You can not select more than 25 topics
Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
374 lines
11 KiB
374 lines
11 KiB
<?php
|
|
/* For licensing terms, see /license.txt */
|
|
|
|
/**
|
|
* This script is the Tickets plugin main entry point
|
|
* @package chamilo.plugin.ticket
|
|
*/
|
|
|
|
require_once __DIR__.'/../inc/global.inc.php';
|
|
|
|
api_block_anonymous_users();
|
|
|
|
$tool_name = get_lang('Ticket');
|
|
|
|
$libPath = api_get_path(LIBRARY_PATH);
|
|
$webLibPath = api_get_path(WEB_LIBRARY_PATH);
|
|
$htmlHeadXtra[] = '<script>
|
|
function load_history_ticket(div_course, ticket_id) {
|
|
$.ajax({
|
|
contentType: "application/x-www-form-urlencoded",
|
|
beforeSend: function(object) {
|
|
$("div#"+div_course).html("<img src=\'' . $webLibPath.'javascript/indicator.gif\' />"); },
|
|
type: "POST",
|
|
url: "ticket_assign_log.php",
|
|
data: "ticket_id="+ticket_id,
|
|
success: function(data) {
|
|
$("div#div_"+ticket_id).html(data);
|
|
$("div#div_"+ticket_id).attr("class","blackboard_show");
|
|
$("div#div_"+ticket_id).attr("style","");
|
|
}
|
|
});
|
|
}
|
|
function clear_course_list(div_course) {
|
|
$("div#"+div_course).html(" ");
|
|
$("div#"+div_course).hide("");
|
|
}
|
|
|
|
$(document).ready(function() {
|
|
$("#advanced_search_form").css("display","none");
|
|
});
|
|
|
|
function display_advanced_search_form () {
|
|
if ($("#advanced_search_form").css("display") == "none") {
|
|
$("#advanced_search_form").css("display","block");
|
|
$("#img_plus_and_minus").html(\' '. Display::returnFontAwesomeIcon('arrow-down').' '.get_lang('AdvancedSearch').'\');
|
|
} else {
|
|
$("#advanced_search_form").css("display","none");
|
|
$("#img_plus_and_minus").html(\' '. Display::returnFontAwesomeIcon('arrow-right').' '.get_lang('AdvancedSearch').'\');
|
|
}
|
|
}
|
|
</script>';
|
|
|
|
$this_section = 'tickets';
|
|
unset($_SESSION['this_section']);
|
|
|
|
$action = isset($_GET['action']) ? $_GET['action'] : '';
|
|
$projectId = isset($_GET['project_id']) ? (int) $_GET['project_id'] : 0;
|
|
|
|
$table = new SortableTable(
|
|
'Tickets',
|
|
array('TicketManager', 'get_total_tickets_by_user_id'),
|
|
array('TicketManager', 'get_tickets_by_user_id'),
|
|
2,
|
|
20,
|
|
'DESC'
|
|
);
|
|
|
|
$table->set_additional_parameters(['project_id' => $projectId]);
|
|
|
|
if ($table->per_page == 0) {
|
|
$table->per_page = 20;
|
|
}
|
|
|
|
switch ($action) {
|
|
case 'alert':
|
|
if (!$isAdmin && isset($_GET['ticket_id'])) {
|
|
TicketManager::send_alert($_GET['ticket_id'], $user_id);
|
|
}
|
|
break;
|
|
case 'export':
|
|
$data = array(
|
|
array(
|
|
'#',
|
|
get_lang('Date'),
|
|
get_lang('LastUpdate'),
|
|
get_lang('Category'),
|
|
get_lang('User'),
|
|
get_lang('Program'),
|
|
get_lang('AssignedTo'),
|
|
get_lang('Status'),
|
|
get_lang('Description')
|
|
)
|
|
);
|
|
$datos = $table->get_clean_html();
|
|
foreach ($datos as $ticket) {
|
|
$ticket[0] = substr(strip_tags($ticket[0]), 0, 12);
|
|
$ticket_rem = array(
|
|
utf8_decode(strip_tags($ticket[0])),
|
|
utf8_decode(api_html_entity_decode($ticket[1])),
|
|
utf8_decode(strip_tags($ticket[2])),
|
|
utf8_decode(strip_tags($ticket[3])),
|
|
