param $direction
* @param null $user_id
* @return array
*/
public static function export_tickets_by_user_id(
$from,
$number_of_items,
@ -1040,15 +1173,15 @@ class TicketManager
$user_id = null
) {
$table_support_category = Database::get_main_table(
TABLE_SUPPORT_CATEGORY
TABLE_TICKET_CATEGORY
);
$table_support_tickets = Database::get_main_table(TABLE_SUPPORT_TICKET);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_priority = Database::get_main_table(
TABLE_SUPPORT_PRIORITY
TABLE_TICKET_PRIORITY
);
$table_support_status = Database::get_main_table(TABLE_SUPPORT_STATUS);
$table_support_status = Database::get_main_table(TABLE_TICKET_STATUS);
$table_support_messages = Database::get_main_table(
TABLE_SUPPORT_MESSAGE
TABLE_TICKET_MESSAGE
);
$table_main_user = Database::get_main_table(TABLE_MAIN_USER);
if (is_null($direction)) {
@ -1184,8 +1317,7 @@ class TicketManager
$row['responsable'] = utf8_decode($row['responsable']);
$tickets[] = $row;
}
return $tickets;
}
}
?>

7
plugin/ticket/src/ticket_assign_log.php
Unescape View File

@ -1,4 +1,11 @@
<?php
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket
*/
/**
*
*/
$language_file = array ('registration');
require_once '../config.php';
$plugin = TicketPlugin::create();

12
plugin/ticket/src/ticket_details.php
Unescape View File

@ -1,4 +1,12 @@
<?php
/* For licensing terms, see /license.txt */
/**
*
* @package chamilo.plugin.ticket
*/
/**
*
*/
$language_file= array('messages','userInfo', 'admin');
$cidReset = true;
require_once '../config.php';
@ -303,7 +311,7 @@ if(!isset($_POST['compose'])){
$ticket_id = $_POST['ticket_id'];
$content = $_POST['content'];
$subject = $_POST['subject'];
$mensajeconfirmacion = isset($_POST['confirmacion'])?true:false ;
$mensajeconfirmacion = isset($_POST['confirmation'])?true:false ;
$file_attachments = $_FILES;
$user_id = api_get_user_id();
TicketManager::insert_message($ticket_id, $subject, $content, $file_attachments, $user_id,'NOL',$mensajeconfirmacion);
@ -348,7 +356,7 @@ function show_form_send_message(){
</div>';
echo '<div class="row">
<div class="label"></div>
<div class="formw"> <button class="save" name="compose" type="submit">Enviar mensaje</button>'.($isAdmin?'&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<input type="checkbox" name="confirmacion"/>Solicitar confirmaci&oacute;n':"").
<div class="formw"> <button class="save" name="compose" type="submit">Enviar mensaje</button>'.($isAdmin?'&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<input type="checkbox" name="confirmation"/>Solicitar confirmaci&oacute;n':"").
'</div>
</div>';
echo '</form>';

14
plugin/ticket/src/tutor.php
Unescape View File

@ -1,4 +1,12 @@
<?php
/* For licensing terms, see /license.txt */
/**
*
* @package chamilo.plugin.ticket
*/
/**
*
*/
require_once '../config.php';
$plugin = TicketPlugin::create();
@ -11,7 +19,7 @@ $(document).ready(function (){
var url = this.href;
var dialog = $("#dialog");
if ($("#dialog").length == 0) {
dialog = $("<div id=\"dialog\" style=\"display:hidden\"></div>").appendTo("body");
dialog = $("'.'<div id="dialog" style="display:hidden"></div>'.'").appendTo("body");
}
// load remote content
@ -49,12 +57,12 @@ function save() {
$.ajax({
contentType: "application/x-www-form-urlencoded",
beforeSend: function(objeto) {
$("div#confirmacion").html("<img src=\'../../../main/inc/lib/javascript/indicator.gif\' />"); },
$("div#confirmation").html("<img src=\'../../../main/inc/lib/javascript/indicator.gif\' />"); },
type: "POST",
url: "update_report.php",
data: "work_id="+work_id+"&forum_id="+forum_id+"&rs_id="+rs_id,
success: function(datos) {
$("div#confirmacion").html(datos);
$("div#confirmation").html(datos);
location.reload();
}
});

