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chamilo-lms
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Code Issues Projects Releases Wiki Activity

code Format - refs #6715

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1.9.x
Francis Gonzales 12 years ago
parent b0fd490384
commit 6fdb56391a
14 changed files with 891 additions and 945 deletions
Show all changes Ignore whitespace when comparing lines Ignore changes in amount of whitespace Ignore changes in whitespace at EOL
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  1. 17
      plugin/ticket/config.php
  2. 2
      plugin/ticket/src/course_user_list.php
  3. 3
      plugin/ticket/src/download.php
  4. 2
      plugin/ticket/src/index.php
  5. 14
      plugin/ticket/src/myticket.php
  6. 419
      plugin/ticket/src/new_ticket.php
  7. 242
      plugin/ticket/src/report.php
  8. 188
      plugin/ticket/src/send_ticket.php
  9. 382
      plugin/ticket/src/ticket.class.php
  10. 34
      plugin/ticket/src/ticket_assign_log.php
  11. 327
      plugin/ticket/src/ticket_details.php
  12. 25
      plugin/ticket/src/tutor.php
  13. 178
      plugin/ticket/src/tutor_report.lib.php
  14. 3
      plugin/ticket/src/update_report.php

17
plugin/ticket/config.php
Unescape View File

@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket
@ -36,12 +37,12 @@ define('CAT_DOCU', 'DOC');
define('CAT_FORO', 'FOR');
define('CAT_ANNU', 'ANN');
require_once __DIR__.'/../../main/inc/global.inc.php';
require_once api_get_path(LIBRARY_PATH).'plugin.class.php';
require_once api_get_path(LIBRARY_PATH).'course.lib.php';
require_once api_get_path(LIBRARY_PATH).'mail.lib.inc.php';
require_once api_get_path(LIBRARY_PATH).'export.lib.inc.php';
require_once __DIR__ . '/../../main/inc/global.inc.php';
require_once api_get_path(LIBRARY_PATH) . 'plugin.class.php';
require_once api_get_path(LIBRARY_PATH) . 'course.lib.php';
require_once api_get_path(LIBRARY_PATH) . 'mail.lib.inc.php';
require_once api_get_path(LIBRARY_PATH) . 'export.lib.inc.php';
require_once api_get_path(PLUGIN_PATH).PLUGIN_NAME.'/lib/ticket.class.php';
require_once api_get_path(PLUGIN_PATH).PLUGIN_NAME.'/lib/ticket_plugin.class.php';
require_once api_get_path(PLUGIN_PATH).PLUGIN_NAME.'/src/ticket.class.php';
require_once api_get_path(PLUGIN_PATH) . PLUGIN_NAME . '/lib/ticket.class.php';
require_once api_get_path(PLUGIN_PATH) . PLUGIN_NAME . '/lib/ticket_plugin.class.php';
require_once api_get_path(PLUGIN_PATH) . PLUGIN_NAME . '/src/ticket.class.php';

2
plugin/ticket/src/course_user_list.php
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@ -13,7 +13,7 @@ $plugin = TicketPlugin::create();
$user_id = intval($_GET['user_id']);
$user_info = api_get_user_info($user_id);
$courses_list = CourseManager::get_courses_list_by_user_id($user_id,false,true);
$courses_list = CourseManager::get_courses_list_by_user_id($user_id, false, true);
?>
<div class="row">
<div class="label2"><?php echo get_lang('User')?>:</div>

3
plugin/ticket/src/download.php
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@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
*
@ -53,4 +54,4 @@ if (Security::check_abs_path($full_file_name, $path_message_attach)) {
DocumentManager::file_send_for_download($full_file_name, true, $title);
}
exit;
exit;

2
plugin/ticket/src/index.php
Unescape View File

@ -8,4 +8,4 @@
* Code
*/
require_once '../config.php';
header('location:'.api_get_path(WEB_PLUGIN_PATH).PLUGIN_NAME.'/src/myticket.php?message=success');
header('location:' . api_get_path(WEB_PLUGIN_PATH) . PLUGIN_NAME . '/src/myticket.php?message=success');

14
plugin/ticket/src/myticket.php
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@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
* This script is the Tickets plugin main entry point
@ -20,14 +21,14 @@ api_block_anonymous_users();
$libPath = api_get_path(LIBRARY_PATH);
$webLibPath = api_get_path(WEB_LIBRARY_PATH);
require_once $libPath. 'formvalidator/FormValidator.class.php';
require_once $libPath . 'formvalidator/FormValidator.class.php';
require_once $libPath . 'group_portal_manager.lib.php';
$htmlHeadXtra[] = '<script type="text/javascript">
function load_history_ticket (div_course,ticket_id) {
$.ajax({
contentType: "application/x-www-form-urlencoded",
beforeSend: function(object) {
$("div#"+div_course).html("<img src=\''.$webLibPath.'javascript/indicator.gif\' />"); },
$("div#"+div_course).html("<img src=\'' . $webLibPath . 'javascript/indicator.gif\' />"); },
type: "POST",
url: "ticket_assign_log.php",
data: "ticket_id="+ticket_id,
@ -90,8 +91,7 @@ div.row div.formw2 {
$this_section = 'tickets';
unset($_SESSION['this_section']);
$table = new SortableTable('Tickets', array('TicketManager', 'get_total_tickets_by_user_id'),
array('TicketManager', 'get_tickets_by_user_id'), 2, 20, 'DESC');
$table = new SortableTable('Tickets', array('TicketManager', 'get_total_tickets_by_user_id'), array('TicketManager', 'get_tickets_by_user_id'), 2, 20, 'DESC');
if ($table->per_page == 0) {
$table->per_page = 20;
}
@ -198,11 +198,11 @@ if ($isAdmin) {
'<a href="'.api_get_self().'?action=close_tickets">'.Display::return_icon('warning.png',$plugin->get_lang('TckClose'),'','32').'</a>'.
'</span>'; */
echo '<span style="float:right;">' .
'<a href="' . api_get_self() . '?action=export' . $get_parameter . $get_parameter2 . '">' .
'<a href="' . api_get_self() . '?action=export' . $get_parameter . $get_parameter2 . '">' .
Display::return_icon('import_excel.png', get_lang('Export'), '', '32') . '</a>' .
'</span>';
echo '<span style="float:right;">' .
'<a href="' . api_get_path(WEB_PLUGIN_PATH) . 'ticket/s/new_ticket.php">' .
'<a href="' . api_get_path(WEB_PLUGIN_PATH) . 'ticket/s/new_ticket.php">' .
Display::return_icon('add.png', $plugin->get_lang('TckNew'), '', '32') . '</a>' .
'</span>';
echo '<span style="float:right;">' .
@ -320,4 +320,4 @@ if ($isAdmin) {
}
$table->display();
Display::display_footer();
Display::display_footer();