utf8_decode(strip_tags($ticket[4])),
|
|
utf8_decode(strip_tags($ticket[5])),
|
|
utf8_decode(strip_tags($ticket[6])),
|
|
utf8_decode(strip_tags($ticket[7]))
|
|
);
|
|
$data[] = $ticket_rem;
|
|
}
|
|
Export::arrayToXls($data, get_lang('Tickets'));
|
|
exit;
|
|
break;
|
|
case 'close_tickets':
|
|
TicketManager::close_old_tickets();
|
|
break;
|
|
default:
|
|
break;
|
|
}
|
|
|
|
if (empty($projectId)) {
|
|
$projects = TicketManager::getProjectsSimple();
|
|
if (!empty($projects) && isset($projects[0])) {
|
|
$project = $projects[0];
|
|
header('Location: '.api_get_self().'?project_id='.$project['id']);
|
|
exit;
|
|
}
|
|
}
|
|
|
|
$currentUrl = api_get_self().'?project_id='.$projectId;
|
|
$user_id = api_get_user_id();
|
|
$isAllow = TicketManager::userIsAllowInProject(api_get_user_info(), $projectId);
|
|
$isAdmin = api_is_platform_admin();
|
|
$actionRight = '';
|
|
|
|
Display::display_header(get_lang('MyTickets'));
|
|
|
|
if (!empty($projectId)) {
|
|
$getParameters = [];
|
|
if ($isAdmin) {
|
|
$getParameters = [
|
|
'keyword',
|
|
'keyword_status',
|
|
'keyword_category',
|
|
'keyword_assigned_to',
|
|
'keyword_start_date',
|
|
'keyword_unread',
|
|
'Tickets_per_page',
|
|
'Tickets_column',
|
|
];
|
|
}
|
|
$get_parameter = '';
|
|
foreach ($getParameters as $getParameter) {
|
|
if (isset($_GET[$getParameter])) {
|
|
$get_parameter .= "&$getParameter=".Security::remove_XSS($_GET[$getParameter]);
|
|
}
|
|
}
|
|
|
|
$getParameters = [
|
|
'Tickets_per_page',
|
|
'Tickets_column'
|
|
];
|
|
$get_parameter2 = '';
|
|
foreach ($getParameters as $getParameter) {
|
|
if (isset($_GET[$getParameter])) {
|
|
$get_parameter2 .= "&$getParameter=".Security::remove_XSS($_GET[$getParameter]);
|
|
}
|
|
}
|
|
|
|
if (isset($_GET['submit_advanced'])) {
|
|
$get_parameter .= "&submit_advanced=";
|
|
}
|
|
if (isset($_GET['submit_simple'])) {
|
|
$get_parameter .= "&submit_simple=";
|
|
}
|
|
|
|
// Select categories
|
|
$selectTypes = [];
|
|
$types = TicketManager::get_all_tickets_categories($projectId);
|
|
foreach ($types as $type) {
|
|
$selectTypes[$type['category_id']] = $type['name'];
|
|
}
|
|
|
|
$admins = UserManager::get_user_list_like(
|
|
array('status' => '1'),
|
|
array('username'),
|
|
true
|
|
);
|
|
$selectAdmins = [
|
|
0 => get_lang('Unassigned')
|
|
];
|
|
foreach ($admins as $admin) {
|
|
$selectAdmins[$admin['user_id']] = $admin['complete_name_with_username'];
|
|
}
|
|
$status = TicketManager::get_all_tickets_status();
|
|
$selectStatus = [];
|
|
foreach ($status as $stat) {
|
|
$selectStatus[$stat['id']] = $stat['name'];
|
|
}
|
|
|
|
$selectPriority = TicketManager::getPriorityList();
|
|
$selectStatusUnread = [
|
|
'' => get_lang('StatusAll'),
|
|
'yes' => get_lang('StatusUnread'),
|
|
'no' => get_lang('StatusRead')
|
|
];
|
|
|
|
// Create a search-box
|
|
$form = new FormValidator(
|
|
'search_simple',
|
|
'get',
|
|
$currentUrl,
|
|
null,
|
|
null,
|
|
'inline'
|
|
);
|
|
$form->addText('keyword', get_lang('Keyword'), false);
|
|
$form->addButtonSearch(get_lang('Search'), 'submit_simple');
|
|
$form->addHidden('project_id', $projectId);
|
|
|
|
$advancedSearch = Display::url(
|
|
'<span id="img_plus_and_minus"> '.
