mirror of https://github.com/grafana/grafana
Docs: first draft of share panel with support docs (#55170)
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- /docs/grafana/latest/troubleshooting/send-panel-to-grafana-support/ |
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description: Learn how to send a panel to Grafana Labs support for troubleshooting |
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keywords: |
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- grafana |
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- troubleshooting |
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- support |
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- dashboards |
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title: Send a panel to Grafana Labs support |
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menutitle: Send panel to support |
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weight: 100 |
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# Send a panel to Grafana Labs support |
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When you encounter problems with any of your visualizations, you can send the panel JSON model to Grafana Labs Technical Support and request help with troubleshooting your issue. |
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The panel that you send includes all query response data and all visualizations settings. Upon receiving your panel, Grafana Labs Technical Support imports your data into a local version of Grafana and begins researching your problem. |
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1. Open the dashboard that contains the panel you want to send to Grafana Labs. |
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1. Hover your mouse cursor over the panel title and click **More > Get help**. |
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Grafana opens a standalone support dashboard that contains the data you are sending to Grafana Labs Technical Support. |
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If you enable iframes, the support dashboard includes the visualization that looks similar to the following image. |
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1. To send the panel data to Grafana Labs via Github: |
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a. Click **Copy for Github**. |
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b. In the [Grafana/Grafana](https://github.com/grafana/grafana) repository, create an issue and paste the contents of the support dashboard. |
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1. To send the panel data to Grafana Labs via a support ticket: |
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a. Click **Dashboard**. |
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Grafana downloads the support dashboard to a TXT file. |
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b. Attach the TXT file to a support ticket that you send to Grafana Labs Technical Support. |
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aliases: |
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- /docs/grafana/latest/troubleshooting/troubleshoot-dashboards/ |
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description: Guide to troubleshooting Grafana dashboards |
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keywords: |
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- grafana |
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- troubleshooting |
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- documentation |
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- dashboards |
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title: Troubleshoot dashboards |
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weight: 100 |
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