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chamilo-lms
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Code Issues Projects Releases Wiki Activity

Fix create new ticket. Remove unused code see BT#11081

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ofaj
jmontoyaa 9 years ago
parent af668e513e
commit 2212edd5d7
1 changed files with 240 additions and 412 deletions
Show all changes Ignore whitespace when comparing lines Ignore changes in amount of whitespace Ignore changes in whitespace at EOL
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  1. 428
      main/ticket/new_ticket.php

428
main/ticket/new_ticket.php
Unescape View File

@ -53,50 +53,6 @@ $(document).on("ready", function () {
updateCourseList(sessionId); updateCourseList(sessionId);
}); });
function changeType() {
var selected = document.getElementById("category_id").selectedIndex;
var id = $("#category_id").val();
$("#other_area").val(other_area[id]);
$("#email").val(email[id]);
if (parseInt(course_required[id]) == 0){
$("#divCourse").css("display", "none");
if( id != "CUR"){
$("#divEmail").css("display", "block");
$("#personal_email").attr("required","required");
}
$("#course_id").disabled = true;
$("#course_id").value = 0;
} else {
$("#divCourse").css("display", "block");
$("#course_id").prop("disabled", false);
$("#course_id").val(0);
}
}
function handleClick2(myRadio) {
var user_id = myRadio.value;
document.getElementById("user_id_request").value = user_id;
alert(document.getElementById("user_id_request").value);
}
function validate() {
var re = /^([a-zA-Z0-9_.-])+@(([a-zA-Z0-9-])+.)+([a-zA-Z0-9]{2,4})+$/;
fckEditor1val = CKEDITOR.instances["content"].getData();
document.getElementById("content").value= fckEditor1val;
var selected = document.getElementById("category_id").selectedIndex;
var id = document.getElementById("category_id").options[selected].value;
if(parseInt(course_required[id]) == 1 && document.getElementById("course_id").value == 0) {
alert("' . addslashes(get_lang("ValidCourse")) . '");
return false;
} else if(id != "CUR" && parseInt(course_required[id]) != 1 && !re.test(document.getElementById("personal_email").value)) {
if (document.getElementById("personal_email").value != "") {
alert("' . addslashes(get_lang("PleaseEnterValidEmail")) . '");
return false;
}
} else if(fckEditor1val == "") {
alert("' . addslashes(get_lang("Filled")) . '");
return false;
}
}
var counter_image = 1; var counter_image = 1;
function remove_image_form(element_id) { function remove_image_form(element_id) {
@ -149,20 +105,7 @@ function add_image_form() {
} }
} }
</script> </script>
';
<style>
div.row div.label2 {
float:left;
width:10%;
}
div.row div.formw2 {
width:90%;
float:left
}
div.divTicket {
padding-top: 100px;
}
</style>';
$projectId = isset($_GET['project_id']) ? (int) $_GET['project_id'] : ''; $projectId = isset($_GET['project_id']) ? (int) $_GET['project_id'] : '';
$types = TicketManager::get_all_tickets_categories($projectId, 'category.name ASC'); $types = TicketManager::get_all_tickets_categories($projectId, 'category.name ASC');
@ -201,36 +144,79 @@ function js_array($array, $name, $key)
/** /**
* *
*/ */
function show_form_send_ticket() function save_ticket()
{ {
global $types; $content = $_POST['content'];
if ($_POST['phone'] != '') {
$content .= '<p style="color:red">&nbsp;' . get_lang('Phone') . ': ' . $_POST['phone']. '</p>';
}
$course_id = isset($_POST['course_id']) ? $_POST['course_id'] : '';
$sessionId = isset($_POST['session_id']) ? $_POST['session_id'] : '';
$category_id = isset($_POST['category_id']) ? $_POST['category_id'] : '';