336
plugin/ticket/src/tutor_report.lib.php
Unescape View File

@ -1,5 +1,15 @@
<?php
function inicializarReporte($course_code){
/* For licensing terms, see /license.txt */
/**
* Helper library for weekly reports
* @package chamilo.plugin.ticket
*/
/**
* @param $course_code
* @return array|bool
*/
function inicializarReporte($course_code)
{
$course_info = api_get_course_info($course_code);
$table_reporte_semanas = Database::get_main_table('rp_reporte_semanas');
$table_students_report = Database::get_main_table('rp_students_report');
@ -8,37 +18,37 @@ function inicializarReporte($course_code){
$table_post = Database::get_course_table(TABLE_FORUM_POST, $course_info['dbName']);
$table_work = Database::get_course_table(TABLE_STUDENT_PUBLICATION, $course_info['dbName']);
$res = Database::query("SELECT COUNT(*) as cant FROM $table_reporte_semanas WHERE course_code = '".$course_code."'");
$sql_semanas = "SELECT semanas FROM $table_semanas_curso WHERE course_code = '$course_code'";
$res_semanas = Database::query($sql_semanas);
$semanas = Database::fetch_object($res_semanas);
$sqlWeeks = "SELECT semanas FROM $table_semanas_curso WHERE course_code = '$course_code'";
$resWeeks = Database::query($sqlWeeks);
$weeks = Database::fetch_object($resWeeks);
$obj = Database::fetch_object($res);
$numero_semanas = (!isset($_POST['numerosemanas']))?(($semanas->semanas==0)?7:$semanas->semanas):$_POST['numerosemanas'];
Database::query("REPLACE INTO $table_semanas_curso (course_code , semanas) VALUES ('$course_code','$numero_semanas')");
if(intval($obj->cant) != $numero_semanas){
$weeksCount = (!isset($_POST['numerosemanas']))?(($weeks->semanas==0)?7:$weeks->semanas):$_POST['numerosemanas'];
Database::query("REPLACE INTO $table_semanas_curso (course_code , semanas) VALUES ('$course_code','$weeksCount')");
if (intval($obj->cant) != $weeksCount) {
if(intval($obj->cant) > $numero_semanas){
$sql ="DELETE FROM $table_reporte_semanas WHERE week_id > $numero_semanas AND course_code = '$course_code'";
Database::query("DELETE FROM $table_reporte_semanas WHERE week_id > $numero_semanas AND course_code = '$course_code'");
}else{
for ($i = $obj->cant+1 ; $i <= $numero_semanas ; $i++){
if(!Database::query("INSERT INTO $table_reporte_semanas (week_id,course_code,forum_id,work_id,quiz_id,pc_id)
VALUES ('$i','$course_code','0','0','0','0' )")){
if (intval($obj->cant) > $weeksCount) {
$sql ="DELETE FROM $table_reporte_semanas WHERE week_id > $weeksCount AND course_code = '$course_code'";
Database::query("DELETE FROM $table_reporte_semanas WHERE week_id > $weeksCount AND course_code = '$course_code'");
} else {
for ($i = $obj->cant+1 ; $i <= $weeksCount ; $i++){
if (!Database::query("INSERT INTO $table_reporte_semanas (week_id, course_code, forum_id, work_id, quiz_id, pc_id)
VALUES ($i, '$course_code', '0', '0', '0', '0' )")) {
return false;
}
}
}
}
$sql = "REPLACE INTO $table_students_report (user_id,week_report_id, work_ok , thread_ok , quiz_ok , pc_ok)
$sql = "REPLACE INTO $table_students_report (user_id, week_report_id, work_ok , thread_ok , quiz_ok , pc_ok)
SELECT cu.user_id, rs.id, 0, 0, 0, 0
FROM $table_course_rel_user cu
LEFT JOIN $table_reporte_semanas rs ON cu.course_code = rs.course_code
WHERE cu.status = '5' AND rs.course_code = '$course_code'
