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chamilo-lms
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code Format - refs #6715

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1.9.x
Francis Gonzales 12 years ago
parent b0fd490384
commit 6fdb56391a
14 changed files with 891 additions and 945 deletions
Show all changes Ignore whitespace when comparing lines Ignore changes in amount of whitespace Ignore changes in whitespace at EOL
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  1. 1
      plugin/ticket/config.php
  2. 1
      plugin/ticket/src/download.php
  3. 4
      plugin/ticket/src/myticket.php
  4. 29
      plugin/ticket/src/new_ticket.php
  5. 30
      plugin/ticket/src/report.php
  6. 16
      plugin/ticket/src/send_ticket.php
  7. 148
      plugin/ticket/src/ticket.class.php
  8. 13
      plugin/ticket/src/ticket_details.php
  9. 1
      plugin/ticket/src/tutor.php
  10. 4
      plugin/ticket/src/tutor_report.lib.php
  11. 1
      plugin/ticket/src/update_report.php

1
plugin/ticket/config.php
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@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket

1
plugin/ticket/src/download.php
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@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
*

4
plugin/ticket/src/myticket.php
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@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
* This script is the Tickets plugin main entry point
@ -90,8 +91,7 @@ div.row div.formw2 {
$this_section = 'tickets';
unset($_SESSION['this_section']);
$table = new SortableTable('Tickets', array('TicketManager', 'get_total_tickets_by_user_id'),
array('TicketManager', 'get_tickets_by_user_id'), 2, 20, 'DESC');
$table = new SortableTable('Tickets', array('TicketManager', 'get_total_tickets_by_user_id'), array('TicketManager', 'get_tickets_by_user_id'), 2, 20, 'DESC');
if ($table->per_page == 0) {
$table->per_page = 20;
}

29
plugin/ticket/src/new_ticket.php
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@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket
@ -147,7 +148,8 @@ $htmlHeadXtra[] = '<link href="'.api_get_path(WEB_LIBRARY_PATH).'javascript/tag
* @param $s
* @return string
*/
function js_str($s) {
function js_str($s)
{
return '"' . addcslashes($s, "\0..\37\"\\") . '"';
}
@ -157,7 +159,8 @@ function js_str($s) {
* @param $key
* @return string
*/
function js_array($array,$name,$key) {
function js_array($array, $name, $key)
{
$temp = array();
$return = "new Array(); ";
foreach ($array as $value) {
@ -169,7 +172,8 @@ function js_array($array,$name,$key) {
/**
*
*/
function show_form_send_ticket(){
function show_form_send_ticket()
{
global $types, $plugin;
echo '<div class="divTicket">';
echo '<form enctype="multipart/form-data" action="' . api_get_self() . '" method="post" name="send_ticket" id="send_ticket"
@ -320,11 +324,13 @@ function show_form_send_ticket(){
/**
*
*/
function save_ticket(){
function save_ticket()
{
global $plugin;
$category_id = $_POST['category_id'];
$content = $_POST['content'];
if ($_POST['phone']!="") $content.= '<p style="color:red">&nbsp;'.get_lang('Phone').': '.$_POST['phone'].'</p>';
if ($_POST['phone'] != "")
$content.= '<p style="color:red">&nbsp;' . get_lang('Phone') . ': ' . $_POST['phone'] . '</p>';
$course_id = $_POST['course_id'];
$project_id = $_POST['project_id'];
$subject = $_POST['subject'];
@ -343,11 +349,13 @@ function save_ticket(){
Display::display_error_message($plugin->get_lang('ErrorRegisterMessage'));
}
}
/**
* Get the total number of users on the platform
* @see SortableTable#get_total_number_of_items()
*/
function get_number_of_users() {
function get_number_of_users()
{
$user_table = Database :: get_main_table(TABLE_MAIN_USER);
$sql = "SELECT COUNT(u.user_id) AS total_number_of_items FROM $user_table u";
if ((api_is_platform_admin() || api_is_session_admin()) && api_get_multiple_access_url()) {
@ -362,6 +370,7 @@ function get_number_of_users() {
$obj = Database::fetch_object($res);
return $obj->total_number_of_items;
}
/**
* Get the users to display on the current page (fill the sortable-table)
* @param int offset of first user to recover
@ -377,10 +386,8 @@ function get_user_data($from, $number_of_items, $column, $direction)
$sql = "SELECT
u.user_id AS col0,
u.official_code AS col2,
".(api_is_western_name_order()
? "u.firstname AS col3,
u.lastname AS col4,"
: "u.lastname AS col3,
" . (api_is_western_name_order() ? "u.firstname AS col3,
u.lastname AS col4," : "u.lastname AS col3,
u.firstname AS col4,") . "
u.username AS col5,
u.email AS col6,
@ -426,8 +433,6 @@ function get_user_data($from, $number_of_items, $column, $direction)
return $users;
}
if (!isset($_POST['compose'])) {
Display::display_header(get_lang('ComposeMessage'));
echo '

