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433 lines
16 KiB
433 lines
16 KiB
<?php
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/* For licensing terms, see /license.txt */
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/**
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* This script is the Tickets plugin main entry point
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* @package chamilo.plugin.ticket
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*/
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$cidReset = true;
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// needed in order to load the plugin lang variables
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$course_plugin = 'ticket';
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require_once '../config.php';
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$plugin = TicketPlugin::create();
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$tool_name = $plugin->get_lang('LastEdit');
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api_block_anonymous_users();
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$libPath = api_get_path(LIBRARY_PATH);
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$webLibPath = api_get_path(WEB_LIBRARY_PATH);
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$htmlHeadXtra[] = '<script type="text/javascript">
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function load_history_ticket (div_course,ticket_id) {
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$.ajax({
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contentType: "application/x-www-form-urlencoded",
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beforeSend: function(object) {
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$("div#"+div_course).html("<img src=\'' . $webLibPath . 'javascript/indicator.gif\' />"); },
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type: "POST",
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url: "ticket_assign_log.php",
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data: "ticket_id="+ticket_id,
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success: function(data) {
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$("div#div_"+ticket_id).html(data);
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$("div#div_"+ticket_id).attr("class","blackboard_show");
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$("div#div_"+ticket_id).attr("style","");
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}
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});
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}
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function clear_course_list (div_course) {
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$("div#"+div_course).html(" ");
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$("div#"+div_course).hide("");
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}
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$(function() {
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$( "#keyword_start_date_start" ).datepicker({ dateFormat: ' . "'dd/mm/yy'" . ' });
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$( "#keyword_start_date_end" ).datepicker({ dateFormat: ' . "'dd/mm/yy'" . ' });
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});
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$(document).ready(function() {
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$("#advanced_search_form").css("display","none");
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});
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function display_advanced_search_form () {
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if ($("#advanced_search_form").css("display") == "none") {
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$("#advanced_search_form").css("display","block");
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$("#img_plus_and_minus").html(\' ' . Display::return_icon('div_hide.gif', get_lang('Hide'), array('style' => 'vertical-align:middle')) . ' ' . get_lang('AdvancedSearch') . '\');
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} else {
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$("#advanced_search_form").css("display","none");
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$("#img_plus_and_minus").html(\' ' . Display::return_icon('div_show.gif', get_lang('Show'), array('style' => 'vertical-align:middle')) . ' ' . get_lang('AdvancedSearch') . '\');
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}
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}
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</script>
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<style>
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.label2 {
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float: left;
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text-align: left;
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width: 75px;
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}
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.label3 {
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margin-left: 20px;
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float: left;
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text-align: left;
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margin-top: 10px;
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width: 95px;
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}
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.label4 {
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float: left;
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text-align: left;
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margin-top: 10px;
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width: 75px;
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}
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.formw2 {
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float: left;
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margin-left: 4px;
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margin-top: 5px;
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}
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.blackboard_show {
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float: left;
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position: absolute;
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border: 1px solid black;
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width: 350px;
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background-color: white;
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z-index: 99;
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padding: 3px;
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display: inline;
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}
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.blackboard_hide {
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display: none;
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}
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.advanced-parameters {
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margin-top: 5px;
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}
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.remove-margin-top {
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margin-top: 0px;
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}