WHERE cu.status = 5 AND rs.course_code = '$course_code'
ORDER BY cu.user_id, rs.id";
if(!Database::query($sql)){
if (!Database::query($sql)) {
return false;
}else{
$pagina = (!isset($_GET['page']))?1:$_GET['page'];
} else {
$page = (!isset($_GET['page']))?1:$_GET['page'];
Database::query("UPDATE $table_students_report sr SET sr.work_ok = 1
WHERE CONCAT (sr.user_id,',',sr.week_report_id)
IN (SELECT DISTINCT CONCAT(w.user_id,',',rs.id)
@ -47,144 +57,162 @@ function inicializarReporte($course_code){
WHERE CONCAT (sr.user_id,',',sr.week_report_id)
IN (SELECT DISTINCT CONCAT(f.poster_id,',',rs.id)
FROM $table_post f JOIN $table_reporte_semanas rs ON f.thread_id = rs.forum_id)");
return mostrarResultados($course_info,$numero_semanas,$pagina);
return mostrarResultados($course_info,$weeksCount,$page);
}
}
function mostrarResultados($course_info,$numero_semanas, $pagina){
$course_code = $course_info['code'];
$table_reporte_semanas = Database::get_main_table('rp_reporte_semanas');
$table_students_report = Database::get_main_table('rp_students_report');
$table_course_rel_user = Database::get_main_table(TABLE_MAIN_COURSE_USER);
$table_user = Database::get_main_table(TABLE_MAIN_USER );
$table_thread = Database::get_course_table(TABLE_FORUM_THREAD, $course_info['dbName']);
$table_work = Database::get_course_table(TABLE_STUDENT_PUBLICATION, $course_info['dbName']);
$resultados = array();
$table_export = array();
$sql_encabezado = "SELECT rs.id as id,rs.week_id, w.title AS work_title, t.thread_title ,'EVALUACION' as eval_title ,'QUIZ' as pc_title
FROM $table_reporte_semanas rs
LEFT JOIN $table_thread t ON t.thread_id = rs.forum_id
LEFT JOIN $table_work w ON w.id = rs.work_id
WHERE rs.course_code = '$course_code'
ORDER BY rs.week_id";
$result_encabezado = Database::query($sql_encabezado) ;
$ids = array();
$fila = '<tr>
<th ></th>';
$fila_export_encabezado = array(null,null);
$fila_export_encabezado2 = array(null,ull);
while ($rowe = Database::fetch_assoc($result_encabezado)){
$fila_export_encabezado[] = utf8_decode('Tarea'.$rowe['week_id']);
$fila_export_encabezado[] = utf8_decode('Foro'.$rowe['week_id']);
//$fila_export_encabezado[] = utf8_decode('Eval'.$rowe['week_id']);
//$fila_export_encabezado[] = utf8_decode('PC'.$rowe['week_id']);
$fila_export_encabezado2[] = utf8_decode($rowe['work_title']);
$fila_export_encabezado2[] = utf8_decode($rowe['thread_title']);
//$fila_export_encabezado2[] = utf8_decode($rowe['eval_title']);
//$fila_export_encabezado2[] = utf8_decode($rowe['pc_title']);
$fila_export = array('Tarea'.$rowe['week_id'],'Foro'.$rowe['week_id'],'Eval'.$rowe['week_id'],'PC'.$rowe['week_id']);
if ($rowe['week_id'] > (($pagina-1)*7) && $rowe['week_id'] <= (7*$pagina)){
$ids[$rowe['week_id']] = $rowe['id'];
$fila.='<th>
<a href="#" onClick="mostrarContenido('."'tarea".$rowe['week_id']."'".');">Tarea'.$rowe['week_id'].'
<div class="blackboard_hide" id="tarea'.$rowe['week_id'].'">'.$rowe['work_title'].'</div>
</a></th>';
$fila.= '<th>
<a href="#" onClick="mostrarContenido('."'foro".$rowe['week_id']."'".');">Foro'.$rowe['week_id'].'
<div class="blackboard_hide" id="foro'.$rowe['week_id'].'">'.$rowe['thread_title'].'</div>
</a>
</th>';
/*$fila.= '<th>
<a href="#" onClick="mostrarContenido('."'eval".$rowe['week_id']."'".');">Eval'.$rowe['week_id'].'