30
plugin/ticket/src/report.php
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@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket
@ -91,11 +92,13 @@ $tools['student_publication']= array('id'=>'student_publication','name'=>get_lan
$tools['user'] = array('id' => 'user', 'name' => get_lang('User'));
$tools['forum'] = array('id' => 'forum', 'name' => get_lang('Forum'));
function js_str($s) {
function js_str($s)
{
return '"' . addcslashes($s, "\0..\37\"\\") . '"';
}
function show_form(){
function show_form()
{
global $types;
global $tools;
echo '<div class="formulario">';
@ -134,13 +137,14 @@ function show_form(){
<button class="save" name="report" type="submit" id="btnsubmit" disabled="disabled">Generar Reporte</button>
</div>
</div>';
}
/**
* Get the total number of users on the platform
* @see SortableTable#get_total_number_of_items()
*/
function get_number_of_users() {
function get_number_of_users()
{
$user_table = Database :: get_main_table(TABLE_MAIN_USER);
$sql = "SELECT COUNT(u.user_id) AS total_number_of_items FROM $user_table u";
if ((api_is_platform_admin() || api_is_session_admin()) && api_get_multiple_access_url()) {
@ -155,6 +159,7 @@ function get_number_of_users() {
$obj = Database::fetch_object($res);
return $obj->total_number_of_items;
}
/**
* Get the users to display on the current page (fill the sortable-table)
* @param int offset of first user to recover
@ -170,10 +175,8 @@ function get_user_data($from, $number_of_items, $column, $direction)
$sql = "SELECT
u.user_id AS col0,
u.official_code AS col2,
".(api_is_western_name_order()
? "u.firstname AS col3,
u.lastname AS col4,"
: "u.lastname AS col3,
" . (api_is_western_name_order() ? "u.firstname AS col3,
u.lastname AS col4," : "u.lastname AS col3,
u.firstname AS col4,") . "
u.username AS col5,
u.email AS col6,
@ -219,8 +222,6 @@ function get_user_data($from, $number_of_items, $column, $direction)
return $users;
}
Display::display_header('Reportes');
echo '<div class="actions">
<form action="' . api_get_self() . '" method="get" name="search_simple" id="search_simple">
@ -258,17 +259,18 @@ if (isset($_POST['report'])) {
LEFT JOIN " . Database::get_main_table(TABLE_MAIN_USER) . " u ON access.access_user_id = u.user_id
LEFT JOIN " . Database::get_main_table(TABLE_MAIN_COURSE) . " c ON access.access_cours_code = c.CODE
WHERE access.access_cours_code = '" . $course_info['code'] . "' AND u.user_id = '$user_id' ";
if($tool!= '') $sql.="AND access.access_tool = '$tool' ";
if ($tool != '')
$sql.="AND access.access_tool = '$tool' ";
$start_date = $_POST['keyword_start_date_start'];
$end_date = $_POST['keyword_start_date_end'];
if ($start_date != '' || $end_date != '') {
$sql .= " HAVING ";
if ($start_date != '') $sql .= " access_date >= '$start_date' ";
if ($start_date != '')
$sql .= " access_date >= '$start_date' ";
if ($end_date != '') {
$sql = ($start_date == '') ? $sql : ($sql . " AND ");
$sql .= " access_date <= '$end_date' ";
}
}
$result = Database::query($sql);
$table_result = new SortableTable();
@ -282,8 +284,6 @@ if (isset($_POST['report'])) {
$table_result->addRow($row);
}
$table_result->display();
} else {
show_form();
}