419
plugin/ticket/src/new_ticket.php
Unescape View File

@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket
@ -6,16 +7,16 @@
/**
* INIT SECTION
*/
$language_file = array('messages','userInfo', 'admin');
$language_file = array('messages', 'userInfo', 'admin');
$cidReset = true;
require_once '../config.php';
$plugin = TicketPlugin::create();
api_block_anonymous_users();
require_once api_get_path(LIBRARY_PATH).'formvalidator/FormValidator.class.php';
require_once api_get_path(LIBRARY_PATH).'group_portal_manager.lib.php';
require_once api_get_path(LIBRARY_PATH) . 'formvalidator/FormValidator.class.php';
require_once api_get_path(LIBRARY_PATH) . 'group_portal_manager.lib.php';
$htmlHeadXtra[]='
$htmlHeadXtra[] = '
<script>
$(document).ready(function(){
document.getElementById("divEmail").style.display="none";
@ -67,22 +68,22 @@ function validate() {
var selected = document.getElementById("category_id").selectedIndex;
var id = document.getElementById("category_id").options[selected].value;
if(document.getElementById("user_id_request").value == ""){
alert("'.$plugin->get_lang("ValidUser").'");
alert("' . $plugin->get_lang("ValidUser") . '");
return false;
}else if( id == 0){
alert("'.$plugin->get_lang("ValidType").'");
alert("' . $plugin->get_lang("ValidType") . '");
return false;
}else if(document.getElementById("subject").value == ""){
alert("'.$plugin->get_lang("ValidSubject").'");
alert("' . $plugin->get_lang("ValidSubject") . '");
return false;
}else if(parseInt(course_required[id]) == 1 && document.getElementById("course_id").value == 0){
alert("'.$plugin->get_lang("ValidCourse").'");
alert("' . $plugin->get_lang("ValidCourse") . '");
return false;
}else if(id !="CUR" && parseInt(course_required[id]) != 1 && !re.test(document.getElementById("personal_email").value)){
alert("'.$plugin->get_lang("ValidEmail").'");
alert("' . $plugin->get_lang("ValidEmail") . '");
return false;
}else if(fckEditor1val ==""){
alert("'.$plugin->get_lang("ValidMessage").'");
alert("' . $plugin->get_lang("ValidMessage") . '");
return false;
}
}
@ -106,7 +107,7 @@ function add_image_form() {
filepaths.appendChild(elem1);
id_elem1 = "filepath_"+counter_image;
id_elem1 = "\'"+id_elem1+"\'";
document.getElementById("filepath_"+counter_image).innerHTML = "<input type=\"file\" name=\"attach_"+counter_image+"\" size=\"20\" />&nbsp;<a href=\"javascript:remove_image_form("+id_elem1+")\"><img src=\"'.api_get_path(WEB_CODE_PATH).'img/delete.gif\"></a>";
document.getElementById("filepath_"+counter_image).innerHTML = "<input type=\"file\" name=\"attach_"+counter_image+"\" size=\"20\" />&nbsp;<a href=\"javascript:remove_image_form("+id_elem1+")\"><img src=\"' . api_get_path(WEB_CODE_PATH) . 'img/delete.gif\"></a>";
//document.getElementById("filepath_"+counter_image).innerHTML = "<input type=\"file\" name=\"attach_"+counter_image+"\" size=\"20\" />&nbsp;<input type=\"text\" name=\"legend[]\" size=\"20\" />";
if (filepaths.childNodes.length == 6) {
var link_attach = document.getElementById("link-more-attach");
@ -135,20 +136,21 @@ div.divTicket {
</style>';
$types = TicketManager::get_all_tickets_categories();
$htmlHeadXtra[] = '<script language="javascript">
var projects = '.js_array($types,'projects','project_id'). '
var course_required = '.js_array($types,'course_required','course_required').'
var other_area = '.js_array($types,'other_area','other_area').'
var email = '.js_array($types,'email','email').'
var projects = ' . js_array($types, 'projects', 'project_id') . '
var course_required = ' . js_array($types, 'course_required', 'course_required') . '
var other_area = ' . js_array($types, 'other_area', 'other_area') . '
var email = ' . js_array($types, 'email', 'email') . '
</script>';
$htmlHeadXtra[] = '<script src="'.api_get_path(WEB_LIBRARY_PATH).'javascript/tag/jquery.fcbkcomplete.js" type="text/javascript" language="javascript"></script>';
$htmlHeadXtra[] = '<link href="'.api_get_path(WEB_LIBRARY_PATH).'javascript/tag/style.css" rel="stylesheet" type="text/css" />';
$htmlHeadXtra[] = '<script src="' . api_get_path(WEB_LIBRARY_PATH) . 'javascript/tag/jquery.fcbkcomplete.js" type="text/javascript" language="javascript"></script>';
$htmlHeadXtra[] = '<link href="' . api_get_path(WEB_LIBRARY_PATH) . 'javascript/tag/style.css" rel="stylesheet" type="text/css" />';
/**
* @param $s
* @return string
*/
function js_str($s) {
return '"'.addcslashes($s, "\0..\37\"\\").'"';
function js_str($s)
{
return '"' . addcslashes($s, "\0..\37\"\\") . '"';
}
/**
@ -157,143 +159,145 @@ function js_str($s) {
* @param $key
* @return string
*/
function js_array($array,$name,$key) {
$temp=array();
$return = "new Array(); ";
foreach ($array as $value){
$return .= $name."['".$value['category_id']."'] ='".$value[$key]."'; ";
}
return $return;
function js_array($array, $name, $key)
{
$temp = array();
$return = "new Array(); ";
foreach ($array as $value) {
$return .= $name . "['" . $value['category_id'] . "'] ='" . $value[$key] . "'; ";
}
return $return;
}
/**
*
*/
function show_form_send_ticket(){
global $types, $plugin;
echo '<div class="divTicket">';
echo '<form enctype="multipart/form-data" action="'.api_get_self().'" method="post" name="send_ticket" id="send_ticket"
function show_form_send_ticket()
{
global $types, $plugin;
echo '<div class="divTicket">';
echo '<form enctype="multipart/form-data" action="' . api_get_self() . '" method="post" name="send_ticket" id="send_ticket"
onsubmit="return validate()" style="width:100%">';
echo '<input name="user_id_request" id="user_id_request" type="hidden" value="">';
// Category
$select_types = '<div class="row">
<div class="label2">'.get_lang('Category').': </div>
echo '<input name="user_id_request" id="user_id_request" type="hidden" value="">';
// Category
$select_types = '<div class="row">
<div class="label2">' . get_lang('Category') . ': </div>
<div class="formw2">';
$select_types .= '<select style="width: 95%; " name = "category_id" id="category_id" onChange="changeType();">';
$select_types .= '<option value="0">---'.get_lang('Select').'---</option>';
foreach ($types as $type) {
$select_types.= "<option value = '".$type['category_id']."'>".$type['name'].": <br/>".$type['description']."</option>";
}
$select_types .= "</select>";
$select_types .= '</div></div>';
echo $select_types;
// Course
$courses_list = CourseManager::get_courses_list_by_user_id($user_id,false,true);
$select_course = '<div id="user_request" >
$select_types .= '<select style="width: 95%; " name = "category_id" id="category_id" onChange="changeType();">';
$select_types .= '<option value="0">---' . get_lang('Select') . '---</option>';
foreach ($types as $type) {
$select_types.= "<option value = '" . $type['category_id'] . "'>" . $type['name'] . ": <br/>" . $type['description'] . "</option>";
}
$select_types .= "</select>";
$select_types .= '</div></div>';
echo $select_types;
// Course
$courses_list = CourseManager::get_courses_list_by_user_id($user_id, false, true);
$select_course = '<div id="user_request" >
</div>';
echo $select_course;
// Status
$status = array();
$status[NEWTCK] = $plugin->get_lang('StsNew');
$status[PENDING] = $plugin->get_lang('StsPending');
$status[UNCONFIRMED] = $plugin->get_lang('StsUnconfirmed');
$status[CLOSE] = $plugin->get_lang('StsClose');
$status[REENVIADO] = $plugin->get_lang('StsReenviado');
$select_status = '
echo $select_course;
// Status
$status = array();
$status[NEWTCK] = $plugin->get_lang('StsNew');
$status[PENDING] = $plugin->get_lang('StsPending');
$status[UNCONFIRMED] = $plugin->get_lang('StsUnconfirmed');
$status[CLOSE] = $plugin->get_lang('StsClose');
$status[REENVIADO] = $plugin->get_lang('StsReenviado');
$select_status = '
<div class="row" >
<div class="label2" >'.get_lang('Status').': </div>
<div class="label2" >' . get_lang('Status') . ': </div>
<div class="formw2">
<select style="width: 95%; " name = "status_id" id="status_id">';
//$status = TicketManager::get_all_tickets_status();
foreach ($status as $sts_key => $sts_name) {
if($sts_key=='PND'){
$select_status .= "<option value = '".$sts_key."' selected >".$sts_name."</option>";
}else{
$select_status.= "<option value = '".$sts_key."'>".$sts_name."</option>";
}
}
$select_status .= '
//$status = TicketManager::get_all_tickets_status();
foreach ($status as $sts_key => $sts_name) {
if ($sts_key == 'PND') {
$select_status .= "<option value = '" . $sts_key . "' selected >" . $sts_name . "</option>";
} else {
$select_status.= "<option value = '" . $sts_key . "'>" . $sts_name . "</option>";
}
}
$select_status .= '
</select>
</div>
</div>';
echo $select_status;
// Source
$source = array();
$source[SRC_EMAIL] = $plugin->get_lang('SrcEmail');
$source[SRC_PHONE] = $plugin->get_lang('SrcPhone');
$source[SRC_PRESC] = $plugin->get_lang('SrcPresential');
$select_source = '
echo $select_status;
// Source
$source = array();
$source[SRC_EMAIL] = $plugin->get_lang('SrcEmail');
$source[SRC_PHONE] = $plugin->get_lang('SrcPhone');
$source[SRC_PRESC] = $plugin->get_lang('SrcPresential');
$select_source = '
<div class="row">
<div class="label2">'.$plugin->get_lang('Source').':</div>
<div class="label2">' . $plugin->get_lang('Source') . ':</div>
<div class="formw2">
<select style="width: 95%; " name="source_id" id="source_id" >';
foreach ($source as $src_key => $src_name) {
$select_source.= "<option value = '".$src_key."'>".$src_name."</option>";
}
$select_source .='
foreach ($source as $src_key => $src_name) {
$select_source.= "<option value = '" . $src_key . "'>" . $src_name . "</option>";
}
$select_source .='
</select>
</div>
</div>';
echo $select_source;
// Subject
echo '<div class="row" ><div class ="label2">'.get_lang('Subject').':</div>
echo $select_source;
// Subject
echo '<div class="row" ><div class ="label2">' . get_lang('Subject') . ':</div>
<div class="formw2"><input type = "text" id ="subject" name="subject" value="" required ="" style="width:94%"/></div>
</div>';
// Email
echo '<div class="row" id="divEmail" ><div class ="label2">'.$plugin->get_lang('PersonalEmail').':</div>
// Email
echo '<div class="row" id="divEmail" ><div class ="label2">' . $plugin->get_lang('PersonalEmail') . ':</div>
<div class="formw2"><input type = "email" id ="personal_email" name="personal_email" value="" style="width:94%"/></div>
</div>';
echo '<input name="project_id" id="project_id" type="hidden" value="">';
echo '<input name="other_area" id="other_area" type="hidden" value="">';
echo '<input name="email" id="email" type="hidden" value="">';
// Message
echo '<div class="row">
<div class="label2">'.get_lang('Message').'</div>
echo '<input name="project_id" id="project_id" type="hidden" value="">';
echo '<input name="other_area" id="other_area" type="hidden" value="">';
echo '<input name="email" id="email" type="hidden" value="">';
// Message
echo '<div class="row">
<div class="label2">' . get_lang('Message') . '</div>
<div class="formw2">
<input type="hidden" id="content" name="content" value="" style="display:none">
<input type="hidden" id="content___Config" value="ToolbarSet=Messages&amp;Width=95%25&amp;Height=250&amp;ToolbarSets={ %22Messages%22: [ [ %22Bold%22,%22Italic%22,%22-%22,%22InsertOrderedList%22,%22InsertUnorderedList%22,%22Link%22,%22RemoveLink%22 ] ], %22MessagesMaximized%22: [ ] }&amp;LoadPlugin=[%22customizations%22]&amp;EditorAreaStyles=body { background: #ffffff; }&amp;ToolbarStartExpanded=false&amp;CustomConfigurationsPath=/main/inc/lib/fckeditor/myconfig.js&amp;EditorAreaCSS=/main/css/chamilo/default.css&amp;ToolbarComboPreviewCSS=/main/css/chamilo/default.css&amp;DefaultLanguage=es&amp;ContentLangDirection=ltr&amp;AdvancedFileManager=true&amp;BaseHref='.api_get_path(WEB_PLUGIN_PATH).PLUGIN_NAME.'/s/&amp;&amp;UserIsCourseAdmin=true&amp;UserIsPlatformAdmin=true" style="display:none">
<input type="hidden" id="content___Config" value="ToolbarSet=Messages&amp;Width=95%25&amp;Height=250&amp;ToolbarSets={ %22Messages%22: [ [ %22Bold%22,%22Italic%22,%22-%22,%22InsertOrderedList%22,%22InsertUnorderedList%22,%22Link%22,%22RemoveLink%22 ] ], %22MessagesMaximized%22: [ ] }&amp;LoadPlugin=[%22customizations%22]&amp;EditorAreaStyles=body { background: #ffffff; }&amp;ToolbarStartExpanded=false&amp;CustomConfigurationsPath=/main/inc/lib/fckeditor/myconfig.js&amp;EditorAreaCSS=/main/css/chamilo/default.css&amp;ToolbarComboPreviewCSS=/main/css/chamilo/default.css&amp;DefaultLanguage=es&amp;ContentLangDirection=ltr&amp;AdvancedFileManager=true&amp;BaseHref=' . api_get_path(WEB_PLUGIN_PATH) . PLUGIN_NAME . '/s/&amp;&amp;UserIsCourseAdmin=true&amp;UserIsPlatformAdmin=true" style="display:none">
<iframe id="content___Frame" src="/main/inc/lib/fckeditor/editor/fckeditor.html?InstanceName=content&amp;Toolbar=Messages" width="95%" height="250" frameborder="0" scrolling="no" style="margin: 0px; padding: 0px; border: 0px; background-color: transparent; background-image: none; width: 95%; height: 250px;">
</iframe>
</div>
</div>';
// Phone
echo '<div class="row" ><div class ="label2">'.get_lang('Phone').' ('.$plugin->get_lang('Optional').'):</div>
<div class="formw2"><input type = "text" id ="phone" name="phone" value="" onkeyup="valid(this,'."'allowspace'".')" onblur="valid(this,'."'allowspace'".')" style="width:94%"/></div>
// Phone
echo '<div class="row" ><div class ="label2">' . get_lang('Phone') . ' (' . $plugin->get_lang('Optional') . '):</div>
<div class="formw2"><input type = "text" id ="phone" name="phone" value="" onkeyup="valid(this,' . "'allowspace'" . ')" onblur="valid(this,' . "'allowspace'" . ')" style="width:94%"/></div>
</div>';
// Priority
$select_priority = '<div class="row" >
<div class="label2" >'.$plugin->get_lang('Priority').': </div>
// Priority
$select_priority = '<div class="row" >
<div class="label2" >' . $plugin->get_lang('Priority') . ': </div>
<div class="formw2">';
$priority = array();
$priority[NORMAL] = $plugin->get_lang('PriorityNormal');
$priority[HIGH] = $plugin->get_lang('PriorityHigh');
$priority[LOW] = $plugin->get_lang('PriorityLow');
$select_priority .= '<select style="width: 85px; " name = "priority_id" id="priority_id">';
foreach ($priority as $prty_key => $prty_name) {
if($sts_key== NORMAL){
$select_priority .= "<option value = '".$prty_key."' selected >".$prty_name."</option>";
}else{
$select_priority.= "<option value = '".$prty_key."'>".$prty_name."</option>";
}
}
$select_priority .= "</select>";
$select_priority .= '</div></div>';
echo $select_priority;
// Input file attach
echo '<div class="row">
<div class="label2">'.get_lang('FilesAttachment').'</div>
$priority = array();
$priority[NORMAL] = $plugin->get_lang('PriorityNormal');
$priority[HIGH] = $plugin->get_lang('PriorityHigh');
$priority[LOW] = $plugin->get_lang('PriorityLow');
$select_priority .= '<select style="width: 85px; " name = "priority_id" id="priority_id">';
foreach ($priority as $prty_key => $prty_name) {
if ($sts_key == NORMAL) {
$select_priority .= "<option value = '" . $prty_key . "' selected >" . $prty_name . "</option>";
} else {
$select_priority.= "<option value = '" . $prty_key . "'>" . $prty_name . "</option>";
}
}
$select_priority .= "</select>";
$select_priority .= '</div></div>';
echo $select_priority;
// Input file attach
echo '<div class="row">
<div class="label2">' . get_lang('FilesAttachment') . '</div>
<div class="formw2">
<span id="filepaths">
<div id="filepath_1">
@ -301,67 +305,72 @@ function show_form_send_ticket(){
</div></span>
</div>
</div>';
echo '<div class="row">
echo '<div class="row">
<div class="formw2">
<span id="link-more-attach">
<a href="javascript://" onclick="return add_image_form()">'.get_lang('AddOneMoreFile').'</a></span>&nbsp;
('.sprintf(get_lang('MaximunFileSizeX'),format_file_size(api_get_setting('message_max_upload_filesize'))).')
<a href="javascript://" onclick="return add_image_form()">' . get_lang('AddOneMoreFile') . '</a></span>&nbsp;
(' . sprintf(get_lang('MaximunFileSizeX'), format_file_size(api_get_setting('message_max_upload_filesize'))) . ')
</div>
</div>';
echo '<div class="row">
echo '<div class="row">
<div class="label2">
</div>
<div class="formw2"><button class="save" name="compose" type="submit" id="btnsubmit">'.get_lang('SendMessage').'</button>
<div class="formw2"><button class="save" name="compose" type="submit" id="btnsubmit">' . get_lang('SendMessage') . '</button>
</div>
</div>';
echo '</form></div>';
echo '</form></div>';
}
/**
*
*/
function save_ticket(){
global $plugin;
$category_id = $_POST['category_id'];
$content = $_POST['content'];
if ($_POST['phone']!="") $content.= '<p style="color:red">&nbsp;'.get_lang('Phone').': '.$_POST['phone'].'</p>';
$course_id = $_POST['course_id'];
$project_id = $_POST['project_id'];
$subject = $_POST['subject'];
$other_area = (int)$_POST['other_area'];
$email = $_POST['email'];
$personal_email = $_POST['personal_email'];
$source = $_POST['source_id'];
$user_id = $_POST['user_id_request'];
$priority = $_POST['priority_id'];
$status = $_POST['status_id'];
$file_attachments = $_FILES;
if(TicketManager::insert_new_ticket($category_id, $course_id, $project_id, $other_area, $email, $subject, $content,$personal_email, $file_attachments,$source,$priority,$status,$user_id,api_get_user_id())){
header('location:'.api_get_path(WEB_PLUGIN_PATH).PLUGIN_NAME.'/s/myticket.php?message=success');
}else{
Display::display_header(get_lang('ComposeMessage'));
Display::display_error_message($plugin->get_lang('ErrorRegisterMessage'));
}
function save_ticket()
{
global $plugin;
$category_id = $_POST['category_id'];
$content = $_POST['content'];
if ($_POST['phone'] != "")
$content.= '<p style="color:red">&nbsp;' . get_lang('Phone') . ': ' . $_POST['phone'] . '</p>';
$course_id = $_POST['course_id'];
$project_id = $_POST['project_id'];
$subject = $_POST['subject'];
$other_area = (int) $_POST['other_area'];
$email = $_POST['email'];
$personal_email = $_POST['personal_email'];
$source = $_POST['source_id'];
$user_id = $_POST['user_id_request'];
$priority = $_POST['priority_id'];
$status = $_POST['status_id'];
$file_attachments = $_FILES;
if (TicketManager::insert_new_ticket($category_id, $course_id, $project_id, $other_area, $email, $subject, $content, $personal_email, $file_attachments, $source, $priority, $status, $user_id, api_get_user_id())) {
header('location:' . api_get_path(WEB_PLUGIN_PATH) . PLUGIN_NAME . '/s/myticket.php?message=success');
} else {
Display::display_header(get_lang('ComposeMessage'));
Display::display_error_message($plugin->get_lang('ErrorRegisterMessage'));
}
}
/**
* Get the total number of users on the platform
* @see SortableTable#get_total_number_of_items()
*/
function get_number_of_users() {
$user_table = Database :: get_main_table(TABLE_MAIN_USER);
$sql = "SELECT COUNT(u.user_id) AS total_number_of_items FROM $user_table u";
function get_number_of_users()
{
$user_table = Database :: get_main_table(TABLE_MAIN_USER);
$sql = "SELECT COUNT(u.user_id) AS total_number_of_items FROM $user_table u";
if ((api_is_platform_admin() || api_is_session_admin()) && api_get_multiple_access_url()) {
$access_url_rel_user_table= Database :: get_main_table(TABLE_MAIN_ACCESS_URL_REL_USER);
$sql.= " INNER JOIN $access_url_rel_user_table url_rel_user ON (u.user_id=url_rel_user.user_id)";
$access_url_rel_user_table = Database :: get_main_table(TABLE_MAIN_ACCESS_URL_REL_USER);
$sql.= " INNER JOIN $access_url_rel_user_table url_rel_user ON (u.user_id=url_rel_user.user_id)";
}
if ( isset ($_GET['keyword'])) {
$keyword = Database::escape_string(trim($_GET['keyword']));
$sql .= " WHERE (u.firstname LIKE '%".$keyword."%' OR u.lastname LIKE '%".$keyword."%' OR concat(u.firstname,' ',u.lastname) LIKE '%".$keyword."%' OR concat(u.lastname,' ',u.firstname) LIKE '%".$keyword."%' OR u.username LIKE '%".$keyword."%' OR u.email LIKE '%".$keyword."%' OR u.official_code LIKE '%".$keyword."%') ";
}
$res = Database::query($sql);
$obj = Database::fetch_object($res);
return $obj->total_number_of_items;
if (isset($_GET['keyword'])) {
$keyword = Database::escape_string(trim($_GET['keyword']));
$sql .= " WHERE (u.firstname LIKE '%" . $keyword . "%' OR u.lastname LIKE '%" . $keyword . "%' OR concat(u.firstname,' ',u.lastname) LIKE '%" . $keyword . "%' OR concat(u.lastname,' ',u.firstname) LIKE '%" . $keyword . "%' OR u.username LIKE '%" . $keyword . "%' OR u.email LIKE '%" . $keyword . "%' OR u.official_code LIKE '%" . $keyword . "%') ";
}
$res = Database::query($sql);
$obj = Database::fetch_object($res);
return $obj->total_number_of_items;
}
/**
* Get the users to display on the current page (fill the sortable-table)
* @param int offset of first user to recover
@ -372,76 +381,72 @@ function get_number_of_users() {
*/
function get_user_data($from, $number_of_items, $column, $direction)
{
$user_table = Database :: get_main_table(TABLE_MAIN_USER);
$admin_table = Database :: get_main_table(TABLE_MAIN_ADMIN);
$sql = "SELECT
$user_table = Database :: get_main_table(TABLE_MAIN_USER);
$admin_table = Database :: get_main_table(TABLE_MAIN_ADMIN);
$sql = "SELECT
u.user_id AS col0,
u.official_code AS col2,
".(api_is_western_name_order()
? "u.firstname AS col3,
u.lastname AS col4,"
: "u.lastname AS col3,
u.firstname AS col4,")."
" . (api_is_western_name_order() ? "u.firstname AS col3,
u.lastname AS col4," : "u.lastname AS col3,
u.firstname AS col4,") . "
u.username AS col5,
u.email AS col6,
u.status AS col7,
u.active AS col8,
u.user_id AS col9 ".
", u.expiration_date AS exp ".
u.user_id AS col9 " .
", u.expiration_date AS exp " .
" FROM $user_table u ";
if (isset ($_GET['keyword']) ) {
$keyword = Database::escape_string(trim($_GET['keyword']));
$sql .= " WHERE (u.firstname LIKE '%".$keyword."%' OR u.lastname LIKE '%".$keyword."%' OR concat(u.firstname,' ',u.lastname) LIKE '%".$keyword."%' OR concat(u.lastname,' ',u.firstname) LIKE '%".$keyword."%' OR u.username LIKE '%".$keyword."%' OR u.official_code LIKE '%".$keyword."%' OR u.email LIKE '%".$keyword."%' )";
}
if (!in_array($direction, array('ASC','DESC'))) {
$direction = 'ASC';
if (isset($_GET['keyword'])) {
$keyword = Database::escape_string(trim($_GET['keyword']));
$sql .= " WHERE (u.firstname LIKE '%" . $keyword . "%' OR u.lastname LIKE '%" . $keyword . "%' OR concat(u.firstname,' ',u.lastname) LIKE '%" . $keyword . "%' OR concat(u.lastname,' ',u.firstname) LIKE '%" . $keyword . "%' OR u.username LIKE '%" . $keyword . "%' OR u.official_code LIKE '%" . $keyword . "%' OR u.email LIKE '%" . $keyword . "%' )";
}
if (!in_array($direction, array('ASC', 'DESC'))) {
$direction = 'ASC';
}
$column = intval($column);
$from = intval($from);
$from = intval($from);
$number_of_items = intval($number_of_items);
$sql .= " ORDER BY col$column $direction ";
$sql .= " LIMIT $from,$number_of_items";
$sql .= " ORDER BY col$column $direction ";
$sql .= " LIMIT $from,$number_of_items";
$res = Database::query($sql);
$res = Database::query($sql);
$users = array ();
$users = array();
$t = time();
while ($user = Database::fetch_row($res)) {
$image_path = UserManager::get_user_picture_path_by_id($user[0], 'web', false, true);
$user_profile = UserManager::get_picture_user($user[0], $image_path['file'], 22, USER_IMAGE_SIZE_SMALL, ' width="22" height="22" ');
if (!api_is_anonymous()) {
$photo = '<center><a href="'.api_get_path(WEB_PATH).'whoisonline.php?origin=user_list&id='.$user[0].'" title="'.get_lang('Info').'"><img src="'.$user_profile['file'].'" '.$user_profile['style'].' alt="'.api_get_person_name($user[2],$user[3]).'" title="'.api_get_person_name($user[2], $user[3]).'" /></a></center>';
} else {
$photo = '<center><img src="'.$user_profile['file'].'" '.$user_profile['style'].' alt="'.api_get_person_name($user[2], $user[3]).'" title="'.api_get_person_name($user[2], $user[3]).'" /></center>';
}
$user_id= $user[0];
$button = '<a href="'.api_get_self().'?user_request='.$user[0].'">'.Display::return_icon('view_more_stats.gif', get_lang('Info')).'</a>';
$button= '<a href="javascript:void(0)" onclick="load_course_list(\'div_'.$user_id.'\','.$user_id.')">
<img onclick="load_course_list(\'div_'.$user_id.'\','.$user_id.')" src="../../../main/img/view_more_stats.gif" title="'.get_lang('Courses').'" alt="'.get_lang('Courses').'"/>
while ($user = Database::fetch_row($res)) {
$image_path = UserManager::get_user_picture_path_by_id($user[0], 'web', false, true);
$user_profile = UserManager::get_picture_user($user[0], $image_path['file'], 22, USER_IMAGE_SIZE_SMALL, ' width="22" height="22" ');
if (!api_is_anonymous()) {
$photo = '<center><a href="' . api_get_path(WEB_PATH) . 'whoisonline.php?origin=user_list&id=' . $user[0] . '" title="' . get_lang('Info') . '"><img src="' . $user_profile['file'] . '" ' . $user_profile['style'] . ' alt="' . api_get_person_name($user[2], $user[3]) . '" title="' . api_get_person_name($user[2], $user[3]) . '" /></a></center>';
} else {
$photo = '<center><img src="' . $user_profile['file'] . '" ' . $user_profile['style'] . ' alt="' . api_get_person_name($user[2], $user[3]) . '" title="' . api_get_person_name($user[2], $user[3]) . '" /></center>';
}
$user_id = $user[0];
$button = '<a href="' . api_get_self() . '?user_request=' . $user[0] . '">' . Display::return_icon('view_more_stats.gif', get_lang('Info')) . '</a>';
$button = '<a href="javascript:void(0)" onclick="load_course_list(\'div_' . $user_id . '\',' . $user_id . ')">
<img onclick="load_course_list(\'div_' . $user_id . '\',' . $user_id . ')" src="../../../main/img/view_more_stats.gif" title="' . get_lang('Courses') . '" alt="' . get_lang('Courses') . '"/>
</a>&nbsp;&nbsp;';
$users[] = array($photo,$user[1],$user[2],$user[3],$user[4],$user[5],$button);
}
return $users;
$users[] = array($photo, $user[1], $user[2], $user[3], $user[4], $user[5], $button);
}
return $users;
}
if (!isset($_POST['compose'])) {
Display::display_header(get_lang('ComposeMessage'));
echo '
<div class="actions">
<span style="float: right;">&nbsp;</span>
<form id="search_simple" name="search_simple" method="get" action="'.api_get_self().'" class="form-search">
<form id="search_simple" name="search_simple" method="get" action="' . api_get_self() . '" class="form-search">
<fieldset>
<span><label for="keyword">'.get_lang('langSearchAUser').': &nbsp;</label><input type="text" name="keyword" size="25"></span>
<span><button type="submit" name="submit" class="btn btn">'.get_lang('Search').'</button></span>
<span><label for="keyword">' . get_lang('langSearchAUser') . ': &nbsp;</label><input type="text" name="keyword" size="25"></span>
<span><button type="submit" name="submit" class="btn btn">' . get_lang('Search') . '</button></span>
<div class="clear"></div>
</fieldset>
</form>
</div>';
if (isset($_GET['keyword'])){
if (isset($_GET['keyword'])) {
$table = new SortableTable('users', 'get_number_of_users', 'get_user_data', (api_is_western_name_order() xor api_sort_by_first_name()) ? 3 : 2);
$table->set_header(0, '', false, 'width="18px"');
$table->set_header(0, get_lang('Photo'), false);
@ -460,7 +465,7 @@ if (!isset($_POST['compose'])) {
}
//if(isset($_GET['user_request']))
show_form_send_ticket();
}else{
} else {
save_ticket();
}

