chamilo-lms/main/ticket/new_ticket.php

<?php
/* For licensing terms, see /license.txt */

/**
 * @package chamilo.plugin.ticket
 */

require_once __DIR__.'/../inc/global.inc.php';

if (!api_is_platform_admin() && api_get_setting('ticket_allow_student_add') != 'true') {
    header('location:' . api_get_path(WEB_CODE_PATH).'ticket/tickets.php');
    exit;
}

api_block_anonymous_users();
$courseId = api_get_course_int_id();

$htmlHeadXtra[] = '<script>

function updateCourseList(sessionId) {    
    $selectCourse = $("select#course_id");
    $selectCourse.empty();
        
    $.get("'.api_get_path(WEB_AJAX_PATH).'session.ajax.php", {
        a: "get_courses_inside_session",
        session_id : sessionId
    }, function (courseList) {
        $("<option>", {
            value: 0,
            text: "'.get_lang('Select').'"
        }).appendTo($selectCourse);
        
        if (courseList.length > 0) {            
            $.each(courseList, function (index, course) {
                $("<option>", {
                    value: course.id,
                    text: course.name
                }).appendTo($selectCourse);
            });
            $("select#course_id option[value=\''.$courseId.'\']").attr("selected",true);
            $("select#course_id").selectpicker("refresh");
        }        
    }, "json");    
}

$(document).on("ready", function () {    
    $("select#session_id").on("change", function () {        
        var sessionId = parseInt(this.value, 10);
        updateCourseList(sessionId);
    });    
            
    var sessionId = $("select#session_id").val();
    updateCourseList(sessionId);
});

function changeType() {
    var selected = document.getElementById("category_id").selectedIndex;
    var id = $("#category_id").val();
    $("#other_area").val(other_area[id]);
    $("#email").val(email[id]);
    if (parseInt(course_required[id]) == 0){
        $("#divCourse").css("display", "none");
        if( id != "CUR"){
            $("#divEmail").css("display", "block");
            $("#personal_email").attr("required","required");
        }
        $("#course_id").disabled = true;
        $("#course_id").value = 0;
    } else {
        $("#divCourse").css("display", "block");
        $("#course_id").prop("disabled", false);
        $("#course_id").val(0);
    }
}
function handleClick2(myRadio) {
    var user_id = myRadio.value;
    document.getElementById("user_id_request").value = user_id;
    alert(document.getElementById("user_id_request").value);
}
function validate() {
    var re  = /^([a-zA-Z0-9_.-])+@(([a-zA-Z0-9-])+.)+([a-zA-Z0-9]{2,4})+$/;
    fckEditor1val = CKEDITOR.instances["content"].getData();
    document.getElementById("content").value= fckEditor1val;
    var selected = document.getElementById("category_id").selectedIndex;
    var id = document.getElementById("category_id").options[selected].value;
    if(parseInt(course_required[id]) == 1 && document.getElementById("course_id").value == 0) {
        alert("' . addslashes(get_lang("ValidCourse")) . '");
        return false;
    } else if(id != "CUR" && parseInt(course_required[id]) != 1  && !re.test(document.getElementById("personal_email").value)) {
        if (document.getElementById("personal_email").value != "") {
            alert("' . addslashes(get_lang("PleaseEnterValidEmail")) . '");
            return false;
        }
    } else if(fckEditor1val == "") {
        alert("' . addslashes(get_lang("Filled")) . '");
        return false;
    }
}

var counter_image = 1;

function remove_image_form(element_id) {
    $("#" + element_id).remove();
    counter_image = counter_image - 1;
    $("#link-more-attach").css("display", "block");
}

function add_image_form() {
    // Multiple filepaths for image form
    var filepaths = $("#filepaths");
    var new_elem, input_file, link_remove, img_remove, new_filepath_id;

    if ($("#filepath_"+counter_image)) {
        counter_image = counter_image + 1;
    }  else {
        counter_image = counter_image;
    }

    new_elem = "filepath_"+counter_image;

    $("<div/>", {
        id: new_elem,
        class: "controls"
    }).appendTo(filepaths);

    input_file = $("<input/>", {
        type: "file",
        name: "attach_" + counter_image,
        size: 20
    });

    link_remove = $("<a/>", {
        onclick: "remove_image_form(\'" + new_elem + "\')",
        style: "cursor: pointer"
    });

    img_remove = $("<img/>", {
        src: "' . Display::returnIconPath('delete.png') . '"
    });

    new_filepath_id = $("#filepath_" + counter_image);
    new_filepath_id.append(input_file, link_remove.append(img_remove));

    if (counter_image === 6) {
        var link_attach = $("#link-more-attach");
        if (link_attach) {
            $(link_attach).css("display", "none");
        }
    }
}
</script>

