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@ -829,6 +829,7 @@ class TicketManager |
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status.name AS col7, |
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status.name AS col7, |
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ticket.total_messages AS col8, |
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ticket.total_messages AS col8, |
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msg.message AS col9, |
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msg.message AS col9, |
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msg.subject AS subject, |
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ticket.request_user AS user_id, |
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ticket.request_user AS user_id, |
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ticket.assigned_last_user AS responsible |
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ticket.assigned_last_user AS responsible |
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FROM $table_support_tickets ticket, |
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FROM $table_support_tickets ticket, |
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@ -1052,7 +1053,7 @@ class TicketManager |
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} |
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} |
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$ticket = array( |
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$ticket = array( |
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$row['col0'], |
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$row['col0'].' '.$row['subject'], |
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api_format_date($row['col1'], '%d/%m/%y - %I:%M:%S %p'), |
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api_format_date($row['col1'], '%d/%m/%y - %I:%M:%S %p'), |
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api_format_date($row['col2'], '%d/%m/%y - %I:%M:%S %p'), |
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api_format_date($row['col2'], '%d/%m/%y - %I:%M:%S %p'), |
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$row['col3'], |
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$row['col3'], |
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@ -1061,7 +1062,7 @@ class TicketManager |
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$row['col7'], |
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$row['col7'], |
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$row['col8'], |
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$row['col8'], |
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$actions, |
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$actions, |
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$row['col9'] |
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//$row['col9'] |
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); |
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); |
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} else { |
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} else { |
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$actions = ""; |
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$actions = ""; |
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@ -1069,7 +1070,7 @@ class TicketManager |
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'synthese_view.gif', get_lang('Info') |
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'synthese_view.gif', get_lang('Info') |
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) . '</a> '; |
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) . '</a> '; |
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$row['col0'] = Display::return_icon( |
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$row['col0'] = Display::return_icon( |
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$img_source, get_lang('Info') |
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$img_source, get_lang('Info') |
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) . '<a href="ticket_details.php?ticket_id=' . $row['col0'] . '">' . $row['ticket_code'] . '</a>'; |
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) . '<a href="ticket_details.php?ticket_id=' . $row['col0'] . '">' . $row['ticket_code'] . '</a>'; |
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$now = api_strtotime(api_get_utc_datetime()); |
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$now = api_strtotime(api_get_utc_datetime()); |
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$last_edit_date = api_strtotime($row['sys_lastedit_datetime']); |
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$last_edit_date = api_strtotime($row['sys_lastedit_datetime']); |
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