<div class="blackboard_hide" id="eval'.$rowe['week_id'].'">'.$rowe['eval_title'].'</div>
</a>
</th>';
$fila.= '<th>
<a href="#" onClick="mostrarContenido('."'pc".$rowe['week_id']."'".');">PC'.$rowe['week_id'].'
<div class="blackboard_hide" id="pc'.$rowe['week_id'].'">'.$rowe['pc_title'].'</div>
</a>
</th>';*/
}
}
$table_export[] = $fila_export_encabezado;
$table_export[] = $fila_export_encabezado2;
$fila.= '</tr>';
$html = '<form action="tutor.php" name="semanas" id="semanas" method="POST">
<div class="row">
Seleccione cantidad de semanas:
<select name="numerosemanas" id="numerosemanas" onChange="submit();">
<option value="7" '.(($numero_semanas ==7)?'selected="selected"':"").'>7 Semanas</option>
<option value="14" '.(($numero_semanas ==14)?'selected="selected"':"").'>14 Semanas</option>
</select>';
if($numero_semanas == 14) {
$html .= '<span style="float:right;"><a href="tutor.php?page='.(($pagina == 1)?2:1).'">'.(($pagina == 1)?"Siguiente":"Anterior").'</a></span>';
}
$html .= '<span style="float:right;"><a href="'.api_get_self().'?action=export'.$get_parameter.$get_parameter2.'">'.Display::return_icon('import_excel.png',get_lang('Export'),'','32').'</a></span>';
$html .= '</form>';
$html .= '<table class="reportes">';
$html .= '<tr>
<th ></th>';
for ($i=(7*$pagina-6); $i <= $pagina*7;$i++){
$html .= '<th colspan="2">Semana '.$i.'<a href="assign_tickets.php?id='.$ids[$i].'" class="ajax">'.Display::return_icon('edit.png', get_lang('Edit'), array('width'=>'16','height'=>'16'), 22).'</a></th>';
}
$html .= '</tr>';
$html .= $fila;
$sql = "SELECT u.username , u.user_id , CONCAT(u.lastname,' ', u.firstname ) as fullname , rs.week_id , sr.work_ok ,sr.thread_ok , sr.quiz_ok , sr.pc_ok , rs.course_code
FROM $table_students_report sr
JOIN $table_reporte_semanas rs ON sr.week_report_id = rs.id
JOIN $table_user u ON u.user_id = sr.user_id
WHERE rs.course_code = '$course_code'
ORDER BY u.lastname , u.username , rs.week_id
";
$result = Database::query($sql);
while ($row = Database::fetch_assoc($result)){
$resultadose[$row['username']][$row['week_id']] = $row;
if ($row['week_id'] > (($pagina-1)*7) && $row['week_id'] <= (7*$pagina) ){
$resultados[$row['username']][$row['week_id']] = $row;
if(count($resultados[$row['username']]) == 7 ){
$html.= mostrarResultadoAlumno($resultados[$row['username']],$pagina);
}
}
if(count($resultadose[$row['username']]) == $numero_semanas ){
$table_export[] = mostrarResultadoAlumnoExportar($resultadose[$row['username']],$numero_semanas);
}
}
$html .= '
</table>';
return array('mostrar'=>$html,'exportar'=>$table_export);
/**
* @param $courseInfo
* @param $weeksCount
* @param $page
* @return array
*/
function mostrarResultados($courseInfo,$weeksCount, $page)
{
$course_code = $courseInfo['code'];
$tableWeeklyReport = Database::get_main_table('rp_reporte_semanas');
$tableStudentsReport = Database::get_main_table('rp_students_report');
//$table_course_rel_user = Database::get_main_table(TABLE_MAIN_COURSE_USER);
$tableUser = Database::get_main_table(TABLE_MAIN_USER );
$tableThread = Database::get_course_table(TABLE_FORUM_THREAD, $courseInfo['dbName']);
$tableWork = Database::get_course_table(TABLE_STUDENT_PUBLICATION, $courseInfo['dbName']);
$results = array();
$tableExport = array();