<style>
div.row div.label2 {
    float:left;
    width:10%;
}
div.row div.formw2 {
    width:90%;
    float:left
}
div.divTicket {
    padding-top: 100px;
}
</style>';
$projectId = isset($_GET['project_id']) ? (int) $_GET['project_id'] : '';

$types = TicketManager::get_all_tickets_categories($projectId, 'category.name ASC');
$htmlHeadXtra[] = '<script language="javascript">
    var projects = ' . js_array($types, 'projects', 'project_id') . '
    var course_required = ' . js_array($types, 'course_required', 'course_required') . '
    var other_area = ' . js_array($types, 'other_area', 'other_area') . '
    var email = ' . js_array($types, 'email', 'email') .
'</script>';

/**
 * @param $s
 * @return string
 */
function js_str($s)
{
    return '"' . addcslashes($s, "\0..\37\"\\") . '"';
}

/**
 * @param $array
 * @param $name
 * @param $key
 * @return string
 */
function js_array($array, $name, $key)
{
    $return = "new Array(); ";
    foreach ($array as $value) {
        $return .= $name . "['" . $value['category_id'] . "'] ='" . $value[$key] . "'; ";
    }

    return $return;
}

/**
 *
 */
function show_form_send_ticket()
{
    global $types;

    $userId = api_get_user_id();

    // Category List
    $categoryList = array();
    foreach ($types as $type) {
        $categoryList[$type['category_id']] = $type['name'].': '.$type['description'];
    }

    // Status List
    $statusAttributes = array(
        'style' => 'display: none;',
        'id' => 'status_id',
        'for' => 'status_id'
    );

    $statusList = TicketManager::getStatusList();

    // Source List
    $sourceList = array();
    $sourceAttributes = array(
        'style' => 'display: none;',
        'id' => 'source_id',
        'for' => 'source_id'
    );
    $sourceList[TicketManager::SOURCE_PLATFORM] = get_lang('SrcPlatform');
    if (api_is_platform_admin()) {
        $sourceAttributes = array(
            'id' => 'source_id',
            'for' => 'source_id'
        );
        $sourceList[TicketManager::SOURCE_EMAIL] = get_lang('SrcEmail');
        $sourceList[TicketManager::SOURCE_PHONE] = get_lang('SrcPhone');
        $sourceList[TicketManager::SOURCE_PRESENTIAL] = get_lang('SrcPresential');
    }

    // Priority List
    $priorityList = TicketManager::getPriorityList();

    $projectId = isset($_GET['project_id']) ? (int) $_GET['project_id'] : 0;
    $form = new FormValidator(
        'send_ticket',
        'POST',
        api_get_self().'?project_id='.$projectId,
        '',
        array(
            'enctype' => 'multipart/form-data',
            'onsubmit' => 'return validate()'
        )
    );

    $form->addElement(
        'hidden',
        'user_id_request',
        '',
        array(
            'id' => 'user_id_request'
        )
    );

    $form->addElement(
        'hidden',
        'project_id',
        $projectId
    );

    $form->addElement(
        'hidden',
        'other_area',
        '',
        array(
            'id' => 'other_area'
        )
    );

    $form->addElement(
        'hidden',
        'email',
        '',
        array(
            'id' => 'email'
        )
    );

    $form->addSelect(
        'category_id',
        get_lang('Category'),
        $categoryList,
        array(
            'onchange' => 'changeType()',
            'id' => 'category_id',
            'for' => 'category_id',
            'style' => 'width: 562px;'
        )
    );

    $form->addElement(
        'text',
        'subject',
        get_lang('Subject'),
        array(
            'id' => 'subject'
        )
    );

    $form->addHtmlEditor(
        'content',
        get_lang('Message'),
        false,
        false,
        array(
            'ToolbarSet' => 'Profile',
            'Height' => '250'
        )
    );

    if (api_is_platform_admin()) {
        $form->addSelectAjax(
            'user_id',
            get_lang('Assign'),
            null,
            ['url' => api_get_path(WEB_AJAX_PATH).'user_manager.ajax.php?a=get_user_like']
        );
    }