$userId = api_get_user_id(); $project_id = $_POST['project_id'];
$subject = $_POST['subject'];
$other_area = (int) $_POST['other_area'];
$personal_email = $_POST['personal_email'];
$source = $_POST['source_id'];
$user_id = isset($_POST['user_id']) ? $_POST['user_id'] : 0;
$priority = isset($_POST['priority_id']) ? $_POST['priority_id'] : '';
$status = isset($_POST['status_id']) ? $_POST['status_id'] : '';
$file_attachments = $_FILES;
// Category List if (TicketManager::add(
$categoryList = array(); $category_id,
foreach ($types as $type) { $course_id,
$categoryList[$type['category_id']] = $type['name'].': '.$type['description']; $sessionId,
$project_id,
$other_area,
$subject,
$content,
$personal_email,
$file_attachments,
$source,
$priority,
$status,
$user_id
)) {
header('Location:' . api_get_path(WEB_CODE_PATH).'ticket/tickets.php');
exit;
} else {
Display::addFlash(Display::return_message(get_lang('ThereWasAnErrorRegisteringTheTicket')));
} }
}
$interbreadcrumb[] = array(
'url' => api_get_path(WEB_CODE_PATH).'ticket/tickets.php',
'name' => get_lang('MyTickets')
);
// Status List $userId = api_get_user_id();
$statusAttributes = array(
// Category List
$categoryList = array();
foreach ($types as $type) {
$categoryList[$type['category_id']] = $type['name'].': '.$type['description'];
}
// Status List
$statusAttributes = array(
'style' => 'display: none;', 'style' => 'display: none;',
'id' => 'status_id', 'id' => 'status_id',
'for' => 'status_id' 'for' => 'status_id'
); );
$statusList = TicketManager::getStatusList(); $statusList = TicketManager::getStatusList();
// Source List // Source List
$sourceList = array(); $sourceList = array();
$sourceAttributes = array( $sourceAttributes = array(
'style' => 'display: none;', 'style' => 'display: none;',
'id' => 'source_id', 'id' => 'source_id',
'for' => 'source_id' 'for' => 'source_id'
); );
$sourceList[TicketManager::SOURCE_PLATFORM] = get_lang('SrcPlatform'); $sourceList[TicketManager::SOURCE_PLATFORM] = get_lang('SrcPlatform');
if (api_is_platform_admin()) { if (api_is_platform_admin()) {
$sourceAttributes = array( $sourceAttributes = array(
'id' => 'source_id', 'id' => 'source_id',
'for' => 'source_id' 'for' => 'source_id'
@ -238,78 +224,77 @@ function show_form_send_ticket()
$sourceList[TicketManager::SOURCE_EMAIL] = get_lang('SrcEmail'); $sourceList[TicketManager::SOURCE_EMAIL] = get_lang('SrcEmail');
$sourceList[TicketManager::SOURCE_PHONE] = get_lang('SrcPhone'); $sourceList[TicketManager::SOURCE_PHONE] = get_lang('SrcPhone');
$sourceList[TicketManager::SOURCE_PRESENTIAL] = get_lang('SrcPresential'); $sourceList[TicketManager::SOURCE_PRESENTIAL] = get_lang('SrcPresential');
} }
// Priority List
$priorityList = TicketManager::getPriorityList();
// Priority List $projectId = isset($_GET['project_id']) ? (int) $_GET['project_id'] : 0;
$priorityList = TicketManager::getPriorityList();
$projectId = isset($_GET['project_id']) ? (int) $_GET['project_id'] : 0; $form = new FormValidator(
$form = new FormValidator(
'send_ticket', 'send_ticket',
'POST', 'POST',
api_get_self().'?project_id='.$projectId, api_get_self().'?project_id='.$projectId,
'', '',
array( array(
'enctype' => 'multipart/form-data', 'enctype' => 'multipart/form-data',
'onsubmit' => 'return validate()'
) )
); );
$form->addElement( $form->addElement(
'hidden', 'hidden',
'user_id_request', 'user_id_request',
'', '',
array( array(
'id' => 'user_id_request' 'id' => 'user_id_request'
) )
); );
$form->addElement( $form->addElement(
'hidden', 'hidden',
'project_id', 'project_id',
$projectId $projectId
); );
$form->addElement( $form->addElement(