|
|
Display::returnFontAwesomeIcon('arrow-right').' '.get_lang('AdvancedSearch'),
|
|
'javascript://',
|
|
array(
|
|
'class' => 'btn btn-default advanced-parameters',
|
|
'onclick' => 'display_advanced_search_form();'
|
|
)
|
|
);
|
|
|
|
if (api_is_platform_admin()) {
|
|
$actionRight = Display::url(
|
|
Display::return_icon(
|
|
'add.png',
|
|
get_lang('Add'),
|
|
null,
|
|
ICON_SIZE_MEDIUM
|
|
),
|
|
api_get_path(WEB_CODE_PATH).'ticket/new_ticket.php?project_id='.$projectId,
|
|
['title' => get_lang('Add')]
|
|
);
|
|
|
|
$actionRight .= Display::url(
|
|
Display::return_icon(
|
|
'export_excel.png',
|
|
get_lang('Export'),
|
|
null,
|
|
ICON_SIZE_MEDIUM
|
|
),
|
|
api_get_self().'?action=export'.$get_parameter.$get_parameter2.'&project_id='.$projectId,
|
|
['title' => get_lang('Export')]
|
|
);
|
|
|
|
$actionRight .= Display::url(
|
|
Display::return_icon(
|
|
'settings.png',
|
|
get_lang('Categories'),
|
|
null,
|
|
ICON_SIZE_MEDIUM
|
|
),
|
|
api_get_path(WEB_CODE_PATH).'ticket/settings.php',
|
|
['title' => get_lang('Settings')]
|
|
);
|
|
}
|
|
|
|
echo Display::toolbarAction(
|
|
'toolbar-tickets',
|
|
array(
|
|
$form->returnForm(),
|
|
$advancedSearch,
|
|
$actionRight
|
|
)
|
|
);
|
|
|
|
$ticketLabel = get_lang('AllTickets');
|
|
$url = api_get_path(WEB_CODE_PATH).'ticket/tickets.php?project_id='.$projectId;
|
|
|
|
if (!isset($_GET['keyword_assigned_to'])) {
|
|
$ticketLabel = get_lang('MyTickets');
|
|
$url = api_get_path(WEB_CODE_PATH).'ticket/tickets.php?project_id='.$projectId.'&keyword_assigned_to='.api_get_user_id();
|
|
}
|
|
|
|
$options = '';
|
|
if ($isAdmin) {
|
|
$options .= Display::url(
|
|
get_lang('Projects'),
|
|
api_get_path(WEB_CODE_PATH).'ticket/projects.php'
|
|
);
|
|
}
|
|
|
|
$options .= Display::url(
|
|
$ticketLabel,
|
|
$url
|
|
);
|
|
|
|
if ($isAllow) {
|
|
echo Display::toolbarAction(
|
|
'options',
|
|
array(
|
|
$options
|
|
)
|
|
);
|
|
}
|
|
|
|
$advancedSearchForm = new FormValidator(
|
|
'advanced_search',
|
|
'get',
|
|
$currentUrl,
|
|
null,
|
|
['style' => 'display:"none"', 'id' => 'advanced_search_form']
|
|
);
|
|
|
|
$advancedSearchForm->addHidden('project_id', $projectId);
|
|
$advancedSearchForm->addHeader(get_lang('AdvancedSearch'));
|
|
$advancedSearchForm->addSelect(
|
|
'keyword_category',
|
|
get_lang('Category'),
|
|
$selectTypes,
|
|
['placeholder' => get_lang('Select')]
|
|
);
|
|
$advancedSearchForm->addDateTimePicker('keyword_start_date_start', get_lang('Created'));
|
|
$advancedSearchForm->addDateTimePicker('keyword_start_date_end', get_lang('Until'));
|
|
$advancedSearchForm->addSelect(
|
|
'keyword_assigned_to',
|
|
get_lang('AssignedTo'),
|
|
$selectAdmins,
|
|
['placeholder' => get_lang('All')]
|
|
);
|
|
$advancedSearchForm->addSelect(
|
|
'keyword_status',
|
|
get_lang('Status'),
|
|
$selectStatus,
|
|
['placeholder' => get_lang('Select')]
|
|
);
|
|
$advancedSearchForm->addSelect(
|
|
'keyword_priority',
|
|
get_lang('Priority'),
|
|
$selectPriority,
|
|
['placeholder' => get_lang('All')]
|
|
);
|
|
$advancedSearchForm->addText('keyword_course', get_lang('Course'), false);
|
|
$advancedSearchForm->addButtonSearch(get_lang('AdvancedSearch'), 'submit_advanced');
|
|
$advancedSearchForm->display();
|
|
} else {
|
|
if (api_get_setting('ticket_allow_student_add') === 'true') {
|
|
echo '<div class="actions">';
|
|
echo '<a href="'.api_get_path(WEB_CODE_PATH).'ticket/new_ticket.php?project_id='.$projectId.'">'.
|
|
Display::return_icon('add.png', get_lang('Add'), '', '32').
|
|
'</a>';
|
|
echo '</div>';
|
|
}
|
|
}
|
|
|
|
if ($isAdmin) {
|
|
$table->set_header(0, '#', true);
|
|
$table->set_header(1, get_lang('Status'), true);
|
|
$table->set_header(2, get_lang('Date'), true);
|
|
$table->set_header(3, get_lang('LastUpdate'), true);
|
|
$table->set_header(4, get_lang('Category'), true);
|
|
$table->set_header(5, get_lang('CreatedBy'), true);
|
|
$table->set_header(6, get_lang('AssignedTo'), true);
|
|
$table->set_header(7, get_lang('Message'), true);
|
|
} else {
|
|
if ($isAllow == false) {
|
|
echo Display::page_subheader(get_lang('MyTickets'));
|
|
echo Display::return_message(get_lang('TicketMsgWelcome'));
|
|
}
|
|
$table->set_header(0, '#', true);
|
|
$table->set_header(1, get_lang('Status'), false);
|
|
$table->set_header(2, get_lang('Date'), true);
|
|
$table->set_header(3, get_lang('LastUpdate'), true);
|
|
$table->set_header(4, get_lang('Category'));
|
|
}
|
|
|
|
$table->display();
|
|
Display::display_footer();
|
|
|