242
plugin/ticket/src/report.php
Unescape View File

@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket
@ -6,27 +7,27 @@
/**
* INIT SECTION
*/
$language_file= array('messages','userInfo', 'admin','trad4all');
$cidReset = true;
$language_file = array('messages', 'userInfo', 'admin', 'trad4all');
$cidReset = true;
require_once '../config.php';
$plugin = TicketPlugin::create();
api_block_anonymous_users();
require_once api_get_path(LIBRARY_PATH).'formvalidator/FormValidator.class.php';
require_once api_get_path(LIBRARY_PATH).'group_portal_manager.lib.php';
require_once api_get_path(LIBRARY_PATH) . 'formvalidator/FormValidator.class.php';
require_once api_get_path(LIBRARY_PATH) . 'group_portal_manager.lib.php';
if(!api_is_allowed_to_edit()){
api_not_allowed();
if (!api_is_allowed_to_edit()) {
api_not_allowed();
}
//$nameTools = api_xml_http_response_encode(get_lang('Soporte Virtual'));
$this_section = 'Reportes';
unset($_SESSION['this_section']);
$htmlHeadXtra[]='
$htmlHeadXtra[] = '
<script language="javascript">
$(document).ready(function(){
$( "#keyword_start_date_start" ).datepicker({ dateFormat: '."'yy-mm-dd'".' });
$( "#keyword_start_date_end" ).datepicker({ dateFormat: '."'yy-mm-dd'".' });
$( "#keyword_start_date_start" ).datepicker({ dateFormat: ' . "'yy-mm-dd'" . ' });
$( "#keyword_start_date_end" ).datepicker({ dateFormat: ' . "'yy-mm-dd'" . ' });
});
function validate(){
if( $("#keyword_start_date_start").val() != "" && $("#keyword_start_date_end").val() != ""){
@ -71,54 +72,56 @@ div.formulario {
</style>';
$types = TicketManager::get_all_tickets_categories();
$htmlHeadXtra[] = '<script src="'.api_get_path(WEB_LIBRARY_PATH).'javascript/tag/jquery.fcbkcomplete.js" type="text/javascript" language="javascript"></script>';
$htmlHeadXtra[] = '<link href="'.api_get_path(WEB_LIBRARY_PATH).'javascript/tag/style.css" rel="stylesheet" type="text/css" />';
$htmlHeadXtra[] = '<script src="' . api_get_path(WEB_LIBRARY_PATH) . 'javascript/tag/jquery.fcbkcomplete.js" type="text/javascript" language="javascript"></script>';
$htmlHeadXtra[] = '<link href="' . api_get_path(WEB_LIBRARY_PATH) . 'javascript/tag/style.css" rel="stylesheet" type="text/css" />';
$tools = array();
$tools['todas']= array('id'=>'','name'=>get_lang('Todas'));
$tools['announcement']= array('id'=>'announcement','name'=>get_lang('Announcement'));
$tools['todas'] = array('id' => '', 'name' => get_lang('Todas'));
$tools['announcement'] = array('id' => 'announcement', 'name' => get_lang('Announcement'));
// $tools[]= array('id'=>'assignment','name'=>get_lang('Assignment'));
$tools['calendar_event']= array('id'=>'calendar_event','name'=>get_lang('Calendar_event'));
$tools['chat']= array('id'=>'chat','name'=>get_lang('Chat'));
$tools['conference']= array('id'=>'conference','name'=>get_lang('Conference'));
$tools['course_description']= array('id'=>'course_description','name'=>get_lang('Course_description'));
$tools['document']= array('id'=>'document','name'=>get_lang('Document'));
$tools['dropbox']= array('id'=>'dropbox','name'=>get_lang('Dropbox'));
$tools['group']= array('id'=>'group','name'=>get_lang('Group'));
$tools['learnpath']= array('id'=>'learnpath','name'=>get_lang('Learnpath'));
$tools['link']= array('id'=>'link','name'=>get_lang('Link'));
$tools['quiz']= array('id'=>'quiz','name'=>get_lang('Quiz'));
$tools['student_publication']= array('id'=>'student_publication','name'=>get_lang('Student_publication'));
$tools['user']= array('id'=>'user','name'=>get_lang('User'));
$tools['forum']= array('id'=>'forum','name'=>get_lang('Forum'));
$tools['calendar_event'] = array('id' => 'calendar_event', 'name' => get_lang('Calendar_event'));
$tools['chat'] = array('id' => 'chat', 'name' => get_lang('Chat'));
$tools['conference'] = array('id' => 'conference', 'name' => get_lang('Conference'));
$tools['course_description'] = array('id' => 'course_description', 'name' => get_lang('Course_description'));
$tools['document'] = array('id' => 'document', 'name' => get_lang('Document'));
$tools['dropbox'] = array('id' => 'dropbox', 'name' => get_lang('Dropbox'));
$tools['group'] = array('id' => 'group', 'name' => get_lang('Group'));
$tools['learnpath'] = array('id' => 'learnpath', 'name' => get_lang('Learnpath'));
$tools['link'] = array('id' => 'link', 'name' => get_lang('Link'));
$tools['quiz'] = array('id' => 'quiz', 'name' => get_lang('Quiz'));
$tools['student_publication'] = array('id' => 'student_publication', 'name' => get_lang('Student_publication'));
$tools['user'] = array('id' => 'user', 'name' => get_lang('User'));
$tools['forum'] = array('id' => 'forum', 'name' => get_lang('Forum'));
function js_str($s) {
return '"'.addcslashes($s, "\0..\37\"\\").'"';
function js_str($s)
{
return '"' . addcslashes($s, "\0..\37\"\\") . '"';
}
function show_form(){
global $types;
global $tools;
echo '<div class="formulario">';
echo '<form enctype="multipart/form-data" action="'.api_get_self().'" method="post" name="send_ticket" id="send_ticket"
function show_form()
{
global $types;
global $tools;
echo '<div class="formulario">';
echo '<form enctype="multipart/form-data" action="' . api_get_self() . '" method="post" name="send_ticket" id="send_ticket"
onsubmit="return validate()" style="width:100%">';
$courses_list = CourseManager::get_courses_list_by_user_id($user_id,false,true);
$select_course = '<div id="user_request" >
$courses_list = CourseManager::get_courses_list_by_user_id($user_id, false, true);
$select_course = '<div id="user_request" >
</div>';
echo $select_course;
//select status
$select_tool = '<div class="row" >
echo $select_course;
//select status
$select_tool = '<div class="row" >
<div class="label2" >Herramienta:</div>
<div class="formw2">';
$select_tool .= '<select style="width: 95%; " name = "tool" id="tool" >';
$status = TicketManager::get_all_tickets_status();
foreach ($tools as $tool) {
$select_tool .= "<option value = '".$tool['id']."' selected >".$tool['name']."</option>";
}
$select_tool .= "</select>";
$select_tool .= '</div></div>';
echo $select_tool;
echo '<div class="row">
$select_tool .= '<select style="width: 95%; " name = "tool" id="tool" >';
$status = TicketManager::get_all_tickets_status();
foreach ($tools as $tool) {
$select_tool .= "<option value = '" . $tool['id'] . "' selected >" . $tool['name'] . "</option>";
}
$select_tool .= "</select>";
$select_tool .= '</div></div>';
echo $select_tool;
echo '<div class="row">
<div class="label2">Desde:</div>
<div class="formw2"><input id="keyword_start_date_start" name="keyword_start_date_start" type="text"></div>
</div>
@ -126,35 +129,37 @@ function show_form(){
<div class="label2">Hasta</div>
<div class="formw2"><input id="keyword_start_date_end" name="keyword_start_date_end" type="text"></div>
</div>';
echo '</div>';
echo '<div class="row">
echo '</div>';
echo '<div class="row">
<div class="label2">
</div>
<div class="formw2">
<button class="save" name="report" type="submit" id="btnsubmit" disabled="disabled">Generar Reporte</button>
</div>
</div>';
}
/**
* Get the total number of users on the platform
* @see SortableTable#get_total_number_of_items()
*/
function get_number_of_users() {
$user_table = Database :: get_main_table(TABLE_MAIN_USER);
$sql = "SELECT COUNT(u.user_id) AS total_number_of_items FROM $user_table u";
function get_number_of_users()
{
$user_table = Database :: get_main_table(TABLE_MAIN_USER);
$sql = "SELECT COUNT(u.user_id) AS total_number_of_items FROM $user_table u";
if ((api_is_platform_admin() || api_is_session_admin()) && api_get_multiple_access_url()) {
$access_url_rel_user_table= Database :: get_main_table(TABLE_MAIN_ACCESS_URL_REL_USER);
$sql.= " INNER JOIN $access_url_rel_user_table url_rel_user ON (u.user_id=url_rel_user.user_id)";
$access_url_rel_user_table = Database :: get_main_table(TABLE_MAIN_ACCESS_URL_REL_USER);
$sql.= " INNER JOIN $access_url_rel_user_table url_rel_user ON (u.user_id=url_rel_user.user_id)";
}
if (isset($_GET['keyword'])) {
$keyword = Database::escape_string(trim($_GET['keyword']));
$sql .= " WHERE (u.firstname LIKE '%" . $keyword . "%' OR u.lastname LIKE '%" . $keyword . "%' OR concat(u.firstname,' ',u.lastname) LIKE '%" . $keyword . "%' OR concat(u.lastname,' ',u.firstname) LIKE '%" . $keyword . "%' OR u.username LIKE '%" . $keyword . "%' OR u.email LIKE '%" . $keyword . "%' OR u.official_code LIKE '%" . $keyword . "%') ";
}
if ( isset ($_GET['keyword'])) {
$keyword = Database::escape_string(trim($_GET['keyword']));
$sql .= " WHERE (u.firstname LIKE '%".$keyword."%' OR u.lastname LIKE '%".$keyword."%' OR concat(u.firstname,' ',u.lastname) LIKE '%".$keyword."%' OR concat(u.lastname,' ',u.firstname) LIKE '%".$keyword."%' OR u.username LIKE '%".$keyword."%' OR u.email LIKE '%".$keyword."%' OR u.official_code LIKE '%".$keyword."%') ";
}
$res = Database::query($sql);
$obj = Database::fetch_object($res);
return $obj->total_number_of_items;
$res = Database::query($sql);
$obj = Database::fetch_object($res);
return $obj->total_number_of_items;
}
/**
* Get the users to display on the current page (fill the sortable-table)
* @param int offset of first user to recover
@ -165,71 +170,67 @@ function get_number_of_users() {
*/
function get_user_data($from, $number_of_items, $column, $direction)
{
$user_table = Database :: get_main_table(TABLE_MAIN_USER);
$admin_table = Database :: get_main_table(TABLE_MAIN_ADMIN);
$sql = "SELECT
$user_table = Database :: get_main_table(TABLE_MAIN_USER);
$admin_table = Database :: get_main_table(TABLE_MAIN_ADMIN);
$sql = "SELECT
u.user_id AS col0,
u.official_code AS col2,
".(api_is_western_name_order()
? "u.firstname AS col3,
u.lastname AS col4,"
: "u.lastname AS col3,
u.firstname AS col4,")."
" . (api_is_western_name_order() ? "u.firstname AS col3,
u.lastname AS col4," : "u.lastname AS col3,
u.firstname AS col4,") . "
u.username AS col5,
u.email AS col6,
u.status AS col7,
u.active AS col8,
u.user_id AS col9 ".
", u.expiration_date AS exp ".
u.user_id AS col9 " .
", u.expiration_date AS exp " .
" FROM $user_table u ";
if (isset ($_GET['keyword']) ) {
$keyword = Database::escape_string(trim($_GET['keyword']));
$sql .= " WHERE (u.firstname LIKE '%".$keyword."%' OR u.lastname LIKE '%".$keyword."%' OR concat(u.firstname,' ',u.lastname) LIKE '%".$keyword."%' OR concat(u.lastname,' ',u.firstname) LIKE '%".$keyword."%' OR u.username LIKE '%".$keyword."%' OR u.official_code LIKE '%".$keyword."%' OR u.email LIKE '%".$keyword."%' )";
}
if (!in_array($direction, array('ASC','DESC'))) {
$direction = 'ASC';
if (isset($_GET['keyword'])) {
$keyword = Database::escape_string(trim($_GET['keyword']));
$sql .= " WHERE (u.firstname LIKE '%" . $keyword . "%' OR u.lastname LIKE '%" . $keyword . "%' OR concat(u.firstname,' ',u.lastname) LIKE '%" . $keyword . "%' OR concat(u.lastname,' ',u.firstname) LIKE '%" . $keyword . "%' OR u.username LIKE '%" . $keyword . "%' OR u.official_code LIKE '%" . $keyword . "%' OR u.email LIKE '%" . $keyword . "%' )";
}
if (!in_array($direction, array('ASC', 'DESC'))) {
$direction = 'ASC';
}
$column = intval($column);
$from = intval($from);
$from = intval($from);
$number_of_items = intval($number_of_items);
$sql .= " ORDER BY col$column $direction ";
$sql .= " LIMIT $from,$number_of_items";
$sql .= " ORDER BY col$column $direction ";
$sql .= " LIMIT $from,$number_of_items";
$res = Database::query($sql);
$res = Database::query($sql);
$users = array ();
$users = array();
$t = time();
while ($user = Database::fetch_row($res)) {
$image_path = UserManager::get_user_picture_path_by_id($user[0], 'web', false, true);
$user_profile = UserManager::get_picture_user($user[0], $image_path['file'], 22, USER_IMAGE_SIZE_SMALL, ' width="22" height="22" ');
if (!api_is_anonymous()) {
$photo = '<center><a href="'.api_get_path(WEB_PATH).'whoisonline.php?origin=user_list&id='.$user[0].'" title="'.get_lang('Info').'"><img src="'.$user_profile['file'].'" '.$user_profile['style'].' alt="'.api_get_person_name($user[2],$user[3]).'" title="'.api_get_person_name($user[2], $user[3]).'" /></a></center>';
} else {
$photo = '<center><img src="'.$user_profile['file'].'" '.$user_profile['style'].' alt="'.api_get_person_name($user[2], $user[3]).'" title="'.api_get_person_name($user[2], $user[3]).'" /></center>';
}
$user_id= $user[0];
$button = '<a href="'.api_get_self().'?user_request='.$user[0].'">'.Display::return_icon('view_more_stats.gif', get_lang('Info')).'</a>';
$button= '<a href="javascript:void(0)" onclick="load_course_list(\'div_'.$user_id.'\','.$user_id.')">
<img onclick="load_course_list(\'div_'.$user_id.'\','.$user_id.')" src="../../../main/img/view_more_stats.gif" title="'.get_lang('Courses').'" alt="'.get_lang('Courses').'"/>
while ($user = Database::fetch_row($res)) {
$image_path = UserManager::get_user_picture_path_by_id($user[0], 'web', false, true);
$user_profile = UserManager::get_picture_user($user[0], $image_path['file'], 22, USER_IMAGE_SIZE_SMALL, ' width="22" height="22" ');
if (!api_is_anonymous()) {
$photo = '<center><a href="' . api_get_path(WEB_PATH) . 'whoisonline.php?origin=user_list&id=' . $user[0] . '" title="' . get_lang('Info') . '"><img src="' . $user_profile['file'] . '" ' . $user_profile['style'] . ' alt="' . api_get_person_name($user[2], $user[3]) . '" title="' . api_get_person_name($user[2], $user[3]) . '" /></a></center>';
} else {
$photo = '<center><img src="' . $user_profile['file'] . '" ' . $user_profile['style'] . ' alt="' . api_get_person_name($user[2], $user[3]) . '" title="' . api_get_person_name($user[2], $user[3]) . '" /></center>';
}
$user_id = $user[0];
$button = '<a href="' . api_get_self() . '?user_request=' . $user[0] . '">' . Display::return_icon('view_more_stats.gif', get_lang('Info')) . '</a>';
$button = '<a href="javascript:void(0)" onclick="load_course_list(\'div_' . $user_id . '\',' . $user_id . ')">
<img onclick="load_course_list(\'div_' . $user_id . '\',' . $user_id . ')" src="../../../main/img/view_more_stats.gif" title="' . get_lang('Courses') . '" alt="' . get_lang('Courses') . '"/>
</a>&nbsp;&nbsp;';
$users[] = array($photo,$user[1],$user[2],$user[3],$user[4],$user[5],$button);
}
return $users;
$users[] = array($photo, $user[1], $user[2], $user[3], $user[4], $user[5], $button);
}
return $users;
}
Display::display_header('Reportes');
echo '<div class="actions">
<form action="'.api_get_self().'" method="get" name="search_simple" id="search_simple">
<form action="' . api_get_self() . '" method="get" name="search_simple" id="search_simple">
<input name="user_id_request" id="user_id_request" type="hidden" value="">
<span><label for="keyword">B&uacute;squeda del usuario: </label><input size="25" name="keyword" type="text" id="keyword"></span>
<span><button class="search" name="submit" type="submit">Buscar</button></span>
<div class="clear">&nbsp;</div>
</form></div>';
if (isset($_GET['keyword'])){
if (isset($_GET['keyword'])) {
$table = new SortableTable('users', 'get_number_of_users', 'get_user_data', (api_is_western_name_order() xor api_sort_by_first_name()) ? 3 : 2);
$table->set_header(0, '', false, 'width="18px"');
$table->set_header(0, get_lang('Photo'), false);
@ -252,23 +253,24 @@ if (isset($_POST['report'])) {
$course_id = $_POST['course_id'];
$tool = $_POST['tool'];
$course_info = api_get_course_info_by_id($course_id);
$user_id = $_POST['user_id_request'];
$sql ="SELECT u.username , CONCAT(u.lastname, ' ', u.firstname) AS fullname, DATE_SUB(access.access_date,INTERVAL 5 HOUR) AS access_date, c.title AS curso, access_tool AS herramienta
FROM ".Database::get_statistic_table(TABLE_STATISTIC_TRACK_E_ACCESS)." access
LEFT JOIN ".Database::get_main_table(TABLE_MAIN_USER)." u ON access.access_user_id = u.user_id
LEFT JOIN ".Database::get_main_table(TABLE_MAIN_COURSE)." c ON access.access_cours_code = c.CODE
WHERE access.access_cours_code = '".$course_info['code']."' AND u.user_id = '$user_id' ";
if($tool!= '') $sql.="AND access.access_tool = '$tool' ";
$user_id = $_POST['user_id_request'];
$sql = "SELECT u.username , CONCAT(u.lastname, ' ', u.firstname) AS fullname, DATE_SUB(access.access_date,INTERVAL 5 HOUR) AS access_date, c.title AS curso, access_tool AS herramienta
FROM " . Database::get_statistic_table(TABLE_STATISTIC_TRACK_E_ACCESS) . " access
LEFT JOIN " . Database::get_main_table(TABLE_MAIN_USER) . " u ON access.access_user_id = u.user_id
LEFT JOIN " . Database::get_main_table(TABLE_MAIN_COURSE) . " c ON access.access_cours_code = c.CODE
WHERE access.access_cours_code = '" . $course_info['code'] . "' AND u.user_id = '$user_id' ";
if ($tool != '')
$sql.="AND access.access_tool = '$tool' ";
$start_date = $_POST['keyword_start_date_start'];
$end_date = $_POST['keyword_start_date_end'];
if ($start_date != '' || $end_date != ''){
$end_date = $_POST['keyword_start_date_end'];
if ($start_date != '' || $end_date != '') {
$sql .= " HAVING ";
if ($start_date != '') $sql .= " access_date >= '$start_date' ";
if ($start_date != '')
$sql .= " access_date >= '$start_date' ";
if ($end_date != '') {
$sql = ($start_date == '')?$sql:($sql." AND ");
$sql .= " access_date <= '$end_date' ";
$sql = ($start_date == '') ? $sql : ($sql . " AND ");
$sql .= " access_date <= '$end_date' ";
}
}
$result = Database::query($sql);
$table_result = new SortableTable();
@ -277,14 +279,12 @@ if (isset($_POST['report'])) {
$table_result->set_header(2, get_lang('Fecha'), false);
$table_result->set_header(3, get_lang('curso'), false);
$table_result->set_header(4, get_lang('Herramienta'), false);
while ($row = Database::fetch_assoc($result)){
$row = array(0 =>$row['username'],1 =>$row['fullname'],2 => $row['access_date'],3 =>$row['curso'],4 =>get_lang($tools[$row['herramienta']]['name']));
while ($row = Database::fetch_assoc($result)) {
$row = array(0 => $row['username'], 1 => $row['fullname'], 2 => $row['access_date'], 3 => $row['curso'], 4 => get_lang($tools[$row['herramienta']]['name']));
$table_result->addRow($row);
}
$table_result->display();
}else{
} else {
show_form();
}