    $form->addElement(
        'text',
        'personal_email',
        get_lang('PersonalEmail'),
        array(
            'id' => 'personal_email'
        )
    );

    $form->addLabel(
        '',
        Display::div(
            '',
            array(
                'id' => 'user_request'
            )
        )
    );

    $form->addElement(
        'select',
        'status_id',
        get_lang('Status'),
        $statusList,
        $statusAttributes
    );

    $form->addElement(
        'select',
        'priority_id',
        get_lang('Priority'),
        $priorityList,
        array(
            'id' => 'priority_id',
            'for' => 'priority_id'
        )
    );

    $form->addElement(
        'select',
        'source_id',
        get_lang('Source'),
        $sourceList,
        $sourceAttributes
    );

    $form->addElement(
        'text',
        'phone',
        get_lang('Phone') . ' (' . get_lang('Optional') . ')',
        array(
            'id' => 'phone'
        )
    );

    $sessionList = SessionManager::get_sessions_by_user($userId);
    $sessionListToSelect = array(get_lang('Select'));
    //Course List
    foreach ($sessionList as $sessionInfo) {
        $sessionListToSelect[$sessionInfo['session_id']] = $sessionInfo['session_name'];
    }

    $form->addSelect('session_id', get_lang('Session'), $sessionListToSelect, ['id' => 'session_id']);

    $form->addSelect('course_id', get_lang('Course'), [], ['id' => 'course_id']);


    $courseInfo = api_get_course_info();
    $params = [];

    if (!empty($courseInfo)) {
        $params = [
            'course_id' => $courseInfo['real_id']
        ];

        $sessionInfo = api_get_session_info(api_get_session_id());
        if (!empty($sessionInfo)) {
            $params['session_id'] = $sessionInfo['id'];
        }
    }

    $form->setDefaults($params);

    $form->addElement('file', 'attach_1', get_lang('FilesAttachment'));
    $form->addLabel('', '<span id="filepaths"><div id="filepath_1"></div></span>');

    $form->addLabel('',
        '<span id="link-more-attach">
         <span class="btn btn-success" onclick="return add_image_form()">' . get_lang('AddOneMoreFile') . '</span>
         </span>
         ('.sprintf(get_lang('MaximunFileSizeX'), format_file_size(api_get_setting('message_max_upload_filesize'))).')
    ');

    $form->addElement('html', '<br/>');
    $form->addElement(
        'button',
        'compose',
        get_lang('SendMessage'),
        null,
        null,
        null,
        'btn btn-primary',
        array(
            'id' => 'btnsubmit'
        )
    );

    $form->addRule('content', get_lang('ThisFieldIsRequired'), 'required');
    $form->addRule('category_id', get_lang('ThisFieldIsRequired'), 'required');
    $form->addRule('subject', get_lang('ThisFieldIsRequired'), 'required');

    $form->display();
}

/**
 *
 */
function save_ticket()
{
    $content = $_POST['content'];
    if ($_POST['phone'] != '') {
        $content .= '<p style="color:red">&nbsp;' . get_lang('Phone') . ': ' . $_POST['phone']. '</p>';
    }
    $course_id = isset($_POST['course_id']) ? $_POST['course_id'] : '';
    $sessionId = isset($_POST['session_id']) ? $_POST['session_id'] : '';
    $category_id = isset($_POST['category_id']) ? $_POST['category_id'] : '';

    $project_id = $_POST['project_id'];
    $subject = $_POST['subject'];
    $other_area = (int) $_POST['other_area'];
    $personal_email = $_POST['personal_email'];
    $source = $_POST['source_id'];
    $user_id = isset($_POST['user_id']) ? $_POST['user_id'] : 0;
    $priority = isset($_POST['priority_id']) ? $_POST['priority_id'] : '';
    $status = isset($_POST['status_id']) ? $_POST['status_id'] : '';
    $file_attachments = $_FILES;

    if (TicketManager::add(
        $category_id,
        $course_id,
        $sessionId,
        $project_id,
        $other_area,
        $subject,
        $content,
        $personal_email,
        $file_attachments,
        $source,
        $priority,
        $status,
        $user_id
    )) {
        header('Location:' . api_get_path(WEB_CODE_PATH).'ticket/tickets.php');
        exit;
    } else {
        Display::display_header(get_lang('ComposeMessage'));
        Display::display_error_message(get_lang('ThereWasAnErrorRegisteringTheTicket'));
    }
}