$sqlHeader = "SELECT rs.id as id,rs.week_id, w.title AS work_title, t.thread_title ,'EVALUATION' as eval_title ,'QUIZ' as pc_title
FROM $tableWeeklyReport rs
LEFT JOIN $tableThread t ON t.thread_id = rs.forum_id
LEFT JOIN $tableWork w ON w.id = rs.work_id
WHERE rs.course_code = '$course_code'
ORDER BY rs.week_id";
$resultHeader = Database::query($sqlHeader) ;
$ids = array();
$line = '<tr>
<th ></th>';
$lineHeaderExport = array(null,null);
$lineHeaderExport2 = array(null,ull);
while ($rowe = Database::fetch_assoc($resultHeader)){
$lineHeaderExport[] = utf8_decode('Work'.$rowe['week_id']);
$lineHeaderExport[] = utf8_decode('Forum'.$rowe['week_id']);
//$fila_export_encabezado[] = utf8_decode('Eval'.$rowe['week_id']);
//$fila_export_encabezado[] = utf8_decode('PC'.$rowe['week_id']);
$lineHeaderExport2[] = utf8_decode($rowe['work_title']);
$lineHeaderExport2[] = utf8_decode($rowe['thread_title']);
//$fila_export_encabezado2[] = utf8_decode($rowe['eval_title']);
//$fila_export_encabezado2[] = utf8_decode($rowe['pc_title']);
$fila_export = array('Work'.$rowe['week_id'],'Forum'.$rowe['week_id'],'Eval'.$rowe['week_id'],'PC'.$rowe['week_id']);
if ($rowe['week_id'] > (($page-1)*7) && $rowe['week_id'] <= (7*$page)){
$ids[$rowe['week_id']] = $rowe['id'];
$line.='<th>
<a href="#" onClick="mostrarContenido('."'tarea".$rowe['week_id']."'".');">Work'.$rowe['week_id'].'
<div class="blackboard_hide" id="tarea'.$rowe['week_id'].'">'.$rowe['work_title'].'</div>
</a></th>';
$line.= '<th>
<a href="#" onClick="mostrarContenido('."'foro".$rowe['week_id']."'".');">Forum'.$rowe['week_id'].'
<div class="blackboard_hide" id="foro'.$rowe['week_id'].'">'.$rowe['thread_title'].'</div>
</a>
</th>';
/*$fila.= '<th>
<a href="#" onClick="mostrarContenido('."'eval".$rowe['week_id']."'".');">Eval'.$rowe['week_id'].'
<div class="blackboard_hide" id="eval'.$rowe['week_id'].'">'.$rowe['eval_title'].'</div>
</a>
</th>';
$fila.= '<th>
<a href="#" onClick="mostrarContenido('."'pc".$rowe['week_id']."'".');">PC'.$rowe['week_id'].'
<div class="blackboard_hide" id="pc'.$rowe['week_id'].'">'.$rowe['pc_title'].'</div>
</a>
</th>';*/
}
}
$tableExport[] = $lineHeaderExport;
$tableExport[] = $lineHeaderExport2;
$line.= '</tr>';
$html = '<form action="tutor.php" name="semanas" id="semanas" method="POST">
<div class="row">
'.get_lang('SelectWeeksSpan').'
<select name="numerosemanas" id="numerosemanas" onChange="submit();">
<option value="7" '.(($weeksCount ==7)?'selected="selected"':"").'>7 weeks</option>
<option value="14" '.(($weeksCount ==14)?'selected="selected"':"").'>14 weeks</option>
</select>';
if ($weeksCount == 14) {
$html .= '<span style="float:right;"><a href="tutor.php?page='.(($page == 1)?2:1).'">'.(($page == 1)?"Siguiente":"Anterior").'</a></span>';
}
$html .= '<span style="float:right;"><a href="'.api_get_self().'?action=export'.$get_parameter.$get_parameter2.'">'.Display::return_icon('import_excel.png',get_lang('Export'),'','32').'</a></span>';
$html .= '</form>';
$html .= '<table class="reportes">';
$html .= '<tr>
<th ></th>';
for ($i=(7*$page-6); $i <= $page*7;$i++) {
$html .= '<th colspan="2">Semana '.$i.'<a href="assign_tickets.php?id='.$ids[$i].'" class="ajax">'.Display::return_icon('edit.png', get_lang('Edit'), array('width'=>'16','height'=>'16'), 22).'</a></th>';
}
$html .= '</tr>';
$html .= $line;