16
plugin/ticket/src/send_ticket.php
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@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
*
@ -137,11 +138,13 @@ $htmlHeadXtra[] = '<script language="javascript">
$htmlHeadXtra[] = '<script src="' . api_get_path(WEB_LIBRARY_PATH) . 'javascript/tag/jquery.fcbkcomplete.js" type="text/javascript" language="javascript"></script>';
$htmlHeadXtra[] = '<link href="' . api_get_path(WEB_LIBRARY_PATH) . 'javascript/tag/style.css" rel="stylesheet" type="text/css" />';
function js_str($s) {
function js_str($s)
{
return '"' . addcslashes($s, "\0..\37\"\\") . '"';
}
function js_array($array,$name,$key) {
function js_array($array, $name, $key)
{
$temp = array();
$return = "new Array(); ";
foreach ($array as $value) {
@ -150,7 +153,8 @@ function js_array($array,$name,$key) {
return $return;
}
function show_form_send_ticket(){
function show_form_send_ticket()
{
global $types, $plugin;
$courses_list = CourseManager::get_courses_list_by_user_id(api_get_user_id(), false, true);
echo '<div class="divTicket">';
@ -224,10 +228,12 @@ function show_form_send_ticket(){
echo '</form></div>';
}
function save_ticket(){
function save_ticket()
{
$category_id = $_POST['category_id'];
$content = $_POST['content'];
if ($_POST['phone']!="") $content.= '<p style="color:red">&nbsp;'.get_lang('Phone').': '.$_POST['phone'].'</p>';
if ($_POST['phone'] != "")
$content.= '<p style="color:red">&nbsp;' . get_lang('Phone') . ': ' . $_POST['phone'] . '</p>';
$course_id = $_POST['course_id'];
$project_id = $_POST['project_id'];
$subject = $_POST['subject'];