188
plugin/ticket/src/send_ticket.php
Unescape View File

@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
*
@ -7,16 +8,16 @@
/**
* INIT SECTION
*/
$language_file = array('messages','userInfo', 'admin');
$language_file = array('messages', 'userInfo', 'admin');
$cidReset = true;
require_once '../config.php';
$plugin = TicketPlugin::create();
api_block_anonymous_users();
require_once api_get_path(LIBRARY_PATH).'formvalidator/FormValidator.class.php';
require_once api_get_path(LIBRARY_PATH).'group_portal_manager.lib.php';
require_once api_get_path(LIBRARY_PATH) . 'formvalidator/FormValidator.class.php';
require_once api_get_path(LIBRARY_PATH) . 'group_portal_manager.lib.php';
$htmlHeadXtra[]='
$htmlHeadXtra[] = '
<script>
$(document).ready(function(){
if(document.getElementById("divEmail")){
@ -53,19 +54,19 @@ function validate() {
var selected = document.getElementById("category_id").selectedIndex;
var id = document.getElementById("category_id").options[selected].value;
if( id == 0){
alert("'.$plugin->get_lang("ValidType").'");
alert("' . $plugin->get_lang("ValidType") . '");
return false;
}else if(document.getElementById("subject").value == ""){
alert("'.$plugin->get_lang("ValidSubject").'");
alert("' . $plugin->get_lang("ValidSubject") . '");
return false;
}else if(parseInt(course_required[id]) == 1 && document.getElementById("course_id").value == 0){
alert("'.$plugin->get_lang("ValidCourse").'");
alert("' . $plugin->get_lang("ValidCourse") . '");
return false;
}else if(id !="CUR" && parseInt(course_required[id]) != 1 && !re.test(document.getElementById("personal_email").value)){
alert("'.$plugin->get_lang("ValidEmail").'");
alert("' . $plugin->get_lang("ValidEmail") . '");
return false;
}else if(fckEditor1val ==""){
alert("'.$plugin->get_lang("ValidMessage").'");
alert("' . $plugin->get_lang("ValidMessage") . '");
return false;
}
}
@ -89,7 +90,7 @@ function add_image_form() {
filepaths.appendChild(elem1);
id_elem1 = "filepath_"+counter_image;
id_elem1 = "\'"+id_elem1+"\'";
document.getElementById("filepath_"+counter_image).innerHTML = "<input type=\"file\" name=\"attach_"+counter_image+"\" size=\"20\" />&nbsp;<a href=\"javascript:remove_image_form("+id_elem1+")\"><img src=\"'.api_get_path(WEB_CODE_PATH).'img/delete.gif\"></a>";
document.getElementById("filepath_"+counter_image).innerHTML = "<input type=\"file\" name=\"attach_"+counter_image+"\" size=\"20\" />&nbsp;<a href=\"javascript:remove_image_form("+id_elem1+")\"><img src=\"' . api_get_path(WEB_CODE_PATH) . 'img/delete.gif\"></a>";
//document.getElementById("filepath_"+counter_image).innerHTML = "<input type=\"file\" name=\"attach_"+counter_image+"\" size=\"20\" />&nbsp;<input type=\"text\" name=\"legend[]\" size=\"20\" />";
if (filepaths.childNodes.length == 6) {
var link_attach = document.getElementById("link-more-attach");
@ -128,79 +129,82 @@ div.divTicket {
</style>';
$types = TicketManager::get_all_tickets_categories();
$htmlHeadXtra[] = '<script language="javascript">
var projects = '.js_array($types,'projects','project_id'). '
var course_required = '.js_array($types,'course_required','course_required').'
var other_area = '.js_array($types,'other_area','other_area').'
var email = '.js_array($types,'email','email').'
var projects = ' . js_array($types, 'projects', 'project_id') . '
var course_required = ' . js_array($types, 'course_required', 'course_required') . '
var other_area = ' . js_array($types, 'other_area', 'other_area') . '
var email = ' . js_array($types, 'email', 'email') . '
document.getElementById("divCourse").style.display="none";
</script>';
$htmlHeadXtra[] = '<script src="'.api_get_path(WEB_LIBRARY_PATH).'javascript/tag/jquery.fcbkcomplete.js" type="text/javascript" language="javascript"></script>';
$htmlHeadXtra[] = '<link href="'.api_get_path(WEB_LIBRARY_PATH).'javascript/tag/style.css" rel="stylesheet" type="text/css" />';
$htmlHeadXtra[] = '<script src="' . api_get_path(WEB_LIBRARY_PATH) . 'javascript/tag/jquery.fcbkcomplete.js" type="text/javascript" language="javascript"></script>';
$htmlHeadXtra[] = '<link href="' . api_get_path(WEB_LIBRARY_PATH) . 'javascript/tag/style.css" rel="stylesheet" type="text/css" />';
function js_str($s) {
return '"'.addcslashes($s, "\0..\37\"\\").'"';
function js_str($s)
{
return '"' . addcslashes($s, "\0..\37\"\\") . '"';
}
function js_array($array,$name,$key) {
$temp=array();
$return = "new Array(); ";
foreach ($array as $value){
$return .= $name."['".$value['category_id']."'] ='".$value[$key]."'; ";
}
return $return;
function js_array($array, $name, $key)
{
$temp = array();
$return = "new Array(); ";
foreach ($array as $value) {
$return .= $name . "['" . $value['category_id'] . "'] ='" . $value[$key] . "'; ";
}
return $return;
}
function show_form_send_ticket(){
global $types, $plugin;
$courses_list = CourseManager::get_courses_list_by_user_id(api_get_user_id(),false,true);
echo '<div class="divTicket">';
echo '<form enctype="multipart/form-data" action="'.api_get_self().'" method="post" name="send_ticket" id="send_ticket"
function show_form_send_ticket()
{
global $types, $plugin;
$courses_list = CourseManager::get_courses_list_by_user_id(api_get_user_id(), false, true);
echo '<div class="divTicket">';
echo '<form enctype="multipart/form-data" action="' . api_get_self() . '" method="post" name="send_ticket" id="send_ticket"
onsubmit="return validate()" style="width:100%">';
$select_types = '<div class="row">
<div class="label2">'.get_lang('Category').': </div>
$select_types = '<div class="row">
<div class="label2">' . get_lang('Category') . ': </div>
<div class="formw2">';
$select_types .= '<select style="width: 95%; " name = "category_id" id="category_id" onChange="changeType();">';
$select_types .= '<option value="0">---'.get_lang('Select').'---</option>';
foreach ($types as $type) {
$select_types.= "<option value = '".$type['category_id']."'>".$type['name'].": <br/>".$type['description']."</option>";
}
$select_types .= "</select>";
$select_types .= '</div></div>';
echo $select_types;
$select_course = '<div class="row" id="divCourse" >
<div class="label2" >'.get_lang('Course').':</div>
$select_types .= '<select style="width: 95%; " name = "category_id" id="category_id" onChange="changeType();">';
$select_types .= '<option value="0">---' . get_lang('Select') . '---</option>';
foreach ($types as $type) {
$select_types.= "<option value = '" . $type['category_id'] . "'>" . $type['name'] . ": <br/>" . $type['description'] . "</option>";
}
$select_types .= "</select>";
$select_types .= '</div></div>';
echo $select_types;
$select_course = '<div class="row" id="divCourse" >
<div class="label2" >' . get_lang('Course') . ':</div>
<div class="formw2">';
$select_course .= '<select class="chzn-select" name = "course_id" id="course_id" style="width: 40%; display:none;">';
$select_course .= '<option value="0">---'.get_lang('Select').'---</option>';
foreach ($courses_list as $course) {
$select_course.= "<option value = '".$course['course_id']."'>".$course['title']."</option>";
}
$select_course .= "</select>";
$select_course .= '</div></div>';
echo $select_course;
echo '<div class="row" ><div class ="label2">'.get_lang('Subject').':</div>
$select_course .= '<select class="chzn-select" name = "course_id" id="course_id" style="width: 40%; display:none;">';
$select_course .= '<option value="0">---' . get_lang('Select') . '---</option>';
foreach ($courses_list as $course) {
$select_course.= "<option value = '" . $course['course_id'] . "'>" . $course['title'] . "</option>";
}
$select_course .= "</select>";
$select_course .= '</div></div>';
echo $select_course;
echo '<div class="row" ><div class ="label2">' . get_lang('Subject') . ':</div>
<div class="formw2"><input type = "text" id ="subject" name="subject" value="" required ="" style="width:94%"/></div>
</div>';
echo '<div class="row" id="divEmail" ><div class ="label2">'.$plugin->get_lang('PersonalEmail').':</div>
echo '<div class="row" id="divEmail" ><div class ="label2">' . $plugin->get_lang('PersonalEmail') . ':</div>
<div class="formw2"><input type = "email" id ="personal_email" name="personal_email" value="" style="width:94%"/></div>
</div>';
echo '<input name="project_id" id="project_id" type="hidden" value="">';
echo '<input name="other_area" id="other_area" type="hidden" value="">';
echo '<input name="email" id="email" type="hidden" value="">';
echo '<div class="row">
<div class="label2">'.get_lang('Message').'</div>
echo '<input name="project_id" id="project_id" type="hidden" value="">';
echo '<input name="other_area" id="other_area" type="hidden" value="">';
echo '<input name="email" id="email" type="hidden" value="">';
echo '<div class="row">
<div class="label2">' . get_lang('Message') . '</div>
<div class="formw2">
<input type="hidden" id="content" name="content" value="" style="display:none">
<input type="hidden" id="content___Config" value="ToolbarSet=Messages&amp;Width=95%25&amp;Height=250&amp;ToolbarSets={ %22Messages%22: [ [ %22Bold%22,%22Italic%22,%22-%22,%22InsertOrderedList%22,%22InsertUnorderedList%22,%22Link%22,%22RemoveLink%22 ] ], %22MessagesMaximized%22: [ ] }&amp;LoadPlugin=[%22customizations%22]&amp;EditorAreaStyles=body { background: #ffffff; }&amp;ToolbarStartExpanded=false&amp;CustomConfigurationsPath=/main/inc/lib/fckeditor/myconfig.js&amp;EditorAreaCSS=/main/css/chamilo/default.css&amp;ToolbarComboPreviewCSS=/main/css/chamilo/default.css&amp;DefaultLanguage=es&amp;ContentLangDirection=ltr&amp;AdvancedFileManager=true&amp;BaseHref='.api_get_path(WEB_PLUGIN_PATH).PLUGIN_NAME.'/s/&amp;&amp;UserIsCourseAdmin=true&amp;UserIsPlatformAdmin=true" style="display:none">
<input type="hidden" id="content___Config" value="ToolbarSet=Messages&amp;Width=95%25&amp;Height=250&amp;ToolbarSets={ %22Messages%22: [ [ %22Bold%22,%22Italic%22,%22-%22,%22InsertOrderedList%22,%22InsertUnorderedList%22,%22Link%22,%22RemoveLink%22 ] ], %22MessagesMaximized%22: [ ] }&amp;LoadPlugin=[%22customizations%22]&amp;EditorAreaStyles=body { background: #ffffff; }&amp;ToolbarStartExpanded=false&amp;CustomConfigurationsPath=/main/inc/lib/fckeditor/myconfig.js&amp;EditorAreaCSS=/main/css/chamilo/default.css&amp;ToolbarComboPreviewCSS=/main/css/chamilo/default.css&amp;DefaultLanguage=es&amp;ContentLangDirection=ltr&amp;AdvancedFileManager=true&amp;BaseHref=' . api_get_path(WEB_PLUGIN_PATH) . PLUGIN_NAME . '/s/&amp;&amp;UserIsCourseAdmin=true&amp;UserIsPlatformAdmin=true" style="display:none">
<iframe id="content___Frame" src="/main/inc/lib/fckeditor/editor/fckeditor.html?InstanceName=content&amp;Toolbar=Messages" width="95%" height="250" frameborder="0" scrolling="no" style="margin: 0px; padding: 0px; border: 0px; background-color: transparent; background-image: none; width: 95%; height: 250px;">
</iframe>
</div>
</div>';
echo '<div class="row" ><div class ="label2">'.get_lang('Phone').' ('.$plugin->get_lang('Optional').'):</div>
<div class="formw2"><input type = "text" id ="phone" name="phone" value="" onkeyup="valid(this,'."'allowspace'".')" onblur="valid(this,'."'allowspace'".')" style="width:94%"/></div>
echo '<div class="row" ><div class ="label2">' . get_lang('Phone') . ' (' . $plugin->get_lang('Optional') . '):</div>
<div class="formw2"><input type = "text" id ="phone" name="phone" value="" onkeyup="valid(this,' . "'allowspace'" . ')" onblur="valid(this,' . "'allowspace'" . ')" style="width:94%"/></div>
</div>';
echo '<div class="row">
<div class="label2">'.get_lang('FilesAttachment').'</div>
echo '<div class="row">
<div class="label2">' . get_lang('FilesAttachment') . '</div>
<div class="formw2">
<span id="filepaths">
<div id="filepath_1">
@ -208,46 +212,48 @@ function show_form_send_ticket(){
</div></span>
</div>
</div>';
echo '<div class="row">
echo '<div class="row">
<div class="formw2">
<span id="link-more-attach">
<a href="javascript://" onclick="return add_image_form()">'.get_lang('AddOneMoreFile').'</a></span>&nbsp;
('.sprintf(get_lang('MaximunFileSizeX'),format_file_size(api_get_setting('message_max_upload_filesize'))).')
<a href="javascript://" onclick="return add_image_form()">' . get_lang('AddOneMoreFile') . '</a></span>&nbsp;
(' . sprintf(get_lang('MaximunFileSizeX'), format_file_size(api_get_setting('message_max_upload_filesize'))) . ')
</div>
</div>';
echo '<div class="row">
echo '<div class="row">
<div class="label2">
</div>
<div class="formw2"><button class="save" name="compose" type="submit" id="btnsubmit">'.get_lang('SendMessage').'</button>
<div class="formw2"><button class="save" name="compose" type="submit" id="btnsubmit">' . get_lang('SendMessage') . '</button>
</div>
</div>';
echo '</form></div>';
echo '</form></div>';
}
function save_ticket(){
$category_id = $_POST['category_id'];
$content = $_POST['content'];
if ($_POST['phone']!="") $content.= '<p style="color:red">&nbsp;'.get_lang('Phone').': '.$_POST['phone'].'</p>';
$course_id = $_POST['course_id'];
$project_id = $_POST['project_id'];
$subject = $_POST['subject'];
$other_area = (int)$_POST['other_area'];
$email = $_POST['email'];
$personal_email = $_POST['personal_email'];
$file_attachments = $_FILES;
if(TicketManager::insert_new_ticket($category_id, $course_id, $project_id, $other_area, $email, $subject, $content,$personal_email, $file_attachments)){
header('location:'.api_get_path(WEB_PLUGIN_PATH).PLUGIN_NAME.'/s/myticket.php?message=success');
}else{
Display::display_header(get_lang('ComposeMessage'));
Display::display_error_message($plugin->get_lang('ErrorRegisterMessage'));
}
function save_ticket()
{
$category_id = $_POST['category_id'];
$content = $_POST['content'];
if ($_POST['phone'] != "")
$content.= '<p style="color:red">&nbsp;' . get_lang('Phone') . ': ' . $_POST['phone'] . '</p>';
$course_id = $_POST['course_id'];
$project_id = $_POST['project_id'];
$subject = $_POST['subject'];
$other_area = (int) $_POST['other_area'];
$email = $_POST['email'];
$personal_email = $_POST['personal_email'];
$file_attachments = $_FILES;
if (TicketManager::insert_new_ticket($category_id, $course_id, $project_id, $other_area, $email, $subject, $content, $personal_email, $file_attachments)) {
header('location:' . api_get_path(WEB_PLUGIN_PATH) . PLUGIN_NAME . '/s/myticket.php?message=success');
} else {
Display::display_header(get_lang('ComposeMessage'));
Display::display_error_message($plugin->get_lang('ErrorRegisterMessage'));
}
}
if(!isset($_POST['compose'])){
Display::display_header(get_lang('ComposeMessage'));
show_form_send_ticket();
}else{
save_ticket();
if (!isset($_POST['compose'])) {
Display::display_header(get_lang('ComposeMessage'));
show_form_send_ticket();
} else {
save_ticket();
}
Display::display_footer();
Display::display_footer();