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.select-margin-top {
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margin-top: -5px;
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}
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.input-width {
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width: 170px;
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}
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.fleft {
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float: left;
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}
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</style>';
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$this_section = 'tickets';
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unset($_SESSION['this_section']);
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$table = new SortableTable(
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'Tickets',
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array('TicketManager', 'get_total_tickets_by_user_id'),
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array('TicketManager', 'get_tickets_by_user_id'),
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2,
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20,
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'DESC'
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);
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if ($table->per_page == 0) {
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$table->per_page = 20;
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}
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if (isset($_GET['action'])) {
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global $table;
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$action = $_GET['action'];
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switch ($action) {
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case 'assign':
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if ($isAdmin && isset($_GET['ticket_id']))
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TicketManager::assign_ticket_user($_GET['ticket_id'], $user_id);
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break;
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case 'unassign':
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if ($isAdmin && isset($_GET['ticket_id']))
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TicketManager::assign_ticket_user($_GET['ticket_id'], 0);
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break;
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case 'alert':
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if (!$isAdmin && isset($_GET['ticket_id']))
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TicketManager::send_alert($_GET['ticket_id'], $user_id);
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break;
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case 'export':
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$data = array(
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array(
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$plugin->get_lang('TicketNum'),
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$plugin->get_lang('Date'),
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$plugin->get_lang('DateLastEdition'),
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$plugin->get_lang('Category'),
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$plugin->get_lang('User'),
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$plugin->get_lang('Program'),
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$plugin->get_lang('Responsible'),
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$plugin->get_lang('Status'),
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$plugin->get_lang('Description')
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)
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);
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$datos = $table->get_clean_html();
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foreach ($datos as $ticket) {
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$ticket[0] = substr(strip_tags($ticket[0]), 0, 12);
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$ticket_rem = array(
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utf8_decode(strip_tags($ticket[0])),
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utf8_decode(api_html_entity_decode($ticket[1])),
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utf8_decode(strip_tags($ticket[2])),
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utf8_decode(strip_tags($ticket[3])),
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utf8_decode(strip_tags($ticket[4])),
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utf8_decode(strip_tags($ticket[5])),
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utf8_decode(strip_tags($ticket[6])),
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utf8_decode(strip_tags($ticket[7])),
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utf8_decode(strip_tags(str_replace(' ', ' ', $ticket[9])))
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);
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$data[] = $ticket_rem;
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}
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Export::arrayToXls($data, $plugin->get_lang('Tickets'));
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exit;
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break;
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case 'close_tickets':
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TicketManager::close_old_tickets();
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break;
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default:
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break;
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}
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}
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// $nameTools = api_xml_http_response_encode($plugin->get_lang('MyTickets'));
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$user_id = api_get_user_id();
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$isAdmin = api_is_platform_admin();
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Display::display_header($plugin->get_lang('MyTickets'));
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if ($isAdmin) {
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$getParameters = [
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'keyword',
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'keyword_status',
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'keyword_category',
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'keyword_request_user',
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'keyword_admin',
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'keyword_start_date',
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'keyword_unread',
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'Tickets_per_page',
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'Tickets_column'
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];
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$get_parameter = '';
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foreach ($getParameters as $getParameter) {
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if (isset($_GET[$getParameter])) {