'hidden', 'hidden',
'other_area', 'other_area',
'', '',
array( array(
'id' => 'other_area' 'id' => 'other_area'
) )
); );
$form->addElement( $form->addElement(
'hidden', 'hidden',
'email', 'email',
'', '',
array( array(
'id' => 'email' 'id' => 'email'
) )
); );
$form->addSelect( $form->addSelect(
'category_id', 'category_id',
get_lang('Category'), get_lang('Category'),
$categoryList, $categoryList,
array( array(
'onchange' => 'changeType()',
'id' => 'category_id', 'id' => 'category_id',
'for' => 'category_id', 'for' => 'category_id',
'style' => 'width: 562px;' 'style' => 'width: 562px;'
) )
); );
$form->addElement( $form->addElement(
'text', 'text',
'subject', 'subject',
get_lang('Subject'), get_lang('Subject'),
array( array(
'id' => 'subject' 'id' => 'subject'
) )
); );
$form->addHtmlEditor( $form->addHtmlEditor(
'content', 'content',
get_lang('Message'), get_lang('Message'),
false, false,
@ -318,27 +303,27 @@ function show_form_send_ticket()
'ToolbarSet' => 'Profile', 'ToolbarSet' => 'Profile',
'Height' => '250' 'Height' => '250'
) )
); );
if (api_is_platform_admin()) { if (api_is_platform_admin()) {
$form->addSelectAjax( $form->addSelectAjax(
'user_id', 'user_id',
get_lang('Assign'), get_lang('Assign'),
null, null,
['url' => api_get_path(WEB_AJAX_PATH).'user_manager.ajax.php?a=get_user_like'] ['url' => api_get_path(WEB_AJAX_PATH).'user_manager.ajax.php?a=get_user_like']
); );
} }
$form->addElement( $form->addElement(
'text', 'text',
'personal_email', 'personal_email',
get_lang('PersonalEmail'), get_lang('PersonalEmail'),
array( array(
'id' => 'personal_email' 'id' => 'personal_email'
) )
); );
$form->addLabel( $form->addLabel(
'', '',
Display::div( Display::div(
'', '',
@ -346,17 +331,17 @@ function show_form_send_ticket()
'id' => 'user_request' 'id' => 'user_request'
) )
) )
); );
$form->addElement( $form->addElement(
'select', 'select',
'status_id', 'status_id',
get_lang('Status'), get_lang('Status'),
$statusList, $statusList,
$statusAttributes $statusAttributes
); );
$form->addElement( $form->addElement(
'select', 'select',
'priority_id', 'priority_id',
get_lang('Priority'), get_lang('Priority'),
@ -365,41 +350,39 @@ function show_form_send_ticket()
'id' => 'priority_id', 'id' => 'priority_id',
'for' => 'priority_id' 'for' => 'priority_id'
) )
); );
$form->addElement( $form->addElement(
'select', 'select',
'source_id', 'source_id',
get_lang('Source'), get_lang('Source'),
$sourceList, $sourceList,
$sourceAttributes $sourceAttributes
); );
$form->addElement( $form->addElement(
'text', 'text',
'phone', 'phone',
get_lang('Phone') . ' (' . get_lang('Optional') . ')', get_lang('Phone') . ' (' . get_lang('Optional') . ')',
array( array(
'id' => 'phone' 'id' => 'phone'
) )
); );
$sessionList = SessionManager::get_sessions_by_user($userId); $sessionList = SessionManager::get_sessions_by_user($userId);
$sessionListToSelect = array(get_lang('Select')); $sessionListToSelect = array(get_lang('Select'));
//Course List //Course List
foreach ($sessionList as $sessionInfo) { foreach ($sessionList as $sessionInfo) {
$sessionListToSelect[$sessionInfo['session_id']] = $sessionInfo['session_name']; $sessionListToSelect[$sessionInfo['session_id']] = $sessionInfo['session_name'];
} }
$form->addSelect('session_id', get_lang('Session'), $sessionListToSelect, ['id' => 'session_id']);
$form->addSelect('course_id', get_lang('Course'), [], ['id' => 'course_id']);
$form->addSelect('session_id', get_lang('Session'), $sessionListToSelect, ['id' => 'session_id']);
$form->addSelect('course_id', get_lang('Course'), [], ['id' => 'course_id']);