382
plugin/ticket/src/ticket.class.php
Unescape View File

@ -1,20 +1,24 @@
<?php
/* For licensing terms, see /license.txt */
/**
* Declaration of TicketManager class
* @package chamilo.plugin.ticket
*/
/**
* Class TicketManager
*
*/
class TicketManager
{
/**
* Constructor
*/
function __construct()
{
}
/**
@ -24,10 +28,10 @@ class TicketManager
public static function get_all_tickets_categories()
{
$table_support_category = Database::get_main_table(
TABLE_TICKET_CATEGORY
TABLE_TICKET_CATEGORY
);
$table_support_project = Database::get_main_table(
TABLE_TICKET_PROJECT
TABLE_TICKET_PROJECT
);
$sql = "SELECT category.*, project.other_area , project.email
FROM " . $table_support_category . " category," . $table_support_project . " project
@ -76,24 +80,12 @@ class TicketManager
* @return bool
*/
public static function insert_new_ticket(
$category_id,
$course_id,
$project_id,
$other_area,
$email,
$subject,
$content,
$personalEmail = "",
$file_attachments,
$source = 'VRT',
$priority = 'NRM',
$status = '',
$request_user = '',
$assigned_user = 0
) {
$category_id, $course_id, $project_id, $other_area, $email, $subject, $content, $personalEmail = "", $file_attachments, $source = 'VRT', $priority = 'NRM', $status = '', $request_user = '', $assigned_user = 0
)
{
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_category = Database::get_main_table(
TABLE_TICKET_CATEGORY
TABLE_TICKET_CATEGORY
);
$course_id = intval($course_id);
$category_id = intval($category_id);
@ -152,11 +144,8 @@ class TicketManager
}
if ($ticket_id != 0) {
$ticket_code = "A" . str_pad(
(int)$ticket_id,
11,
"0",
STR_PAD_LEFT
);
(int) $ticket_id, 11, "0", STR_PAD_LEFT
);
$sql_update_code = "UPDATE $table_support_tickets
SET ticket_code = '$ticket_code' WHERE ticket_id = '$ticket_id'";
Database::query($sql_update_code);
@ -170,45 +159,34 @@ class TicketManager
$user = UserManager::get_user_info_by_id($request_user);
$helpDeskMessage = '<table>
<tr>
<td width="100px"><b>'.get_lang('User').'</b></td>
<td width="100px"><b>' . get_lang('User') . '</b></td>
<td width="400px">' . $user['firstname']
. ' ' . $user['lastname'] . '</td>
. ' ' . $user['lastname'] . '</td>
</tr>
<tr>
<td width="100px"><b>'.get_lang('Username').'</b></td>
<td width="100px"><b>' . get_lang('Username') . '</b></td>
<td width="400px">' . $user['username'] . '</td>
</tr>
<tr>
<td width="100px"><b>'.get_lang('Date').'</b></td>
<td width="100px"><b>' . get_lang('Date') . '</b></td>
<td width="400px">' . api_convert_and_format_date($now, DATE_TIME_FORMAT_LONG) . '</td>
</tr>
<tr>
<td width="100px"><b>'.get_lang('Topic').'</b></td>
<td width="100px"><b>' . get_lang('Topic') . '</b></td>
<td width="400px">' . $subject . '</td>
</tr>
<tr>
<td width="100px"><b>'.get_lang('Description').'</b></td>
<td width="100px"><b>' . get_lang('Description') . '</b></td>
<td width="400px">' . $content . '</td>
</tr>
</table>';
api_mail_html(
'Soporte virtual',
$email,
"[SOPORTE] Incidente Reenviado de Soporte Virtual",
$helpDeskMessage,
$user['firstname'] . ' ' . $user['lastname'],
$personalEmail,
array('cc' => 'soportevirtual@usil.edu.pe'),
$data_files
'Soporte virtual', $email, "[SOPORTE] Incidente Reenviado de Soporte Virtual", $helpDeskMessage, $user['firstname'] . ' ' . $user['lastname'], $personalEmail, array('cc' => 'soportevirtual@usil.edu.pe'), $data_files
);
$studentMessage = '<p>Su consulta fue reenviada al area responsable : <a href="mailto:' . $email . '">' . $email . '</a></p>';
$studentMessage .= '<p>La respuesta a su consulta ser&aacute; enviada al correo : <a href="#">' . $personalEmail . '</a></p>';
self::insert_message(
$ticket_id,
get_lang('MessageResent'),
$studentMessage,
null,
1
$ticket_id, get_lang('MessageResent'), $studentMessage, null, 1
);
}
@ -259,16 +237,12 @@ class TicketManager
$sender = api_get_user_info($insert_id);
$message = '<p>Estimado(a):</p><p>' . $info['firstname'] . " " . $info['lastname'] . "</p>
<p>Te asignaron el ticket $ticket_id " . '<a href="' . api_get_path(
WEB_PLUGIN_PATH
) . PLUGIN_NAME . '/src/ticket_details.php?ticket_id=' . $ticket_id . '">Ticket</a></p>';
WEB_PLUGIN_PATH
) . PLUGIN_NAME . '/src/ticket_details.php?ticket_id=' . $ticket_id . '">Ticket</a></p>';
api_mail_html(
$info['firstname'] . " " . $info['lastname'],
$info['mail'],
"[TICKETS] Asignacion de Ticket #$ticket_id ",
$message,
null, // sender name
null, // sender e-mail
array('cc' => $sender['email']) // should be support e-mail (platform admin) here
$info['firstname'] . " " . $info['lastname'], $info['mail'], "[TICKETS] Asignacion de Ticket #$ticket_id ", $message, null, // sender name
null, // sender e-mail
array('cc' => $sender['email']) // should be support e-mail (platform admin) here
);
}
}
@ -285,13 +259,7 @@ class TicketManager
* @return bool
*/
public static function insert_message(
$ticket_id,
$subject,
$content,
$file_attachments,
$user_id,
$status = 'NOL',
$sendConfirmation = false
$ticket_id, $subject, $content, $file_attachments, $user_id, $status = 'NOL', $sendConfirmation = false
)
{
global $data_files;
@ -302,19 +270,19 @@ class TicketManager
$status = Database::escape_string($status);
$table_support_messages = Database::get_main_table(
TABLE_TICKET_MESSAGE
TABLE_TICKET_MESSAGE
);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_message_attachments = Database::get_main_table(TABLE_TICKET_MESSAGE_ATTACHMENTS);
if ($sendConfirmation) {
$form = '<form action="ticket_details.php?ticket_id=' . $ticket_id . '" id="confirmticket" method="POST" >
<p>'.get_lang('TicketWasThisAnswerSatisfying').'</p>
<input id="responseyes" type="submit" value="'.get_lang('Yes').'" name="response" />
<input id="responseno" type="submit" value="'.get_lang('No').'" name="response" />
<p>' . get_lang('TicketWasThisAnswerSatisfying') . '</p>
<input id="responseyes" type="submit" value="' . get_lang('Yes') . '" name="response" />
<input id="responseno" type="submit" value="' . get_lang('No') . '" name="response" />
</form>';
$content .= $form;
Database::query(
"UPDATE $table_support_tickets SET status_id='XCF' WHERE ticket_id = '$ticket_id'"
"UPDATE $table_support_tickets SET status_id='XCF' WHERE ticket_id = '$ticket_id'"
);
}
$sql_message_id = "SELECT COUNT(*) as total_messages
@ -370,10 +338,7 @@ class TicketManager
foreach ($file_attachments as $file_attach) {
if ($file_attach['error'] == 0) {
$data_files[] = self::save_message_attachment_file(
$file_attach,
$ticket_id,
$message_id,
$message_attch_id
$file_attach, $ticket_id, $message_id, $message_attch_id
);
$message_attch_id++;
} else {
@ -395,26 +360,22 @@ class TicketManager
* @return array
*/
public static function save_message_attachment_file(
$file_attach,
$ticket_id,
$message_id,
$message_attch_id
$file_attach, $ticket_id, $message_id, $message_attch_id
)
{
$now = api_get_utc_datetime();
$user_id = api_get_user_id();
$ticket_id = intval($ticket_id);
$new_file_name = add_ext_on_mime(
stripslashes($file_attach['name']),
$file_attach['type']
stripslashes($file_attach['name']), $file_attach['type']
);
$file_name = $file_attach['name'];
$table_support_message_attachments = Database::get_main_table(
TABLE_TICKET_MESSAGE_ATTACHMENTS
TABLE_TICKET_MESSAGE_ATTACHMENTS
);
if (!filter_extension($new_file_name)) {
Display :: display_error_message(
get_lang('UplUnableToSaveFileFilteredExtension')
get_lang('UplUnableToSaveFileFilteredExtension')
);
} else {
$new_file_name = uniqid('');
@ -422,9 +383,7 @@ class TicketManager
$path_message_attach = $path_attachment . 'plugin_ticket_messageattch/';
if (!file_exists($path_message_attach)) {
@mkdir(
$path_message_attach,
api_get_permissions_for_new_directories(),
true
$path_message_attach, api_get_permissions_for_new_directories(), true
);
}
$new_path = $path_message_attach . $new_file_name;
@ -473,22 +432,19 @@ class TicketManager
* @return array
*/
public static function get_tickets_by_user_id(
$from,
$number_of_items,
$column,
$direction,
$user_id = null
) {
$from, $number_of_items, $column, $direction, $user_id = null
)
{
$table_support_category = Database::get_main_table(
TABLE_TICKET_CATEGORY
TABLE_TICKET_CATEGORY
);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_priority = Database::get_main_table(
TABLE_TICKET_PRIORITY
TABLE_TICKET_PRIORITY
);
$table_support_status = Database::get_main_table(TABLE_TICKET_STATUS);
$table_support_messages = Database::get_main_table(
TABLE_TICKET_MESSAGE
TABLE_TICKET_MESSAGE
);
$table_main_user = Database::get_main_table(TABLE_MAIN_USER);
$table_main_admin = Database::get_main_table(TABLE_MAIN_ADMIN);
@ -528,7 +484,7 @@ class TicketManager
$sql .= " AND request_user = '$user_id' ";
}
$keyword_unread = Database::escape_string(
trim($_GET['keyword_unread'])
trim($_GET['keyword_unread'])
);
//Search simple
if (isset($_GET['submit_simple'])) {
@ -546,34 +502,34 @@ class TicketManager
//Search advanced
if (isset($_GET['submit_advanced'])) {
$keyword_category = Database::escape_string(
trim($_GET['keyword_category'])
trim($_GET['keyword_category'])
);
$keyword_request_user = Database::escape_string(
trim($_GET['keyword_request_user'])
trim($_GET['keyword_request_user'])
);
$keyword_admin = Database::escape_string(
trim($_GET['keyword_admin'])
trim($_GET['keyword_admin'])
);
$keyword_start_date_start = Database::escape_string(
trim($_GET['keyword_start_date_start'])
trim($_GET['keyword_start_date_start'])
);
$keyword_start_date_end = Database::escape_string(
trim($_GET['keyword_start_date_end'])
trim($_GET['keyword_start_date_end'])
);
$keyword_status = Database::escape_string(
trim($_GET['keyword_status'])
trim($_GET['keyword_status'])
);
$keyword_source = Database::escape_string(
trim($_GET['keyword_source'])
trim($_GET['keyword_source'])
);
$keyword_priority = Database::escape_string(
trim($_GET['keyword_priority'])
trim($_GET['keyword_priority'])
);
$keyword_range = Database::escape_string(
trim($_GET['keyword_dates'])
trim($_GET['keyword_dates'])
);
$keyword_course = Database::escape_string(
trim($_GET['keyword_course'])
trim($_GET['keyword_course'])
);
if ($keyword_category != '') {
@ -614,7 +570,6 @@ class TicketManager
)
)";
}
}
if ($keyword_unread == 'yes') {
$sql .= " AND ticket.ticket_id IN (SELECT ticket.ticket_id
@ -660,29 +615,28 @@ class TicketManager
$unread = Database::fetch_object($result_unread)->unread;
$userInfo = UserManager::get_user_info_by_id($row['user_id']);
$name = '<a href="' . api_get_path(
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['user_id'] . '">' . api_get_person_name(
$userInfo['firstname'],
$userInfo['lastname']
) . '</a>';
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['user_id'] . '">' . api_get_person_name(
$userInfo['firstname'], $userInfo['lastname']
) . '</a>';
$actions = "";
/*if($row['status_id']!='CLS' && $row['status_id']!='REE'){
if( $row['responsable'] != 0 && $row['responsable'] == $user_id ){
$actions = '<a href="myticket.php?ticket_id='.$row['ticket_id'].'&amp;action=unassign" title="desasignarme"><img src="../../../main/img/admin_star.png" border="0" /></a>';
}else{
$actions = '<a href="myticket.php?ticket_id='.$row['ticket_id'].'&amp;action=assign" title="asignarme"><img src="../../../main/img/admin_star_na.png" border="0" /></a>';
}
}*/
/* if($row['status_id']!='CLS' && $row['status_id']!='REE'){
if( $row['responsable'] != 0 && $row['responsable'] == $user_id ){
$actions = '<a href="myticket.php?ticket_id='.$row['ticket_id'].'&amp;action=unassign" title="desasignarme"><img src="../../../main/img/admin_star.png" border="0" /></a>';
}else{
$actions = '<a href="myticket.php?ticket_id='.$row['ticket_id'].'&amp;action=assign" title="asignarme"><img src="../../../main/img/admin_star_na.png" border="0" /></a>';
}
} */
if ($row['responsable'] != 0) {
$row['responsable'] = api_get_user_info($row['responsable']);
$row['responsable'] = '<a href="' . api_get_path(
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['responsable']['user_id'] . '">' . $row['responsable']['firstname'] . ' ' . $row['responsable']['lastname'] . '</a>';
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['responsable']['user_id'] . '">' . $row['responsable']['firstname'] . ' ' . $row['responsable']['lastname'] . '</a>';
} else {
if ($row['status_id'] != 'REE') {
$row['responsable'] = '<span style="color:#ff0000;">'.get_lang('ToBeAssigned').'</span>';
$row['responsable'] = '<span style="color:#ff0000;">' . get_lang('ToBeAssigned') . '</span>';
} else {
$row['responsable'] = '<span style="color:#00ff00;">'.get_lang('MessageResent').'</span>';
$row['responsable'] = '<span style="color:#00ff00;">' . get_lang('MessageResent') . '</span>';
}
}
switch ($row['source']) {
@ -703,16 +657,14 @@ class TicketManager
$row['col2'] = api_get_local_time($row['col2']);
if ($isAdmin) {
$actions .= '<a href="ticket_details.php?ticket_id=' . $row['col0'] . '">' . Display::return_icon(
'synthese_view.gif',
get_lang('Info')
) . '</a>&nbsp;&nbsp;';
'synthese_view.gif', get_lang('Info')
) . '</a>&nbsp;&nbsp;';
if ($row['priority_id'] == 'ALT' && $row['status_id'] != 'CLS') {
$actions .= '<img src="'.api_get_path(WEB_CODE_PATH).'img/exclamation.png" border="0" />';
$actions .= '<img src="' . api_get_path(WEB_CODE_PATH) . 'img/exclamation.png" border="0" />';
}
$row['col0'] = Display::return_icon(
$img_source,
get_lang('Info')
) . '<a href="ticket_details.php?ticket_id=' . $row['col0'] . '">' . $row['ticket_code'] . '</a>';
$img_source, get_lang('Info')
) . '<a href="ticket_details.php?ticket_id=' . $row['col0'] . '">' . $row['ticket_code'] . '</a>';
if ($row['col7'] == 'PENDIENTE') {
$row['col7'] = '<span style="color: #f00; font-weight:bold;">' . $row['col7'] . '</span>';
}
@ -728,21 +680,17 @@ class TicketManager
$row['col8'],
$actions,
eregi_replace(
"[\n|\r|\n\r|\r\n]",
' ',
strip_tags($row['col9'])
"[\n|\r|\n\r|\r\n]", ' ', strip_tags($row['col9'])
)
);
} else {
$actions = "";
$actions .= '<a href="ticket_details.php?ticket_id=' . $row['col0'] . '">' . Display::return_icon(
'synthese_view.gif',
get_lang('Info')
) . '</a>&nbsp;&nbsp;';
'synthese_view.gif', get_lang('Info')
) . '</a>&nbsp;&nbsp;';
$row['col0'] = Display::return_icon(
$img_source,
get_lang('Info')
) . '<a href="ticket_details.php?ticket_id=' . $row['col0'] . '">' . $row['ticket_code'] . '</a>';
$img_source, get_lang('Info')
) . '<a href="ticket_details.php?ticket_id=' . $row['col0'] . '">' . $row['ticket_code'] . '</a>';
$now = api_strtotime(api_get_utc_datetime());
$last_edit_date = api_strtotime($row['sys_lastedit_datetime']);
$dif = $now - $last_edit_date;
@ -751,7 +699,7 @@ class TicketManager
$actions .= '<a href="myticket.php?ticket_id=' . $row['ticket_id'] . '&amp;action=alert"><img src="../../../main/img/exclamation.png" border="0" /></a>';
}
if ($row['priority_id'] == 'ALT') {
$actions .= '<img src="'.api_get_path(WEB_CODE_PATH).'img/admin_star.png" border="0" />';
$actions .= '<img src="' . api_get_path(WEB_CODE_PATH) . 'img/admin_star.png" border="0" />';
}
$ticket = array(
$row['col0'],
@ -765,13 +713,12 @@ class TicketManager
if ($unread > 0) {
$ticket['0'] = $ticket['0'] . '&nbsp;&nbsp;(' . $unread . ')<a href="ticket_details.php?ticket_id=' . $row['ticket_id'] . '"><img src="../../../main/img/message_new.png" border="0" title="' . $unread . ' Nuevo(s) Mensajes"/></a>';
}
if ($isAdmin) {
$ticket['0'] .= '&nbsp;&nbsp;<a href="javascript:void(0)" onclick="load_history_ticket(\'div_' . $row['ticket_id'] . '\',' . $row['ticket_id'] . ')">
<img onclick="load_course_list(\'div_' . $row['ticket_id'] . '\',' . $row['ticket_id'] . ')" onmouseover="clear_course_list (\'div_' . $row['ticket_id'] . '\')" src="../../../main/img/history.gif" title="' . get_lang(
'Historial'
) . '" alt="' . get_lang('Historial') . '"/>
'Historial'
) . '" alt="' . get_lang('Historial') . '"/>
<div class="blackboard_hide" id="div_' . $row['ticket_id'] . '">&nbsp;&nbsp;</div>
</a>&nbsp;&nbsp;';
}
@ -789,15 +736,15 @@ class TicketManager
{
$user_id = intval($user_id);
$table_support_category = Database::get_main_table(
TABLE_TICKET_CATEGORY
TABLE_TICKET_CATEGORY
);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_priority = Database::get_main_table(
TABLE_TICKET_PRIORITY
TABLE_TICKET_PRIORITY
);
$table_support_status = Database::get_main_table(TABLE_TICKET_STATUS);
$table_support_messages = Database::get_main_table(
TABLE_TICKET_MESSAGE
TABLE_TICKET_MESSAGE
);
$table_main_user = Database::get_main_table(TABLE_MAIN_USER);
$table_main_admin = Database::get_main_table(TABLE_MAIN_ADMIN);
@ -805,8 +752,8 @@ class TicketManager
$user_id = api_get_user_id();
}
$sql = "SELECT COUNT(ticket.ticket_id) AS total FROM " . $table_support_tickets . " ticket ," . $table_support_category . " cat , " . $table_support_priority . " priority, " . $table_support_status . " status , " . Database::get_main_table(
TABLE_MAIN_USER
) . " user
TABLE_MAIN_USER
) . " user
WHERE cat.category_id = ticket.category_id AND ticket.priority_id = priority.priority_id AND ticket.status_id = status.status_id AND user.user_id = ticket.request_user ";
if (!api_is_platform_admin()) {
$sql .= " AND request_user = '$user_id' ";
@ -820,39 +767,39 @@ class TicketManager
}
}
$keyword_unread = Database::escape_string(
trim($_GET['keyword_unread'])
trim($_GET['keyword_unread'])
);
//Search advanced
if (isset($_GET['submit_advanced'])) {
$keyword_category = Database::escape_string(
trim($_GET['keyword_category'])
trim($_GET['keyword_category'])
);
$keyword_request_user = Database::escape_string(
trim($_GET['keyword_request_user'])
trim($_GET['keyword_request_user'])
);
$keyword_admin = Database::escape_string(
trim($_GET['keyword_admin'])
trim($_GET['keyword_admin'])
);
$keyword_start_date_start = Database::escape_string(
trim($_GET['keyword_start_date_start'])
trim($_GET['keyword_start_date_start'])
);
$keyword_start_date_end = Database::escape_string(
trim($_GET['keyword_start_date_end'])
trim($_GET['keyword_start_date_end'])
);
$keyword_status = Database::escape_string(
trim($_GET['keyword_status'])
trim($_GET['keyword_status'])
);
$keyword_source = Database::escape_string(
trim($_GET['keyword_source'])
trim($_GET['keyword_source'])
);
$keyword_priority = Database::escape_string(
trim($_GET['keyword_priority'])
trim($_GET['keyword_priority'])
);
$keyword_range = Database::escape_string(
trim($_GET['keyword_dates'])
trim($_GET['keyword_dates'])
);
$keyword_course = Database::escape_string(
trim($_GET['keyword_course'])
trim($_GET['keyword_course'])
);
if ($keyword_category != '') {
@ -887,7 +834,6 @@ class TicketManager
$sql .= " AND ticket.course_id IN ( ";
$sql .= "SELECT id FROM $course_table WHERE (title LIKE '%" . $keyword_course . "%' OR code LIKE '%" . $keyword_course . "%' OR visual_code LIKE '%" . $keyword_course . "%' )) ";
}
}
if ($keyword_unread == 'yes') {
$sql .= " AND ticket.ticket_id IN (SELECT ticket.ticket_id FROM $table_support_tickets ticket, $table_support_messages message, $table_main_user user WHERE ticket.ticket_id = message.ticket_id AND message.status = 'NOL' AND message.sys_insert_user_id = user.user_id AND user.user_id NOT IN (SELECT user_id FROM $table_main_admin) AND ticket.status_id != 'REE' GROUP BY ticket.ticket_id)";
@ -910,18 +856,18 @@ class TicketManager
public static function get_ticket_detail_by_id($ticket_id, $user_id)
{
$table_support_category = Database::get_main_table(
TABLE_TICKET_CATEGORY
TABLE_TICKET_CATEGORY
);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_priority = Database::get_main_table(
TABLE_TICKET_PRIORITY
TABLE_TICKET_PRIORITY
);
$table_support_status = Database::get_main_table(TABLE_TICKET_STATUS);
$table_support_messages = Database::get_main_table(
TABLE_TICKET_MESSAGE
TABLE_TICKET_MESSAGE
);
$table_support_message_attachments = Database::get_main_table(
TABLE_TICKET_MESSAGE_ATTACHMENTS
TABLE_TICKET_MESSAGE_ATTACHMENTS
);
$sql = "SELECT ticket.* ,cat.name , status.name as status, priority.priority FROM " . $table_support_tickets . " ticket, " . $table_support_category . " cat ," . $table_support_priority . " priority , " . $table_support_status . " status
@ -935,40 +881,33 @@ class TicketManager
while ($row = Database::fetch_assoc($result)) {
$row['course'] = null;
$row['start_date'] = api_convert_and_format_date(
api_get_local_time($row['start_date']),
DATE_TIME_FORMAT_LONG,
_api_get_timezone()
api_get_local_time($row['start_date']), DATE_TIME_FORMAT_LONG, _api_get_timezone()
);
$row['end_date'] = api_convert_and_format_date(
api_get_local_time($row['end_date']),
DATE_TIME_FORMAT_LONG,
_api_get_timezone()
api_get_local_time($row['end_date']), DATE_TIME_FORMAT_LONG, _api_get_timezone()
);
$row['sys_lastedit_datetime'] = api_convert_and_format_date(
api_get_local_time($row['sys_lastedit_datetime']),
DATE_TIME_FORMAT_LONG,
_api_get_timezone()
api_get_local_time($row['sys_lastedit_datetime']), DATE_TIME_FORMAT_LONG, _api_get_timezone()
);
$row['course_url'] = null;
if ($row['course_id'] != 0) {
$course = api_get_course_info_by_id($row['course_id']);
$row['course_url'] = '<a href="' . api_get_path(
WEB_COURSE_PATH
) . $course['path'] . '">' . $course['name'] . '</a>';
WEB_COURSE_PATH
) . $course['path'] . '">' . $course['name'] . '</a>';
}
$userInfo = api_get_user_info($row['request_user']);
$row['user_url'] = '<a href="' . api_get_path(
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['request_user'] . '">' . api_get_person_name(
$userInfo['firstname'],
$userInfo['lastname']
) . '</a>';
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['request_user'] . '">' . api_get_person_name(
$userInfo['firstname'], $userInfo['lastname']
) . '</a>';
$ticket['usuario'] = $userInfo;
$ticket['ticket'] = $row;
}
$sql = "SELECT * FROM " . $table_support_messages . " message, " . Database::get_main_table(
TABLE_MAIN_USER
) . " user WHERE message.ticket_id = '$ticket_id' AND message.sys_insert_user_id = user.user_id ";
TABLE_MAIN_USER
) . " user WHERE message.ticket_id = '$ticket_id' AND message.sys_insert_user_id = user.user_id ";
$result = Database::query($sql);
$ticket['messages'] = array();
$attach_icon = Display::return_icon('attachment.gif', '');
@ -984,14 +923,14 @@ class TicketManager
$message['admin'] = true;
}
$message['user_created'] = '<a href="' . api_get_path(
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['user_id'] . '">' . $row['firstname'] . ' ' . $row['lastname'] . '</a>';
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['user_id'] . '">' . $row['firstname'] . ' ' . $row['lastname'] . '</a>';
$sql_atachment = "SELECT * FROM " . TABLE_TICKET_MESSAGE_ATTACHMENTS . " WHERE message_id = " . $row['message_id'] . " AND ticket_id= '$ticket_id' ";
$result_attach = Database::query($sql_atachment);
while ($row2 = Database::fetch_assoc($result_attach)) {
$archiveURL = $archiveURL = api_get_path(
WEB_PLUGIN_PATH
) . PLUGIN_NAME . '/s/download.php?ticket_id=' . $ticket_id . '&file=';
WEB_PLUGIN_PATH
) . PLUGIN_NAME . '/s/download.php?ticket_id=' . $ticket_id . '&file=';
$row2['attachment_link'] = $attach_icon . '&nbsp;<a href="' . $archiveURL . $row2['path'] . '&title=' . $row2['filename'] . '">' . $row2['filename'] . '</a>&nbsp;(' . $row2['size'] . ')';
$message['atachments'][] = $row2;
}
@ -1010,11 +949,11 @@ class TicketManager
public static function update_message_status($ticket_id, $user_id)
{
$table_support_messages = Database::get_main_table(
TABLE_TICKET_MESSAGE
TABLE_TICKET_MESSAGE
);
$now = api_get_utc_datetime();
$sql = "UPDATE " . $table_support_messages . " SET status = 'LEI' , sys_lastedit_user_id ='" . api_get_user_id(
) . "' ,sys_lastedit_datetime ='" . $now . "' WHERE ticket_id ='$ticket_id' ";
) . "' ,sys_lastedit_datetime ='" . $now . "' WHERE ticket_id ='$ticket_id' ";
if (api_is_platform_admin()) {
$sql .= " AND sys_insert_user_id = '$user_id'";
@ -1025,7 +964,7 @@ class TicketManager
Database::query($sql);
if (Database::affected_rows() > 0) {
Database::query(
"UPDATE " . Database::get_main_table(TABLE_TICKET_TICKET) . " SET status_id = 'PND' WHERE ticket_id ='$ticket_id' AND status_id = 'NAT'"
"UPDATE " . Database::get_main_table(TABLE_TICKET_TICKET) . " SET status_id = 'PND' WHERE ticket_id ='$ticket_id' AND status_id = 'NAT'"
);
return true;
} else {
@ -1040,13 +979,12 @@ class TicketManager
* @return bool
*/
public static function update_ticket_status(
$status_id,
$ticket_id,
$user_id
) {
$status_id, $ticket_id, $user_id
)
{
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_messages = Database::get_main_table(
TABLE_TICKET_MESSAGE
TABLE_TICKET_MESSAGE
);
$now = api_get_utc_datetime();
$sql = "UPDATE " . $table_support_tickets . " SET status_id = '$status_id' , sys_lastedit_user_id ='$user_id' ,sys_lastedit_datetime ='" . $now . "' WHERE ticket_id ='$ticket_id'";
@ -1065,7 +1003,7 @@ class TicketManager
{
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_messages = Database::get_main_table(
TABLE_TICKET_MESSAGE
TABLE_TICKET_MESSAGE
);
$table_main_user = Database::get_main_table(TABLE_MAIN_USER);
$table_main_admin = Database::get_main_table(TABLE_MAIN_ADMIN);
@ -1081,7 +1019,6 @@ class TicketManager
$res = Database::query($sql);
$obj = Database::fetch_object($res);
return $obj->unread;
}
/**
@ -1116,7 +1053,7 @@ class TicketManager
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$now = api_get_utc_datetime();
$sql = "UPDATE " . $table_support_tickets . " SET status_id = 'CLS' , sys_lastedit_user_id ='" . api_get_user_id(
) . "' ,sys_lastedit_datetime ='" . $now . "',end_date ='" . $now . "' WHERE DATEDIFF('$now',sys_lastedit_datetime) > 7 AND status_id != 'CLS' AND status_id != 'NAT' AND status_id != 'REE'";
) . "' ,sys_lastedit_datetime ='" . $now . "',end_date ='" . $now . "' WHERE DATEDIFF('$now',sys_lastedit_datetime) > 7 AND status_id != 'CLS' AND status_id != 'NAT' AND status_id != 'REE'";
Database::query($sql);
}
@ -1127,7 +1064,7 @@ class TicketManager
public static function get_assign_log($ticket_id)
{
$table_support_assigned_log = Database::get_main_table(
TABLE_TICKET_ASSIGNED_LOG
TABLE_TICKET_ASSIGNED_LOG
);
$sql = "SELECT log.* FROM " . TABLE_TICKET_ASSIGNED_LOG . " log WHERE log.ticket_id = '$ticket_id' ORDER BY log.assigned_date";
$result = Database::query($sql);
@ -1135,23 +1072,21 @@ class TicketManager
while ($row = Database::fetch_assoc($result)) {
if ($row['user_id'] != 0) {
$assignuser = api_get_user_info(
$row['user_id']
$row['user_id']
);
}
$insertuser = api_get_user_info($row['sys_insert_user_id']);
$row['assigned_date'] = api_convert_and_format_date(
api_get_local_time($row['assigned_date']),
'%d/%m/%y-%H:%M:%S',
_api_get_timezone()
api_get_local_time($row['assigned_date']), '%d/%m/%y-%H:%M:%S', _api_get_timezone()
);
$row['assignuser'] = ($row['user_id'] != 0) ? ('<a href="' . api_get_path(
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['user_id'] . '" target="_blank">' . $assignuser['username'] . '</a>') : get_lang(
'Unassign'
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['user_id'] . '" target="_blank">' . $assignuser['username'] . '</a>') : get_lang(
'Unassign'
);
$row['insertuser'] = '<a href="' . api_get_path(
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['sys_insert_user_id'] . '" target="_blank">' . $insertuser['username'] . '</a>';
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['sys_insert_user_id'] . '" target="_blank">' . $insertuser['username'] . '</a>';
$history[] = $row;
}
return $history;
@ -1166,22 +1101,19 @@ class TicketManager
* @return array
*/
public static function export_tickets_by_user_id(
$from,
$number_of_items,
$column,
$direction,
$user_id = null
) {
$from, $number_of_items, $column, $direction, $user_id = null
)
{
$table_support_category = Database::get_main_table(
TABLE_TICKET_CATEGORY
TABLE_TICKET_CATEGORY
);
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_priority = Database::get_main_table(
TABLE_TICKET_PRIORITY
TABLE_TICKET_PRIORITY
);
$table_support_status = Database::get_main_table(TABLE_TICKET_STATUS);
$table_support_messages = Database::get_main_table(
TABLE_TICKET_MESSAGE
TABLE_TICKET_MESSAGE
);
$table_main_user = Database::get_main_table(TABLE_MAIN_USER);
if (is_null($direction)) {
@ -1193,8 +1125,8 @@ class TicketManager
$sql = "SELECT ticket.ticket_code, ticket.sys_insert_datetime , ticket.sys_lastedit_datetime , cat.name as category , CONCAT(user.lastname,' ', user.firstname) AS fullname , status.name as status , ticket.total_messages as messages , ticket.assigned_last_user as responsable
FROM " . $table_support_tickets . " ticket ," . $table_support_category . " cat , " . $table_support_priority . " priority, " . $table_support_status . " status , " . Database::get_main_table(
TABLE_MAIN_USER
) . " user
TABLE_MAIN_USER
) . " user
WHERE cat.category_id = ticket.category_id AND ticket.priority_id = priority.priority_id AND ticket.status_id = status.status_id AND user.user_id = ticket.request_user ";
//Search simple
if (isset($_GET['submit_simple'])) {
@ -1206,37 +1138,37 @@ class TicketManager
//Search advanced
if (isset($_GET['submit_advanced'])) {
$keyword_category = Database::escape_string(
trim($_GET['keyword_category'])
trim($_GET['keyword_category'])
);
$keyword_request_user = Database::escape_string(
trim($_GET['keyword_request_user'])
trim($_GET['keyword_request_user'])
);
$keyword_admin = Database::escape_string(
trim($_GET['keyword_admin'])
trim($_GET['keyword_admin'])
);
$keyword_start_date_start = Database::escape_string(
trim($_GET['keyword_start_date_start'])
trim($_GET['keyword_start_date_start'])
);
$keyword_start_date_end = Database::escape_string(
trim($_GET['keyword_start_date_end'])
trim($_GET['keyword_start_date_end'])
);
$keyword_status = Database::escape_string(
trim($_GET['keyword_status'])
trim($_GET['keyword_status'])
);
$keyword_source = Database::escape_string(
trim($_GET['keyword_source'])
trim($_GET['keyword_source'])
);
$keyword_priority = Database::escape_string(
trim($_GET['keyword_priority'])
trim($_GET['keyword_priority'])
);
$keyword_range = Database::escape_string(
trim($_GET['keyword_dates'])
trim($_GET['keyword_dates'])
);
$keyword_unread = Database::escape_string(
trim($_GET['keyword_unread'])
trim($_GET['keyword_unread'])
);
$keyword_course = Database::escape_string(
trim($_GET['keyword_course'])
trim($_GET['keyword_course'])
);
if ($keyword_category != '') {
@ -1278,7 +1210,6 @@ class TicketManager
$sql .= " AND ticket.ticket_id NOT IN (SELECT ticket.ticket_id FROM $table_support_tickets ticket, $table_support_messages message, $table_main_user user WHERE ticket.ticket_id = message.ticket_id AND message.status = 'NOL' AND message.sys_insert_user_id = user.user_id AND user.status != 1 AND ticket.status_id != 'REE' GROUP BY ticket.ticket_id)";
}
}
}
@ -1304,12 +1235,10 @@ class TicketManager
$row['responsable'] = $row['responsable']['firstname'] . ' ' . $row['responsable']['lastname'];
}
$row['sys_insert_datetime'] = api_format_date(
$row['sys_insert_datetime'],
'%d/%m/%y - %I:%M:%S %p'
$row['sys_insert_datetime'], '%d/%m/%y - %I:%M:%S %p'
);
$row['sys_lastedit_datetime'] = api_format_date(
$row['sys_lastedit_datetime'],
'%d/%m/%y - %I:%M:%S %p'
$row['sys_lastedit_datetime'], '%d/%m/%y - %I:%M:%S %p'
);
$row['category'] = utf8_decode($row['category']);
$row['programa'] = utf8_decode($row['fullname']);
@ -1320,4 +1249,5 @@ class TicketManager
return $tickets;
}
}