$sql = "SELECT u.username , u.user_id , CONCAT(u.lastname,' ', u.firstname ) as fullname , rs.week_id , sr.work_ok ,sr.thread_ok , sr.quiz_ok , sr.pc_ok , rs.course_code
FROM $tableStudentsReport sr
JOIN $tableWeeklyReport rs ON sr.week_report_id = rs.id
JOIN $tableUser u ON u.user_id = sr.user_id
WHERE rs.course_code = '$course_code'
ORDER BY u.lastname , u.username , rs.week_id
";
$result = Database::query($sql);
while ($row = Database::fetch_assoc($result)) {
$resultadose[$row['username']][$row['week_id']] = $row;
if ($row['week_id'] > (($page-1)*7) && $row['week_id'] <= (7*$page) ) {
$results[$row['username']][$row['week_id']] = $row;
if (count($results[$row['username']]) == 7 ) {
$html.= mostrarResultadoAlumno($results[$row['username']],$page);
}
}
if (count($resultadose[$row['username']]) == $weeksCount ) {
$tableExport[] = mostrarResultadoAlumnoExportar($resultadose[$row['username']],$weeksCount);
}
}
$html .= '
</table>';
return array('mostrar'=>$html,'exportar'=>$tableExport);
}
function mostrarResultadoAlumno($datos,$pagina){
$inicio = (7*$pagina-6);
$fila = '<tr>';
$fila.= '<td><a href="'.api_get_path(WEB_CODE_PATH).'user/userInfo.php?'.api_get_cidreq().'&uInfo='.$datos[$inicio]['user_id'].'">'.$datos[$inicio]['username'].'</a></td>';
foreach ($datos as $dato){
$fila.= '<td align="center">'.(($dato['work_ok']==1)?Display::return_icon('check.png'):Display::return_icon('aspa.png')).'</td>';
$fila.= '<td align="center">'.(($dato['thread_ok']==1)?Display::return_icon('check.png'):Display::return_icon('aspa.png')).'</td>';
//$fila.= '<td>'.(($dato['quiz_ok']==1)?Display::return_icon('check.png'):Display::return_icon('aspa.png')).'</td>';
//$fila.= '<td>'.(($dato['pc_ok']==1)?Display::return_icon('check.png'):Display::return_icon('aspa.png')).'</td>';
}
$fila.= '</tr>';
return $fila;
/**
* @param $datos
* @param $pagina
* @return string
*/
function mostrarResultadoAlumno($datos,$pagina)
{
$inicio = (7*$pagina-6);
$fila = '<tr>';
$fila.= '<td><a href="'.api_get_path(WEB_CODE_PATH).'user/userInfo.php?'.api_get_cidreq().'&uInfo='.$datos[$inicio]['user_id'].'">'.$datos[$inicio]['username'].'</a></td>';
foreach ($datos as $dato){
$fila.= '<td align="center">'.(($dato['work_ok']==1)?Display::return_icon('check.png'):Display::return_icon('aspa.png')).'</td>';
$fila.= '<td align="center">'.(($dato['thread_ok']==1)?Display::return_icon('check.png'):Display::return_icon('aspa.png')).'</td>';
}
$fila.= '</tr>';
return $fila;
}
function mostrarResultadoAlumnoExportar($datos ,$numero_semanas){
$fila = array();
$fila[] = utf8_decode($datos[1]['username']);
$fila[]= utf8_decode($datos[1]['fullname']);
foreach ($datos as $dato){
//if ($datos['week_id'] < $numero_semanas){
$fila[]= ($dato['work_ok']==1)?"SI":"NO";
$fila[]= ($dato['thread_ok']==1)?"SI":"NO";
//$fila[]= ($dato['quiz_ok']==1)?"SI":"NO";
//$fila[]= ($dato['pc_ok']==1)?"SI":"NO";
//}
}
return $fila;
/**
* @param $data
* @param $numero_semanas
* @return array
*/
function mostrarResultadoAlumnoExportar($data ,$numero_semanas)
{
$fila = array();
$fila[] = utf8_decode($data[1]['username']);
$fila[]= utf8_decode($data[1]['fullname']);
foreach ($data as $line) {
$fila[]= ($line['work_ok']==1)?get_lang('Yes'):get_lang('No');
$fila[]= ($line['thread_ok']==1)?get_lang('Yes'):get_lang('No');
}
return $fila;
}
?>