148
plugin/ticket/src/ticket.class.php
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@ -1,20 +1,24 @@
<?php
/* For licensing terms, see /license.txt */
/**
* Declaration of TicketManager class
* @package chamilo.plugin.ticket
*/
/**
* Class TicketManager
*
*/
class TicketManager
{
/**
* Constructor
*/
function __construct()
{
}
/**
@ -76,21 +80,9 @@ class TicketManager
* @return bool
*/
public static function insert_new_ticket(
$category_id,
$course_id,
$project_id,
$other_area,
$email,
$subject,
$content,
$personalEmail = "",
$file_attachments,
$source = 'VRT',
$priority = 'NRM',
$status = '',
$request_user = '',
$assigned_user = 0
) {
$category_id, $course_id, $project_id, $other_area, $email, $subject, $content, $personalEmail = "", $file_attachments, $source = 'VRT', $priority = 'NRM', $status = '', $request_user = '', $assigned_user = 0
)
{
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_category = Database::get_main_table(
TABLE_TICKET_CATEGORY
@ -152,10 +144,7 @@ class TicketManager
}
if ($ticket_id != 0) {
$ticket_code = "A" . str_pad(
(int)$ticket_id,
11,
"0",
STR_PAD_LEFT
(int) $ticket_id, 11, "0", STR_PAD_LEFT
);
$sql_update_code = "UPDATE $table_support_tickets
SET ticket_code = '$ticket_code' WHERE ticket_id = '$ticket_id'";
@ -192,23 +181,12 @@ class TicketManager
</tr>
</table>';
api_mail_html(
'Soporte virtual',
$email,
"[SOPORTE] Incidente Reenviado de Soporte Virtual",
$helpDeskMessage,
$user['firstname'] . ' ' . $user['lastname'],
$personalEmail,
array('cc' => 'soportevirtual@usil.edu.pe'),
$data_files
'Soporte virtual', $email, "[SOPORTE] Incidente Reenviado de Soporte Virtual", $helpDeskMessage, $user['firstname'] . ' ' . $user['lastname'], $personalEmail, array('cc' => 'soportevirtual@usil.edu.pe'), $data_files
);
$studentMessage = '<p>Su consulta fue reenviada al area responsable : <a href="mailto:' . $email . '">' . $email . '</a></p>';
$studentMessage .= '<p>La respuesta a su consulta ser&aacute; enviada al correo : <a href="#">' . $personalEmail . '</a></p>';
self::insert_message(
$ticket_id,
get_lang('MessageResent'),
$studentMessage,
null,
1
$ticket_id, get_lang('MessageResent'), $studentMessage, null, 1
);
}
@ -262,11 +240,7 @@ class TicketManager
WEB_PLUGIN_PATH
) . PLUGIN_NAME . '/src/ticket_details.php?ticket_id=' . $ticket_id . '">Ticket</a></p>';
api_mail_html(
$info['firstname'] . " " . $info['lastname'],
$info['mail'],
"[TICKETS] Asignacion de Ticket #$ticket_id ",
$message,
null, // sender name
$info['firstname'] . " " . $info['lastname'], $info['mail'], "[TICKETS] Asignacion de Ticket #$ticket_id ", $message, null, // sender name
null, // sender e-mail
array('cc' => $sender['email']) // should be support e-mail (platform admin) here
);
@ -285,13 +259,7 @@ class TicketManager
* @return bool
*/
public static function insert_message(
$ticket_id,
$subject,
$content,
$file_attachments,
$user_id,
$status = 'NOL',
$sendConfirmation = false
$ticket_id, $subject, $content, $file_attachments, $user_id, $status = 'NOL', $sendConfirmation = false
)
{
global $data_files;
@ -370,10 +338,7 @@ class TicketManager
foreach ($file_attachments as $file_attach) {
if ($file_attach['error'] == 0) {
$data_files[] = self::save_message_attachment_file(
$file_attach,
$ticket_id,
$message_id,
$message_attch_id
$file_attach, $ticket_id, $message_id, $message_attch_id
);
$message_attch_id++;
} else {
@ -395,18 +360,14 @@ class TicketManager
* @return array
*/
public static function save_message_attachment_file(
$file_attach,
$ticket_id,
$message_id,
$message_attch_id
$file_attach, $ticket_id, $message_id, $message_attch_id
)
{
$now = api_get_utc_datetime();
$user_id = api_get_user_id();
$ticket_id = intval($ticket_id);
$new_file_name = add_ext_on_mime(
