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The open and composable observability and data visualization platform. Visualize metrics, logs, and traces from multiple sources like Prometheus, Loki, Elasticsearch, InfluxDB, Postgres and many more.
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grafana/docs/sources/alerting/fundamentals/notifications/contact-points.md

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aliases canonical description keywords labels title weight refs
[../../fundamentals/contact-points/ ../../fundamentals/contact-points/contact-point-types/ ../../contact-points/ ../../unified-alerting/contact-points/] https://grafana.com/docs/grafana/latest/alerting/fundamentals/notifications/contact-points/ Learn about contact points and the supported contact point integrations [grafana alerting guide contact point notification channel create] [{products [cloud enterprise oss]}] Contact points 112 [{configure-contact-points {pattern /docs/grafana/} {destination /docs/grafana/<GRAFANA_VERSION>/alerting/configure-notifications/manage-contact-points}] [{pattern /docs/grafana-cloud/} {destination /docs/grafana-cloud/alerting-and-irm/alerting/configure-notifications/manage-contact-points}}]

Contact points

Contact points contain the configuration for sending alert notifications. You can assign a contact point either in the alert rule or notification policy options.

A contact point includes one or more contact point integrations for sending alert notifications, such as:

{{< column-list >}}

  • Alertmanager
  • Amazon SNS
  • Cisco Webex Teams
  • DingDing
  • Discord
  • Email
  • Google Chat
  • Grafana Oncall
  • Jira
  • Kafka REST Proxy
  • Line
  • Microsoft Teams
  • MQTT
  • Opsgenie
  • Pagerduty
  • Pushover
  • Sensu Go
  • Slack
  • Telegram
  • Threema Gateway
  • VictorOps
  • Webhook
  • WeCom

{{< /column-list >}}

For example, a contact point could contain a Pagerduty integration; an email and Slack integration; or a Pagerduty integration, a Slack integration, and two email integrations. You can also configure a contact point with no integrations; in which case no notifications are sent.

Each contact point integration can also define the notification message to be sent, which can use the predefined message, a custom message, or notification templates.

For a complete list of supported integrations and more details about contact points, refer to Configure contact points.