29
plugin/ticket/src/update_report.php
Unescape View File

@ -1,16 +1,25 @@
<?php
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket
*/
/**
*
*/
require_once '../config.php';
$plugin = TicketPlugin::create();
$work_id = $_POST['work_id'];
$forum_id = $_POST['forum_id'];
$rs_id = $_POST['rs_id'];
$work_id = intval($_POST['work_id']);
$forum_id = intval($_POST['forum_id']);
$rs_id = intval($_POST['rs_id']);
api_protect_course_script();
if (!api_is_allowed_to_edit()){
Display::display_error_message($plugin->get_lang("DeniedAccess"));
}else{
$sql ="UPDATE ".Database::get_main_table('rp_reporte_semanas')." SET work_id = '$work_id' , forum_id = '$forum_id' WHERE id ='$rs_id'";
Database::query($sql);
Display::display_confirmation_message("Se actualizo con exito");
if (!api_is_allowed_to_edit()) {
Display::display_error_message($plugin->get_lang("DeniedAccess"));
} else {
$sql ="UPDATE ".Database::get_main_table('rp_reporte_semanas')."
SET work_id = '$work_id', forum_id = '$forum_id'
WHERE id ='$rs_id'";
Database::query($sql);
Display::display_confirmation_message(get_lang('UpdatedSuccessfully'));
}
?>

39
plugin/ticket/start.php
Unescape View File

@ -11,45 +11,6 @@ $course_plugin = 'ticket'; //needed in order to load the plugin lang variables
require_once dirname(__FILE__).'/config.php';
$tool_name = get_lang('Ticket');
$tpl = new Template($tool_name);
$bbb = new bbb();
if ($bbb->plugin_enabled) {
if ($bbb->is_server_running()) {
if (isset($_GET['launch']) && $_GET['launch'] == 1) {
$meeting_params = array();
$meeting_params['meeting_name'] = api_get_course_id();
if ($bbb->meeting_exists($meeting_params['meeting_name'])) {
$url = $bbb->join_meeting($meeting_params['meeting_name']);
if ($url) {
header('location: '.$url);
exit;
} else {
$url = $bbb->create_meeting($meeting_params);
header('location: '.$url);
exit;
}
} else {
if ($bbb->is_teacher()) {
$url = $bbb->create_meeting($meeting_params);
header('location: '.$url);
exit;
} else {
$url = 'listing.php';
header('location: '.$url);
exit;
}
}
} else {
$url = 'listing.php';
header('location: '.$url);
exit;
}
} else {
$message = Display::return_message(get_lang('ServerIsNotRunning'), 'warning');
}
} else {
$message = Display::return_message(get_lang('ServerIsNotConfigured'), 'warning');
}
$tpl->assign('message', $message);
$tpl->display_one_col_template();

2
plugin/ticket/uninstall.php
Unescape View File

@ -4,7 +4,7 @@
* This script is included by main/admin/settings.lib.php when unselecting a plugin
* and is meant to remove things installed by the install.php script in both
* the global database and the courses tables
* @package chamilo.plugin.bigbluebutton
* @package chamilo.plugin.ticket
*/
/**
* Queries

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