$courseInfo = api_get_course_info(); $courseInfo = api_get_course_info();
$params = []; $params = [];
if (!empty($courseInfo)) { if (!empty($courseInfo)) {
$params = [ $params = [
'course_id' => $courseInfo['real_id'] 'course_id' => $courseInfo['real_id']
]; ];
@ -408,22 +391,24 @@ function show_form_send_ticket()
if (!empty($sessionInfo)) { if (!empty($sessionInfo)) {
$params['session_id'] = $sessionInfo['id']; $params['session_id'] = $sessionInfo['id'];
} }
} }
$form->setDefaults($params); $form->setDefaults($params);
$form->addElement('file', 'attach_1', get_lang('FilesAttachment')); $form->addElement('file', 'attach_1', get_lang('FilesAttachment'));
$form->addLabel('', '<span id="filepaths"><div id="filepath_1"></div></span>'); $form->addLabel('', '<span id="filepaths"><div id="filepath_1"></div></span>');
$form->addLabel('', $form->addLabel(
'',
'<span id="link-more-attach"> '<span id="link-more-attach">
<span class="btn btn-success" onclick="return add_image_form()">' . get_lang('AddOneMoreFile') . '</span> <span class="btn btn-success" onclick="return add_image_form()">' . get_lang('AddOneMoreFile') . '</span>
</span> </span>
('.sprintf(get_lang('MaximunFileSizeX'), format_file_size(api_get_setting('message_max_upload_filesize'))).') ('.sprintf(get_lang('MaximunFileSizeX'), format_file_size(api_get_setting('message_max_upload_filesize'))).')
'); '
);
$form->addElement('html', '<br/>'); $form->addElement('html', '<br/>');
$form->addElement( $form->addElement(
'button', 'button',
'compose', 'compose',
get_lang('SendMessage'), get_lang('SendMessage'),
@ -434,181 +419,24 @@ function show_form_send_ticket()
array( array(
'id' => 'btnsubmit' 'id' => 'btnsubmit'
) )
); );
$form->addRule('content', get_lang('ThisFieldIsRequired'), 'required');
$form->addRule('category_id', get_lang('ThisFieldIsRequired'), 'required');
$form->addRule('subject', get_lang('ThisFieldIsRequired'), 'required');
$form->display();
}
/**
*
*/
function save_ticket()
{
$content = $_POST['content'];
if ($_POST['phone'] != '') {
$content .= '<p style="color:red">&nbsp;' . get_lang('Phone') . ': ' . $_POST['phone']. '</p>';
}
$course_id = isset($_POST['course_id']) ? $_POST['course_id'] : '';
$sessionId = isset($_POST['session_id']) ? $_POST['session_id'] : '';
$category_id = isset($_POST['category_id']) ? $_POST['category_id'] : '';
$project_id = $_POST['project_id'];
$subject = $_POST['subject'];
$other_area = (int) $_POST['other_area'];
$personal_email = $_POST['personal_email'];
$source = $_POST['source_id'];
$user_id = isset($_POST['user_id']) ? $_POST['user_id'] : 0;
$priority = isset($_POST['priority_id']) ? $_POST['priority_id'] : '';
$status = isset($_POST['status_id']) ? $_POST['status_id'] : '';
$file_attachments = $_FILES;
if (TicketManager::add(
$category_id,
$course_id,
$sessionId,
$project_id,
$other_area,
$subject,
$content,
$personal_email,
$file_attachments,
$source,
$priority,
$status,
$user_id
)) {
header('Location:' . api_get_path(WEB_CODE_PATH).'ticket/tickets.php');
exit;
} else {
Display::display_header(get_lang('ComposeMessage'));
Display::display_error_message(get_lang('ThereWasAnErrorRegisteringTheTicket'));
}
}
/**
* Get the total number of users on the platform
* @return int The number of users
* @see SortableTable#get_total_number_of_items()
*/
function get_number_of_users()
{
$user_table = Database :: get_main_table(TABLE_MAIN_USER);
$sql = "SELECT COUNT(u.user_id) AS total_number_of_items FROM $user_table u";
if ((api_is_platform_admin() || api_is_session_admin()) && api_get_multiple_access_url()) {