34
plugin/ticket/src/ticket_assign_log.php
Unescape View File

@ -6,7 +6,7 @@
/**
*
*/
$language_file = array ('registration');
$language_file = array('registration');
require_once '../config.php';
$plugin = TicketPlugin::create();
@ -14,20 +14,20 @@ $ticket_id = intval($_POST['ticket_id']);
$history = TicketManager::get_assign_log($ticket_id);
?>
<table width="350px" border="0" cellspacing="2" cellpadding="2">
<?php
if (count($history)==0) {
?>
<tr>
<td colspan="2"><?php echo api_ucfirst(('Sin Historial')); ?></td>
</tr>
<?php
}
?>
<?php for($k=0;$k<count($history);$k++) { ?>
<tr>
<td width="125px"><?php echo api_convert_encoding($history[$k]['assignuser'],'UTF-8',$charset);?></td>
<td width="100px"><?php echo api_convert_encoding($history[$k]['assigned_date'],'UTF-8',$charset);?></td>
<td width="125px"><?php echo api_convert_encoding($history[$k]['insertuser'],'UTF-8',$charset);?></td>
</tr>
<?php }?>
<?php
if (count($history) == 0) {
?>
<tr>
<td colspan="2"><?php echo api_ucfirst(('Sin Historial')); ?></td>
</tr>
<?php
}
?>
<?php for ($k = 0; $k < count($history); $k++) { ?>
<tr>
<td width="125px"><?php echo api_convert_encoding($history[$k]['assignuser'], 'UTF-8', $charset); ?></td>
<td width="100px"><?php echo api_convert_encoding($history[$k]['assigned_date'], 'UTF-8', $charset); ?></td>
<td width="125px"><?php echo api_convert_encoding($history[$k]['insertuser'], 'UTF-8', $charset); ?></td>
</tr>
<?php } ?>
</table>