stripslashes($file_attach['name']),
$file_attach['type']
stripslashes($file_attach['name']), $file_attach['type']
);
$file_name = $file_attach['name'];
$table_support_message_attachments = Database::get_main_table(
@ -422,9 +383,7 @@ class TicketManager
$path_message_attach = $path_attachment . 'plugin_ticket_messageattch/';
if (!file_exists($path_message_attach)) {
@mkdir(
$path_message_attach,
api_get_permissions_for_new_directories(),
true
$path_message_attach, api_get_permissions_for_new_directories(), true
);
}
$new_path = $path_message_attach . $new_file_name;
@ -473,12 +432,9 @@ class TicketManager
* @return array
*/
public static function get_tickets_by_user_id(
$from,
$number_of_items,
$column,
$direction,
$user_id = null
) {
$from, $number_of_items, $column, $direction, $user_id = null
)
{
$table_support_category = Database::get_main_table(
TABLE_TICKET_CATEGORY
);
@ -614,7 +570,6 @@ class TicketManager
)
)";
}
}
if ($keyword_unread == 'yes') {
$sql .= " AND ticket.ticket_id IN (SELECT ticket.ticket_id
@ -662,8 +617,7 @@ class TicketManager
$name = '<a href="' . api_get_path(
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['user_id'] . '">' . api_get_person_name(
$userInfo['firstname'],
$userInfo['lastname']
$userInfo['firstname'], $userInfo['lastname']
) . '</a>';
$actions = "";
/* if($row['status_id']!='CLS' && $row['status_id']!='REE'){
@ -703,15 +657,13 @@ class TicketManager
$row['col2'] = api_get_local_time($row['col2']);
if ($isAdmin) {
$actions .= '<a href="ticket_details.php?ticket_id=' . $row['col0'] . '">' . Display::return_icon(
'synthese_view.gif',
get_lang('Info')
'synthese_view.gif', get_lang('Info')
) . '</a>&nbsp;&nbsp;';
if ($row['priority_id'] == 'ALT' && $row['status_id'] != 'CLS') {
$actions .= '<img src="' . api_get_path(WEB_CODE_PATH) . 'img/exclamation.png" border="0" />';
}
$row['col0'] = Display::return_icon(
$img_source,
get_lang('Info')
$img_source, get_lang('Info')
) . '<a href="ticket_details.php?ticket_id=' . $row['col0'] . '">' . $row['ticket_code'] . '</a>';
if ($row['col7'] == 'PENDIENTE') {
$row['col7'] = '<span style="color: #f00; font-weight:bold;">' . $row['col7'] . '</span>';
@ -728,20 +680,16 @@ class TicketManager
$row['col8'],
$actions,
eregi_replace(
"[\n|\r|\n\r|\r\n]",
' ',
strip_tags($row['col9'])
"[\n|\r|\n\r|\r\n]", ' ', strip_tags($row['col9'])
)
);
} else {
$actions = "";
$actions .= '<a href="ticket_details.php?ticket_id=' . $row['col0'] . '">' . Display::return_icon(
'synthese_view.gif',
get_lang('Info')
'synthese_view.gif', get_lang('Info')
) . '</a>&nbsp;&nbsp;';
$row['col0'] = Display::return_icon(
$img_source,
get_lang('Info')
$img_source, get_lang('Info')
) . '<a href="ticket_details.php?ticket_id=' . $row['col0'] . '">' . $row['ticket_code'] . '</a>';
$now = api_strtotime(api_get_utc_datetime());
$last_edit_date = api_strtotime($row['sys_lastedit_datetime']);
@ -765,7 +713,6 @@ class TicketManager
if ($unread > 0) {
$ticket['0'] = $ticket['0'] . '&nbsp;&nbsp;(' . $unread . ')<a href="ticket_details.php?ticket_id=' . $row['ticket_id'] . '"><img src="../../../main/img/message_new.png" border="0" title="' . $unread . ' Nuevo(s) Mensajes"/></a>';
}
if ($isAdmin) {
$ticket['0'] .= '&nbsp;&nbsp;<a href="javascript:void(0)" onclick="load_history_ticket(\'div_' . $row['ticket_id'] . '\',' . $row['ticket_id'] . ')">
@ -887,7 +834,6 @@ class TicketManager
$sql .= " AND ticket.course_id IN ( ";
$sql .= "SELECT id FROM $course_table WHERE (title LIKE '%" . $keyword_course . "%' OR code LIKE '%" . $keyword_course . "%' OR visual_code LIKE '%" . $keyword_course . "%' )) ";
}
}
if ($keyword_unread == 'yes') {