$access_url_rel_user_table = Database :: get_main_table(TABLE_MAIN_ACCESS_URL_REL_USER);
$sql.= " INNER JOIN $access_url_rel_user_table url_rel_user ON (u.user_id=url_rel_user.user_id)";
}
if (isset($_GET['keyword'])) {
$keyword = Database::escape_string(trim($_GET['keyword']));
$sql .= " WHERE (u.firstname LIKE '%$keyword%' OR
u.lastname LIKE '%$keyword%' OR
concat(u.firstname,' ',u.lastname) LIKE '%$keyword%' OR
concat(u.lastname,' ',u.firstname) LIKE '%$keyword%' OR
u.username LIKE '%$keyword%' OR
u.email LIKE '%$keyword%' OR
u.official_code LIKE '%$keyword%') ";
}
$res = Database::query($sql);
$obj = Database::fetch_object($res);
return $obj->total_number_of_items;
}
/**
* Get the users to display on the current page (fill the sortable-table)
* @param int offset of first user to recover
* @param int Number of users to get
* @param int Column to sort on
* @param string Order (ASC,DESC)
* @return array A list of users with their data
* @see SortableTable#get_table_data($from)
*/
function get_user_data($from, $number_of_items, $column, $direction)
{
$user_table = Database :: get_main_table(TABLE_MAIN_USER);
if (api_is_western_name_order()) {
$col34 = "u.firstname AS col3,
u.lastname AS col4,";
} else {
$col34 = "u.lastname AS col3,
u.firstname AS col4,";
}
$sql = "SELECT $form->addRule('content', get_lang('ThisFieldIsRequired'), 'required');
u.user_id AS col0, $form->addRule('category_id', get_lang('ThisFieldIsRequired'), 'required');
u.official_code AS col2, $form->addRule('subject', get_lang('ThisFieldIsRequired'), 'required');
$col34
u.username AS col5,
u.email AS col6,
u.status AS col7,
u.active AS col8,
u.user_id AS col9 ,
u.expiration_date AS exp
FROM $user_table u ";
if (isset($_GET['keyword'])) {
$keyword = Database::escape_string(trim($_GET['keyword']));
$sql .= " WHERE (u.firstname LIKE '%$keyword%' OR
u.lastname LIKE '%$keyword%' OR
concat(u.firstname,' ',u.lastname) LIKE '%$keyword%' OR
concat(u.lastname,' ',u.firstname) LIKE '%$keyword%' OR
u.username LIKE '%$keyword%' OR
u.official_code LIKE '%$keyword%' OR
u.email LIKE '%$keyword%' )";
}
if (!in_array($direction, array('ASC', 'DESC'))) {
$direction = 'ASC';
}
$column = intval($column);
$from = intval($from);
$number_of_items = intval($number_of_items);
$sql .= " ORDER BY col$column $direction ";
$sql .= " LIMIT $from, $number_of_items";
$res = Database::query($sql);
$users = array();
while ($user = Database::fetch_row($res)) {
$user_id = $user[0];
$userPicture = UserManager::getUserPicture($user_id);
$photo = '<img src="' . $userPicture. '" alt="' . api_get_person_name($user[2], $user[3]) . '" title="' . api_get_person_name($user[2], $user[3]) . '" />';
$users[] = array(
$photo,
$user_id,
$user[2],
$user[3],
$user[4],
$user[5]
);
}
return $users; if ($form->validate()) {
save_ticket();
} }
$interbreadcrumb[] = array( Display::display_header(get_lang('ComposeMessage'));
'url' => api_get_path(WEB_CODE_PATH).'ticket/tickets.php',
'name' => get_lang('MyTickets')
);
if (!isset($_POST['compose'])) {
Display::display_header(get_lang('ComposeMessage'));
echo '<div class="actions">'; echo '<div class="actions">';
echo Display::url( echo Display::url(
Display::return_icon('back.png', get_lang('Tickets'), [], ICON_SIZE_MEDIUM), Display::return_icon('back.png', get_lang('Tickets'), [], ICON_SIZE_MEDIUM),
api_get_path(WEB_CODE_PATH) . 'ticket/tickets.php' api_get_path(WEB_CODE_PATH) . 'ticket/tickets.php'
); );
echo '</div>'; echo '</div>';
show_form_send_ticket();
} else {
save_ticket();
}
$form->display();
Display::display_footer(); Display::display_footer();

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