327
plugin/ticket/src/ticket_details.php
Unescape View File

@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
*
@ -7,15 +8,15 @@
/**
*
*/
$language_file= array('messages','userInfo', 'admin');
$cidReset = true;
$language_file = array('messages', 'userInfo', 'admin');
$cidReset = true;
require_once '../config.php';
$plugin = TicketPlugin::create();
api_block_anonymous_users();
$interbreadcrumb[]= array ('url' =>'myticket.php','name' => get_lang('MisTickets'));
$interbreadcrumb[]= array ('url' =>'#','name' => get_lang('TicketDetail'));
$htmlHeadXtra[]='
$interbreadcrumb[] = array('url' => 'myticket.php', 'name' => get_lang('MisTickets'));
$interbreadcrumb[] = array('url' => '#', 'name' => get_lang('TicketDetail'));
$htmlHeadXtra[] = '
<script src="/pie/PIE_IE678.js"></script>
<script language="javascript">
$(document).ready(function(){
@ -88,7 +89,7 @@ function add_image_form() {
filepaths.appendChild(elem1);
id_elem1 = "filepath_"+counter_image;
id_elem1 = "\'"+id_elem1+"\'";
document.getElementById("filepath_"+counter_image).innerHTML = "<input type=\"file\" name=\"attach_"+counter_image+"\" size=\"20\" />&nbsp;<a href=\"javascript:remove_image_form("+id_elem1+")\"><img src=\"'.api_get_path(WEB_CODE_PATH).'img/delete.gif\"></a>";
document.getElementById("filepath_"+counter_image).innerHTML = "<input type=\"file\" name=\"attach_"+counter_image+"\" size=\"20\" />&nbsp;<a href=\"javascript:remove_image_form("+id_elem1+")\"><img src=\"' . api_get_path(WEB_CODE_PATH) . 'img/delete.gif\"></a>";
//document.getElementById("filepath_"+counter_image).innerHTML = "<input type=\"file\" name=\"attach_"+counter_image+"\" size=\"20\" />&nbsp;<input type=\"text\" name=\"legend[]\" size=\"20\" />";
if (filepaths.childNodes.length == 6) {
var link_attach = document.getElementById("link-more-attach");
@ -144,202 +145,201 @@ div.row div.formw2 {
$user_id = api_get_user_id();
$isAdmin = api_is_platform_admin();
$ticket_id = $_GET['ticket_id'];
$ticket = TicketManager::get_ticket_detail_by_id($ticket_id,$user_id);
if(!isset($ticket['ticket'])){
api_not_allowed();
$ticket = TicketManager::get_ticket_detail_by_id($ticket_id, $user_id);
if (!isset($ticket['ticket'])) {
api_not_allowed();
}
if(!isset($_GET['ticket_id'])){
header('location:myticket.php');
if (!isset($_GET['ticket_id'])) {
header('location:myticket.php');
}
if(isset($_POST['respuesta'])){
if($user_id == $ticket['ticket']['request_user']){
$respuesta = ($_POST['respuesta']=='si')?true:(($_POST['respuesta']=='no'?false:null));
if ($respuesta && $ticket['ticket']['status_id'] == 'XCF' ){
TicketManager::close_ticket($_GET['ticket_id'], $user_id);
$ticket['ticket']['status_id'] = 'CLS';
$ticket['ticket']['status'] = 'CERRADO';
}else if(!is_null($respuesta) && $ticket['ticket']['status_id'] == 'XCF'){
TicketManager::update_ticket_status('PND',$_GET['ticket_id'], $user_id);
$ticket['ticket']['status_id'] = 'PND';
$ticket['ticket']['status'] = 'PENDIENTE';
}
}
if (isset($_POST['respuesta'])) {
if ($user_id == $ticket['ticket']['request_user']) {
$respuesta = ($_POST['respuesta'] == 'si') ? true : (($_POST['respuesta'] == 'no' ? false : null));
if ($respuesta && $ticket['ticket']['status_id'] == 'XCF') {
TicketManager::close_ticket($_GET['ticket_id'], $user_id);
$ticket['ticket']['status_id'] = 'CLS';
$ticket['ticket']['status'] = 'CERRADO';
} else if (!is_null($respuesta) && $ticket['ticket']['status_id'] == 'XCF') {
TicketManager::update_ticket_status('PND', $_GET['ticket_id'], $user_id);
$ticket['ticket']['status_id'] = 'PND';
$ticket['ticket']['status'] = 'PENDIENTE';
}
}
}
if (isset($_REQUEST['action'])){
$action = $_REQUEST['action'];
switch ($action){
case 'assign':
if(api_is_platform_admin() && isset($_GET['ticket_id']) )
TicketManager::assign_ticket_user($_GET['ticket_id'], $_POST['admins']);
$ticket['ticket']['assigned_last_user'] = $_POST['admins'];
break;
case 'unassign':
if(api_is_platform_admin() && isset($_GET['ticket_id']) )
TicketManager::assign_ticket_user($_GET['ticket_id'], 0);
$ticket['ticket']['assigned_last_user'] = 0;
break;
default:
break;
}
if (isset($_REQUEST['action'])) {
$action = $_REQUEST['action'];
switch ($action) {
case 'assign':
if (api_is_platform_admin() && isset($_GET['ticket_id']))
TicketManager::assign_ticket_user($_GET['ticket_id'], $_POST['admins']);
$ticket['ticket']['assigned_last_user'] = $_POST['admins'];
break;
case 'unassign':
if (api_is_platform_admin() && isset($_GET['ticket_id']))
TicketManager::assign_ticket_user($_GET['ticket_id'], 0);
$ticket['ticket']['assigned_last_user'] = 0;
break;
default:
break;
}
}
if(!isset($_POST['compose'])){
if(isset($_POST['close'])){
$_GET['ticket_id'] = $_POST['ticket_id'] ;
TicketManager::close_ticket($_GET['ticket_id'], $user_id);
$ticket['ticket']['status_id'] = 'CLS';
$ticket['ticket']['status'] = 'CERRADO';
}
$ticket['ticket']['request_user'] = intval($ticket['ticket']['request_user']);
if($ticket['ticket']['request_user'] == $user_id || intval($ticket['ticket']['assigned_last_user']) == $user_id ){
TicketManager::update_message_status($ticket_id, $ticket['ticket']['request_user']);
}
Display::display_header();
$form_close_ticket = "";
if($ticket['ticket']['status_id'] != 'REE' AND $ticket['ticket']['status_id'] != 'CLS' AND $isAdmin ){
if(intval($ticket['ticket']['assigned_last_user']) == $user_id){
if($ticket['ticket']['status_id']!='CLS'){
$form_close_ticket.= '<form enctype="multipart/form-data" action="'.api_get_self().'?ticket_id='.$ticket['ticket']['ticket_id'].'" method="post" name="close_ticket" id="close_ticket" >';
$form_close_ticket.= '<input type="hidden" name="ticket_id" value="'.$ticket['ticket']['ticket_id'].'"/>
if (!isset($_POST['compose'])) {
if (isset($_POST['close'])) {
$_GET['ticket_id'] = $_POST['ticket_id'];
TicketManager::close_ticket($_GET['ticket_id'], $user_id);
$ticket['ticket']['status_id'] = 'CLS';
$ticket['ticket']['status'] = 'CERRADO';
}
$ticket['ticket']['request_user'] = intval($ticket['ticket']['request_user']);
if ($ticket['ticket']['request_user'] == $user_id || intval($ticket['ticket']['assigned_last_user']) == $user_id) {
TicketManager::update_message_status($ticket_id, $ticket['ticket']['request_user']);
}
Display::display_header();
$form_close_ticket = "";
if ($ticket['ticket']['status_id'] != 'REE' AND $ticket['ticket']['status_id'] != 'CLS' AND $isAdmin) {
if (intval($ticket['ticket']['assigned_last_user']) == $user_id) {
if ($ticket['ticket']['status_id'] != 'CLS') {
$form_close_ticket.= '<form enctype="multipart/form-data" action="' . api_get_self() . '?ticket_id=' . $ticket['ticket']['ticket_id'] . '" method="post" name="close_ticket" id="close_ticket" >';
$form_close_ticket.= '<input type="hidden" name="ticket_id" value="' . $ticket['ticket']['ticket_id'] . '"/>
<button class="minus" name="close" type="submit" id="close" >Cerrar</button>';
$form_close_ticket.= '</form>';
}
}
}
$titulo = '<center><h1>Ticket #'.$ticket['ticket']['ticket_code'].'</h1></center>';
if($isAdmin && $ticket['ticket']['status_id'] != 'CLS' && $ticket['ticket']['status_id'] != 'REE'){
if( $ticket['ticket']['assigned_last_user'] != 0 && $ticket['ticket']['assigned_last_user'] == $user_id ){
$img_assing = '<a href="'.api_get_self().'?ticket_id='.$ticket['ticket']['ticket_id'].'&amp;action=unassign" id="unassign"><img src="../../../main/img/admin_star.png" border="0" title="Desasignarme" align="center"/></a>';
}else{
$img_assing .= '<a href="#" id="assign"><img src="../../../main/img/admin_star_na.png" border="0" title="Asignar" align="center"/></a>';
}
}
$negrita = ($ticket['ticket']['status_id'] == 'CLS')?'style = "font-weight: bold;"':'';
$cadena = ($ticket['ticket']['status_id'] != 'CLS')?"sas":"";
echo '<div style="margin-left:20%;margin-right:20%;">
$form_close_ticket.= '</form>';
}
}
}
$titulo = '<center><h1>Ticket #' . $ticket['ticket']['ticket_code'] . '</h1></center>';
if ($isAdmin && $ticket['ticket']['status_id'] != 'CLS' && $ticket['ticket']['status_id'] != 'REE') {
if ($ticket['ticket']['assigned_last_user'] != 0 && $ticket['ticket']['assigned_last_user'] == $user_id) {
$img_assing = '<a href="' . api_get_self() . '?ticket_id=' . $ticket['ticket']['ticket_id'] . '&amp;action=unassign" id="unassign"><img src="../../../main/img/admin_star.png" border="0" title="Desasignarme" align="center"/></a>';
} else {
$img_assing .= '<a href="#" id="assign"><img src="../../../main/img/admin_star_na.png" border="0" title="Asignar" align="center"/></a>';
}
}
$negrita = ($ticket['ticket']['status_id'] == 'CLS') ? 'style = "font-weight: bold;"' : '';
$cadena = ($ticket['ticket']['status_id'] != 'CLS') ? "sas" : "";
echo '<div style="margin-left:20%;margin-right:20%;">
<table width="100%" >
<tr>
<td colspan="3" style="width:65%">'.$titulo.'</td>
<td >'.$img_assing.'</td>
<td>'.$form_close_ticket.'</td>
<td colspan="3" style="width:65%">' . $titulo . '</td>
<td >' . $img_assing . '</td>
<td>' . $form_close_ticket . '</td>
</tr>
<tr>
<td style="width:45%;" ><p>Enviado : '.$ticket['ticket']['start_date'].'</p></td>
<td style="width:45%;" ><p>Enviado : ' . $ticket['ticket']['start_date'] . '</p></td>
<td style="width:50px;"></td>
<td style="width:45%;" ><p>Ultima Respuesta : '.$ticket['ticket']['sys_lastedit_datetime'].'</p></td>
<td style="width:45%;" ><p>Ultima Respuesta : ' . $ticket['ticket']['sys_lastedit_datetime'] . '</p></td>
<td colspan="2"></td>
</tr>
<tr>
<td><p>Asunto : '.$ticket['messages'][0]['subject'].'</p></td>
<td><p>Asunto : ' . $ticket['messages'][0]['subject'] . '</p></td>
<td></td>
<td><p '.$negrita.'>Estado : '.$ticket['ticket']['status'].'</p></td>
<td><p ' . $negrita . '>Estado : ' . $ticket['ticket']['status'] . '</p></td>
<td colspan="2"></td>
</tr>
<tr>
<td><p>Categoria : '.$ticket['ticket']['name'].'</p></td>
<td><p>Categoria : ' . $ticket['ticket']['name'] . '</p></td>
<td></td>
<td ><p>Prioridad :'.$ticket['ticket']['priority'].'<p></td>
<td ><p>Prioridad :' . $ticket['ticket']['priority'] . '<p></td>
<td colspan="2"></td>
</tr>';
if($ticket['ticket']['course_url']!=null){
echo '<tr>
if ($ticket['ticket']['course_url'] != null) {
echo '<tr>
<td><p>Curso:</p></td>
<td></td>
<td>'.$ticket['ticket']['course_url'].'</td>
<td>' . $ticket['ticket']['course_url'] . '</td>
<td colspan="2"></td>
</tr>';
}
if ($isAdmin){
echo '<tr>
}
if ($isAdmin) {
echo '<tr>
<td><p>Usuario:</p></td>
<td></td>
<td>'.$user_info = $ticket['ticket']['user_url'].' ('.$ticket['usuario']['username'].')</td>
<td>' . $user_info = $ticket['ticket']['user_url'] . ' (' . $ticket['usuario']['username'] . ')</td>
<td colspan="2"></td>
</tr>';
}
//select admins
$select_admins .= '<select class ="chzn-select" style="width: 350px; " name = "admins" id="admins" ">';
$admins = UserManager::get_user_list_like(array("status"=>"1"),array("username"),true);
foreach ($admins as $admin) {
$select_admins.= "<option value = '".$admin['user_id']."' ".(($user_id==$admin['user_id'])?("selected='selected'"):"").">".$admin['lastname']." ,".$admin['firstname']."</option>";
}
$select_admins .= "</select>";
echo '<div id="dialog-form" title="Asignar Ticket" >';
echo '<form id="genesis" method="POST" action="ticket_details.php?ticket_id='.$ticket['ticket']['ticket_id'].'">
}
//select admins
$select_admins .= '<select class ="chzn-select" style="width: 350px; " name = "admins" id="admins" ">';
$admins = UserManager::get_user_list_like(array("status" => "1"), array("username"), true);
foreach ($admins as $admin) {
$select_admins.= "<option value = '" . $admin['user_id'] . "' " . (($user_id == $admin['user_id']) ? ("selected='selected'") : "") . ">" . $admin['lastname'] . " ," . $admin['firstname'] . "</option>";
}
$select_admins .= "</select>";
echo '<div id="dialog-form" title="Asignar Ticket" >';
echo '<form id="genesis" method="POST" action="ticket_details.php?ticket_id=' . $ticket['ticket']['ticket_id'] . '">
<input type="hidden" name ="action" id="action" value="assign"/>
<div class="row">
<div class="label">Responsable:</div>
<div class="formw">'.$select_admins.'</div>
<div class="formw">' . $select_admins . '</div>
</div>
</form>';
echo '</div>';
echo '</table></div>';
$messages = $ticket['messages'];
foreach($messages as $message){
$class ="messageuser";
if($message['admin']){
$class ="messagesupport";
if($isAdmin)$message['message'].="<br/><b>Atendido por: ".$message['user_created']." - ".api_convert_and_format_date(api_get_local_time($message['sys_insert_datetime']), DATE_TIME_FORMAT_LONG,_api_get_timezone())."</b>";
}else{
$message['message'].="<b>Enviado: ".api_convert_and_format_date(api_get_local_time($message['sys_insert_datetime']), DATE_TIME_FORMAT_LONG,_api_get_timezone())."</b>";
}
echo '<div class="'.$class.'" ><b>Asunto: </b> '.$message['subject'].'<br/> <b> Mensaje:</b>'.$message['message'].'<br/>';
if(isset($message['atachments'])){
foreach($message['atachments'] as $attach){
echo $attach['attachment_link'];
}
}
echo '</div>';
}
$asunto = "RE: ".$message['subject'];
$user_admin = api_is_platform_admin();
if($ticket['ticket']['status_id'] != 'REE' AND $ticket['ticket']['status_id'] != 'CLS' ){
if(!$isAdmin && $ticket['ticket']['status_id'] != 'XCF'){
show_form_send_message();
}else{
if(intval($ticket['ticket']['assigned_last_user']) == $user_id){
show_form_send_message();
$cheked ="";
}
}
}
}else{
$ticket_id = $_POST['ticket_id'];
$content = $_POST['content'];
$subject = $_POST['subject'];
$mensajeconfirmacion = isset($_POST['confirmation'])?true:false ;
$file_attachments = $_FILES;
echo '</div>';
echo '</table></div>';
$messages = $ticket['messages'];
foreach ($messages as $message) {
$class = "messageuser";
if ($message['admin']) {
$class = "messagesupport";
if ($isAdmin)
$message['message'].="<br/><b>Atendido por: " . $message['user_created'] . " - " . api_convert_and_format_date(api_get_local_time($message['sys_insert_datetime']), DATE_TIME_FORMAT_LONG, _api_get_timezone()) . "</b>";
}else {
$message['message'].="<b>Enviado: " . api_convert_and_format_date(api_get_local_time($message['sys_insert_datetime']), DATE_TIME_FORMAT_LONG, _api_get_timezone()) . "</b>";
}
echo '<div class="' . $class . '" ><b>Asunto: </b> ' . $message['subject'] . '<br/> <b> Mensaje:</b>' . $message['message'] . '<br/>';
if (isset($message['atachments'])) {
foreach ($message['atachments'] as $attach) {
echo $attach['attachment_link'];
}
}
echo '</div>';
}
$asunto = "RE: " . $message['subject'];
$user_admin = api_is_platform_admin();
if ($ticket['ticket']['status_id'] != 'REE' AND $ticket['ticket']['status_id'] != 'CLS') {
if (!$isAdmin && $ticket['ticket']['status_id'] != 'XCF') {
show_form_send_message();
} else {
if (intval($ticket['ticket']['assigned_last_user']) == $user_id) {
show_form_send_message();
$cheked = "";
}
}
}
} else {
$ticket_id = $_POST['ticket_id'];
$content = $_POST['content'];
$subject = $_POST['subject'];
$mensajeconfirmacion = isset($_POST['confirmation']) ? true : false;
$file_attachments = $_FILES;
$user_id = api_get_user_id();
TicketManager::insert_message($ticket_id, $subject, $content, $file_attachments, $user_id,'NOL',$mensajeconfirmacion);
header("location:".api_get_self()."?ticket_id=".$ticket_id);
TicketManager::insert_message($ticket_id, $subject, $content, $file_attachments, $user_id, 'NOL', $mensajeconfirmacion);
header("location:" . api_get_self() . "?ticket_id=" . $ticket_id);
}
function show_form_send_message(){
global $isAdmin;
global $ticket;
global $asunto;
echo '<form enctype="multipart/form-data" action="'.api_get_self().'?ticket_id='.$ticket['ticket']['ticket_id'].'" method="post" name="send_ticket" id="send_ticket"
function show_form_send_message()
{
global $isAdmin;
global $ticket;
global $asunto;
echo '<form enctype="multipart/form-data" action="' . api_get_self() . '?ticket_id=' . $ticket['ticket']['ticket_id'] . '" method="post" name="send_ticket" id="send_ticket"
onsubmit="return validate()" style="width:100%">';
echo '<div class="row" ><div class ="label">Asunto:</div>
<div class="formw"><input type = "text" id ="subject" name="subject" value="'.$asunto.'" required ="" style="width:60%"/></div>
echo '<div class="row" ><div class ="label">Asunto:</div>
<div class="formw"><input type = "text" id ="subject" name="subject" value="' . $asunto . '" required ="" style="width:60%"/></div>
</div>';
echo '<div class="row">
echo '<div class="row">
<div class="label2">mensaje
</div>
<div class="formw2">
<input type="hidden" id="content" name="content" value="" style="display:none">
<input type="hidden" id="content___Config" value="ToolbarSet=Messages&amp;Width=95%25&amp;Height=250&amp;ToolbarSets={ %22Messages%22: [ [ %22Bold%22,%22Italic%22,%22-%22,%22InsertOrderedList%22,%22InsertUnorderedList%22,%22Link%22,%22RemoveLink%22 ] ], %22MessagesMaximized%22: [ ] }&amp;LoadPlugin=[%22customizations%22]&amp;EditorAreaStyles=body { background: #ffffff; }&amp;ToolbarStartExpanded=false&amp;CustomConfigurationsPath=/main/inc/lib/fckeditor/myconfig.js&amp;EditorAreaCSS=/main/css/chamilo/default.css&amp;ToolbarComboPreviewCSS=/main/css/chamilo/default.css&amp;DefaultLanguage=es&amp;ContentLangDirection=ltr&amp;AdvancedFileManager=true&amp;BaseHref='.api_get_path(WEB_PLUGIN_PATH).PLUGIN_NAME.'/s/&amp;&amp;UserIsCourseAdmin=true&amp;UserIsPlatformAdmin=true" style="display:none">
<input type="hidden" id="content___Config" value="ToolbarSet=Messages&amp;Width=95%25&amp;Height=250&amp;ToolbarSets={ %22Messages%22: [ [ %22Bold%22,%22Italic%22,%22-%22,%22InsertOrderedList%22,%22InsertUnorderedList%22,%22Link%22,%22RemoveLink%22 ] ], %22MessagesMaximized%22: [ ] }&amp;LoadPlugin=[%22customizations%22]&amp;EditorAreaStyles=body { background: #ffffff; }&amp;ToolbarStartExpanded=false&amp;CustomConfigurationsPath=/main/inc/lib/fckeditor/myconfig.js&amp;EditorAreaCSS=/main/css/chamilo/default.css&amp;ToolbarComboPreviewCSS=/main/css/chamilo/default.css&amp;DefaultLanguage=es&amp;ContentLangDirection=ltr&amp;AdvancedFileManager=true&amp;BaseHref=' . api_get_path(WEB_PLUGIN_PATH) . PLUGIN_NAME . '/s/&amp;&amp;UserIsCourseAdmin=true&amp;UserIsPlatformAdmin=true" style="display:none">
<iframe id="content___Frame" src="/main/inc/lib/fckeditor/editor/fckeditor.html?InstanceName=content&amp;Toolbar=Messages" width="95%" height="250" frameborder="0" scrolling="no" style="margin: 0px; padding: 0px; border: 0px; background-color: transparent; background-image: none; width: 95%; height: 250px;">
</iframe>
</div>
</div>
';
echo '<input type="hidden" id="ticket_id" name="ticket_id" value="'.$_GET['ticket_id'].'">';
echo '<div class="row">
<div class="label">'.get_lang('FilesAttachment').'</div>
echo '<input type="hidden" id="ticket_id" name="ticket_id" value="' . $_GET['ticket_id'] . '">';
echo '<div class="row">
<div class="label">' . get_lang('FilesAttachment') . '</div>
<div class="formw">
<span id="filepaths">
<div id="filepath_1">
@ -347,19 +347,20 @@ function show_form_send_message(){
</div></span>
</div>
</div>';
echo '<div class="row">
echo '<div class="row">
<div class="formw">
<span id="link-more-attach">
<a href="javascript://" onclick="return add_image_form()">'.get_lang('AddOneMoreFile').'</a></span>&nbsp;
('.sprintf(get_lang('MaximunFileSizeX'),format_file_size(api_get_setting('message_max_upload_filesize'))).')
<a href="javascript://" onclick="return add_image_form()">' . get_lang('AddOneMoreFile') . '</a></span>&nbsp;
(' . sprintf(get_lang('MaximunFileSizeX'), format_file_size(api_get_setting('message_max_upload_filesize'))) . ')
</div>
</div>';
echo '<div class="row">
echo '<div class="row">
<div class="label"></div>
<div class="formw"> <button class="save" name="compose" type="submit">Enviar mensaje</button>'.($isAdmin?'&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<input type="checkbox" name="confirmation"/>Solicitar confirmaci&oacute;n':"").
'</div>
<div class="formw"> <button class="save" name="compose" type="submit">Enviar mensaje</button>' . ($isAdmin ? '&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<input type="checkbox" name="confirmation"/>Solicitar confirmaci&oacute;n' : "") .
'</div>
</div>';
echo '</form>';
echo '</form>';
}
Display::display_footer();
?>