$sql .= " AND ticket.ticket_id IN (SELECT ticket.ticket_id FROM $table_support_tickets ticket, $table_support_messages message, $table_main_user user WHERE ticket.ticket_id = message.ticket_id AND message.status = 'NOL' AND message.sys_insert_user_id = user.user_id AND user.user_id NOT IN (SELECT user_id FROM $table_main_admin) AND ticket.status_id != 'REE' GROUP BY ticket.ticket_id)";
@ -935,19 +881,13 @@ class TicketManager
while ($row = Database::fetch_assoc($result)) {
$row['course'] = null;
$row['start_date'] = api_convert_and_format_date(
api_get_local_time($row['start_date']),
DATE_TIME_FORMAT_LONG,
_api_get_timezone()
api_get_local_time($row['start_date']), DATE_TIME_FORMAT_LONG, _api_get_timezone()
);
$row['end_date'] = api_convert_and_format_date(
api_get_local_time($row['end_date']),
DATE_TIME_FORMAT_LONG,
_api_get_timezone()
api_get_local_time($row['end_date']), DATE_TIME_FORMAT_LONG, _api_get_timezone()
);
$row['sys_lastedit_datetime'] = api_convert_and_format_date(
api_get_local_time($row['sys_lastedit_datetime']),
DATE_TIME_FORMAT_LONG,
_api_get_timezone()
api_get_local_time($row['sys_lastedit_datetime']), DATE_TIME_FORMAT_LONG, _api_get_timezone()
);
$row['course_url'] = null;
if ($row['course_id'] != 0) {
@ -960,8 +900,7 @@ class TicketManager
$row['user_url'] = '<a href="' . api_get_path(
WEB_PATH
) . 'main/admin/user_information.php?user_id=' . $row['request_user'] . '">' . api_get_person_name(
$userInfo['firstname'],
$userInfo['lastname']
$userInfo['firstname'], $userInfo['lastname']
) . '</a>';
$ticket['usuario'] = $userInfo;
$ticket['ticket'] = $row;
@ -1040,10 +979,9 @@ class TicketManager
* @return bool
*/
public static function update_ticket_status(
$status_id,
$ticket_id,
$user_id
) {
$status_id, $ticket_id, $user_id
)
{
$table_support_tickets = Database::get_main_table(TABLE_TICKET_TICKET);
$table_support_messages = Database::get_main_table(
TABLE_TICKET_MESSAGE
@ -1081,7 +1019,6 @@ class TicketManager
$res = Database::query($sql);
$obj = Database::fetch_object($res);
return $obj->unread;
}
/**
@ -1140,9 +1077,7 @@ class TicketManager
}
$insertuser = api_get_user_info($row['sys_insert_user_id']);
$row['assigned_date'] = api_convert_and_format_date(
api_get_local_time($row['assigned_date']),
'%d/%m/%y-%H:%M:%S',
_api_get_timezone()
api_get_local_time($row['assigned_date']), '%d/%m/%y-%H:%M:%S', _api_get_timezone()
);
$row['assignuser'] = ($row['user_id'] != 0) ? ('<a href="' . api_get_path(
WEB_PATH
@ -1166,12 +1101,9 @@ class TicketManager
* @return array
*/
public static function export_tickets_by_user_id(
$from,
$number_of_items,
$column,
$direction,
$user_id = null
) {
$from, $number_of_items, $column, $direction, $user_id = null
)
{
$table_support_category = Database::get_main_table(
TABLE_TICKET_CATEGORY
);
@ -1278,7 +1210,6 @@ class TicketManager
$sql .= " AND ticket.ticket_id NOT IN (SELECT ticket.ticket_id FROM $table_support_tickets ticket, $table_support_messages message, $table_main_user user WHERE ticket.ticket_id = message.ticket_id AND message.status = 'NOL' AND message.sys_insert_user_id = user.user_id AND user.status != 1 AND ticket.status_id != 'REE' GROUP BY ticket.ticket_id)";
}
}
}
@ -1304,12 +1235,10 @@ class TicketManager
$row['responsable'] = $row['responsable']['firstname'] . ' ' . $row['responsable']['lastname'];
}
$row['sys_insert_datetime'] = api_format_date(
$row['sys_insert_datetime'],
'%d/%m/%y - %I:%M:%S %p'
$row['sys_insert_datetime'], '%d/%m/%y - %I:%M:%S %p'
);
$row['sys_lastedit_datetime'] = api_format_date(
$row['sys_lastedit_datetime'],
'%d/%m/%y - %I:%M:%S %p'
$row['sys_lastedit_datetime'], '%d/%m/%y - %I:%M:%S %p'
);
$row['category'] = utf8_decode($row['category']);
$row['programa'] = utf8_decode($row['fullname']);
@ -1320,4 +1249,5 @@ class TicketManager
return $tickets;
}
}