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$get_parameter .= "&$getParameter=".Security::remove_XSS($_GET[$getParameter]);
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}
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}
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$getParameters = [
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'Tickets_per_page',
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'Tickets_column'
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];
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$get_parameter2 = '';
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foreach ($getParameters as $getParameter) {
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if (isset($_GET[$getParameter])) {
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$get_parameter2 .= "&$getParameter=".Security::remove_XSS($_GET[$getParameter]);
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}
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}
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if (isset($_GET['submit_advanced'])) {
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$get_parameter .= "&submit_advanced=";
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}
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if (isset($_GET['submit_simple'])) {
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$get_parameter .= "&submit_simple=";
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}
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//select categories
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$select_types = '<select class="chzn-select" name = "keyword_category" id="keyword_category" ">';
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$select_types .= '<option value="">---' . get_lang('Select') . '---</option>';
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$types = TicketManager::get_all_tickets_categories();
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foreach ($types as $type) {
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$select_types.= "<option value = '" . $type['category_id'] . "'>" . $type['name'] . "</option>";
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}
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$select_types .= "</select>";
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//select admins
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$select_admins = '<select class ="chzn-select" name = "keyword_admin" id="keyword_admin" ">';
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$select_admins .= '<option value="">---' . get_lang('Select') . '---</option>';
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$select_admins .= '<option value = "0">' . $plugin->get_lang('Unassigned') . '</option>';
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$admins = UserManager::get_user_list_like(array("status" => "1"), array("username"), true);
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foreach ($admins as $admin) {
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$select_admins.= "<option value = '" . $admin['user_id'] . "'>" . $admin['lastname'] . " ," . $admin['firstname'] . "</option>";
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}
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$select_admins .= "</select>";
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//select status
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$select_status = '<select class ="chzn-select" name = "keyword_status" id="keyword_status" >';
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$select_status .= '<option value="">---' . get_lang('Select') . '---</option>';
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$status = TicketManager::get_all_tickets_status();
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foreach ($status as $stat) {
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$select_status.= "<option value = '" . $stat['status_id'] . "'>" . $stat['name'] . "</option>";
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}
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$select_status .= "</select>";
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//select priority
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$select_priority = '<select name = "keyword_priority" id="keyword_priority" >';
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$select_priority .= '<option value="">' . get_lang('All') . '</option>';
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$select_priority .= '<option value="NRM">' . $plugin->get_lang('PriorityNormal') . '</option>';
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$select_priority .= '<option value="HGH">' . $plugin->get_lang('PriorityHigh') . '</option>';
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$select_priority .= '<option value="LOW">' . $plugin->get_lang('PriorityLow') . '</option>';
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$select_priority .= "</select>";
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//select unread
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$select_unread = '<select name = "keyword_unread" id="keyword_unread" >';
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$select_unread .= '<option value="">' . get_lang('All') . '</option>';
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$select_unread .= '<option value="yes">' . $plugin->get_lang('Unread') . '</option>';
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$select_unread .= '<option value="no">' . $plugin->get_lang('Read') . '</option>';
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$select_unread .= "</select>";
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// Create a search-box
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$form = new FormValidator('search_simple', 'get', '', '', null, false);
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$renderer = & $form->defaultRenderer();
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$renderer->setCustomElementTemplate('<span>{element}</span> ');
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$form->addElement('text', 'keyword', get_lang('Keyword'), 'size="25"');
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$form->addButtonSearch(get_lang('Search'), 'submit_simple');
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$form->addElement('static', 'search_advanced_link', null,
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'<a href="javascript://" class = "advanced-parameters" onclick="display_advanced_search_form();">'
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. '<span id="img_plus_and_minus"> '
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. Display::return_icon('div_show.gif', get_lang('Show')) . ' '
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. get_lang('AdvancedSearch') . '</span></a>');
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echo '<div class="actions" >';
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if (api_is_platform_admin()) {
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echo '<span class="left">' .
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'<a href="' . api_get_path(WEB_PLUGIN_PATH) . 'ticket/src/new_ticket.php">' .
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Display::return_icon('add.png', $plugin->get_lang('TckNew'), '', '32') . '</a>' .
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'<a href="' . api_get_self() . '?action=export' . $get_parameter . $get_parameter2 . '">' .