25
plugin/ticket/src/tutor.php
Unescape View File

@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
*
@ -19,7 +20,7 @@ $(document).ready(function (){
var url = this.href;
var dialog = $("#dialog");
if ($("#dialog").length == 0) {
dialog = $("'.'<div id="dialog" style="display:hidden"></div>'.'").appendTo("body");
dialog = $("' . '<div id="dialog" style="display:hidden"></div>' . '").appendTo("body");
}
// load remote content
@ -57,7 +58,7 @@ function save() {
$.ajax({
contentType: "application/x-www-form-urlencoded",
beforeSend: function(objeto) {
$("div#confirmation").html("<img src=\"'.api_get_path(WEB_LIBRARY_PATH).'javascript/indicator.gif\" />"); },
$("div#confirmation").html("<img src=\"' . api_get_path(WEB_LIBRARY_PATH) . 'javascript/indicator.gif\" />"); },
type: "POST",
url: "update_report.php",
data: "work_id="+work_id+"&forum_id="+forum_id+"&rs_id="+rs_id,
@ -95,15 +96,15 @@ function save() {
$course_code = api_get_course_id();
$results = initializeReport($course_code);
if(isset($_GET['action'])){
Export::export_table_xls($results['export'],"COURSE_USER_REPORT".$course_code);
}else{
Display::display_header();
api_protect_course_script();
if (!api_is_allowed_to_edit()){
api_not_allowed();
}
echo $results['show'];
Display::display_footer();
if (isset($_GET['action'])) {
Export::export_table_xls($results['export'], "COURSE_USER_REPORT" . $course_code);
} else {
Display::display_header();
api_protect_course_script();
if (!api_is_allowed_to_edit()) {
api_not_allowed();
}
echo $results['show'];
Display::display_footer();
}
?>

178
plugin/ticket/src/tutor_report.lib.php
Unescape View File

@ -1,66 +1,67 @@
<?php
/* For licensing terms, see /license.txt */
/**
* Helper library for weekly reports
* @package chamilo.plugin.ticket
*/
/**
* @param $course_code
* @return array|bool
*/
function initializeReport($course_code)
{
$course_info = api_get_course_info($course_code);
$table_reporte_semanas = Database::get_main_table('rp_reporte_semanas');
$table_students_report = Database::get_main_table('rp_students_report');
$table_semanas_curso = Database::get_main_table('rp_semanas_curso');
$table_course_rel_user = Database::get_main_table(TABLE_MAIN_COURSE_USER);
$table_post = Database::get_course_table(TABLE_FORUM_POST, $course_info['dbName']);
$table_work = Database::get_course_table(TABLE_STUDENT_PUBLICATION, $course_info['dbName']);
$res = Database::query("SELECT COUNT(*) as cant FROM $table_reporte_semanas WHERE course_code = '".$course_code."'");
$sqlWeeks = "SELECT semanas FROM $table_semanas_curso WHERE course_code = '$course_code'";
$resWeeks = Database::query($sqlWeeks);
$weeks = Database::fetch_object($resWeeks);
$obj = Database::fetch_object($res);
$weeksCount = (!isset($_POST['numerosemanas']))?(($weeks->semanas==0)?7:$weeks->semanas):$_POST['numerosemanas'];
Database::query("REPLACE INTO $table_semanas_curso (course_code , semanas) VALUES ('$course_code','$weeksCount')");
if (intval($obj->cant) != $weeksCount) {
if (intval($obj->cant) > $weeksCount) {
$sql ="DELETE FROM $table_reporte_semanas WHERE week_id > $weeksCount AND course_code = '$course_code'";
Database::query("DELETE FROM $table_reporte_semanas WHERE week_id > $weeksCount AND course_code = '$course_code'");
} else {
for ($i = $obj->cant+1 ; $i <= $weeksCount ; $i++){
if (!Database::query("INSERT INTO $table_reporte_semanas (week_id, course_code, forum_id, work_id, quiz_id, pc_id)
$course_info = api_get_course_info($course_code);
$table_reporte_semanas = Database::get_main_table('rp_reporte_semanas');
$table_students_report = Database::get_main_table('rp_students_report');
$table_semanas_curso = Database::get_main_table('rp_semanas_curso');
$table_course_rel_user = Database::get_main_table(TABLE_MAIN_COURSE_USER);
$table_post = Database::get_course_table(TABLE_FORUM_POST, $course_info['dbName']);
$table_work = Database::get_course_table(TABLE_STUDENT_PUBLICATION, $course_info['dbName']);
$res = Database::query("SELECT COUNT(*) as cant FROM $table_reporte_semanas WHERE course_code = '" . $course_code . "'");
$sqlWeeks = "SELECT semanas FROM $table_semanas_curso WHERE course_code = '$course_code'";
$resWeeks = Database::query($sqlWeeks);
$weeks = Database::fetch_object($resWeeks);
$obj = Database::fetch_object($res);
$weeksCount = (!isset($_POST['numerosemanas'])) ? (($weeks->semanas == 0) ? 7 : $weeks->semanas) : $_POST['numerosemanas'];
Database::query("REPLACE INTO $table_semanas_curso (course_code , semanas) VALUES ('$course_code','$weeksCount')");
if (intval($obj->cant) != $weeksCount) {
if (intval($obj->cant) > $weeksCount) {
$sql = "DELETE FROM $table_reporte_semanas WHERE week_id > $weeksCount AND course_code = '$course_code'";
Database::query("DELETE FROM $table_reporte_semanas WHERE week_id > $weeksCount AND course_code = '$course_code'");
} else {
for ($i = $obj->cant + 1; $i <= $weeksCount; $i++) {
if (!Database::query("INSERT INTO $table_reporte_semanas (week_id, course_code, forum_id, work_id, quiz_id, pc_id)
VALUES ($i, '$course_code', '0', '0', '0', '0' )")) {
return false;
}
}
}
}
$sql = "REPLACE INTO $table_students_report (user_id, week_report_id, work_ok , thread_ok , quiz_ok , pc_ok)
return false;
}
}
}
}
$sql = "REPLACE INTO $table_students_report (user_id, week_report_id, work_ok , thread_ok , quiz_ok , pc_ok)
SELECT cu.user_id, rs.id, 0, 0, 0, 0
FROM $table_course_rel_user cu
LEFT JOIN $table_reporte_semanas rs ON cu.course_code = rs.course_code
WHERE cu.status = 5 AND rs.course_code = '$course_code'
ORDER BY cu.user_id, rs.id";
if (!Database::query($sql)) {
return false;
} else {
$page = (!isset($_GET['page']))?1:$_GET['page'];
Database::query("UPDATE $table_students_report sr SET sr.work_ok = 1
if (!Database::query($sql)) {
return false;
} else {
$page = (!isset($_GET['page'])) ? 1 : $_GET['page'];
Database::query("UPDATE $table_students_report sr SET sr.work_ok = 1
WHERE CONCAT (sr.user_id,',',sr.week_report_id)
IN (SELECT DISTINCT CONCAT(w.user_id,',',rs.id)
FROM $table_work w JOIN $table_reporte_semanas rs ON w.parent_id = rs.work_id)");
Database::query("UPDATE $table_students_report sr SET sr.thread_ok = 1
Database::query("UPDATE $table_students_report sr SET sr.thread_ok = 1
WHERE CONCAT (sr.user_id,',',sr.week_report_id)
IN (SELECT DISTINCT CONCAT(f.poster_id,',',rs.id)
FROM $table_post f JOIN $table_reporte_semanas rs ON f.thread_id = rs.forum_id)");
return showResults($course_info,$weeksCount,$page);
}
return showResults($course_info, $weeksCount, $page);
}
}
/**
@ -69,13 +70,13 @@ function initializeReport($course_code)
* @param $page
* @return array
*/
function showResults($courseInfo,$weeksCount, $page)
function showResults($courseInfo, $weeksCount, $page)
{
$course_code = $courseInfo['code'];
$tableWeeklyReport = Database::get_main_table('rp_reporte_semanas');
$tableStudentsReport = Database::get_main_table('rp_students_report');
//$table_course_rel_user = Database::get_main_table(TABLE_MAIN_COURSE_USER);
$tableUser = Database::get_main_table(TABLE_MAIN_USER );
$tableUser = Database::get_main_table(TABLE_MAIN_USER);
$tableThread = Database::get_course_table(TABLE_FORUM_THREAD, $courseInfo['dbName']);
$tableWork = Database::get_course_table(TABLE_STUDENT_PUBLICATION, $courseInfo['dbName']);
@ -87,72 +88,71 @@ function showResults($courseInfo,$weeksCount, $page)
LEFT JOIN $tableWork w ON w.id = rs.work_id
WHERE rs.course_code = '$course_code'
ORDER BY rs.week_id";
$resultHeader = Database::query($sqlHeader) ;
$resultHeader = Database::query($sqlHeader);
$ids = array();
$line = '<tr>
<th ></th>';
$lineHeaderExport = array(null,null);
$lineHeaderExport2 = array(null,ull);
while ($rowe = Database::fetch_assoc($resultHeader)){
$lineHeaderExport[] = utf8_decode('Work'.$rowe['week_id']);
$lineHeaderExport[] = utf8_decode('Forum'.$rowe['week_id']);
$lineHeaderExport = array(null, null);
$lineHeaderExport2 = array(null, ull);
while ($rowe = Database::fetch_assoc($resultHeader)) {
$lineHeaderExport[] = utf8_decode('Work' . $rowe['week_id']);
$lineHeaderExport[] = utf8_decode('Forum' . $rowe['week_id']);
//$fila_export_encabezado[] = utf8_decode('Eval'.$rowe['week_id']);
//$fila_export_encabezado[] = utf8_decode('PC'.$rowe['week_id']);
$lineHeaderExport2[] = utf8_decode($rowe['work_title']);
$lineHeaderExport2[] = utf8_decode($rowe['thread_title']);
//$fila_export_encabezado2[] = utf8_decode($rowe['eval_title']);
//$fila_export_encabezado2[] = utf8_decode($rowe['pc_title']);
$fila_export = array('Work'.$rowe['week_id'],'Forum'.$rowe['week_id'],'Eval'.$rowe['week_id'],'PC'.$rowe['week_id']);
if ($rowe['week_id'] > (($page-1)*7) && $rowe['week_id'] <= (7*$page)){
$fila_export = array('Work' . $rowe['week_id'], 'Forum' . $rowe['week_id'], 'Eval' . $rowe['week_id'], 'PC' . $rowe['week_id']);
if ($rowe['week_id'] > (($page - 1) * 7) && $rowe['week_id'] <= (7 * $page)) {
$ids[$rowe['week_id']] = $rowe['id'];
$line.='<th>
<a href="#" onClick="showContent('."'tarea".$rowe['week_id']."'".');">Work'.$rowe['week_id'].'
<div class="blackboard_hide" id="tarea'.$rowe['week_id'].'">'.$rowe['work_title'].'</div>
<a href="#" onClick="showContent(' . "'tarea" . $rowe['week_id'] . "'" . ');">Work' . $rowe['week_id'] . '
<div class="blackboard_hide" id="tarea' . $rowe['week_id'] . '">' . $rowe['work_title'] . '</div>
</a></th>';
$line.= '<th>
<a href="#" onClick="showContent('."'foro".$rowe['week_id']."'".');">Forum'.$rowe['week_id'].'
<div class="blackboard_hide" id="foro'.$rowe['week_id'].'">'.$rowe['thread_title'].'</div>
</a>
</th>';
/*$fila.= '<th>
<a href="#" onClick="showContent('."'eval".$rowe['week_id']."'".');">Eval'.$rowe['week_id'].'
<div class="blackboard_hide" id="eval'.$rowe['week_id'].'">'.$rowe['eval_title'].'</div>
<a href="#" onClick="showContent(' . "'foro" . $rowe['week_id'] . "'" . ');">Forum' . $rowe['week_id'] . '
<div class="blackboard_hide" id="foro' . $rowe['week_id'] . '">' . $rowe['thread_title'] . '</div>
</a>
</th>';
$fila.= '<th>
<a href="#" onClick="showContent('."'pc".$rowe['week_id']."'".');">PC'.$rowe['week_id'].'
<div class="blackboard_hide" id="pc'.$rowe['week_id'].'">'.$rowe['pc_title'].'</div>
</a>
</th>';*/
/* $fila.= '<th>
<a href="#" onClick="showContent('."'eval".$rowe['week_id']."'".');">Eval'.$rowe['week_id'].'
<div class="blackboard_hide" id="eval'.$rowe['week_id'].'">'.$rowe['eval_title'].'</div>
</a>
</th>';
$fila.= '<th>
<a href="#" onClick="showContent('."'pc".$rowe['week_id']."'".');">PC'.$rowe['week_id'].'
<div class="blackboard_hide" id="pc'.$rowe['week_id'].'">'.$rowe['pc_title'].'</div>
</a>
</th>'; */
}
}
$tableExport[] = $lineHeaderExport;
$tableExport[] = $lineHeaderExport2;
$line.= '</tr>';
$line.= '</tr>';
$html = '<form action="tutor.php" name="semanas" id="semanas" method="POST">
<div class="row">
'.get_lang('SelectWeeksSpan').'
' . get_lang('SelectWeeksSpan') . '
<select name="numerosemanas" id="numerosemanas" onChange="submit();">
<option value="7" '.(($weeksCount ==7)?'selected="selected"':"").'>7 weeks</option>
<option value="14" '.(($weeksCount ==14)?'selected="selected"':"").'>14 weeks</option>
<option value="7" ' . (($weeksCount == 7) ? 'selected="selected"' : "") . '>7 weeks</option>
<option value="14" ' . (($weeksCount == 14) ? 'selected="selected"' : "") . '>14 weeks</option>
</select>';
if ($weeksCount == 14) {
$html .= '<span style="float:right;"><a href="tutor.php?page='.(($page == 1)?2:1).'">'.(($page == 1)?"Siguiente":"Anterior").'</a></span>';
$html .= '<span style="float:right;"><a href="tutor.php?page=' . (($page == 1) ? 2 : 1) . '">' . (($page == 1) ? "Siguiente" : "Anterior") . '</a></span>';
}
$html .= '<span style="float:right;"><a href="'.api_get_self().'?action=export'.$get_parameter.$get_parameter2.'">'.Display::return_icon('import_excel.png',get_lang('Export'),'','32').'</a></span>';
$html .= '<span style="float:right;"><a href="' . api_get_self() . '?action=export' . $get_parameter . $get_parameter2 . '">' . Display::return_icon('import_excel.png', get_lang('Export'), '', '32') . '</a></span>';
$html .= '</form>';
$html .= '</form>';
$html .= '<table class="reportes">';
$html .= '<tr>
<th ></th>';
for ($i=(7*$page-6); $i <= $page*7;$i++) {
$html .= '<th colspan="2">Week '.$i.'<a href="assign_tickets.php?id='.$ids[$i].'" class="ajax">'.Display::return_icon('edit.png', get_lang('Edit'), array('width'=>'16','height'=>'16'), 22).'</a></th>';
for ($i = (7 * $page - 6); $i <= $page * 7; $i++) {
$html .= '<th colspan="2">Week ' . $i . '<a href="assign_tickets.php?id=' . $ids[$i] . '" class="ajax">' . Display::return_icon('edit.png', get_lang('Edit'), array('width' => '16', 'height' => '16'), 22) . '</a></th>';
}
$html .= '</tr>';
$html .= '</tr>';
$html .= $line;
$sql = "SELECT u.username , u.user_id , CONCAT(u.lastname,' ', u.firstname ) as fullname , rs.week_id , sr.work_ok ,sr.thread_ok , sr.quiz_ok , sr.pc_ok , rs.course_code
FROM $tableStudentsReport sr
@ -164,20 +164,20 @@ function showResults($courseInfo,$weeksCount, $page)
$result = Database::query($sql);
while ($row = Database::fetch_assoc($result)) {
$resultadose[$row['username']][$row['week_id']] = $row;
if ($row['week_id'] > (($page-1)*7) && $row['week_id'] <= (7*$page) ) {
if ($row['week_id'] > (($page - 1) * 7) && $row['week_id'] <= (7 * $page)) {
$results[$row['username']][$row['week_id']] = $row;
if (count($results[$row['username']]) == 7 ) {
$html.= showStudentResult($results[$row['username']],$page);
if (count($results[$row['username']]) == 7) {
$html.= showStudentResult($results[$row['username']], $page);
}
}
if (count($resultadose[$row['username']]) == $weeksCount ) {
$tableExport[] = showStudentResultExport($resultadose[$row['username']],$weeksCount);
if (count($resultadose[$row['username']]) == $weeksCount) {
$tableExport[] = showStudentResultExport($resultadose[$row['username']], $weeksCount);
}
}
$html .= '
</table>';
return array('show'=>$html,'export'=>$tableExport);
return array('show' => $html, 'export' => $tableExport);
}
/**
@ -185,15 +185,15 @@ function showResults($courseInfo,$weeksCount, $page)
* @param $pagina
* @return string
*/
function showStudentResult($datos,$pagina)
function showStudentResult($datos, $pagina)
{
$inicio = (7*$pagina-6);
$inicio = (7 * $pagina - 6);
$fila = '<tr>';
$fila.= '<td><a href="'.api_get_path(WEB_CODE_PATH).'user/userInfo.php?'.api_get_cidreq().'&uInfo='.$datos[$inicio]['user_id'].'">'.$datos[$inicio]['username'].'</a></td>';
foreach ($datos as $dato){
$fila.= '<td align="center">'.(($dato['work_ok']==1)?Display::return_icon('check.png'):Display::return_icon('aspa.png')).'</td>';
$fila.= '<td align="center">'.(($dato['thread_ok']==1)?Display::return_icon('check.png'):Display::return_icon('aspa.png')).'</td>';
$fila.= '<td><a href="' . api_get_path(WEB_CODE_PATH) . 'user/userInfo.php?' . api_get_cidreq() . '&uInfo=' . $datos[$inicio]['user_id'] . '">' . $datos[$inicio]['username'] . '</a></td>';
foreach ($datos as $dato) {
$fila.= '<td align="center">' . (($dato['work_ok'] == 1) ? Display::return_icon('check.png') : Display::return_icon('aspa.png')) . '</td>';
$fila.= '<td align="center">' . (($dato['thread_ok'] == 1) ? Display::return_icon('check.png') : Display::return_icon('aspa.png')) . '</td>';
}
$fila.= '</tr>';
return $fila;
@ -204,14 +204,14 @@ function showStudentResult($datos,$pagina)
* @param $numero_semanas
* @return array
*/
function showStudentResultExport($data ,$numero_semanas)
function showStudentResultExport($data, $numero_semanas)
{
$fila = array();
$fila[] = utf8_decode($data[1]['username']);
$fila[]= utf8_decode($data[1]['fullname']);
$fila[] = utf8_decode($data[1]['fullname']);
foreach ($data as $line) {
$fila[]= ($line['work_ok']==1)?get_lang('Yes'):get_lang('No');
$fila[]= ($line['thread_ok']==1)?get_lang('Yes'):get_lang('No');
$fila[] = ($line['work_ok'] == 1) ? get_lang('Yes') : get_lang('No');
$fila[] = ($line['thread_ok'] == 1) ? get_lang('Yes') : get_lang('No');
}
return $fila;

3
plugin/ticket/src/update_report.php
Unescape View File

@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket
@ -17,7 +18,7 @@ api_protect_course_script();
if (!api_is_allowed_to_edit()) {
Display::display_error_message($plugin->get_lang("DeniedAccess"));
} else {
$sql ="UPDATE ".Database::get_main_table('rp_reporte_semanas')."
$sql = "UPDATE " . Database::get_main_table('rp_reporte_semanas') . "
SET work_id = '$work_id', forum_id = '$forum_id'
WHERE id ='$rs_id'";
Database::query($sql);

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