13
plugin/ticket/src/ticket_details.php
Unescape View File

@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
*
@ -164,7 +165,6 @@ if(isset($_POST['respuesta'])){
$ticket['ticket']['status'] = 'PENDIENTE';
}
}
}
if (isset($_REQUEST['action'])) {
$action = $_REQUEST['action'];
@ -205,7 +205,6 @@ if(!isset($_POST['compose'])){
$form_close_ticket.= '</form>';
}
}
}
$titulo = '<center><h1>Ticket #' . $ticket['ticket']['ticket_code'] . '</h1></center>';
if ($isAdmin && $ticket['ticket']['status_id'] != 'CLS' && $ticket['ticket']['status_id'] != 'REE') {
@ -281,7 +280,8 @@ if(!isset($_POST['compose'])){
$class = "messageuser";
if ($message['admin']) {
$class = "messagesupport";
if($isAdmin)$message['message'].="<br/><b>Atendido por: ".$message['user_created']." - ".api_convert_and_format_date(api_get_local_time($message['sys_insert_datetime']), DATE_TIME_FORMAT_LONG,_api_get_timezone())."</b>";
if ($isAdmin)
$message['message'].="<br/><b>Atendido por: " . $message['user_created'] . " - " . api_convert_and_format_date(api_get_local_time($message['sys_insert_datetime']), DATE_TIME_FORMAT_LONG, _api_get_timezone()) . "</b>";
}else {
$message['message'].="<b>Enviado: " . api_convert_and_format_date(api_get_local_time($message['sys_insert_datetime']), DATE_TIME_FORMAT_LONG, _api_get_timezone()) . "</b>";
}
@ -302,11 +302,9 @@ if(!isset($_POST['compose'])){
if (intval($ticket['ticket']['assigned_last_user']) == $user_id) {
show_form_send_message();
$cheked = "";
}
}
}
} else {
$ticket_id = $_POST['ticket_id'];
$content = $_POST['content'];
@ -317,7 +315,9 @@ if(!isset($_POST['compose'])){
TicketManager::insert_message($ticket_id, $subject, $content, $file_attachments, $user_id, 'NOL', $mensajeconfirmacion);
header("location:" . api_get_self() . "?ticket_id=" . $ticket_id);
}
function show_form_send_message(){
function show_form_send_message()
{
global $isAdmin;
global $ticket;
global $asunto;
@ -361,5 +361,6 @@ function show_form_send_message(){
</div>';
echo '</form>';
}
Display::display_footer();
?>

1
plugin/ticket/src/tutor.php
Unescape View File

@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
*

4
plugin/ticket/src/tutor_report.lib.php
Unescape View File

@ -1,9 +1,11 @@
<?php
/* For licensing terms, see /license.txt */
/**
* Helper library for weekly reports
* @package chamilo.plugin.ticket
*/
/**
* @param $course_code
* @return array|bool
@ -60,7 +62,6 @@ function initializeReport($course_code)
return showResults($course_info, $weeksCount, $page);
}
}
/**
@ -125,7 +126,6 @@ function showResults($courseInfo,$weeksCount, $page)
</a>
</th>'; */
}
}
$tableExport[] = $lineHeaderExport;
$tableExport[] = $lineHeaderExport2;

1
plugin/ticket/src/update_report.php
Unescape View File

@ -1,4 +1,5 @@
<?php
/* For licensing terms, see /license.txt */
/**
* @package chamilo.plugin.ticket

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