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Display::return_icon('export_excel.png', get_lang('Export'), '', '32') . '</a>';
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if ($plugin->get('allow_category_edition')) {
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echo Display::url(
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Display::return_icon('document.png'),
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api_get_path(WEB_PLUGIN_PATH) . 'ticket/src/categories.php'
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);
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}
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echo '</span>';
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}
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$form->display();
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echo '</div>';
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echo '<form action="' . api_get_self() . '" method="get" name="advanced_search" id="advanced_search" display:"none">
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<div id="advanced_search_form" style="display: block;">
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<div>
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<div class="form_header">' . get_lang('AdvancedSearch') . '</div>
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</div>
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<table >
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<tbody>
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<tr>
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<td>
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<div>
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<div class="label2">' . get_lang('Category') . ': </div>
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<div class="formw2" style="margin-top: -5px;">' . $select_types . '</div>
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</div>
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</td>
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<td>
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<div>
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<div class="label3">' . get_lang('User') . ': </div>
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<div class="formw2"><input class="input-width" id="keyword_request_user" name="keyword_request_user" type="text"></div>
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</div>
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</td>
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<td>
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<div>
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<div class="label3">' . $plugin->get_lang('RegisterDate') . ': </div>
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<div class="formw2"><input class="input-width" id="keyword_start_date_start" name="keyword_start_date_start" type="text"></div>
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</div>
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</td>
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<td>
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<div>
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<div class="label3"><input type="checkbox" name="keyword_dates" value="1">' . $plugin->get_lang('Untill') . '</div>
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<div class="formw2"><input class="input-width" id="keyword_start_date_end" name="keyword_start_date_end" type="text"></div>
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</div>
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</td>
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</tr>
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<tr >
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<td>
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<div>
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<div class="label2">' . $plugin->get_lang('AssignedTo') . ': </div>
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<div class="formw2 select-margin-top">' . $select_admins . '</div>
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</div>
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</td>
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<td>
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<div>
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<div class="label3 remove-margin-top">' . get_lang('Status') . ':</div>
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<div class="formw2 select-margin-top">' . $select_status . '</div>
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</div>
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</td>
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<td>
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<div>
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<div>
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<div class="label3">' . $plugin->get_lang('Priority') . ': </div>
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<div class="formw2">' . $select_priority . '</div>
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</div>
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</td>
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<td>
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<div>
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<div>
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<div class="label3">' . get_lang('Status') . ': </div>
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<div class="formw2">' . $select_unread . '</div>
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</div>
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</td>
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</tr>
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<tr>
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<td>
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<div >
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<div class="label4">' . get_lang('Course') . ': </div>
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<div class="formw2">
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<input id="keyword_course" style="width: 170px;" name="keyword_course" type="text"></div>
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</div>
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</td>
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<td colspan= "3">
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<div>
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<button name="submit_advanced" type="submit">' . get_lang('AdvancedSearch') . '</button>
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</div>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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<input name="_qf__advanced_search" type="hidden" value="">
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<div class="clear"> </div>
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</form>';
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} else {
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if ($plugin->get('allow_student_add') == 'true') {
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echo '<div class="actions" >';
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echo '<span style="float:right;">' .
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'<a href="' . api_get_path(WEB_PLUGIN_PATH) . 'ticket/src/new_ticket.php">' .
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Display::return_icon('add.png', $plugin->get_lang('TckNew'), '', '32') .
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'</a>' .
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'</span>';
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echo '<span style="float:right;">' .
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'</span>';
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echo '</div>';
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}
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}
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if ($isAdmin) {
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$table->set_header(0, $plugin->get_lang('TicketNum'), true);
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$table->set_header(1, $plugin->get_lang('Date'), true);
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$table->set_header(2, $plugin->get_lang('DateLastEdition'), true);
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$table->set_header(3, $plugin->get_lang('Category'), true);
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$table->set_header(4, $plugin->get_lang('User'), true);
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$table->set_header(5, $plugin->get_lang('Responsible'), true);
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$table->set_header(6, $plugin->get_lang('Status'), true);
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$table->set_header(7, $plugin->get_lang('Message'), true);
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$table->set_header(8, get_lang('Actions'), true);
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$table->set_header(9, get_lang('Description'), true, array("style" => "width:200px"));
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} else {
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echo '<center><h1>' . $plugin->get_lang('MyTickets') . '</h1></center>';
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echo '<center><p>' . $plugin->get_lang('MsgWelcome') . '</p></center>';
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if (isset($_GET['message'])) {
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Display::display_confirmation_message($plugin->get_lang('TckSuccessSave'));
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}
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$table->set_header(0, $plugin->get_lang('TicketNum'), true);
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$table->set_header(1, $plugin->get_lang('Date'), true);
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$table->set_header(2, $plugin->get_lang('DateLastEdition'), true);
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$table->set_header(3, $plugin->get_lang('Category'));
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$table->set_header(4, $plugin->get_lang('Status'), false);
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$table->set_header(5, get_lang('Actions'), false);
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}
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$table->display();
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Display::display_footer();
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