/**
 * Get the total number of users on the platform
 * @return int  The number of users
 * @see SortableTable#get_total_number_of_items()
 */
function get_number_of_users()
{
    $user_table = Database :: get_main_table(TABLE_MAIN_USER);
    $sql = "SELECT COUNT(u.user_id) AS total_number_of_items FROM $user_table u";
    if ((api_is_platform_admin() || api_is_session_admin()) && api_get_multiple_access_url()) {
        $access_url_rel_user_table = Database :: get_main_table(TABLE_MAIN_ACCESS_URL_REL_USER);
        $sql.= " INNER JOIN $access_url_rel_user_table url_rel_user ON (u.user_id=url_rel_user.user_id)";
    }
    if (isset($_GET['keyword'])) {
        $keyword = Database::escape_string(trim($_GET['keyword']));
        $sql .= " WHERE (u.firstname LIKE '%$keyword%' OR
                  u.lastname LIKE '%$keyword%'  OR
                  concat(u.firstname,' ',u.lastname) LIKE '%$keyword%'  OR
                  concat(u.lastname,' ',u.firstname) LIKE '%$keyword%' OR
                  u.username LIKE '%$keyword%' OR
                  u.email LIKE '%$keyword%'  OR
                  u.official_code LIKE '%$keyword%') ";
    }
    $res = Database::query($sql);
    $obj = Database::fetch_object($res);

    return $obj->total_number_of_items;
}

/**
 * Get the users to display on the current page (fill the sortable-table)
 * @param   int     offset of first user to recover
 * @param   int     Number of users to get
 * @param   int     Column to sort on
 * @param   string  Order (ASC,DESC)
 * @return  array   A list of users with their data
 * @see SortableTable#get_table_data($from)
 */
function get_user_data($from, $number_of_items, $column, $direction)
{
    $user_table = Database :: get_main_table(TABLE_MAIN_USER);

    if (api_is_western_name_order()) {
        $col34 = "u.firstname AS col3,
                  u.lastname AS col4,";
    } else {
        $col34 = "u.lastname AS col3,
                  u.firstname AS col4,";
    }

    $sql = "SELECT
                u.user_id AS col0,
                u.official_code AS col2,
                $col34
                u.username AS col5,
                u.email AS col6,
                u.status AS col7,
                u.active AS col8,
                u.user_id AS col9 ,
                u.expiration_date AS exp
            FROM $user_table u ";

    if (isset($_GET['keyword'])) {
        $keyword = Database::escape_string(trim($_GET['keyword']));
        $sql .= " WHERE (u.firstname LIKE '%$keyword%' OR
                  u.lastname LIKE '%$keyword%' OR
                  concat(u.firstname,' ',u.lastname) LIKE '%$keyword%' OR
                  concat(u.lastname,' ',u.firstname) LIKE '%$keyword%' OR
                  u.username LIKE '%$keyword%'  OR
                  u.official_code LIKE '%$keyword%' OR
                  u.email LIKE '%$keyword%' )";
    }
    if (!in_array($direction, array('ASC', 'DESC'))) {
        $direction = 'ASC';
    }
    $column = intval($column);
    $from = intval($from);
    $number_of_items = intval($number_of_items);

    $sql .= " ORDER BY col$column $direction ";
    $sql .= " LIMIT $from, $number_of_items";

    $res = Database::query($sql);

    $users = array();
    while ($user = Database::fetch_row($res)) {
        $user_id = $user[0];
        $userPicture = UserManager::getUserPicture($user_id);
        $photo = '<img src="' . $userPicture. '" alt="' . api_get_person_name($user[2], $user[3]) . '" title="' . api_get_person_name($user[2], $user[3]) . '" />';
        $users[] = array(
            $photo,
            $user_id,
            $user[2],
            $user[3],
            $user[4],
            $user[5]
        );
    }

    return $users;
}

$interbreadcrumb[] = array(
    'url' => api_get_path(WEB_CODE_PATH).'ticket/tickets.php',
    'name' => get_lang('MyTickets')
);

if (!isset($_POST['compose'])) {
    Display::display_header(get_lang('ComposeMessage'));

    echo '<div class="actions">';
    echo Display::url(
        Display::return_icon('back.png', get_lang('Tickets'), [], ICON_SIZE_MEDIUM),
        api_get_path(WEB_CODE_PATH) . 'ticket/tickets.php'
    );
    echo '</div>';

    show_form_send_ticket();
} else {
    save_ticket();
}

Display::display_footer();