get_lang('DateLastEdition'); api_block_anonymous_users(); require_once api_get_path(LIBRARY_PATH).'formvalidator/FormValidator.class.php'; require_once api_get_path(LIBRARY_PATH).'group_portal_manager.lib.php'; $htmlHeadXtra[] = ' '; $this_section = 'tickets'; unset($_SESSION['this_section']); $table = new SortableTable('Tickets', array('TicketManager', 'get_total_tickets_by_user_id'), array('TicketManager', 'get_tickets_by_user_id') , 2, 20, 'DESC'); if ($table->per_page == 0){ $table->per_page = 20; } if(isset($_GET['action'])){ global $table; $action = $_GET['action']; switch ($action){ case 'assign': if($isAdmin && isset($_GET['ticket_id']) ) TicketManager::assign_ticket_user($_GET['ticket_id'], $user_id); break; case 'unassign': if($isAdmin && isset($_GET['ticket_id']) ) TicketManager::assign_ticket_user($_GET['ticket_id'], 0); break; case 'alert': if(!$isAdmin && isset($_GET['ticket_id']) ) TicketManager::send_alert($_GET['ticket_id'],$user_id); break; case 'export': $data = array( array( $plugin->get_lang('TicketNum'), $plugin->get_lang('Date'), $plugin->get_lang('DateLastEdition'), $plugin->get_lang('Category'), $plugin->get_lang('User'), $plugin->get_lang('Program'), $plugin->get_lang('Responsible'), $plugin->get_lang('Status'), $plugin->get_lang('Message'), $plugin->get_lang('Description') ) ); $datos = $table->get_clean_html(); foreach ($datos as $ticket){ $ticket[0] = substr(strip_tags($ticket[0]), 0,12); $ticket_rem = array(utf8_decode( strip_tags($ticket[0])), utf8_decode(api_html_entity_decode($ticket[1])), utf8_decode(strip_tags($ticket[2])), utf8_decode(strip_tags($ticket[3])), utf8_decode(strip_tags($ticket[4])), utf8_decode(strip_tags($ticket[5])), utf8_decode(strip_tags($ticket[6])), utf8_decode(strip_tags($ticket[7])), utf8_decode(strip_tags($ticket[8])), utf8_decode(strip_tags($ticket[10])) ); $data[] = $ticket_rem; } Export::export_table_xls($data, $plugin->get_lang('Tickets')); exit; break; case 'close_tickets': TicketManager::close_old_tickets(); break; default: break; } } //$nameTools = api_xml_http_response_encode($plugin->get_lang('MyTickets')); $user_id = api_get_user_id(); $isAdmin = api_is_platform_admin(); Display::display_header($plugin->get_lang('MyTickets')); if ($isAdmin){ $get_parameter = '&keyword='. $_GET['keyword'] .'&keyword_status='. $_GET['keyword_status'] .'&keyword_category='. $_GET['keyword_category'] .'&keyword_request_user='. $_GET['keyword_request_user']; $get_parameter .= '&keyword_admin='. $_GET['keyword_admin'] .'&keyword_start_date='. $_GET['keyword_start_date'].'&keyword_unread='. $_GET['keyword_unread'] ; $get_parameter2 = '&Tickets_per_page='.$_GET['Tickets_per_page'].'&Tickets_column='.$_GET['Tickets_column']; if (isset($_GET['submit_advanced'])){ $get_parameter .= "&submit_advanced="; } if (isset($_GET['submit_simple'])){ $get_parameter .= "&submit_simple="; } //select categories $select_types .= '"; //select admins $select_admins .= '"; //select status $select_status .= '"; //select priority $select_priority .= '"; //select unread $select_unread = '"; // Create a search-box $form = new FormValidator('search_simple','get','','',null,false); $renderer =& $form->defaultRenderer(); $renderer->setElementTemplate('{element} '); $form->addElement('text','keyword',get_lang('keyword'), 'size="25"'); $form->addElement('style_submit_button', 'submit_simple',get_lang('Search'),'class="search"'); $form->addElement('static','search_advanced_link',null,' '.Display::return_icon('div_show.gif',get_lang('Show'),array('style'=>'vertical-align:middle')).' '.get_lang('AdvancedSearch').''); echo '

'; if (api_is_platform_admin()) { /*echo ''. ''.Display::return_icon('warning.png',$plugin->get_lang('TckClose'),'','32').''. '';*/ echo ''. ''.Display::return_icon('import_excel.png',get_lang('Export'),'','32').''. ''; echo ''. ''.Display::return_icon('add.png',$plugin->get_lang('TckNew'),'','32').''. ''; echo ''. ''; } $form->display(); echo '

'; echo '

'.get_lang('AdvancedSearch').'

'.get_lang('Category').' '.$select_types.'	'.get_lang('User').'	'.$plugin->get_lang('RegisterDate').':	'.get_lang('Untill').':
'.$plugin->get_lang('AssignedTo').': '.$select_admins.'	'.get_lang('Status').': '.$select_status.'	'.$plugin->get_lang('Priority').': '.$select_priority.'	'.$plugin->get_lang('Priority').': '.$select_unread.'
'.get_lang('Course').'

'; } if($isAdmin){ $table->set_header(0, $plugin->get_lang('TicketNum'), true); $table->set_header(1, $plugin->get_lang('Date'), true); $table->set_header(2, $plugin->get_lang('DateLastEdition'), true); $table->set_header(3, $plugin->get_lang('Category'), true); $table->set_header(4, $plugin->get_lang('User'), true); $table->set_header(5, $plugin->get_lang('Responsible'), true); $table->set_header(6, $plugin->get_lang('Status'), true); $table->set_header(7, $plugin->get_lang('Message'), true); $table->set_header(8, get_lang('Actions'), true); $table->set_header(9, get_lang('Description'), true,array("style"=>"width:200px")); }else{ echo '

'.$plugin->get_lang('MyTickets').'

'; echo '

'.$plugin->get_lang('MsgWelcome').'

'; if(isset($_GET['message'])){ Display::display_confirmation_message($plugin->get_lang('TckSuccessSave')); } $table->set_header(0, $plugin->get_lang('TicketNum'), true); $table->set_header(1, $plugin->get_lang('Date'), true); $table->set_header(2, $plugin->get_lang('DateLastEdition'), true); $table->set_header(3, $plugin->get_lang('Category')); $table->set_header(4, $plugin->get_lang('Status'), false); $table->set_header(5, get_lang('Actions'), false); } $table->display(); Display::display_footer(); ?>