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The open and composable observability and data visualization platform. Visualize metrics, logs, and traces from multiple sources like Prometheus, Loki, Elasticsearch, InfluxDB, Postgres and many more.
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grafana/docs/sources/alerting/alerting-rules/manage-contact-points/configure-integrations.md

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[alerting/manage-notifications/manage-contact-points/configure-integrations/] https://grafana.com/docs/grafana/latest/alerting/alerting-rules/manage-contact-points/configure-integrations/ Configure integrations [Grafana alerting guide notifications integrations contact points] [{products [cloud enterprise oss]}] Configure integrations 100

Configure integrations

Configure integrations in Grafana to select your preferred communication channel for receiving notifications when your alert rules are firing. Each integration has its own configuration options and setup process. In most cases, this involves providing an API key or a Webhook URL.

Once configured, you can use integrations as part of your contact points to receive notifications whenever your alert changes its state. In this section, we'll cover the basic steps to configure your integrations, so you can start receiving real-time alerts and stay on top of your monitoring data.

List of supported integrations

Name Type
DingDing dingding
Discord discord
Email email
Google Chat googlechat
Hipchat hipchat
Kafka kafka
Line line
Microsoft Teams teams
Opsgenie opsgenie
Pagerduty pagerduty
Prometheus Alertmanager prometheus-alertmanager
Pushover pushover
Sensu sensu
Sensu Go sensugo
Slack slack
Telegram telegram
Threema threema
VictorOps victorops
Webhook webhook

PagerDuty

To set up PagerDuty, provide an integration key.

Setting Description
Integration Key Integration key for PagerDuty
Severity Level for dynamic notifications, default is critical
Custom Details Additional details about the event

The CustomDetails field is an object containing arbitrary key-value pairs. The user-defined details are merged with the ones we use by default.

Our default values for CustomDetails are:

{
	"firing":       `{{ template "__text_alert_list" .Alerts.Firing }}`,
	"resolved":     `{{ template "__text_alert_list" .Alerts.Resolved }}`,
	"num_firing":   `{{ .Alerts.Firing | len }}`,
	"num_resolved": `{{ .Alerts.Resolved | len }}`,
}

In case of duplicate keys, the user-defined details overwrite the default ones.